ROLE SUMMARY

The Generative AI Medical Content Lead will drive leadership in AI-based scientific innovations and engagements across medical affairs initiatives. This role works closely across Global Medical Categories, Pfizer Digital, and other cross functional stakeholders to lead+ strategies and initiatives advancing the science of AI across Pfizer’s therapeutic areas: Oncology, Primary Care, Specialty Care, and Vaccines.

ROLE RESPONSIBILITIES

• Drive execution of AI strategies and AI-based scientific initiatives across the enterprise in partnership with Medical and cross-functional colleagues
• Ensure teams are learning from successes by leading Community of Practice(s), adapting direction based on failures and reporting AI-related KPIs/metrics to the organization  
• Lead and support internal cross-functional teams via emails, training sessions, and workshops for generative AI initiatives
• Deliver insights that inform medical AI strategies through scientific exchange, including those from technology/AI-focused congresses, to ensure teams are advancing the science of generative and multimodal AI
• Navigate an evolving ecosystem of AI teams including colleagues from Global Medical Affairs Category Teams, Digital, Evidence Generation, GAV, and R&D.
• Represent Pfizer externally with external clinicians and AI experts to establish scientific presence at international/regional meetings and with key institutions
• Stay abreast of the external trends and technologies in AI for Medical and continuously seek to innovate, ensuring Pfizer leads in a rapidly evolving space.

BASIC QUALIFICATIONS

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

• PhD and Minimum 6+ years pharmaceutical industry with 2+ years’ experience in Medical Affairs/Scientific Publications/Medical Communications Agency as a content creator; Masters and minimum 8+ years
• Minimum of 5 years of experience with AI-based technologies
• Represent a function within a matrix organization through a strong track record of excellent presentation, customer facing, and interpersonal skills.
• Skilled in communicating complex AI concepts and information to cross-functional teams and senior business executives.
• Direct external vendors and manage budgets, timelines, and quality of deliverables. ·
• Grasp scientific context and assimilate perspectives from stakeholders across Medical, Digital and those with AI expertise.
• Strong track record of written and oral communication skills to develop and present scientific information to varied audiences and articulate messages succinctly. ·
• Understand detailed technical information and convey complex ideas to a variety of audience types and cultures.
• Quickly build rapport and credibility with key internal and key external stakeholders through strong interpersonal skills
• Strong organizational skills to track numerous tasks for multiple simultaneous projects in a deadline-oriented environment.

PREFERRED QUALIFICATIONS

• Relevant therapeutic area expertise (primary care, specialty care, vaccines, oncology) · Experience in global medical communications and understanding of applicable regional legal and regulatory hurdles.
• Experience with omnichannel, including diverse content development – such as publications, plain language summaries, Congress materials, publication extenders, podcasts, and short-form articles for platforms like Doximity and Medscape · Experience interacting with clinicians and research groups, large institutions and congress/society leadership.
• Experience in critically evaluating AI-related initiatives and research, including for publications
• Experience with interactive data visualization and programs for data visualization development · Basic programming skills for use of API with AI systems

Other Job Details:

Last Date to Apply for Job: March 31st, 2024

Additional Location Information: New York, NY; Collegeville, PA; Cambridge, MA; Groton, CT; La Jolla, CA; Lake Forest, IL; Boulder, CO; Global - Any Pfizer site

Eligible for Relocation Package: No

#LI-PFE

Relocation assistance may be available based on business needs and/or eligibility.

Why Patients Need You

Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance, your contribution will directly impact patients.

What You Will Achieve

All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues can grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and can impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.

Pfizer is advancing in Neuroscience, and an integral part of the Migraine Team’s mission is to promote a breakthrough therapy for patients suffering from migraine. 

The Neuroscience Health & Science Professional (HSP) is responsible for increasing territory sales and relationship development with assigned customers and accounts by engaging in product promotion and determining the best strategies to manage their business. 

The HSP should possess customer, market, and business acumen, analytical skills, and strong product and disease state knowledge; demonstrate ability to drive sales, promotional and strategic business development and management skills, and in-depth customer engagement expertise both in-person and virtually; demonstrate outstanding communication and teamwork skills; be adept in the operation of digital and virtual tools; and be effective at working remotely in collaboration with cross-functional internal teams to address customer needs and compliantly deliver on Pfizer business objectives.

How You Will Achieve It

• Drives sales in assigned territory

• Engages with customers both face to face and virtually

• Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact

• Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement

• Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities

• Compliantly leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively and strategically utilizes approved clinically oriented disease state information and patient resources, as applicable

• Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizer objectives.

• Completes all administrative expectations on time and compliantly.

Qualifications

Must-Have

• Bachelor’s Degree

• Minimum 2 years of experience in one or more of the following:

• Professional Sales or Promotional Activity

• Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service and/or Account Management

• Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT, etc.)

• Educator (e.g., Teacher, Principal)

• Full Time Military experience

• Must live within 25 miles of the border of the territory.

• Valid US driver’s license and a driving record in compliance with company standards.

Nice-To-Have

• 1 year of pharmaceutical, biotech, medical sales and/or medical related marketing.

• Strong track record of sales or marketing success, strong territory management skills, outstanding communications skills, as well as demonstrated teamwork, leadership ability and accountability.

• Experience with applicable disease states, therapeutic area, and products. 

• Knowledge of posted territory customers and markets (prescribers/HCPs/institutions/organizations).

• Reside within the territory boundaries.

Other Job Details:

• Last day to post for this role is March 20, 2024.

• The annual base salary for this position ranges from $71,700 to $180,200. In addition, this position offers an additional quarterly Sales Incentive bonus. Benefits offered include a retirement savings plan, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.

Relocation assistance may be available based on business needs and/or eligibility.

ROLE SUMMARY

All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues can grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and can impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.   An integral part of Migraine Team’s mission is to bring breakthrough therapy for patients suffering from migraine.

Pfizer is advancing in Neuroscience, and we are committed to providing breakthroughs that change patients’ lives. An integral part of the Migraine Team’s mission is to promote a breakthrough therapy for patients suffering from migraine. 

