Duties include, however not limited to:

• Supervises the daily operations of the SPS department, guiding technicians and ensuring that all tasks are completed accurately and on time.
• Coordinates the workflow, ensure that instruments are processed and returned to clinical department promptly.
• Oversees adherence to infection control and sterilization standards to ensure patient safety. They monitor compliance with regulations, SOPs, IFUs, AAMI standards and procedures to maintain high standards.
• Acts as a communication bridge between the SPS team, clinic staff, and hospital management, ensuring that everyone is informed about any issues, changes or updates in procedures.
• Assembles highly complex instrument sets including, but not limited to, open heart, major orthopedic total joint, cardiovascular, craniotomy and complex endoscopic instrumentation.
• Processes all complex endoscopic instrumentation to include those medical devices used in the gastroenterology laboratory, bronchoscopy laboratory, urology and operating room.
• Reviews manufacturer guidelines to ensure the correct methods and parameters are followed when cleaning, decontaminating and sterilizing RME.
• Troubleshoots and analyzes mechanical failures and makes necessary adjustments to complex decontamination and sterilization equipment, as well as interprets alarm conditions which may occur while operating the equipment.
• Informs management and healthcare staff when cleaning and processing standard operating procedures (SOPs) or instruction for use have been changed or updated to assure the changes have been validated to meet all guidelines.
• Other duties as assigned.

Major duties:

• The Nurse Manager's position is a critical position which will provide the management of all operations of Nursing Education Service Line.
• The NM is responsible and accountable for the direction and supervision of specific orientation, training, development of staff, and evaluation of individual staff performance.
• Responsible for overall supervision of all activities of Nursing Education Service Line.
• Functioning They function as a role model, educator, practitioner, and supervisor providing leadership to the team.
• Enhancing They enhance care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes.
• The Nurse Manager (NM) focus is on individual growth and development in practice with increased levels of self-direction. This nurse brings principles and theory with limited application of critical thinking skills.
• The NM is the designated first-line supervisory authority and is responsible and accountable for the operation of their assigned units and
  provides coverage for other NMs as needed.
• They function as a role model, educator, practitioner, and supervisor providing leadership to the team. They enhance care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes.
• Demonstrates the fundamental knowledge of the unit and is responsible and accountable for all elements of the nursing process when providing or supervising direct patient care.
• Assesses, plans, implements, and evaluates delivery of care based on age specific components.
• Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care.
• Influences care outcomes by collaborating with members of the interdisciplinary team and participating in process improvement initiatives.
• The NM seeks knowledge from professional organizations to enhance leadership and career growth.
• They adhere to ethical principles in decision-making, fostering accountability at personal, organizational, and staff levels.
• They equip staff with tools for culturally competent care and promotes a culture of accountability for high-quality, cost-effective outcomes.
• They cultivate alliances across the care continuum, building trust through active listening, engagement, and emotional intelligence.
• The NM participates in the development of care delivery models and environmental design, ensuring evidence-based, accessible, affordable, and equitable patient care.
• Ensures compliance with accreditation and regulatory standards.
• Aligns nursing/clinical objectives with organizational strategic outcomes, participating in strategy planning and execution.
• They promote an inclusive workplace valuing diversity to achieve the organizations vision and mission.
• The NM maintains knowledge and ensures compliance with all regulatory and accreditation standards, Directives, policies, and standard operating procedures (SOP).

Major duties include, but are not limited to:

• Providing oversight of the Women Veterans Program and working closely with the Women Veteran Medical Director to form the foundation of the women's health team at the facility level. Serving as Chair of the Women Veterans health Committee at the facility level.
• Providing expertise and guidance specific to women Veterans for facility-wide strategic goals and objective and executing comprehensive planning for women's health that improves the overall quality of care provided to women Veterans and achieves program goals and outcomes.
• Serving as an advocate for women by working closely with Veteran Experience Office (Patient Advocate Office) to facilitate problem resolution and women Veteran satisfaction.
• Collaborating with facility leadership on culture transformation to create a safe, secure, and respectful environment for women Veterans to receive care.
• Collaborating with facility leadership to ensure local implementation of national policy related to women Veterans and reviewing and providing input on all facility policies as they are created or revised
  to support the needs of women Veterans.
• Collaborating with Fiscal and facility leadership to advocate for resources to support programs to meet the needs of women Veterans.
• Collaborating with the Education Department and/or Designated Learning Officer to identify and address training needs for facility staff specific to women Veterans and promoting national and local educational programs for women's health providers and other staff.
• Participating in the review of the physical environment, including identifying deficiencies and opportunities for improvement and work with facility leadership, facility planner, and other staff to ensure that new construction and renovations are appropriate to meet the needs of women Veterans.
• Collaborating with facility and community stakeholders to develop a comprehensive outreach plan that includes increasing public awareness of services available for women Veterans; networking to enhance community engagement with non-VA stakeholders and increasing market penetration.
• Partnering with Special Population Coordinators and Program Coordinators to ensure the needs of women Veterans are addressed across the health care system.
• Collaborating with facility leadership and local contracting staff to review applicable facility contracts related to women's health, including for all CBOCS, health network providers, diagnostics services, as they are created to revised to ensure they meet the requirements that are consistent with national women's health policy.
• Collaborating with facility leadership and internal and external partners to ensure that timely access to necessary care in the community is provided.
• Collaborating with facility leadership to ensure that high quality and gender-specific diagnostic services for women are available in a timely manner at all points of care and ensuring processes are in place for timely patient notification and coordination of care as indicated.
• Provides a full range of psychological and social determinant of health assessment services to clarify the needs of the Veterans and to facilitate development of a holistic treatment plan.
• Assesses for suicide and self-harm and provide appropriate intervention, including but not limited to safety planning.
• Refers for Admission to mental health inpatient programs as needed.
• Completes clinical reminders that are within scope of practice for social workers.

