Total 6 job vacancies by Brook Street

Job Title: Operations Manager
Salary: £55,000 to £60,000
Location: Birmingham

I currently have a fantastic opportunity to join a leading provider in mental health, homelessness, and hostel accommodation as their new operations manager. This is a new role that will oversee the management of a 40 bed Supported Living Complex Mental Health and Rehab unit. You will also oversee the hospital discharge model that they have as well as the food parcel campaign and pathway programme.


Based in Birmingham City Centre, Monday to Friday Office based 8am to 4pm, 9am to 5pm. You will also oversee the On call but will very rarely be called to action.


You will also be responsible for the following;

Key Responsibilities:
1. Strategic Management:
o Develop and implement strategic plans and operational objectives to drive the organisation`s mission and goals.
o Collaborate with senior management to develop long-term strategies for growth, sustainability, and community impact.
o Collaborate with Birmingham City Council and other external agencies to develop lasting strategies for long-term growth and sustainability.


2. Operational Oversight:
o Manage services across Birmingham, ensuring Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are delivered to contract agreement.
o Monitor and evaluate operational performance, identifying areas for improvement and implementing strategies for optimisation.


3. Quality Assurance and Compliance:
o Ensure the quality of the physical environment and standards of services provided to citizens meet or exceed expectations.
o Oversee compliance with regulatory standards, policies, and procedures, maintaining accreditation and licensing requirements.


4. Innovation and Improvement:
o Foster a culture of innovation and continuous improvement, encouraging staff to identify and implement creative solutions to enhance service delivery and resident experience.
o Lead initiatives to integrate technology and best practices into operations, improving efficiency, effectiveness, and outcomes.


5. Stakeholder Engagement:
o Liaise with citizens, local authorities, and other external bodies to build effective relationships, address community needs, and advocate for resources and support.
o Represent the organisation at community meetings, forums, and events, promoting collaboration and partnership.


6. Financial Management:
o Effectively prepare and monitor budgets to ensure efficient use of resources while maintaining high standards of service quality and care.
o Identify cost-saving opportunities, revenue-generating initiatives, and sustainable financial practices to support organizational goals.


7. Staff Management and Development:
o Manage, schedule, and support staff to efficiently deliver citizen-centric services, fostering a culture of teamwork, excellence, and professional growth.
o Provide leadership, mentorship, and professional development opportunities to staff, promoting accountability, engagement, and job satisfaction.


8. Organisational Excellence:
o Implement systems and processes to streamline operations, improve quality, and enhance the citizen experience throughout the organisation.
o Monitor and analyse performance metrics, feedback, and outcomes to drive continuous improvement and achieve organizational excellence.


To be successful this role you will need management experience in mental health or housing or CQC services, have experience managing multi services and have regional or operations experience.


CLICK APPLY TODAY! To be shortlisted or Call our Birmingham Care Office and speak to Carina.#BIRJP

Brook Street Social Care is acting as an Employment Agency in relation to this vacancy.

Job Title: Service Manager - Mental Health & Addiction Unit
Salary: £40,000 (Starting Salary) increasing to £45,000 on successful registration
Location: Central Birmingham

I have a fantastic opportunity to join a leading provider in mental health, homelessness, and hostel accommodation as their new service manager. This is a new role that will oversee the management of a 40 bed Supported Living Complex Mental Health and Rehab unit.

Based in Birmingham City Centre, Monday to Friday Office based 8am to 4pm, 9am to 5pm. You will also oversee the On call but will very rarely be called to action.

The unit will work alongside the NHS and be responsible for hospital discharges of those with Mental Health and Addiction issues.

You will also be responsible for the following;

o Develop and implement strategic plans and operational objectives to drive the organisation`s mission and goals.

o Collaborate with senior management to develop long-term strategies for growth, sustainability, and community impact.

o Collaborate with Birmingham City Council & NHS England and other external agencies to develop lasting strategies for long-term growth and sustainability

o Monitor and evaluate operational performance, identifying areas for improvement and implementing strategies for optimisation.

o Ensure the quality of the physical environment and standards of services provided to citizens meet or exceed expectations.

o Oversee compliance with regulatory standards, policies, and procedures, maintaining accreditation and licensing requirements.

o Foster a culture of innovation and continuous improvement, encouraging staff to identify and implement creative solutions to enhance service delivery and resident experience.

o Liaise with citizens, local authorities, and other external bodies to build effective relationships, address community needs, and advocate for resources and support.

o Represent the organisation at community meetings, forums, and events, promoting collaboration and partnership.

o Effectively prepare and monitor budgets to ensure efficient use of resources while maintaining high standards of service quality and care.

o Identify cost-saving opportunities, revenue-generating initiatives, and sustainable financial practices to support organisational goals.

o Manage, schedule, and support staff to efficiently deliver person centred services, fostering a culture of teamwork, excellence, and professional growth.

o Provide leadership, mentoring and professional development opportunities to staff, promoting accountability, engagement, and job satisfaction.

o Implement systems and processes to streamline operations, improve quality, and enhance the citizen experience throughout the organisation.

o Monitor and analyse performance metrics, feedback, and outcomes to drive continuous improvement and achieve organisational excellence.

