Senior Therapist

Champneys Eastwell Manor

Contract: Part Time
Salary: £27,735.44 OTE

Our passion is health and wellbeing and we know our therapists are at the heart of that vision, with that in mind we proudly have exceptional training journeys for all our therapists, we have in house trainers that are there to ensure you reach your full potential and progress with us.

As a Senior Spa Therapist, naturally you will be passionate and friendly, whilst providing first class service delivering the highest standard of therapeutic, holistic and wellbeing treatments. You will be confident with facials, massages and nail treatments.
Like us, you will have a passion for wellbeing, and everything you do will be driven by a desire to exceed your guests’ expectations.
We offer state of the art facilities within all of our resorts and hotels, boasting modern and stylish Spa’s.

Some duties and responsibilities include;

• To carry out all spa treatments to the required standards ensuring the specific treatment time is adhered to.

• To follow Champneys protocols and training programmes ensuring you are offering the best service to our guests.

• To have a thorough knowledge of the Club & Spa and Hotel and its facilities and rules, advising customers accordingly.

• To be responsible for your working areas and ensure that equipment is fully operational and clean and report any defects to maintenance via the Manager on duty at any time of the day.

• To adhere to Health and Safety regulations by using safe work practices.

• To attend any appropriate training courses required for your therapist grade to be able to offer all treatment a senior therapist should be offering.

• To liaise in a positive and constructive manner with the manager and receptionists on the days scheduled treatments, any changes, additions etc in order to meet the ever-changing needs of our guests. Flexibility and cooperation are required. This may also include shift changes.

• To keep up to date with developments relating to the product ranges and any new treatments.

• To give professional advice to guests via talks and demonstrations, spa tours and promotional events in order to promote available treatments.

• To provide Ultimate client care to all of our guests, give them an unforgettable and lasting treatment experience.

• To maximise revenue opportunities in accordance to your targets and seek assistance if you need additional support or training.

• Recommend suitable homecare for our guests to be able to continue their results at home.

• Provide mentorship to more junior therapists, sharing knowledge and experience.

• To provide premier guests with skin consultation appointments along with a full home care prescription.

• Weekend working is on a rota basis.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our Hotels or Resorts
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking
• Professional Uniform

Please refer to the attached job description for full details and main responsibilities of the role. The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

CLINICAL DUTIES 1.1. Accept referrals via agreed protocols within the Military Veterans service. 1.2. Make decisions on suitability of new referrals, adhering to the departments referral protocols, and refer unsuitable clients on to the relevant service or back to the referral agent as necessary. 1.3. Formulate, implement and evaluate therapy programmes for clients. 1.4. Use highly developed communication skills in working with veterans to understand their personal and often very sensitive difficulties 1.5. To exercise autonomous professional responsibility for the assessment and treatment of clients in line with the service. 1.6. Educate and involve family members and others in treatment as necessary, conveying CBT and other psychological formulations with sensitivity in easily understood language. 1.7. Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate. 1.8. Complete all requirements relating to data collection and reporting within the service. 1.9. Keep coherent records of all clinical activity in line with service protocols 1.10. Work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach. 1.11. Assess and integrate issues surrounding work and employment into the overall therapy process. 1.12. Liaise with other health, social care, 3rd sector, employment and other staff from a range of agencies involved in providing services to clients. 1.13. Contribute to a rota providing clinical duty cover in the office if requested.

We are looking for a Senior Administrator to join our Urgent Care service based in Ashford.

Band 3 administrators are responsible for ensuring that a specific project, system or process is experienced by patients and the public as caring, patient focussed efficient and effective through the provision of first class, administration support.

This is achieved by ensuring that our administration systems work to fully support the patient journey, by providing medical secretarial support or leading the provision of administration for a project, process or system and where appropriate providing day to day supervision of band 2 admin support.

The role is required to provide admin support to managers and clinicians and by making sure that required data on the service is accurate and provided on time. Our administrators are expected to be kind and responsive, professional and informative and to contribute to the quality of our services by demonstrating the behaviours detailed in the Trust ‘CARE Values into action Framework’

Senior Administrator Duties include:

- Admin mailbox management
- Ordering and unpacking deliveries for - Supply Chain/ Business World/ PPE
- Emergency suitcase checking, including phone (only applicable in Thanet)
- Fridge and cupboard temperature checks
- Supporting with booking meetings, creating agendas and minutes
- Update staff contact details/ list
- Room Bookings
- Equipment management (EME) and keeping the EME spreadsheet up to date
- Parking permits for sites (only for some localities)
- Safety alerts and responses
- Processing online ARMS referrals
- Organising new starter IT requests and equipment (including uniform)
- Supervision of B2 Admin (informal 1:1’s, general training and shadowing)
- Supporting with tasks in Lead
- Administrator’s absence; locality caseload reviews, KCC escalation calls & legal requests.