Work Schedule: 8:00am-4:30pm, Monday-Friday
Compressed/Flexible:Not Available
Telework: Ad-Hoc
Virtual: This is not a virtual position.
Functional Statement #: 58570F
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Wir sind der führende Anbieter für sichere Kommunikationslösungen in Österreich. Unsere Softwareprodukte leisten einen wesentlichen Beitrag zur Effizienzsteigerung im Gesundheitswesen und gewährleisten reibungslose Abläufe in der Digitalen Befundkommunikation.

Zur Verstärkung unseres HCS-Software-Entwicklungsteams suchen wir zum ehest möglichen Zeitpunkt Verstärkung am Standort St. Pölten!

Dein Beitrag:

Task: Du bist zuständig für die Neu- und Weiterentwicklung, sowie Wartung der führenden Kommunikationslösung für das Gesundheitswesen.

Development: Neue Module und Add-Ons werden von Dir maßgeblich mitgestaltet.
Agile: Du arbeitest eng im Team mit Experten im agilen Entwicklungsprozess zusammen, bearbeitest Tickets in Jira und dokumentierst in Confluence
Support: In Deinen Aufgabenbereich fallen die Behandlung und Lösung von Programmfehlern im Rahmen des 3rd-Level-Supports und die technische Dokumentation.

Das bringst du mit:

Background: Abgeschlossene IT-orientierte Ausbildung (HTL und/oder Uni/FH) sowie idealerweise erste praktische Berufserfahrung im Bereich Software-Entwicklung.
Skillset: Du besitzt fundierte Kenntnisse in der Web-Entwicklung (Angular und C#) und konntest idealerweise bereits erste Erfahrungen mit Docker, Git und MSIX sammeln.

Individual Responsibility: Durch eigenverantwortliches und strukturiertes Arbeiten mit Engagement bist Du ein wichtiger Teil unseres jungen Teams.
Communication is key: Sehr gute Deutsch- und Englisch-Kenntnisse runden Dein Profil ab.

Was Du von uns erwarten kannst:

• Fort- und Weiterbildungen
• Flexible Arbeitszeiten
• Homeoffice je nach Vereinbarung
• Zahlreiche Social Events (Sommerfest, Weihnachtsfeier, Teamevents,… )
• “Be Healthy. Feel Good.”-Programm (Sportangebote, Vitalfrühstück, Hardware für’s Homeoffice,...)-
• Gute Parkmöglichkeiten an allen Standorten
• Kein ALL-IN Vertrag

Wenn Du diesem Profil entsprichst, bieten wir Dir ein Bruttojahresgehalt ab € 42.000,-  (IT-KV). Selbstverständlich sind wir bei höherer Qualifikation zu einer marktkonformen Überzahlung bereit. Die Höhe der Überbezahlung wird von Deiner Qualifikation und Erfahrung beeinflusst. 

Überzeugt? Bewirb Dich jetzt online mit deinen aussagekräftigen Bewerbungsunterlagen (inkl. Gehaltsvorstellung und nächstmöglichen Eintrittstermin). Wir freuen uns Dich kennenzulernen! 

JOB DESCRIPTION:

An amazing sales opportunity has arisen within Abbott's Neuromodulation division. We are recruiting for an experienced Territory Manager for Chronic Pain covering accounts across Dublin area.