To be successful in this role you will need management experience in mental health CQC services, you will need to take registration for this service within the first 12 months, NVQ Level 5 in Leadership and Management and be a Driver.

CLICK APPLY TODAY for consideration.

Brook Street Social Care is acting as an Employment Agency in relation to this vacancy.

Job Title: Service Manager - Mental Health & Addiction Unit
Salary: £40,000 (Starting Salary) increasing to £45,000 on successful registration
Location: Central Birmingham

I have a fantastic opportunity to join a leading provider in mental health, homelessness, and hostel accommodation as their new service manager. This is a new role that will oversee the management of a 40 bed Supported Living Complex Mental Health and Rehab unit.

Based in Birmingham City Centre, Monday to Friday Office based 8am to 4pm, 9am to 5pm. You will also oversee the On call but will very rarely be called to action.

The unit will work alongside the NHS and be responsible for hospital discharges of those with Mental Health and Addiction issues.

You will also be responsible for the following;

o Develop and implement strategic plans and operational objectives to drive the organisation`s mission and goals.

o Collaborate with senior management to develop long-term strategies for growth, sustainability, and community impact.

o Collaborate with Birmingham City Council & NHS England and other external agencies to develop lasting strategies for long-term growth and sustainability

o Monitor and evaluate operational performance, identifying areas for improvement and implementing strategies for optimisation.

o Ensure the quality of the physical environment and standards of services provided to citizens meet or exceed expectations.

o Oversee compliance with regulatory standards, policies, and procedures, maintaining accreditation and licensing requirements.

o Foster a culture of innovation and continuous improvement, encouraging staff to identify and implement creative solutions to enhance service delivery and resident experience.

o Liaise with citizens, local authorities, and other external bodies to build effective relationships, address community needs, and advocate for resources and support.

o Represent the organisation at community meetings, forums, and events, promoting collaboration and partnership.

o Effectively prepare and monitor budgets to ensure efficient use of resources while maintaining high standards of service quality and care.

o Identify cost-saving opportunities, revenue-generating initiatives, and sustainable financial practices to support organisational goals.

o Manage, schedule, and support staff to efficiently deliver person centred services, fostering a culture of teamwork, excellence, and professional growth.

o Provide leadership, mentoring and professional development opportunities to staff, promoting accountability, engagement, and job satisfaction.

o Implement systems and processes to streamline operations, improve quality, and enhance the citizen experience throughout the organisation.

o Monitor and analyse performance metrics, feedback, and outcomes to drive continuous improvement and achieve organisational excellence.

To be successful in this role you will need management experience in mental health CQC services, you will need to take registration for this service within the first 12 months, NVQ Level 5 in Leadership and Management and be a Driver.

CLICK APPLY TODAY for consideration.

Brook Street Social Care is acting as an Employment Agency in relation to this vacancy.

Job Title: Service Manager - Mental Health & Addiction Unit
Salary: £40,000 (Starting Salary)
Location: Central Birmingham

I currently have a fantastic opportunity to join a leading provider in mental health, homelessness, and hostel accommodation as their new service manager. This is a new role that will oversee the management of a 40 bed Supported Living Complex Mental Health and Rehab unit.

Based in Birmingham City Centre, Monday to Friday Office based 8am to 4pm, 9am to 5pm. You will also oversee the On call but will very rarely be called to action.

The unit will work alongside the NHS and be responsible for hospital discharges of those with Mental Health and Addiction issues.

You will also be responsible for the following;

o Develop and implement strategic plans and operational objectives to drive the organisation's mission and goals.
o Collaborate with senior management to develop long-term strategies for growth, sustainability, and community impact.
o Collaborate with Birmingham City Council & NHS England and other external agencies to develop lasting strategies for long-term growth and sustainability
o Monitor and evaluate operational performance, identifying areas for improvement and implementing strategies for optimisation.
o Ensure the quality of the physical environment and standards of services provided to citizens meet or exceed expectations.
o Oversee compliance with regulatory standards, policies, and procedures, maintaining accreditation and licensing requirements.
o Foster a culture of innovation and continuous improvement, encouraging staff to identify and implement creative solutions to enhance service delivery and resident experience.
o Liaise with citizens, local authorities, and other external bodies to build effective relationships, address community needs, and advocate for resources and support.
o Represent the organisation at community meetings, forums, and events, promoting collaboration and partnership.
o Effectively prepare and monitor budgets to ensure efficient use of resources while maintaining high standards of service quality and care.
o Identify cost-saving opportunities, revenue-generating initiatives, and sustainable financial practices to support organizational goals.
o Manage, schedule, and support staff to efficiently deliver citizen-centric services, fostering a culture of teamwork, excellence, and professional growth.
o Provide leadership, mentorship, and professional development opportunities to staff, promoting accountability, engagement, and job satisfaction.
o Implement systems and processes to streamline operations, improve quality, and enhance the citizen experience throughout the organisation.
o Monitor and analyse performance metrics, feedback, and outcomes to drive continuous improvement and achieve organizational excellence.