Additional Working Pattern: Will be required to work 1 in 4 weekends

Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both

See where you can go with KCHFT career pathways

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community differencehere.

Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.


This advert closes on Sunday 21 Jul 2024

Kent Community Health Foundation Trust are looking to recruit an enthusiastic and capable Executive Assistant to provide support to the Executive Director for Health Inequalities and Prevention.

You will provide high level business support at all times and be the first point of contact for directorate events co-ordination, diary management,
work scheduling and other administrative duties.

You will be required to undertake reporting and analysis of information and be required to communicate complex, sensitive information with a range of staff internally and externally. You will provide high quality professional and confidential project, service and administrative support.

Work on your own initiative with a sound understanding of the business of the organisation and directorate to manage workload and ensure information is communicated appropriately and enquiries are directed accordingly. It is the nature of this job that the range of demands will be varied and you will be expected to meet these in discussion with your line manager.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our valuesCompassionateAspirationalResponsiveExcellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both

See where you can go with KCHFT career pathways

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community differencehere.

Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.


This advert closes on Sunday 5 May 2024

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. If you need an application form in an alternative format please let our recruitment team know so they can help you with this. All information you supply on your application should, to the best of your knowledge, be true and accurate. Interviews are due to take place on the 22nd April. Find out more about the community difference here. Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Company :

Highmark Health

Job Description : 

JOB SUMMARY

This job will guide the strategy and coach a team in establishing an industry-leading design system for Highmark Health. Building scalable solutions and tools to enable design teams to create experiences that will transform healthcare and help our members live their best lives. This job will focus on developing components, documenting the design system, and supporting its growth and evolution.

ESSENTIAL RESPONSIBILITIES

• Lead cross-disciplinary teams (development, content, research, stakeholders) to solve complex experience needs by implementing an expressive, scalable, and intuitive design system across our platforms.
• Clearly define and document the decisions and design principles utilized while creating the components, including UI states, accessibility guidelines, and interactions.
• Guide and actively contribute to the creation of a scalable and elegant design system to ensure quality, speed, and innovation across the products and experiences we enable. 
• Mentor designers to understand the problems the system will solve, chunk their work into a manageable and clear plan, and properly leverage user research.
• Act as an ambassador for design championing and driving cultural change, unafraid to challenge the status quo and reimagine how we do business to deliver superior customer experiences.
• Foster collaboration by involving others as early as possible to understand their needs and determine how to improve the design process.
• Steward the system's evolution by creating efficient workflows to vet contributions and provide guidance and support to adopting design teams. 
• Other duties as assigned or requested.

EDUCATION

Required

• Bachelor's Degree in UX Design, Human-Computer Interaction, or a design related field

Substitutions

• 6 years of related and progressive experience in lieu of Bachelor's degree

Preferred

• None

EXPERIENCE

Required

• 5 years in the Design industry with a proven track record leading designers to deliver successful products. 

To Include

• 1 year of creating and maintaining design systems

Preferred

• 1 year in highly regulated industries such as medical-device/healthcare or financial institutions 
• 1 year collaborating with Front-end engineers to support meeting the needs of a robust library and design system 
• 1 year creating accessible designs with experience working within regulations and guidelines (i.e., WCAG) to advocate for inclusive design for all users
• 1 year utilizing strong facilitation, collaboration, and consensus-building skills, with extensive experience in presenting to large cross-functional teams and Senior/Executive leaders 

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• UX Certification Coursework

SKILLS

• Bring passion and curiosity about design systems, emerging technology, and design trends to help other designers understand potential pitfalls and opportunities of design systems
• Comprehensive understanding of best practices for design systems, user experience standards, and guidelines for building within digital platforms, including web, iOS, and Android
• Demonstrates strong competency of user-centered design process and execution of end-to-end product experiences and scalable design systems for medium – large organizations
• Advanced knowledge of current industry design and prototyping tools (e.g., Figma, Sketch, Principle), with a strong skillset in creating components and shared library functionalities 
• Highly organized, self-starter with the ability to work on multiple projects at once with little oversight and deliver high quality, pixel-perfect work on time in an Agile environment 
• Knack for design thinking exercises and human-centered (HCD) facilitation methods to solve complex challenges 

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$67,500.00

Pay Range Maximum:

$124,800.00

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

What Customer Service Operations contributes to Cardinal Health
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.