The Area Business Manager (ABM) is responsible for motivating, managing and developing a high performing team of sales professionals, driving understanding of relevant policies and guidance and advancing a culture of excellence.  The ABM will be responsible for the supervision and leadership of 9-12 representatives within the area assigned, sales performance of the business portfolio of products, and business knowledge of the area landscape to assess key stakeholders plus future trends within the business marketplace. This position will require regular coaching and observation of Neuroscience Health & Science Professionals and frequent customer contact as well as the development of a strong, effective partnership with marketing and channel colleagues. The  ABM will report to the Regional Business Director.

ROLE RESPONSIBILITIES

• The ABM is responsible for supervising operations of the District to include hiring, coaching, representative development, performance management, and manages 9-12 Neuroscience Health and Science Professionals (HSP).
• Ensure full compliance of selling activities for oneself and the team and ensure legal and regulatory compliance requirements
• Possess strong presentation, organization, administrative and communication skills and models a professional and polished impression 
• Ensure colleagues receive development opportunities to maintain engagement and support their career growth
• Develops and implements strategic plans for the District, business plan, and overall responsibility for budgets at district level in alignment with expectations
• Plans, organizes, and monitors performance to achieve the business potential of the District
• Ensuring effective utilization of promotional material,  measuring efficient implementation of the plans in the field
• Proactive data analysis to identify market trends
• Collaborates, identifies, & motivates key account development and opportunities that impact Area/National business
• Build relationships with customers (including KOLs) and key stakeholders (including members of the District and Area Management Teams, Channel Partners, and other cross-functional partners) and utilizes content appropriately for engagement
• Consistently model high knowledge and the ability to engage customers in a clinical conversation
• Understands and champions the value of cross-functional collaboration to deliver on customer needs, while ensuring that compliance guardrails are respected by HSP
• Coaches HSPs on seamlessly connecting cross-functional colleagues to address customer needs utilizing digital tools
• Collaborates, identifies, and partners with Marketing in the development of the key strategies, business imperatives and objectives during the Op Plan process
• Able to expertly operate digital and virtual tools/platforms
• Maintains growth and entrepreneurial mindset
• Works with all members of District to coach and counsel on improvement of performance and skill execution of selling skills, product knowledge, and capabilities needed for successful HSP development
• Ensures actions of self and team are fully compliant; has complete understanding of all relevant compliance policies and processes; escalates issues, as necessary, and ensures appropriate commitment to integrity within their team
• Applies situational leadership skills employing multiple and interactive methods of coaching across all engagement types to strengthen HSP capabilities
• Builds strong team culture, colleague engagement, and morale
• Promotes a feedback culture and continuous improvement mindset in team to assess quality of customer experience
• Establish team goals and hold team members accountable

BASIC QUALIFICATIONS

• Bachelor's Degree required
• Previous pharmaceutical, biotech, or medical marketing/sales experience with at least 3-5 years spent in a position with demonstrated leadership across Peer and Customer Groups.
• Ability to develop and motivate others, lead through change, and deliver on Pfizer business imperatives
• Strong organizational and analytical skills required and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications
• This position will require travel, including overnight travel, as needed to develop internal and external relationships
• Valid US driver’s license and a driving record in compliance with company standards
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact

PREFERRED QUALIFICATIONS

• MBA or relevant graduate degree preferred
• 3-5 years of people management experience preferred
• Experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations preferred
• Cross-functional collaboration mindset to facilitate “One Pfizer” commitment to customer
• Feedback culture mindset, to proactively identify areas of improvement with new Rep 2.0 responsibilities
• Additional digital, Legal and Compliance training to ensure personal adherence, as well as leadership by example for team adherence (incl. contracting permissions/guidelines)
• Model/leader for change, agility, and adaptability
• Enhanced competency level on virtual and digital tools/platforms for customer engagement, team management, and collaboration
• Data-driven resource management to ensure proper channel deployment
• Demonstrated ability both to think strategically and to execute flawlessly to deliver results
• Strong track record of collaborative and motivational leadership and internal stakeholder management skills
• Enterprise thinking; anticipates consequences
• Excellent facilitation skills
• Product launch experience
• Experience in Specialty Sales
   

Relocation assistance may be available based on business needs and/or eligibility.

What You Will Achieve

All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere.  Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.    
    
The Vaccines Health and Science Professional (HSP) is responsible for the promotion of a Vaccines Portfolio across customers and channels.  This position will require regular live in field customer engagement in addition to virtual engagements.     
    
The HSP is accountable for launching new products, deciding upon the best strategies to manage business relationships, understanding, and securing formulary access, and engaging in product promotion within the assigned geography. In addition, the HSP is charged with sales efforts and relationship development with customers and accounts, including Therapeutic Area Specialists, and Key Opinion Leaders (KOLs).    
    
The HSP should possess customer, market and business acumen combined with strong product and disease state knowledge; demonstrate strong sales, strategic business development, account management skills and in-depth customer engagement expertise in both virtual and in-person settings; utilize a systematic approach to virtual engagement (e.g., clear agenda, next steps/follow ups); have outstanding communications skills; be adept in the operation of digital and virtual tools/multi-platforms skills.  Effective at working remotely in collaboration with cross-functional internal teams to address customer needs and compliantly deliver on Pfizer business objectives.    
    
How You Will Achieve It   

• Drive adult vaccines sales in the Buffalo territory to include the counties of Erie, Niagara, Genesee and Monroe to maximize approved business objectives

• Engages with customers both face to face and virtually

• Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact

• Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement

• Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities

• Compliantly leverages product and disease state knowledge using approved clinically oriented disease state information and patient resources, as applicable

• Demonstrates market knowledge, uncovering barriers and drivers across all relevant business channels (Private Market, Retail, etc.)