Responsible for sales revenue and growth you'll be able to attend clinical situations, offering informed advice on the use, settings and application of implantable devices used (likely SCS, DRG & RF ablation). Full product training will be given. You will need to have a pioneering spirit and be prepared to be flexible and supportive across territory boundaries to ensure that all customer service needs are met through effective team working.

Main responsibilities: 

• To prioritise and plan sales presentations and prospecting activities in an organised and efficient manner to achieve preset revenue and product targets whilst controlling expenditure. This includes performing stand duty at exhibitions when requested and responding to technical questions that might be raised by internal or external customers.
• To manage customer relationships and provide service to optimise continuing sales revenues from existing accounts whilst also developing market penetration strategies to establish new accounts within the assigned territory.
• To present relevant products, advising clinicians on the appropriate features and benefits of each.
• To educate clinicians to a ‘stand alone’ level of competence and confidence.
• To understand the dynamics of the local healthcare market and competitors’ strategies impacting the accounts within the assigned sales territory.
• To maintain up to date technical knowledge of relevant therapies, relevant products, clinical practice, local disease management strategies, regulatory requirements, quality standards and business policies. 
• To provide prompt and accurate verbal and written feedback to management on specific issues as they arise, including the current position of sales, sales opportunities, quotations outstanding and other business pending together with a review of opportunities for future sales.

What you'll need: 

• Medical and technical education and/or experience.
• Successful hospital clinical sales and support experience – Neuro experience a preference but not required.
• Willingness to travel with territory, and region. Potential need to travel within Europe to other territories to support cases or follow-ups or congresses if the need arises.

As you’d expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

Customer Service Representative -Spanish, Italian or Dutch Speaking

At Cardinal Health, we aim to be a trusted partner, offering a broad range of innovative solutions that help our customers provide cost-efficient, more effective healthcare. Join our team of 50,000 humble partners striving each day to make healthcare more efficient, providers more effective, and patients as healthy as possible. We are currently looking to recruit a Customer Service Representative. 

Based in our office in Dublin, Ireland you will be responsible for, but not limited to, the following.

Work Schedule: Monday - Friday day shift, including a hybrid work model

Essential Functions and Responsibilities

The Customer Service agent is responsible for maintaining a positive experience for our customers. The role will partner closely with our internal regional Commercial teams, Operations, supply chain, and other Order-to-Cash functions to ensure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. The role is responsible for implementing the processes critical to manage the business accurately and efficiently.

The Customer Service agent will act as the point of contact on a day today basis, owning the operational relationship with the customer and their duties will include:

• Daily processing of orders in an accurate manner

• Responding to customer queries via email and telephone in a timely manner and to the highest standard with an aim to resolve completely first time.

• Resolving order, shipping, returns, credits & invoice queries

• Dealing with customer complaints, escalating to management as appropriate.

• Reviewing daily reports for customer allocations, blocked orders etc. ensuring shipment in line with the committed lead time.

• Investigating and processing returns orders, credits & invoice queries.

• Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.

• Responds to inquiries from internal customers, such as commercial and other supply chain teams, regarding order tracking information as well as on-hold, back order and high priority statuses.

• Establish strong working relationships with commercial team, OTC provider and other client functions required to provide a consistent, quality customer experience.

• Provide ongoing feedback to drive efficiencies by identification of process gaps and bottlenecks at a customer level.

• Ensure discrepancies are resolved in a timely manner and provide visibility to the management team to identify root causes so that these can be addressed.

• Ensure compliance with all relevant guidelines and controls – legal, regulatory and other country or customer specific requirements.

Qualifications and Experience

• Education: Some third level preferred or similar experience.

• Languages: Fluency in English + fluency in an additional European language (Spanish, Italian, French or Dutch) is considered a distinctive advantage.

• 1-2 years’ experience in a Customer Service / Order Management role.

• Strong team member, building an environment of trust and inclusivity.

• Solution orientated and ability to work on own Initiative.

• Operates in a collaborative mindset.

• Communication skills with strong interpersonal skills including active listening.

• Strong attention to detail.

• Ability to multi-task and adapt in a fast and dynamic organization.

• Demonstrated passion for excellence with respect to treating and caring for the customers.

• SAP system knowledge and familiarity with order management processes preferred.

• Salesforce.com knowledge is considered a strong advantage.

The Company

Headquartered in Dublin, Ohio, Cardinal Health (NYSE: CAH) is a health care services company that improves the cost-effectiveness of healthcare. As the business behind healthcare, Cardinal Health helps pharmacies, hospitals and ambulatory care sites focus on patient care while reducing costs, improving efficiency and quality, and increasing profitability. Cardinal Health is an essential link in the healthcare supply chain, providing pharmaceuticals and medical products to more than 100,000 locations each day and is also the industry-leading direct-to-home medical supplies distributor. The company is a leading manufacturer of medical and surgical products, including gloves, surgical apparel and fluid management products. Ranked #14 on the Fortune 500, Cardinal Health employs more than 40,000 people worldwide. More information about the company may be found at www.cardinalhealth.com

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

What Nuclear Pharmacy contributes to Cardinal Health

Pharmacy Operations is responsible for the safe, efficient and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices as well as retail customers.