Job Summary
The Senior Representative, Customer Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances customer service via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales support to field sales representatives. The job is also responsible for tracking demand and backorders, complaint and incident reporting and supporting post-sales issue resolutions.
 

Responsibilities

• Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded.
• Manages customer account activity including, but are not limited to; customer order fulfillment, customer backorders/substitutes, product change requests, new/lost business submissions and coordinating any customer questions / issues that may arise.
• Provides outsourced services to customers relating to invoicing, reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
• Collects and reviews customer feedback, complaints, recalls and product returns, working closely with Quality and Regulatory teams.
• Identifies customer trends and challenges/opportunities to develop potential alternatives to support business, operational efficiency and develop new customer opportunities.
• Supports process improvement initiatives, including but not limited to opportunities for optimizing inventory levels, suppliers and operational performance, cost control and profitability and ultimately customer service.
• Builds strong relationships with key business stakeholders (Supply Chain, Finance, Operations, Marketing and Commercial) to work in collaborative approach for improved customer service.
• Communicates with customers regarding their needs, questions, and concerns and helps trouble shoot equipment issues as necessary.
• Manages cases regarding reporting, backorders, customer complaints, and pricing and processes product complaint and incident reports.
• Supports general sales by analyzing account histories, and coordinating internal resources to resolve customer needs.
• Investigates and reports on anomalies and discrepancies in point of sales systems, website ordering, and general customer complaint issues.
• Redirects customers to applicable in-house resources as necessary.
• Supports general post-sales issues resolutions as necessary.
• Problem resolution for customer orders
• Managing 3-4 accounts daily
• Enter and process orders within an internal database for order management
• Running reports in Microsoft Excel and analyzing for accuracy
• Follow the customer order through its full life cycle
• Responsible for handling 20-40 inbound and outbound calls, with ability to determine needs and provide one call resolution
• Investigate and resolve customer inquiries and concerns in a timely manner
• Enter detailed information into company proprietary software while conversing via telephone
• Place outbound phone calls for customers, confirmations or to obtain missing information
• Working with other internal team members regarding next steps and following escalation protocol

Qualifications

• 1-3 years of experience preferred.
• High School Diploma, GED or technical certification in related field or equivalent experience preferred.

What is expected of you and others at this level

• Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
• In-depth knowledge in technical or specialty area
• Applies advanced skills to resolve complex problems independently
• May modify process to resolve situations
• Works independently within established procedures; may receive general guidance on new assignments
• May provide general guidance or technical assistance to less experienced team members

Anticipated hourly range: $17.60 per hour - $25.20 per hour.

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 05/25/2024 *if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Your Future Evolves Here

As a Senior Adaptive Analyst, Financial Information Systems at Evolent, you will be the main technical specialist for Business Operations Finance and accounting teams. You will help with Adaptive Planning and Workday, working with the business to understand their requirements and turn them into a technical plan that can be executed.

Collaboration Opportunities:

Your role is to be a technical contact person who connects with stakeholders, identifies the most important backlog items, and fosters cooperation across a cross-functional team. You will also work with FP&A, Finance Partners, Accounting and other Financial Information Systems Analysts to create and implement high-quality solutions mainly in Adaptive using an Agile framework.

What You Will Be Doing:

• Maintain and administer the Adaptive Planning application, including functional setup, data models, integrations, etc. within financial and workforce planning.

• Build and manage data integrations from Adaptive to Workday and other upstream/downstream systems.

• Build, configure and implement solutions on Adaptive Roadmap through rigorous design, development, testing, and deployment with required documentation.

• Understand system pain points, determine root causes, demonstrate, and develop solutions to address short and long-term issues.

• Configure and administer security in compliance with SOX policies and procedures.

• Leverage strong communication skills to conduct feature demos and training for business stakeholders and the internal team.