• Collaborate effectively and compliantly with cross-functional colleagues, including Field Medical and Account Management, to address customer inquiries and advance Pfizer objectives

• Completes all administrative expectations on time and compliantly (e.g., entering customer calls appropriately, submitting expenses, responding to all requests from sales leadership, managers and/or Pfizer internal partners)

Qualifications
Must-Have   

• Bachelor’s Degree

• Minimum 2 years’ experience in one or more of the following:

• Professional Sales or Promotional Activity

• Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service and/or Account Management

• Educator (e.g., Teacher, Principal)

• Full time Military experience

• Must live within 20 miles of the border of the territory

• Valid US driver’s license and a driving record in compliance with company standards

    
Nice-To-Have   

• 1 year of pharmaceutical, biotech, medical sales and/or medical related marketing

• Strong track record of sales or marketing success, strong territory management skills, outstanding communications skills, as well as demonstrated teamwork, leadership ability and accountability  

• Experience with Vaccines therapeutic area and products

• Knowledge of posted territory customers and markets (prescribers/HCPs/institutions/organizations)

• Reside within the territory boundaries

    
Non-Standard Work Schedule, Travel or Environment Requirements     

• Ability to travel to all accounts/office locations within territory

• Depending on size of territory and business need, candidates may be required to stay overnight as necessary

Other Job Details

• Last day to apply: March 20, 2024

• The annual base salary for this position ranges from $71,700 to $180,200. In addition, this position offers an additional quarterly Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States. 

Relocation assistance may be available based on business needs and/or eligibility.

Why Patients Need You

Whether you are involved in the design and development of manufacturing processes for products or supporting maintenance and reliability, engineering is vital to making sure customers and patients have the medicines they need, when they need them. Working with our innovative engineering team, you'll help bring medicines to the world even faster by imagining what’s possible and taking action.

What You Will Achieve

Working with Pfizer’s dynamic engineering team, you will play a critical role in overseeing and managing the operational aspects of ongoing engineering projects, serving as a liaison between project engineers and planning, project team, and line management. You will review project status, budgets, schedules and preparing status reports. Your organizational and problem-solving skills will help in assessing project issues and developing resolutions in order to meet productivity, quality and client satisfactions goals.

As a manager, you will provide guidance to operational teams for managing projects. You will be proactive in providing areas of improvement for products, processes or services. Through your comprehensive knowledge of principles, concepts and theories of the discipline, you will work towards advancing new concepts and methodologies. You will be able to take a leadership role to facilitate agreements between teams and problem solving with project managers, line managers, and clients.

It is your hard work and focus that will make Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It

• This is an individual contributor role.

• Provide guidance, lead/co-lead projects, manage own time to meet objectives, and plan resource requirements for projects across the department.

• Assure projects are completed within approved scope, budget, schedule, and alignment with the master plan.

• Assist project sponsors with the preparation of Capital Project Appropriation requests (CPAs).

• Effectively interact with leadership and partner with Operations to establish priorities and define requirements for the portfolio of projects within the assigned area.

• Maintain technical skills in the latest techniques for project management and pharmaceutical processing technology.

• Work in a business partner relationship with operations to lead and manage a portfolio of high-impact, high-criticality capital projects supporting update and expansion of operations at Pfizer's product manufacturing facility.

• Ensure our pharmaceutical capital investments use the best technology, have the best outcomes for our business, and align with contemporary standards.

• Serve as subject matter expert for one or more critical processing areas.

• Possess and maintain a working familiarity with current industry best practices in these areas.

• Lead all aspects of facility planning for the site, including facility strategies, execute facility capital projects, determine facility capital investments etc.

• Interface with engineering team to ensure project compliance with applicable Pfizer Global Manufacturing (PGM) standards, follow all PGM best practices and comply with Pfizer Quality Standards.

• Develop business plans to enable forecasting and occupant tracking system.

Qualifications

Must-Have

• Applicant must have HS Diploma with ten years of relevant experience.

• OR an Associate's degree with eight years of experience.

• OR a Bachelor’s degree with at least five years of experience.

• OR a Master’s degree with more than three years of experience.

• OR a Ph.D. with 0-2 years of experience.   

• Good working knowledge of {Current} Good Manufacturing Practices {part of GxP} and facility/equipment validation requirements.

• Demonstrated commitment to values-based leadership.

• Strong project and process management skills.

• Ability to track performance against approved plans and react appropriately to unexpected outcomes.

• Excellent oral and written communication skills, including presentations.

• User level computer knowledge for completing documentation and email.

Nice-to-Have

• Relevant pharmaceutical experience

• Prior experience with medical devices is beneficial.

• Chemical engineering experience.

• Experience of working within Pharmaceutical Environment.

  PHYSICAL/MENTAL REQUIREMENTS

• Ability to communicate.

• Ability to work on teams.

• Office job involving use of computer.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• 0 to 10% travel possible based on specific project needs

Work Location Assignment: Hybrid

Other Job Details:

• Last Date to Apply for Job: March 31, 2024.

• Eligible for Relocation Package

• Eligible for Employee Referral Bonus

Relocation assistance may be available based on business needs and/or eligibility.

What You Will Achieve

All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues can grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and can impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.

Pfizer has a deep heritage and leadership in cardiovascular disease, and we are committed to providing breakthroughs that change patients’ lives.  An integral part of Internal Medicine, the Cardiology (CARD) Team’s mission is to promote a breakthrough therapy for patients suffering from NVAF or VTE. 

The CARD Health & Science Professional (HSP) is responsible for increasing territory sales and relationship development with assigned customers and accounts by engaging in product promotion and determining the best strategies to manage their business. 

A CARD HSP should possess customer, market, and business acumen, analytical skills, and strong product and disease state knowledge; demonstrate ability to drive sales, promotional and strategic business development and management skills, and in-depth customer engagement expertise both in-person and virtually; demonstrate outstanding communication and teamwork skills; be adept in the operation of digital and virtual tools; and be effective at working remotely in collaboration with cross-functional internal teams to address customer needs and compliantly deliver on Pfizer business objectives.

How You Will Achieve It

• Drives sales in assigned territory.
• Engages with customers both face to face and virtually.
• Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact.
• Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement.
• Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities.
• Compliantly leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively and strategically utilizes approved clinically oriented disease state information and patient resources, as applicable.
• Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizer objectives.
• Completes all administrative expectations on time and compliantly.