Nuclear Pharmacy is responsible for providing radiopharmaceuticals and other drugs to medical care providers under highly regulated State and Federal guidelines; may also consult with or advise physicians and nuclear medicine technologists on the safe and efficacious use of radioactive drugs for diagnosis and therapy. Licensed.

Job Summary

Through effective leadership and coordination with a team of direct reports, the primary purpose of the Pharmacist II, Nuclear is to manage, facilitate, and oversee execution of day-to-day operations of the nuclear pharmacy. The Pharmacist II, Nuclear has completed all necessary training and is licensed to be a practicing nuclear pharmacist in their state of occupation. As such, this job has responsibility for optimizing pharmacy operations and procedures to ensure consistent and efficient delivery to control costs, minimize waste, maximize customer satisfaction and deliver positive patient outcomes while maintaining compliance with Federal and state regulatory agencies. In addition, this job has responsibility for managing inventory, processing orders, compounding patient-specific doses of drugs and directing a team of drivers to deliver medications after they have been tested for quality.

Schedule

• 40 hours per week
• Monday - Friday with rotating shifts between 1:00am - 9:30am and 7:00am - 3:30pm
• This will include working weekends, holidays and on call rotations as needed.
• Candidate must be flexible to work different days, schedules, hours, come in early, stay late, or work overtime based on business needs. 

Responsibilities

• Provides pharmaceutical care to patients as a staff pharmacist, including compounding of nuclear medications, testing for quality through chromatography, and directing distribution of medication using a team of drivers.
• Assesses and maintains pharmacy inventory and executes necessary orders, including reviews, to maintain optimal supply and ongoing availability of drugs, identifying and procuring alternative drugs to mitigate risks, when necessary.
• Leads processes for hiring of pharmacy staff, onboarding, and performance management, including leadership of competency evaluations process and documentation.
• Manages and directs internal workflows of nuclear pharmacy, including optimization of staffing and scheduling to maintain best-in-class and streamlined pharmacy operations.
• Assists in execution of plans for lowering costs, increasing efficiency and driving profitable growth to support strategic business objectives in the nuclear pharmacy business.
• Maintains relationships with outside suppliers and vendors to understand availability of drug components and assist in demand planning.
• Participates in administrative tasks to facilitate nuclear pharmacy operations, including interactions with customers.

Qualifications

• Bachelor’s degree in Pharmacy and/or PharmD preferred
• Valid Pharmacist’s license in the state in which the pharmacy operates preferred
• Must complete at least 200 hours of academic training in a nuclear pharmacy through an accredited program.
• Working knowledge of biohazardous waste management procedures preferred
• Ability to hear, write, and speak clearly in order to communicate with customers and health care professionals
• Strong customer service skills
• Manual dexterity required for occasional reach, lifting and holding of small objects
• Demonstrated manual dexterity in order to dispense doses
• Ability to lift containers weighing up to 75 pounds
• Willingness to travel if needed
• Must hold a valid driver's license in the state in which the pharmacy is located
• Comfortable driving in all types of weather conditions (rain, sleet, snow, fog, wind and sun) 
• Deliveries occur during both nighttime and daytime conditions
• Flexibility to work various shifts or overtime as needed
• Intermediate computer skills (ability to use computers and tablets)
• Ability to work weekends/holidays/on-call or be in a rotation
• Prior Authorized User certification is preferred. Nuclear Pharmacy Training can be provided.
• Authorized User: As defined in part by the Nuclear Regulatory Commission, an individual who has completed a minimum of 700 hours of training in a structured educational program consisting of both didactic training and supervised on the job training in radiation physics, instrumentation, radiation protection, chemistry, math and radiation biology. This is usually divided into two sections: 200 hours of formal course work and 500 hours of supervised experience. For current pharmacists, the requirements are the same plus a preceptor statement of training from an Authorized Nuclear Pharmacist.

What is expected of you and others at this level

• Applies basic concepts, principles and technical capabilities to perform routine tasks
• Works on projects of limited scope and complexity
• Follows established procedures to resolve readily identifiable technical problems
• Works under direct supervision and receives detailed instructions
• Develops competence by performing structured work assignments

Anticipated salary range: $113,500- $170,205

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 05/08/2024 *if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

What Finance Operations and Global Finance Shared Services contributes to Cardinal Health

Finance Operations is responsible for core financial operation processes. This can include customer and vendor contract administration; customer and vendor pricing, rebates, billing vendor chargeback research and reconciliation; processing vendor invoices and employee expense reports for payment; fixed asset accounting for book and tax records; cash application; and journal entries.