Qualifications Required and Preferred:

• Bachelor’s degree in business, IT, Finance, Accounting, or a related quantitative field. (Required)

• 2+ years of experience in full Adaptive Planning implementations. (Required)

• Current holder of the Adaptive Planning Platform certification. (Preferred)

• Experience with Workday Core Financial Management, SQL, and other financial analytical tools a plus. (Preferred)

• Understanding of HR and Finance processes and how they feed into budgets and forecasts. (Required)

• Understanding of forecasting data models. (Preferred)

• Strong interpersonal, collaboration, and problem-solving skills. (Required)

Technical Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. 

Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact recruiting@evolent.com for further assistance.

The expected base salary/wage range for this position is $105,000 - $115,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.

What Application Development & Maintenance contributes to Cardinal Health

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

This role will act as a subject matter expert & lead  in the OTC Pricing & Rebates areas in an SAP environment consisting of ECC and S4 systems.

This role requires close working relationships with senior business and IT leadership, implementation partners, Enterprise Architecture and the PMO office and will focus on the end-to-end SAP solution delivery.

Qualifications

• Bachelor’s Degree in related field or equivalent work experience preferred.
• 10+ years hands-on, expert level experience in large scale ERP programs, leading solution implementation in SAP OTC , Pricing , Vistex preferred.
• Experience in handling complex large scale implementations while leading solution design , implementation , deployment and hyper-care preferred.
• Clear understanding and extensive hands-on experience in SAP OTC processes with a specialization in Pricing.
• Configuration experience with Condition tables, Condition types, Access sequences, Pricing procedures, Condition records and Pricing routines.
• Knowledge of OTC-FI and Vistex-FI integration is a plus.
• Understanding and Experience in Vistex Chargebacks, Billbacks, Agreements and Memberships, Data Objects is desirable
• Configuration experience with Vistex Composite and Transactional IP architecture with complex Calculation Runs & Buckets is desirable
• Experience in systems integration of SAP to non-SAP systems (EDI, Middleware tools, APIGEE SDFC etc.) preferred.
• Experience with working on various integrations to SAP such as IDocs, EDI (850, 855, 810 ,832, 844, 845, 849, 867) preferred.
• Knowledge in ABAP debugging is a plus.
• Experience working within a S4/HANA environment is a differentiator.
• Experience with in S/4 Condition Contracts, Settlement management a plus.
• Understanding of how SAP interacts with SLT , HANA Models , Attunity and Big Query a plus.
• Experience interacting with Senior business leaders and leading blueprinting sessions is preferred.

Responsibilities

• Applies advanced knowledge and understanding of SAP ECC & SAP S4 to build , advise and support business functions.
• Lead complex design decisions, perform fit/gap analysis , adhere to SAP best practices and collaborate with cross functional teams.
• Act as a SME for the Pricing function with the larger SAP Center of Excellence team.
• Provide advice and direction to teams solving technical challenges.
• Participate and lead effort estimation for new functionality asks and liaison with various business partners to help drive business cases.
• Interact with VP level business leaders to help navigate complex system processes.
• Closely follows strategic direction set by the segment and executes on priority goals.

Anticipated salary range: $ 119,800 - $171,100.00

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 05/06/2024 *if interested in opportunity, please submit application as soon as possible.

• #LI

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

What Finance Operations contributes to Cardinal Health

Finance Operations is responsible for core financial operation processes. This can include customer and vendor contract administration; customer and vendor pricing, rebates, billing vendor chargeback research and reconciliation; processing vendor invoices and employee expense reports for payment; fixed asset accounting for book and tax records; cash application; and journal entries.

Job Summary

This position is in the 3PL TM Accounts Receivable department. As a Senior Coordinator, Accounts Receivable (AR Specialist) you are responsible for managing collections for the Pharmaceutical Manufacturers (Clients) we service. The position requires critical thinking skills and the ability to present
what you are reconciling, to the Clients, over the phone or client facing.

Responsibilities

• Demonstrates knowledge of financial processes, accounting policies, systems, controls, and work streams.
• Demonstrates experience working in a transactional finance environment coupled with strong internal controls.
• Possesses understanding of service level goals and objectives when providing customer support.
• Works collaboratively to respond to non-standard requests.
• Possesses strong organizational skills and prioritizes getting the right things done.