Qualifications

Must-Have

• Bachelor’s Degree
• Minimum 2 years of experience in one or more of the following:

-Professional Sales or Promotional Activity

-Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service and/or Account   

Management

-Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT, etc.)

-Educator (e.g., Teacher, Principal)

-Full Time Military experience

• Must live within 25 miles of the border of the territory.
• Valid US driver’s license and a driving record in compliance with company standards.

Nice-to-Have

• 1 year of pharmaceutical, biotech, medical sales and/or medical related marketing.
• Strong track record of sales or marketing success, strong territory management skills, outstanding communications skills, as well as demonstrated teamwork, leadership ability and accountability.
• Experience with applicable disease states, therapeutic area, and products. 
• Knowledge of posted territory customers and markets (prescribers/HCPs/institutions/organizations).
• Reside within the territory boundaries.

PHYSICAL/MENTAL REQUIREMENTS

• Must be able to drive

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Ability to travel to all accounts/office locations within territory

• Depending on size of territory and business need, candidates may be required to stay overnight as necessary

ADDITIONAL JOB DETAILS:

• Relocation support available.
• Last day to apply: March 26th, 2024

The annual base salary for this position ranges from $70,600 to $167,600. In addition, this position offers an additional quarterly Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

All over the world, Pfizer colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.

The Pfizer Connect Health & Science Representative (PCHR) is responsible to increase product awareness, educate customers and attain the goals of their Business Unit through fully remote / virtual customer interactions. The PCHR is charged with relationship development and promotional efforts with U.S. customers and accounts.  

The PCHR should possess strong business acumen and outstanding communications skills with an aptitude to develop in-depth expertise in virtual engagement settings, establish and build impactful relationships and exhibit strong promotional skills.  They must understand and follow the call process for their BU including developing pre-call plans, executing calls, and conducting post-call analyses  using all available digital and virtual tools.  They must have the ability to work independently in virtual collaboration with cross-functional internal teams.  Where applicable, the PCHR should coordinate insights, learnings, and customer approach with in-field Health & Science Representatives or Specialists who call on Health Care Professionals (HCP) in overlapping geographical areas.

ROLE RESPONSIBILITIES

• Engage with customers virtually, primarily from a dedicated Pfizer Connect Center, to compliantly grow the business and drive product demand by proactively providing solutions to achieve business objectives and needs.
• Generate product demand by educating customers and promoting the product.
• Effectively build rapport with customers in fully virtual environment; develops a methodical approach toward calls (e.g., clear next steps and appropriate documentation, managing to KPIs)​; adapts approach based upon opportunities and insights; uses Total Hospital or Total Office call as required for assigned BU.
• Understands and uses approved promotional materials to support marketing message.
• Uses approved Pfizer resources to support customers, accounts, HCPs and patient’s needs (demonstration units, samples, vouchers, co-pay resources) and works effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines​.
• Integrates guidance and insights from management/other support roles/technical solutions (e.g., content recommendation engines) into pre-call planning​; proactive planning and optimization of call environment (Center location and work-from-home); able to effectively plan day-to-day work based on personal and customer schedules​; collaborate effectively with other Customer-Facing (CF) colleagues and Pfizer Connect team members.
• Builds and demonstrates a mastery and utilization of all virtual tools and resources; effectively use calendaring tools, leadership goals, and personal insights to address customer priorities on outbound calls effectively.
• Appropriately support customers or accounts on relevant contract value opportunities and virtual in-services on ready-to-use delivery systems.
• Appropriately support HCP and patient access to Pfizer products by providing relevant information on Reimbursement, Patient Assistant Program (PAP), Pfizer hub programs (excluding individual cases), Formulary and Co-Pay Resources. 
• Discuss negotiated contract terms and contract options (where appropriate and with approved language); answer on-label questions; advocate for Pfizer on-demand portal (Galaxy) with access to appropriate targeted content.
• Learns to apply triaging protocols to create connections with appropriate SMEs using digital apps to send compliant messages for rapid responses; uses warm transfers for real-time hand-offs to cross-functional experts with some limitations.
• Complete cross-training on select to-be-identified assets outside of home BU for ‘surge capacity’ coverage.
• Stays current with all required training, including Compliance, and routinely enhance skills through self-study, development programs, conferences and / or training classes at local and / or remote locations.​

BASIC QUALIFICATIONS

• Bachelor’s degree with 0-3 years of relevant experience; OR an Associate's degree with four years of relevant experience; OR Six years of relevant experience with a high school diploma or equivalent 
• Goal-oriented individual with a strong desire to be in promotional role; have core skills of customer service orientation, initiative, planning and follow up, work management, and judgment/problem solving.
• Able to be on telephone or other virtual platforms for a full working day and speak clearly and effectively to all assigned customers.
• Demonstrated digital acumen.
• Must live within a commutable distance to assigned Pfizer Connect Center location.
• Strong organizational and analytical skills are required and ability to analyze and draw relevant conclusions using available data and information.
• Demonstrates change agility; accountability; takes/seeks feedback; the ability to be connected to others; remote collaboration with cross-functional internal teams.
• Market place and business acumen, stakeholder management; and understanding the business priorities.
• The ability to develop strong professional relationships / networks in a dynamic and challenging environment.
• Exceptional time management skills; intrinsically productive and scheduled, even in the absence of direct management oversight.

PREFERRED QUALIFICATIONS

• Pharma sales experience a plus
• Preference for multi-lingual capabilities (Spanish, Chinese, French, Farsi, etc.).
• Working knowledge of sales operations including data/reports, call planning, and sales tactics preferred.
• Preference for individuals who are mobile for potential future career opportunities**

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Some domestic travel may be required

OTHER JOB DETAILS

• Additional Location Information: This is an on-site role. Candidate must be located in Tampa office or Lake Forest.
• Multiple Shifts – Monday- Friday, varying between 7am – 7pm (Central or Eastern Standard Time)
• Pfizer Connect Colleagues are required to successfully complete the HSR Certification (12-month process) prior to posting and competing for internal sales opportunities.
• **Advancement to other sales roles within Pfizer requires a Bachelor’s degree.  Pfizer provides the opportunity for educational assistance should you desire to pursue further education. 