• Demonstrates knowledge of financial processes, accounting policies, systems, controls, and work streams.

• Demonstrates experience working in a transnational finance environment coupled with strong internal controls.

• Possesses understanding of service level goals and objectives when providing customer support.

• Works collaboratively to respond to non-standard requests.

• Possesses strong organizational skills and prioritizes getting the right things done.

Responsibilities

• Ensure GPO Admin Fees and Rebates are setup in SAP based on the Rebate Instruction Document; perform reconciliation reviews to ensure completeness and accuracy of rebate and admin fee setup

• Create and Schedule Rebates and GPO Admin Fee reporting in business objects for customer transparency

• Partner with Account Management and Compliance teams to ensure customer  are prioritized and addressed accurately and in a timely manner

• Work with Manager on more complicated customer setup activities

• Investigate issues by conducting thorough root cause analysis; establish preventative measures to avoid recurring issues

• Maintain and enhance internal SOX control structure

• Identify and implement process improvement initiatives while enhancing standardization across areas

• Collaboration between across the organization to properly account for transactions, including but not limited to Sales/Account Management, Legal, Finance, Pricing, Accounting, Contracting and Revenue Management

Qualifications

• Bachelors’ degree in related field, Finance or similar (preferred)

• 4+ years of experience in related field, including but not limited to Finance, Audit, or Accounting (preferred)

• Knowledge with SAP, Legal Contracts, and Revenue Recognition standards a plus (preferred)

• Strong Excel and Business Objects skills (preferred)

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects

• Must be able to take on tasks like a utility player and be agile to changing and various processes in different environments

• May contribute to the development of policies and procedures

• Works on complex projects of large scope, including leading offshore teams and working in conjunction with other CAH teams

• Develops technical solutions to a wide range of difficult problems; solutions are innovative and consistent with organization objectives

• Completes work independently and receives general guidance on new projects

• Work reviewed for purpose of meeting objectives

• May act as a mentor to less experienced colleagues

Anticipated salary range: $65,500- $93,500

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 05/07/2024*if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

JOB DESCRIPTION:

About Abbott

A healthy heart is essential to good health. That's why we're committed to advancing treatments for people with cardiovascular disease. As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster. We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

The Opportunity

Our Business Technology Hub in Cherrywood currently has an opportunity for a Lead SRE Engineer in our Cardiac Rhythm Management division.

About the role

We are seeking an experienced DevOps/SRE lead responsible for managing Azure services hosted in EU region. Working under general supervision, performs a variety of development and production operation duties including, but not limited to, planning, and coordinating software deployments, implementation of services involving Azure Cloud and maintenance. You will be working on various Cloud services involving PAAS and IAAS services, responsible for production support, monitoring and continuous automation.

About the team:

The DevOps/SRE Engineering team provides a fast-paced, dynamic work environment where engineers work closely to provide software services to patients and physicians. You will collaborate with other engineers in Architecture, Development, Product, IT, Systems engineering teams to continue finding new areas that can be improved by bringing a DevOps/SRE mindset to product offerings. We’re passionate about building products that improve the quality of life for patients. We like to learn along the way and depend on everyone’s input to help us grow as a team.

Responsibilities

• Serve as a Tech lead for Cloud applications/services hosted in EU region
• Create and support CI/CD pipelines
• Experience supporting development and production environments, code promotions, on-call support, Health monitoring and sustaining.
• Leverage Site Reliability Engineering (SRE) principles to build highly reliable cloud services, manage and operate at scale, solve technical problems, and automate operational tasks
• Drive service performance health, troubleshooting, operational metrics & capacity management.
• Optimize cloud data workloads for security, cost, performance, latency, reliability, and availability.
• Drive incident management and post-mortem analysis
• Support audits and compliance, adhering to applicable Corporate and Divisional Policies and procedures.
• Implement effective standards, methodologies, and processes, driving change proactively as appropriate for continuous improvement.
• The ability to interact and communicate collaboratively at the highest technical levels with customers, vendors, partners and all members of staff is required.
• Continual knowledge transfer, training and mentoring of junior staff is also expected.
• Effectively communicates and partners with cross-functional teams, customers, and stakeholders.