Qualifications

• High school diploma or GED certificate preferred.
• Excellent Microsoft Excel skills preferred.
• Previous accounts receivable experience preferred.
• Ability to work independently in a fast-paced environment.
• Excellent organizational skills and attention to detail highly preferred
• 3+ year's experience in related field preferred

What is expected of you and others at this level

• Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
• In-depth knowledge in technical or specialty area
• Applies advanced skills to resolve complex problems independently
• May modify processes to resolve situations
• Works independently within established procedures; may receive general guidance on new assignments
• May provide general guidance or technical assistance to less experienced team members

Anticipated hourly range: $17.60 per hour - $25.20 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 05/28/2024 *if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

What Customer Service Operations contributes to Cardinal Health
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.

Job Summary
The Senior Representative, Customer Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances customer service via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales support to field sales representatives. The job is also responsible for tracking demand and backorders, complaint and incident reporting and supporting post-sales issue resolutions.
 

Responsibilities

• Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded.
• Manages customer account activity including, but are not limited to; customer order fulfillment, customer backorders/substitutes, product change requests, new/lost business submissions and coordinating any customer questions / issues that may arise.
• Provides outsourced services to customers relating to invoicing, reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
• Collects and reviews customer feedback, complaints, recalls and product returns, working closely with Quality and Regulatory teams.
• Identifies customer trends and challenges/opportunities to develop potential alternatives to support business, operational efficiency and develop new customer opportunities.
• Supports process improvement initiatives, including but not limited to opportunities for optimizing inventory levels, suppliers and operational performance, cost control and profitability and ultimately customer service.
• Builds strong relationships with key business stakeholders (Supply Chain, Finance, Operations, Marketing and Commercial) to work in collaborative approach for improved customer service.
• Communicates with customers regarding their needs, questions, and concerns and helps trouble shoot equipment issues as necessary.
• Manages cases regarding reporting, backorders, customer complaints, and pricing and processes product complaint and incident reports.
• Supports general sales by analyzing account histories, and coordinating internal resources to resolve customer needs.
• Investigates and reports on anomalies and discrepancies in point of sales systems, website ordering, and general customer complaint issues.
• Redirects customers to applicable in-house resources as necessary.
• Supports general post-sales issues resolutions as necessary.
• Problem resolution for customer orders
• Managing 3-4 accounts daily
• Enter and process orders within an internal database for order management
• Running reports in Microsoft Excel and analyzing for accuracy
• Follow the customer order through its full life cycle
• Responsible for handling 20-40 inbound and outbound calls, with ability to determine needs and provide one call resolution
• Investigate and resolve customer inquiries and concerns in a timely manner
• Enter detailed information into company proprietary software while conversing via telephone
• Place outbound phone calls for customers, confirmations or to obtain missing information
• Working with other internal team members regarding next steps and following escalation protocol

Qualifications

• 1-3 years of experience preferred.
• High School Diploma, GED or technical certification in related field or equivalent experience preferred.

What is expected of you and others at this level

• Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
• In-depth knowledge in technical or specialty area
• Applies advanced skills to resolve complex problems independently
• May modify process to resolve situations
• Works independently within established procedures; may receive general guidance on new assignments
• May provide general guidance or technical assistance to less experienced team members

Anticipated hourly range: $17.60 per hour - $25.20 per hour.

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 05/15/2024 *if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:
The Senior Financial Analyst-Decision Support is responsible for supporting Hospice, Palliative Care and Home Care operations and clinical leadership and executives in financial and operational analysis. The key components are updating month-end dashboards, productivity reporting, and creating the annual budget.

Qualifications:

• Bachelor’s degree in Accounting, Finance or related field or an equivalent combination of work experience and education
• Minimum of five (5) years in Finance, Accounting and/or Budget/Decision Support, preferably in a multi-entity setting  
• Minimum of two (2) years of Healthcare finance experience preferred
• Proficient in the advance use of Microsoft Office products (Excel, Word, PowerPoint) and complex financial systems and platforms such as financial general ledger and budget tools
• Strong customer service skills, written and verbal communication skills, and interpersonal skills
• Ability to work independently and with a team
• Strong critical thinking and organizational skills
• Competency in finance and ad hoc analysis
• Proficient in time management with the ability to prioritize a variety of duties 

Competencies:

• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:

• Assists in the build and/or continual improvement of budget and decision support systems; responsible for ongoing maintenance of both systems.
• Assists in the implementation of the annual operating and capital budget including staffing grid analysis, productivity, variable expense budgeting, and fixed expense budgeting within departments.
• Prepares detailed forecasts and analyses to ensure budget submissions are reasonable and in compliance with Management’s goals and objectives.
• Responsible for the preparation of business unit dashboards, related analysis, and month end financial reporting.