The annual base salary for this position ranges from $63,400 to $133,700. In addition, this position offers an additional quarterly Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

How You Will Achieve It

• Drive sales in assigned territory to maximize approved business objectives

• Engages with customers both face to face and virtually

• Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact

• Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement

• Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities

• Compliantly leverages product and disease state knowledge using approved clinically oriented disease state information and patient resources, as applicable

• Demonstrates market knowledge, uncovering barriers and drivers across all relevant business channels (Public Health, Private Market, Retail, etc.)

• Collaborate effectively and compliantly with cross-functional colleagues, including Field Medical and Account Management, to address customer inquiries and advance Pfizer objectives

• Completes all administrative expectations on time and compliantly (e.g., entering customer calls appropriately, submitting expenses, responding to all requests from sales leadership, managers and/or Pfizer internal partners)

Qualifications

Must-Have

• Bachelor’s Degree

• Minimum 2 years’ experience in one or more of the following:

• Professional Sales or Promotional Activity

• Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service and/or Account Management

• Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT, etc.)

• Educator (e.g., Teacher, Principal)

• Full time Military experience

• Must live within 25 miles of the border of the territory

• Valid US driver’s license and a driving record in compliance with company standards

Nice-To-Have

• 1 year of pharmaceutical, biotech, medical sales and/or medical related marketing

• Strong track record of sales or marketing success, strong territory management skills, outstanding communications skills, as well as demonstrated teamwork, leadership ability and accountability 

• Experience with Vaccines therapeutic area and products

• Knowledge of posted territory customers and markets (prescribers/HCPs/institutions/organizations)

• Reside within the territory boundaries

Other Job Details

• Last day to apply: March 21, 2024

• The annual base salary for this position ranges from $71,700 to $180,200. In addition, this position offers an additional quarterly Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States. 

Relocation assistance may be available based on business needs and/or eligibility.

ROLE SUMMARY

Relocation assistance may be available based on business needs and/or eligibility.

ROLE SUMMARY

Relocation assistance may be available based on business needs and/or eligibility.

ROLE SUMMARY

The Oncology Solutions Acct Director (OSAD) is a Customer-Facing colleague and integrated cross-functionally into the KAM Region they support.  The individual in this role will work across a broad, multi-disciplinary group of regional account stakeholders to develop patient-driven solutions, creating opportunities for Pfizer Oncology portfolio products within key accounts across the community, academic and IDN Oncology Service Line segments, with a particular focus on those with scale, resources and orientation toward population health.

The majority of the OSAD’s time will be working directly with customers, KAMs, cKAMs, and Commercial Dx teammates to develop deep customer insights to:

• Advance simple, efficient, & effective execution of population health solutions
• Drive scalability and acceleration of similar engagements at other accounts (across their region and their team into other regions)
• Evolve brand & disease state approach

Specifically, the OSAD in Oncology uniquely must also help take on account management commitments across an Oncology portfolio of unprecedented size that now span more than 15 products and more than 8 therapeutic areas, requiring a division in scope.  While Oncology KAMs retain their role as primary relationship managers of key Oncology accounts for the full portfolio, communicators on oral contracts, and owners of breast cancer (mBC), GU cancer (aPC – CSPC, mUCC) and hematology (multiple myeloma); the OSAD role will be focused in several areas

• Take primary accountability for Lung Cancer, mRCC, mCRPC, and Melanoma
• Advanced precision medicine initiatives
• Innovating in approaches to impacting duration of therapy with accounts (can include supporting breast and bladder efforts)
• Mastering SDoH and health equity space to develop SOC adoption/guideline concordant care opportunities at accounts

The OSAD will have the capacity and capabilities to advance the most innovative engagement with Oncology accounts, but with a focus on the above.  Internal stakeholder collaboration includes, but is not limited to Portfolio Marketing, Advocacy and Prof Relations team, Brand Marketing, HIT Colleagues, KAM leadership, KAM Enablement, Legal, Compliance, Medical, Procurement, and Digital.

ROLE RESPONSIBILITIES

• Accelerate and optimize oncology provider engagement via account-based solutions engagement to drive incremental value for the customer, Pfizer, and the patient
• Work with the Account Collaboration Team (ACT) and organized oncology providers to provide patient driven solutions that support mutually aligned goals for the customer and Pfizer – with a focus on duration of therapy, precision medicine and health equity
• Work with the ACT and the customer in developing an optimal plan for effectively implementing, communicating and improving patient care that is aligned to appropriate goals and KPIs and customers capabilities
• Ensure progress toward customer goals is monitored and plans are adjusted accordingly to ensure impact is established and sustained
• Core insight generation for the Region that informs strategy and optimizes execution and customer engagement
• Identify effective relevant patient management strategies being implemented by Key Accounts that could be spotlighted & replicated at other accounts
• Sharing of best practices across the region on the use of Brand and account management resources that appropriately advances and accelerates customer initiatives
• Act as the voice of the customer and advisory team accountable to the Lung, RCC, CRC, and Melanoma franchises
• Demonstrate Subject Matter Expertise – specifically for
  • Lung, RCC, CRC, and Melanoma
  • Advanced precision medicine engagement and advanced engagement with care teams to improve duration
  • Critical Account Management (project management + change management)
  • Customer organizational governance/decision making/capabilities/stakeholder management 

BASIC QUALIFICATIONS

•  BA/BS Degree
• 10+ years pharmaceutical experience
• 3+ years Oncology key account management experience
• Core capabilities to advance initiatives with sizable accounts to improve patient identification with biomarkers, to improve therapy management and impact duration, and innovate based on unique account-specific opportunities
• Advanced Market experience with Oncology accounts across community / IDN Oncology Service Line / Academic Medical Centers / NCI Affiliated Cancer centers
• Proven ability to develop insights, strategy, operational and tactical plans
• Cross functional / matrix team navigation and management
• Strong persuasive interpersonal, communication and leadership skills
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

PREFERRED QUALIFICATIONS

• Cross-functional team leadership
• Strong strategic analytical capability with sound business acumen and customer orientation
• Strong strategic thinking and analytical skills to synthesize customer and market insights into prioritized opportunities
• Result-oriented with effective planning, prioritization, and project management skills
• Knowledge of the oncology provider landscape and customers
• Effectively works with cross functional stakeholders and is capable of being an effective member of the regional team and ACT 

Other Job Details:

• Last Date to Apply: March 20, 2024

Relocation assistance may be available based on business needs and/or eligibility.