Minimum Requirements:

• Bachelor’s degree in computer engineering, Computer Science, or relevant disciplines
• 5 + years of overall DevOps/SRE experience
• 3+ years Azure experience as a technical lead
• Azure certifications are a plus

Must have Skills:

• Experience with Microsoft Azure Cloud platform such as implementation of services involving Microservices, Azure Kubernetes Cluster, Function apps, IOT HUB, APIM, Key Vault, load balancers etc.
• Experience with any of the Observability/Monitoring tools like New Relic, Applications manager, Solar winds, Pager duty
• Familiarity with logging tools, such as Graylog, Splunk
• Good understanding of operating system and networking concepts
• Systematic problem-solving approach, coupled with effective communication skills and a sense of ownership and drive
• Experience with Azure Data Protection & Backup/Recovery, Site recovery solutions

Preferred (Nice to have) Skills:

• Knowledge and experience in patching, security remediations, security hardening
• Proficiency with SQL queries and database technologies involving Postgres
• Knowledge in configuration management tools such as Chef
• Knowledge of Project Management practices / certifications is a plus
• Experience Jira (Scrum of Scrum - Sprint Tasks management), Confluence (Documentation) is a plus

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

What Application Development & Maintenance contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

The Director is responsible for Procure to Pay (PTP), Supply Chain Execution (SCE) and Release Management (RM) functions of Pharmaceutical segment SAP landscapes. As part of the SAP CoE, this role will be responsible for the delivery and maintenance of the pharmaceutical segment SAP Applications, including expansion to new business units (with primary focus on P2P and SCE). This position will also have accountability over the Service Delivery from Manage Service partners.

Responsibilities

• Responsible for sustain and run operations.

• Drive operational stability, security, compliance, and resiliency.

• Improve operational effectiveness, automation, and application health.

• Meet business stakeholder needs, improve satisfaction and IT efficiency.

• Manage build scope for projects (tech refresh and business initiatives)

• Actively engage in overall strategy, solution design and stakeholder alignment.

• Actively engage and work with cross-functions and cross-application IT partners and contribute to the success of overall IT goals.

• Drive innovation in procure to pay and supply chain execution functions.

• Develop and maintain multi-year roadmaps.

• Vendor management.

• Deliver on financial commitments.

• Attract, develop, and retain talent.

• Mentor and coach within and outside of the team.

• Be a champion of SAP CoE and contribute to shaping the future.

Qualifications

• 12+ years of experience in IT managing both projects and operations preferred.

• BA, BS or equivalent experience in related field preferred. Advance Degree preferred.

• Proven successful, large scale end-to-end SAP Project implementation experience.

• Proven comprehensive knowledge and experience in SAP ECC and SAP S/4 HANA

• Proficiency in providing designs and execution of projects using SAP technologies in Procure to Pay (PTP) and Supply Chain Execution (SCE) functions.

• Prior hands-on experience in configuring / development of SAP ECC or SAP S/4 HANA preferably in PTP and SCE functions.

• Extensive experience and understanding of cross-functional touch points and impacts of PTP and SCE functions.

• Experience in building integrations between SAP and Non-SAP applications primarily external warehouse, planning and procurement applications.

• Experience in driving strategies, roadmaps, innovations, and automation efforts.

• Extensive experience of working with business stakeholders at all levels.

• Ability to collaborate and be able to influence large teams and senior leadership across GTBS and business.

• Experience in working with software vendors both technology and resource and establishing good relationships.

• Very energetic, enthusiastic, and self-driven

What is expected of you and others at this level.

• Provides leadership to managers and experienced professional staff; may also manage front line supervisors

• Manages an organizational budget

• Develops and implements policies and procedures to achieve organizational goals

• Assists in the development of functional strategy

• Decisions have an extended impact on work processes, outcomes, and customers

• Interacts with internal and/or external leaders, including senior management

• Persuades others into agreement in sensitive situations while maintaining positive relationships

Anticipated salary range: $130,700 - $211,050

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close:  04/05/2024 *if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Department/Unit:

Work Shift:

Minimum Requirements

- A high school diploma or equivalent

- New York State Security Guard License

- A valid New York State driver’s license

- Strong communication and customer service skills

- Ability to interact with diverse clientele, work under

  pressure, and make quick decisions in emergency situations

- Empathy and good judgment

Experience:

Experience in a hospital environment is desirable

Skills, Knowledge & Abilities:

-Exercise initiative, take responsibility and handle difficult situations

-Ability to carry a great deal of responsibility in handling difficult situations alone

-Must possess good judgement, emotional control, objectivity and sound decision-making skills

-Effective computer knowledge and skills, as well as report writing skills.

-Must be able to perform the essential duties of the position without or with reasonable accommodation.