• Assists in the preparation of external reports for regulatory agencies such as NHPCO, AHCA and the State of Florida.
• Analyzes and interprets financial data to produce required reports.
• Produces detailed financial reports in a comprehensible form to an audience with limited financial/accounting background to assist in their decision making processes.
• Collaborates with Information Technology and Finance Departments to automate and enhance financial reporting. 
• Performs other duties as assigned.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

What Customer Service Operations contributes to Cardinal Health
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.

Job Summary
The Senior Representative, Customer Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances customer service via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales support to field sales representatives. The job is also responsible for tracking demand and backorders, complaint and incident reporting and supporting post-sales issue resolutions.
 

Responsibilities

• Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded.
• Manages customer account activity including, but are not limited to; customer order fulfillment, customer backorders/substitutes, product change requests, new/lost business submissions and coordinating any customer questions / issues that may arise.
• Provides outsourced services to customers relating to invoicing, reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
• Collects and reviews customer feedback, complaints, recalls and product returns, working closely with Quality and Regulatory teams.
• Identifies customer trends and challenges/opportunities to develop potential alternatives to support business, operational efficiency and develop new customer opportunities.
• Supports process improvement initiatives, including but not limited to opportunities for optimizing inventory levels, suppliers and operational performance, cost control and profitability and ultimately customer service.
• Builds strong relationships with key business stakeholders (Supply Chain, Finance, Operations, Marketing and Commercial) to work in collaborative approach for improved customer service.
• Communicates with customers regarding their needs, questions, and concerns and helps trouble shoot equipment issues as necessary.
• Manages cases regarding reporting, backorders, customer complaints, and pricing and processes product complaint and incident reports.
• Investigates and reports on anomalies and discrepancies in point of sales systems, website ordering, and general customer complaint issues.
• Redirects customers to applicable in-house resources as necessary.
• Supports general post-sales issues resolutions as necessary.

Qualifications

• 1-3 years of experience preferred.
• High School Diploma, GED or technical certification in related field or equivalent experience preferred.

What is expected of you and others at this level

• Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
• In-depth knowledge in technical or specialty area
• Applies advanced skills to resolve complex problems independently
• May modify process to resolve situations
• Works independently within established procedures; may receive general guidance on new assignments
• May provide general guidance or technical assistance to less experienced team members

Anticipated hourly range: $17.60 per hour - $25.20 per hour.

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 05/03/2024 *if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Welcome to a team of caring and passionate people who work each day to meet the needs of our members and clients. At Luminare Health (a subsidiary of Health Care Service Corporation), you will be part of an organization committed to offering custom services to self-funded health benefits plans that manage costs – without compromising benefits – by offering innovative solutions, flexibility, transparency and customer support. This is an exciting time to join our team and enhance our culture that emphasizes caring, diversity and inclusion, mutual respect, collaboration and service to our communities. 

Job Summary

The key purpose of this position is to provide marketing, sales, and underwriting support to new as well as renewal self-funded clients. Builds strong relationships with stop loss carriers to maximize account retention, renewal increases and regional growth. Internally this position works closely with Client Management, Sales and Claims. Externally this position interacts with Brokers and Stop Loss Carriers.

Required Job Qualifications:

• High school diploma or GED equivalent required
• 3-5 years of underwriting/RFP marketing experience
• Proficiency in Microsoft Excel, PowerPoint, Outlook and literate in the remaining Microsoft suit of products.
• Demonstrated interpersonal and communication skills (both written and verbal: including the ability to communicate and interact with organizational leaders, clients and customers on a daily basis
• Proven ability to organize and prioritize a multitude of demands made by clients, brokers and internal staff
• Proven track record of having the ability to work effectively within a team, sharing responsibilities and helping in other areas of the department when needed or requested
• Ability to make decisions, ask questions and challenge processes when appropriate

Preferred Job Qualifications:

• College degree preferred
• Knowledge of medical terminology preferred

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

EEO Statement:

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran, or disability.

Pay Transparency Statement:

At Luminare Health, you will be part of an organization committed to offering meaningful benefits to our associates to support their life outside of work. From health and wellness benefits, 401(k) savings plan, a minimum of 15 days’ of paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, new parent paid leave, tuition reimbursement, plus other incentives, we offer a robust total rewards package for full-time associates.

 

The salary offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan.

Min to Max Range:

$47,300.00 - $88,800.00