ROLE SUMMARY

The Oncology Solutions Acct Director (OSAD) is a Customer-Facing colleague and integrated cross-functionally into the KAM Region they support.  The individual in this role will work across a broad, multi-disciplinary group of regional account stakeholders to develop patient-driven solutions, creating opportunities for Pfizer Oncology portfolio products within key accounts across the community, academic and IDN Oncology Service Line segments, with a particular focus on those with scale, resources and orientation toward population health.

The majority of the OSAD’s time will be working directly with customers, KAMs, cKAMs, and Commercial Dx teammates to develop deep customer insights to:

• Advance simple, efficient, & effective execution of population health solutions
• Drive scalability and acceleration of similar engagements at other accounts (across their region and their team into other regions)
• Evolve brand & disease state approach

Specifically, the OSAD in Oncology uniquely must also help take on account management commitments across an Oncology portfolio of unprecedented size that now span more than 15 products and more than 8 therapeutic areas, requiring a division in scope.  While Oncology KAMs retain their role as primary relationship managers of key Oncology accounts for the full portfolio, communicators on oral contracts, and owners of breast cancer (mBC), GU cancer (aPC – CSPC, mUCC) and hematology (multiple myeloma); the OSAD role will be focused in several areas

• Take primary accountability for Lung Cancer, mRCC, mCRPC, and Melanoma
• Advanced precision medicine initiatives
• Innovating in approaches to impacting duration of therapy with accounts (can include supporting breast and bladder efforts)
• Mastering SDoH and health equity space to develop SOC adoption/guideline concordant care opportunities at accounts

The OSAD will have the capacity and capabilities to advance the most innovative engagement with Oncology accounts, but with a focus on the above.  Internal stakeholder collaboration includes, but is not limited to Portfolio Marketing, Advocacy and Prof Relations team, Brand Marketing, HIT Colleagues, KAM leadership, KAM Enablement, Legal, Compliance, Medical, Procurement, and Digital.

ROLE RESPONSIBILITIES

• Accelerate and optimize oncology provider engagement via account-based solutions engagement to drive incremental value for the customer, Pfizer, and the patient
• Work with the Account Collaboration Team (ACT) and organized oncology providers to provide patient driven solutions that support mutually aligned goals for the customer and Pfizer – with a focus on duration of therapy, precision medicine and health equity
• Work with the ACT and the customer in developing an optimal plan for effectively implementing, communicating and improving patient care that is aligned to appropriate goals and KPIs and customers capabilities
• Ensure progress toward customer goals is monitored and plans are adjusted accordingly to ensure impact is established and sustained
• Core insight generation for the Region that informs strategy and optimizes execution and customer engagement
• Identify effective relevant patient management strategies being implemented by Key Accounts that could be spotlighted & replicated at other accounts
• Sharing of best practices across the region on the use of Brand and account management resources that appropriately advances and accelerates customer initiatives
• Act as the voice of the customer and advisory team accountable to the Lung, RCC, CRC, and Melanoma franchises
• Demonstrate Subject Matter Expertise – specifically for
  • Lung, RCC, CRC, and Melanoma
  • Advanced precision medicine engagement and advanced engagement with care teams to improve duration
  • Critical Account Management (project management + change management)
  • Customer organizational governance/decision making/capabilities/stakeholder management 

BASIC QUALIFICATIONS

•  BA/BS Degree
• 10+ years pharmaceutical experience
• 3+ years Oncology key account management experience
• Core capabilities to advance initiatives with sizable accounts to improve patient identification with biomarkers, to improve therapy management and impact duration, and innovate based on unique account-specific opportunities
• Advanced Market experience with Oncology accounts across community / IDN Oncology Service Line / Academic Medical Centers / NCI Affiliated Cancer centers
• Proven ability to develop insights, strategy, operational and tactical plans
• Cross functional / matrix team navigation and management
• Strong persuasive interpersonal, communication and leadership skills
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

PREFERRED QUALIFICATIONS

• Cross-functional team leadership
• Strong strategic analytical capability with sound business acumen and customer orientation
• Strong strategic thinking and analytical skills to synthesize customer and market insights into prioritized opportunities
• Result-oriented with effective planning, prioritization, and project management skills
• Knowledge of the oncology provider landscape and customers
• Effectively works with cross functional stakeholders and is capable of being an effective member of the regional team and ACT 

Other Job Details:

• Last Date to Apply: March 20, 2024

Relocation assistance may be available based on business needs and/or eligibility.

ROLE SUMMARY

The Oncology Solutions Acct Director (OSAD) is a Customer-Facing colleague and integrated cross-functionally into the KAM Region they support.  The individual in this role will work across a broad, multi-disciplinary group of regional account stakeholders to develop patient-driven solutions, creating opportunities for Pfizer Oncology portfolio products within key accounts across the community, academic and IDN Oncology Service Line segments, with a particular focus on those with scale, resources and orientation toward population health.

The majority of the OSAD’s time will be working directly with customers, KAMs, cKAMs, and Commercial Dx teammates to develop deep customer insights to:

• Advance simple, efficient, & effective execution of population health solutions
• Drive scalability and acceleration of similar engagements at other accounts (across their region and their team into other regions)
• Evolve brand & disease state approach

Specifically, the OSAD in Oncology uniquely must also help take on account management commitments across an Oncology portfolio of unprecedented size that now span more than 15 products and more than 8 therapeutic areas, requiring a division in scope.  While Oncology KAMs retain their role as primary relationship managers of key Oncology accounts for the full portfolio, communicators on oral contracts, and owners of breast cancer (mBC), GU cancer (aPC – CSPC, mUCC) and hematology (multiple myeloma); the OSAD role will be focused in several areas

• Take primary accountability for Lung Cancer, mRCC, mCRPC, and Melanoma
• Advanced precision medicine initiatives
• Innovating in approaches to impacting duration of therapy with accounts (can include supporting breast and bladder efforts)
• Mastering SDoH and health equity space to develop SOC adoption/guideline concordant care opportunities at accounts

The OSAD will have the capacity and capabilities to advance the most innovative engagement with Oncology accounts, but with a focus on the above.  Internal stakeholder collaboration includes, but is not limited to Portfolio Marketing, Advocacy and Prof Relations team, Brand Marketing, HIT Colleagues, KAM leadership, KAM Enablement, Legal, Compliance, Medical, Procurement, and Digital.

