Digital and Health Promotion Assistant
Full-time
Junior Executive
Solihull, Coventry or Warwickshire,...
6 months ago
Knowledge and Experience Providing support updating and maintaining all websites as required by service leads. Monitoring the ser.....
Knowledge and Experience Providing support updating and maintaining all websites as required by service leads. Monitoring the services social media accounts and pre-planning content for these channels. Responding to general queries and escalating to senior leads where necessary. Researching and developing innovative new methods of communication. Supporting the creation of all online content including creation of video materials. Assisting in the production of internal and external newsletters. Responsible for organising and running health promotional activities. Developing and presenting reports on the effectiveness of face to face and digital promotion. Ensuring all communication and engagement is inclusive. Liaising with the communication teams to ensure content is appropriate for all audiences and adheres to the Trusts Social Media Guidelines Policy. To be a point of contact and have knowledge of variety of services. To provide a comprehensive and efficient service promoting all services without direct supervision, referring complex queries to the appropriate person. Communicate with partners, stakeholders and groups ensuring updates are received/disseminated in a timely manner. Arrange meetings and liaise with relevant attendees to ensure actions are completed in a timely manner. Remain adaptable and changeable to the service and organisational needs. Knowledge and use of digital platforms and means of communication e.g. Skype, Microsoft Teams, Zoom. Measurable Result Areas Develop and maintain websites and social media content. Develop and maintain documents, folders and databases. Support the day-to-day promotional activities of department. Prioritise workload to ensure the provision of a high-quality service, whilst maintaining standards. Produce relevant information and reports on effectiveness of promotional activities. Preparation of support material as required by organisers for events, celebrations and promotions including online content. Communications and Working Relationships Providing higher level of administrative support to members of the senior team including organising meetings, diary management, taking and transcribing minutes, preparation of letters, memos, reports etc. from copy material or verbal requests. Deal with telephone enquiries in a polite and professional manner ensuring a prompt response to all queries. Communicating with internal and external professionals of all levels and disciplines. This communication may be challenging and emotional from Trust staff. To be involved in the continuing development and use of computer and digital online systems used in the department.
Official account of Jobstore.