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Your safety is our top priority. We regularly consult with medical professionals on best practices in COVID-19 prevention to protect our employees. We train our employees on these best practices and regularly clean our sites in accordance with CDC guidelines. Please note: All individuals entering our facilities are required to complete a self-health check, wear a mask and follow all posted guidelines.

Cardinal Health Innovative Delivery Solutions

With over 45 years of experience in helping hundreds of hospital and outpatient pharmacies, we provide access to best practice strategies and tactics to control costs, improve workflow and enhance safety.  Cardinal Health Innovative Delivery Solutions is one of the largest employers of acute-care pharmacists in the United States.  Cardinal Health is the employer of choice for pharmacists because we offer a variety of career opportunities in pharmacy leadership, clinical specialties, remote order entry, business management, medication therapy management and more. 

Tentative Schedule: Monday - Friday 900am- 500pm

Pharmacy Technician Remote Order Entry

Through our remote service, we serve acute-care hospitals and community based retail pharmacies, providing you an opportunity to practice hospital pharmacy outside of a hospital setting. This unique approach to pharmacy operations results in flexible work schedules, a team environment and time for you to focus on what you do best – patient care.

Cardinal Health Remote Pharmacy Services is currently searching for a highly energetic and clinically oriented pharmacy technician to join our remote pharmacy team.  The pharmacy technician is responsible for answering the telephone, handling calls from hospital staff and retail patients,  and assisting pharmacists with order entry operations. 

This position requires you to work within our licensed pharmacy and not from your home.

Responsibilities:

• Assist Pharmacists and other Technicians with daily tasks

• Handle doctor calls and faxes

• Provide excellent customer service to customers

• Works on projects as requested by Pharmacy Director

• Performs order entry as needed

• Maintain friendly and helpful attitude at all times when dealing with medical professionals and customers

• Knowledge and understanding of a retail pharmacy

Qualifications:

• High School degree or equivalent

• Previous work experience in a hospital setting and/or retail pharmacy is preferred

• Proven customer service skills

• Must be registered or licensed as required by the State Board of Pharmacy

• National certification is preferred

• 3+ years Pharmacy Technician experience, preferred

What is expected of you and others at this level

• Applies acquired knowledge and skills to complete standard tasks

• Readily learns and applies new information and methods to work in assigned area

• Maintains appropriate licenses, training and certifications

• Works on routine assignments that require some problem resolution

• Works within clearly defined standard operating procedures and/or scientific methods

• Adheres to all quality guidelines

• Works under moderate degree of supervision

• Work typically involves regular review of output by work lead or supervisor

• Refers complex unusual problems to supervisor

Anticipated hourly range: $15.40 per hour - $22.10 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 03/30/2024 *if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Customer Service Representative – English/French Speaking

At Cardinal Health, we aim to be a trusted partner, offering a broad range of innovative solutions that help our customers provide cost-efficient, more effective healthcare. Join our team of 50,000 humble partners striving each day to make healthcare more efficient, providers more effective, and patients as healthy as possible.

We are currently looking to recruit a Customer Service Representative. Based in our office in Dublin, Ireland you will be responsible for, but not limited to, the following.

Work Schedule: Monday - Friday day shift, including a hybrid work model

Responsibilities

The Customer Service agent is responsible for maintaining a positive experience for our customers. The role will partner closely with our internal regional Commercial teams, Operations, supply chain, and other Order-to-Cash functions to ensure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. The role is responsible for implementing the processes critical to manage the business accurately and efficiently.

The Customer Service agent will act as the point of contact on a day today basis, owning the operational relationship with the customer and their duties will include:

• Daily processing of orders in an accurate manner.

• Responding to customer queries via email and telephone in a timely manner and to the highest standard with an aim to resolve completely first time.

• Resolving order, shipping, returns, credits & invoice queries.

• Dealing with customer complaints, escalating to management as appropriate.

• Reviewing daily reports for customer allocations, blocked orders etc. ensuring shipment in line with the committed lead time.

• Investigating and processing returns orders, credits & invoice queries.

• Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.

• Responds to inquiries from internal customers, such as commercial and other supply chain teams, regarding order tracking information as well as on-hold, back order and high priority statuses.

• Establish strong working relationships with commercial team, OTC provider and other client functions required to provide a consistent, quality customer experience.

• Provide ongoing feedback to drive efficiencies by identification of process gaps and bottlenecks at a customer level.

• Ensure discrepancies are resolved in a timely manner and provide visibility to the management team to identify root causes so that these can be addressed.

• Ensure compliance with all relevant guidelines and controls – legal, regulatory and other country or customer specific requirements.

Qualifications and Experience

• Education: Some third level preferred or similar experience preferred.