ROLE RESPONSIBILITIES

• Accelerate and optimize oncology provider engagement via account-based solutions engagement to drive incremental value for the customer, Pfizer, and the patient
• Work with the Account Collaboration Team (ACT) and organized oncology providers to provide patient driven solutions that support mutually aligned goals for the customer and Pfizer – with a focus on duration of therapy, precision medicine and health equity
• Work with the ACT and the customer in developing an optimal plan for effectively implementing, communicating and improving patient care that is aligned to appropriate goals and KPIs and customers capabilities
• Ensure progress toward customer goals is monitored and plans are adjusted accordingly to ensure impact is established and sustained
• Core insight generation for the Region that informs strategy and optimizes execution and customer engagement
• Identify effective relevant patient management strategies being implemented by Key Accounts that could be spotlighted & replicated at other accounts
• Sharing of best practices across the region on the use of Brand and account management resources that appropriately advances and accelerates customer initiatives
• Act as the voice of the customer and advisory team accountable to the Lung, RCC, CRC, and Melanoma franchises
• Demonstrate Subject Matter Expertise – specifically for
  • Lung, RCC, CRC, and Melanoma
  • Advanced precision medicine engagement and advanced engagement with care teams to improve duration
  • Critical Account Management (project management + change management)
  • Customer organizational governance/decision making/capabilities/stakeholder management 

BASIC QUALIFICATIONS

•  BA/BS Degree
• 10+ years pharmaceutical experience
• 3+ years Oncology key account management experience
• Core capabilities to advance initiatives with sizable accounts to improve patient identification with biomarkers, to improve therapy management and impact duration, and innovate based on unique account-specific opportunities
• Advanced Market experience with Oncology accounts across community / IDN Oncology Service Line / Academic Medical Centers / NCI Affiliated Cancer centers
• Proven ability to develop insights, strategy, operational and tactical plans
• Cross functional / matrix team navigation and management
• Strong persuasive interpersonal, communication and leadership skills
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

PREFERRED QUALIFICATIONS

• Cross-functional team leadership
• Strong strategic analytical capability with sound business acumen and customer orientation
• Strong strategic thinking and analytical skills to synthesize customer and market insights into prioritized opportunities
• Result-oriented with effective planning, prioritization, and project management skills
• Knowledge of the oncology provider landscape and customers
• Effectively works with cross functional stakeholders and is capable of being an effective member of the regional team and ACT 

Other Job Details:

• Last Date to Apply: March 20, 2024

Relocation assistance may be available based on business needs and/or eligibility.

ROLE SUMMARY

The Oncology Solutions Acct Director (OSAD) is a Customer-Facing colleague and integrated cross-functionally into the KAM Region they support.  The individual in this role will work across a broad, multi-disciplinary group of regional account stakeholders to develop patient-driven solutions, creating opportunities for Pfizer Oncology portfolio products within key accounts across the community, academic and IDN Oncology Service Line segments, with a particular focus on those with scale, resources and orientation toward population health.

The majority of the OSAD’s time will be working directly with customers, KAMs, cKAMs, and Commercial Dx teammates to develop deep customer insights to:

• Advance simple, efficient, & effective execution of population health solutions
• Drive scalability and acceleration of similar engagements at other accounts (across their region and their team into other regions)
• Evolve brand & disease state approach

Specifically, the OSAD in Oncology uniquely must also help take on account management commitments across an Oncology portfolio of unprecedented size that now span more than 15 products and more than 8 therapeutic areas, requiring a division in scope.  While Oncology KAMs retain their role as primary relationship managers of key Oncology accounts for the full portfolio, communicators on oral contracts, and owners of breast cancer (mBC), GU cancer (aPC – CSPC, mUCC) and hematology (multiple myeloma); the OSAD role will be focused in several areas

• Take primary accountability for Lung Cancer, mRCC, mCRPC, and Melanoma
• Advanced precision medicine initiatives
• Innovating in approaches to impacting duration of therapy with accounts (can include supporting breast and bladder efforts)
• Mastering SDoH and health equity space to develop SOC adoption/guideline concordant care opportunities at accounts

The OSAD will have the capacity and capabilities to advance the most innovative engagement with Oncology accounts, but with a focus on the above.  Internal stakeholder collaboration includes, but is not limited to Portfolio Marketing, Advocacy and Prof Relations team, Brand Marketing, HIT Colleagues, KAM leadership, KAM Enablement, Legal, Compliance, Medical, Procurement, and Digital.

ROLE RESPONSIBILITIES

• Accelerate and optimize oncology provider engagement via account-based solutions engagement to drive incremental value for the customer, Pfizer, and the patient
• Work with the Account Collaboration Team (ACT) and organized oncology providers to provide patient driven solutions that support mutually aligned goals for the customer and Pfizer – with a focus on duration of therapy, precision medicine and health equity
• Work with the ACT and the customer in developing an optimal plan for effectively implementing, communicating and improving patient care that is aligned to appropriate goals and KPIs and customers capabilities
• Ensure progress toward customer goals is monitored and plans are adjusted accordingly to ensure impact is established and sustained
• Core insight generation for the Region that informs strategy and optimizes execution and customer engagement
• Identify effective relevant patient management strategies being implemented by Key Accounts that could be spotlighted & replicated at other accounts
• Sharing of best practices across the region on the use of Brand and account management resources that appropriately advances and accelerates customer initiatives
• Act as the voice of the customer and advisory team accountable to the Lung, RCC, CRC, and Melanoma franchises
• Demonstrate Subject Matter Expertise – specifically for
  • Lung, RCC, CRC, and Melanoma
  • Advanced precision medicine engagement and advanced engagement with care teams to improve duration
  • Critical Account Management (project management + change management)
  • Customer organizational governance/decision making/capabilities/stakeholder management 