To be successful in this role you will need management experience in mental health CQC services, you will need to take registration for this service within the first 12 months, NVQ Level 5 in Leadership and Management and be a Driver.

CLICK APPLY TODAY! To be shortlisted or Call our Birmingham Care Office and speak to Carina.

Brook Street Social Care is acting as an Employment Agency in relation to this vacancy.

Job Title: Community Advice Hub Adviser - Mental Health
Location: Solihull
Salary: £23,600 - £24, 965

I am currently working with one of the UK`s leading charities and community service providers. They have a fantastic opportunity to join their community team on a fixed term contract as a community advisor. The role will be based out of Solihull and you will be providing advice and guidance to all that seek it.

Your duties will be varied, and will include:

To provide support to all residents of Solihull to ensure they are enabled to access all services they need to remain independent, safe, healthy and active members of their local communities.

To explore individual and family situations through the process of holistic assessment and provide the information, advice and support residents require.

To work to the Hubs ethos of prevention and early intervention but also support residents in crisis.

To undertake casework, completing benefit forms and information gathering.

To proactively promote the Community Advice Hubs to existing and new partner organisations, and to residents themselves.

Support the development of the reference tool of referral pathways, the services provided by partner agencies and local and national information tools, keeping the information updated on a regular basis.

To maintain databases and comply with monitoring and reporting requirements.

Communicate with and refer to partner agencies, working across the sectors and ensuring referral pathways are strong, relevant and appropriate, coordinating and monitoring referrals for those most in need and deemed most vulnerable.

Ensure that gaps in service and unresolved operational difficulties are reported to relevant Managers.

To work as part of the wider Community Advice Hub Team, take a flexible approach, and be led by demand across all parts of the service and wider organisation.

This role would be perfect for anyone that wants to work Monday to Friday 8 am to 4/5 pm in a central location. Someone who enjoys connecting with people and being a proactive problem solver. You will have fantastic communication skills both written and verbal. You will also have a good understanding of IT applications.

If you've worked in mental health or have a passion for mental health that will also be ideal. Being local to Solihull is a plus.

To be considered for this role CLICK APPLY TODAY!

Job Title: Community Advice Hub Adviser - Mental Health
Location: Solihull
Salary: £23,600 - £24, 965

***THIS IS A FIXED TERM CONTRACT FOR 12 WEEKS TO START****

I am currently working with one of the UK`s leading charities and community service providers. They have a fantastic opportunity to join their community team on a FTC as a community advisor. The role will be based out of Solihull and you will be providing advise and guidance to all that seek it.
Your day will consist;

To provide support to all residents of Solihull to ensure they are enabled to access all services they need to remain independent, safe, healthy and active members of their local communities.

To explore individual and family situations through the process of holistic assessment and provide the information, advice and support residents require.

To work to the Hubs ethos of prevention and early intervention but also support residents in crisis.

To undertake casework, completing benefit forms and information gathering.

To proactively promote the Community Advice Hubs to existing and new partner organisations, and to residents themselves.

Support the development of the reference tool of referral pathways, the services provided by partner agencies and local and national information tools, keeping the information updated on a regular basis.

To maintain databases and comply with monitoring and reporting requirements.

Communicate with and refer to partner agencies, working across the sectors and ensuring referral pathways are strong, relevant and appropriate, coordinating and monitoring referrals for those most in need and deemed most vulnerable.

Ensure that gaps in service and unresolved operational difficulties are reported to relevant Managers.

To work as part of the wider Community Advice Hub Team, take a flexible approach, and be led by demand across all parts of the service and wider organisation.

This role would be perfect for anyone that wants to work Monday to Friday 8 am to 4/5 pm in a central location. Someone who enjoys connecting with people and being a proactive problem solver. You will have fantastic communication skills both written and verbal. You will also have a good understanding of IT applications. If you`ve worked in mental health or have a passion for mental health that will also be ideal. Being local to Solihull is a plus.

To be considered for this role CLICK APPLY TODAY!