• Languages: Fluency in English and French required.

• 1-2 years’ experience in a Customer Service / Order Management role.

• Strong team member, building an environment of trust and inclusivity.

• Solution orientated and ability to work on own Initiative.

• Operates in a collaborative mindset.

• Communication skills with strong interpersonal skills including active listening.

• Strong attention to detail.

• Ability to multi-task and adapt in a fast and dynamic organization.

• Demonstrated passion for excellence with respect to treating and caring for the customers.

• SAP system knowledge and familiarity with order management processes preferred.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Department/Unit:

Work Shift:

Position Summary:
•    Register patients, update insurance information, schedule visits, and other duties as assigned to coordinate patient appointment scheduling.
•    Responsible for discussing financial obligation and explaining regulatory forms, as well as answering any questions.
•    Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow.
•    Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role.
•    Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center.
•    Interact with a diverse patient population.
•    Utilize the electronic medical record to maintain patient records via registration process and scan functionality.
•    Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies.
•    Be knowledgeable of and adhere to payer requirements for referrals and authorization within the scope of the specialty they are assigned.
•    Schedule follow up appointments, referrals and prior authorization for patient schedule visits as needed.
•    Communicate professionally and timely with all parties, including providers, patients, clinical care team, and insurance company
•    Answer incoming phone calls and direct appropriately to team members
•    Conveys professional image by adhering to the established dress code.

Qualifications
•    High School Diploma/G.E.D. - required
•    2-3 years office experience or one year of related experience in a medical practice - preferred
•    Experience using an electronic health record and Microsoft Office a plus.
•    Excellent customer service skills.
•    Ability to multi-task in a high patient volume unit.
•    Ability to learn and utilize resources.
•    Strong time management skills.
•    Ability to review information and draw appropriate conclusions.
•    Good judgement and ability to problem solve; escalate issues as needed.
•    Strong teamwork skills and work ethic.

Salary Range: $18.00/hr - $23.79/hr

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:

Work Shift:

Essential Duties and Responsibilities

• Use a computerized encoding system to facilitate accurate coding. Sequence diagnoses and procedures by following the ICD-10-CM/PCS, CPT4, Uniform Hospital Discharge Data Set (UHDDS), Medicare, Medicaid and other fiscal intermediary guidelines.
• Support the reporting of healthcare data elements (e.g. diagnoses and procedure codes, hospital acquired conditions, patient safety indicators) required for external reporting purposes (e.g. reimbursement, value based purchasing initiatives and other administrative uses, population health, quality and patient safety measurement, and research) completely and accurately, in accordance with regulatory and documentation standards and requirements, as well as all applicable official coding conventions, rules, and guidelines.
• Query the provider (physician or other qualified healthcare practitioner), whether verbal or written, for clarification and/or additional documentation when there is conflicting, incomplete, or ambiguous information in the health record regarding a significant reportable condition or procedure or other reportable data element dependent on health record documentation (e.g. present on admission indicators). Advance coding knowledge and practice through continuing education, including but not limited to meeting continuing education requirements.
• Demonstrate behavior that reflects integrity, shows a commitment to ethical and legal coding practices, and fosters trust in professional activities.
• Advances coding knowledge and practice through continuing education, including but not limited to meeting continuing education requirements.
• Utilizes official coding rules and guidelines apply the most accurate coding to represent that patient services on the hospital claim.
• Comply with comprehensive internal coding policies and procedures that are consistent with requirements.
• Attends coding meetings and roundtable sessions.
• Participates in daily huddles and LEAN problem-solving activities.
• Focused with no distractions while working and participating in meetings.
• Ensures camera on while attending Teams calls.
• Assists with organizing the shared drive for the medical coding department.
• Other duties as assigned by manager.

Qualifications

• High School Diploma/G.E.D. - required
• Prior experience in hospital medical coding - preferred
• Prior experience with 3M 360 and EPIC system - preferred
• Applicants must receive a score of 80% or above on assessment. Will consider new coders with a higher assessment score. (High proficiency)
• Excellent computer skills, navigating multiple systems at once, troubleshooting. (High proficiency)
• Must be able to work independently as position is fully remote. Maintain a remote coding work area that protects confidential health information. (High proficiency)
• Excellent written and verbal communication skills. (High proficiency)
• Knowledge of ICD-10-CM, and ICD-10-PCS or CPT-4 Coding classification system, depending on the position being hired for. (High proficiency)
• Detail-oriented and efficient while maintaining productivity.
• Coding certification / credential through AHIMA or AAPC and be in good standing. - required
• Equivalent combination of relevant education and experience may be substituted as appropriate.

Salary Range: $23.96/hr - $38.34/hr

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.