BASIC QUALIFICATIONS

•  BA/BS Degree
• 10+ years pharmaceutical experience
• 3+ years Oncology key account management experience
• Core capabilities to advance initiatives with sizable accounts to improve patient identification with biomarkers, to improve therapy management and impact duration, and innovate based on unique account-specific opportunities
• Advanced Market experience with Oncology accounts across community / IDN Oncology Service Line / Academic Medical Centers / NCI Affiliated Cancer centers
• Proven ability to develop insights, strategy, operational and tactical plans
• Cross functional / matrix team navigation and management
• Strong persuasive interpersonal, communication and leadership skills
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

PREFERRED QUALIFICATIONS

• Cross-functional team leadership
• Strong strategic analytical capability with sound business acumen and customer orientation
• Strong strategic thinking and analytical skills to synthesize customer and market insights into prioritized opportunities
• Result-oriented with effective planning, prioritization, and project management skills
• Knowledge of the oncology provider landscape and customers
• Effectively works with cross functional stakeholders and is capable of being an effective member of the regional team and ACT 

Other Job Details:

• Last Date to Apply: March 20, 2024

Relocation assistance may be available based on business needs and/or eligibility.

ROLE SUMMARY

Executive Administrative Lead to Pfizer’s Chief Medical Officer (CMO), Head of Worldwide Medical & Safety, provides administrative and office services of a highly complex and critical nature. The Executive Administrative Lead is expected to be able to work autonomously with exceptional professionalism and attention to detail with work that involves time-sensitive and urgent issues, tight time frames, and in demanding situations. This role will also be expected to think creatively about how we can continue to run the office more efficiently. This role will be a key member of the Office of Pfizer’s CMO.

This position will provide a full range of executive level administrative support to the CMO. The ideal individual will have the ability to exercise good judgment in a diversity of situations, with strong communication, collaboration, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.

As part of the administrative support team, you are recognized as an advisor to other colleagues in your group due to your comprehensive knowledge and skills in your area and understanding of the larger organization. You are innovative in identifying solutions to problems by taking a broader perspective that benefits the organization. You encourage collaboration and communication within the team and across groups to influence desired outcomes. You train others and provide guidance to the team that helps us achieve our goal of creating breakthroughs that change patients’ lives.

ROLE RESPONSIBILITIES

• Manage sensitive matters with a high level of confidentiality and discretion.
• Monitor CMO’s mailbox including sending and responding to emails on the leader’s behalf, bringing critical/time sensitive matters to immediate attention.
• Manage CMO calendar which includes meeting scheduling, maintaining full year schedule of speaking engagements, conference room reservations, teams meetings, audio/video set-up and associated meeting logistics (i.e., catering, collecting conference agendas and forms, follow-up with conference organizers, etc.)
• Manage complex calendar and anticipate conflicts and use diplomacy to resolve problems in advance.
• Proactively and independently organize and expedite workflow and initiate follow-up when necessary to ensure schedules and deadlines are met.
• Work closely with Chief of Staff on operational planning, updating LT org charts, LT meetings, LT offsites, and other CMO commitments.
• Responsible for all logistics of meetings including conference room reservations, teleconference, videoconference, food ordering and associated meeting logistics.
• Collaborate with Chief of Staff, PX Lead and Communications partners on planning for Town Halls, Extended Leadership Team Meetings, Site Visits and other communication and engagement events.
• Proactively prepare meeting materials in advance
• Prepares registration for conferences and speaking engagements. Provides all information required by conference organizers (bio, photo, speaker form, etc.). 
• Organizes all domestic and international travel for business, including aviation arrangements, hotel accommodations, ground transport, travel documents, visas/passports, and presentation materials for meetings. Prepares detailed itineraries.
• Support logistics and planning of offsites. Research options for meeting venues and cost.
• Prepare expense reports, track reimbursements, and ensure correct AMEX credits/debits; manage purchase orders through Ariba system and tracking invoices.
• Maintain impeccable records and files of CMO documents for auditing purposes.
• Handle the coordination of PE Requests, ensure proper invoice routing and tracking and interfaces with vendors.
• Coordinate and provide key information to other enterprise partners as appropriate.
• Order office supplies and IT equipment as requested.
• Work closely with other Administrative Partners within WMS and across the Pfizer R&D Leadership Team
• Use appropriate discretion in the management of information and stakeholders.

BASIC QUALIFICATIONS

• 5+ years of demonstrated executive administrative assistant experience with 2+ years providing 1:1 executive level support required.
• Ability to carry out all office and administrative functions proficiently, with high quality on a timely basis required.
• Must have the ability and professional demeanor to interface with senior management, international colleagues and important external stakeholders and must be able to exhibit good judgment in handling confidential information.
• Demonstrated resourcefulness with proven ability to anticipate needs, prioritize responsibilities, manage multiple priorities with tight timelines, and take initiative.
• Demonstrated ability to be change agile.
• Demonstrates Pfizer Values.
• Flexible work hours required (early mornings, evenings and/or weekends, as needed).

Required Skills

• Possess excellent communication skills with an ability to respond with professionalism in verbal and written communications with all levels of the organization, including C-Suite.
• Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook are essential.

PREFERRED QUALIFICATIONS

• Associates degree or Bachelor’s degree preferred.
• 10 years administrative assistant experience preferred.
• Bachelor’s degree strongly preferred.
• Strong knowledge of Pfizer headquarters environment.
• Knowledge of Pfizer organizational processes.
• Proficiency in Pfizer systems (e.g., Ariba, SharePoint, Concur, and Workday).
• Knowledge of Pfizer corporate compliance policies, T&E policies, etc.

Relocation assistance may be available based on business needs and/or eligibility.