Position: Member Services Representative - Front Desk

Reports to: General Manager (GM)/ Assistant Manager (AM) / Shift Lead

Department: Operations

Purpose: Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift. 

Duties and Responsibilities:

• Perform to your best abilities during your assigned work shift.

• Monitor and maintain club cleanliness and atmosphere.

• Ensure that all proper training has been completed in order to operate safely and efficiently.

• Conduct regular audits to ensure the store is presentable and holding up to Excel Standard.

• Perform club inspections, complete assigned cleaning or associated tasks along with re-inspecting said tasks.

• Process and Review Daily Club Activity Paperwork and file in appropriate folders.

• Audit and Balance Cash Drawers on a daily basis.

• Update and Review Daily Club Reports and complete any corresponding Data Entry Documents

• Maintain and clean the Front entrance to provide customers with a clean, presentable, and welcoming environment

• Adhere to company’s policies and guidelines and address any minor infractions.

• Provide a safe and secure environment for all members

• Communicate with members and a create a high level of customer service.

• Stocking all retail and promotional items for following shift.

• Perform daily club inspections, complete assigned cleaning sections.

• Understand and adhere to company standards, audit daily paperwork, and help resolve any day-to-day customer issues.

• Audit club inventory and communicate with GM, AM and Shift Lead on recommendations of inventory orders.

• Staying up to date on all required certifications and training courses.

• Communicating with, promoting, touring, and assisting prospects and potential members

• Assisting General Manager and Assistant Manager with club promotions, training, and implementation of any operational strategies

• Ensuring Facility complies with all state and federal laws and insurance requirements

• Operating and Assisting applicable members with use of Tanning, hydro, and Total Body Enhancement Equipment and making sure all applicable paperwork and procedures are adhered to.

Qualifications:

• Must be at least 18 years of age or older.

• HS diploma or equivalent required.

• Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements

• Great communication skills with internal and external customers.

• Must be team oriented, motivated and well organized.

Benefits & Perks:

• Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay

• Every Team Player receives a FREE Planet Fitness Black Card Membership

• Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources

• PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players

Other Details:

• Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones. The noise level in the club environment may be loud on a regular basis.

• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Position Type/Expected Hours of Work: This is a full-time OR part-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Days and hours of work can be expected to be between 1-40 hours a week. Club hours vary per location. These hours are subject to change at any time dependent on business needs.

• EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices

• Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Agency:

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.               

Note: The Centers for Medicare & Medicaid Services (CMS), in collaboration with the Centers for Disease Control and Prevention (CDC), require COVID-19 vaccinations for all Medicare and Medicaid certified providers.  Based on this regulation, all of our employees must be fully vaccinated or have a valid exemption.

*Now offering a $15,000 Bonus!*

Schedule: Monday through Friday 8:30 am to 5:00 pm, in addition to weekend, evening and holiday rotation

Territory: Herndon, Reston, McLean, Vienna, Fairfax, Oakton areas

HOW YOU'LL MAKE A DIFFERENCE:
As a Registered Nurse Case Manager (RNCM) you will make a difference in the lives of our patients. Our nurses give our patients the greatest gift – the ability to spend enhanced quality time with their loved ones in their preferred environment.

As a RNCM you will have the opportunity to provide one on one patient care and work at the top of your license.  You will utilize your leadership skills in coordinating care and provide home-based nursing care for patients as directed by an attending physician.  You'll be part of an interdisciplinary team that focuses on providing compassionate quality care and producing positive outcomes for your patient population.  Interacting with patients' families while caring for your patients and experiencing the rewarding privilege to be part of every step of their recovery journey.  Home care provides context and real-world perspective about what will really help patients restore their health.

WHAT WE OFFER:
We make it easy to do your job and have competitive financial incentives.  On a pay per visit model, the more visits you make, the more you will earn!  We pay mileage and have bonus opportunities. Our schedules are flexible, and you'll have the support of a whole team, from scheduling to patient admissions.  Our benefits package is also competitive in the market. We provide medical, dental, and vision insurance with flexibility for you to select what works best for you.  Eligible teammates will also receive paid time off, opportunity to participate in 401k, company paid life insurance and access to a robust Employee Assistance Program.

HOW YOU'LL WORK:
You’ll assume ultimate accountability and leadership for the assessment of the patient condition and plan of care. You will case manage and provide clinical care under the direction of the physician. You’ll educate patients and their family members and ensures the safety of the patient. You will work autonomously, so you need to be efficient in managing your time. You'll be responsible for all practices and duties within the scope of practice outlined by the state. 

MAJOR AREAS OF RESPONSIBILITY: 

• Plan of Care: Observe and monitor patient conditions and perform OASIS assessments (If you don’t already know this assessment, we will teach you!) to develop an individualized care plan and adjust as needs change.

• Minimize Patient Risk: Administer medication as prescribed by the physician and help decrease re-hospitalizations by prioritizing visits for high-risk patients.

• Supervision: Oversee and supervise total care of patient provided by nurse aides and LPNs

• Continuity of Care: Manage multi-disciplinary care as applicable while promoting continuity of care with appropriate admissions, transfers, and discharges.

• Family Educator/Advocate: Educate the patient and family on the disease process using teach back methods to ensure patient and family understanding.

• Policies: Complete all clinical documentation following agency protocol and Medicare/Federal guidelines.  Collaborate with the interdisciplinary team and physicians to ensure optimal care is provided.

• Rules and Regulations: Understand and follow agency policies, procedures, rules, and regulations and communicate changes in schedule/availability to schedulers or supervisors.

• Operations: Attend in-service training and mandatory agency meetings

HARD & SOFT SKILLS:

• Compassionate communicator with a positive attitude

• Patience is a virtue when working with patients, families, physicians, and coworkers

• Attention to detail is critical, as is being observant and following directions

 
REQUIREMENTS:

• Registered Nurse with current license in the state of employment

• Minimum one-year experience as an RN in an acute care setting. Home care experience preferred

• Valid driver's license and auto insurance in your name as a driver  

• Capable of all physical demands

We are proud to be part of the Alternate Solutions Health Network family.

Oakton, VA

We’ll help you put your passion for patient care to work.  Apply today!

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.

Agency:

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.               

Note: The Centers for Medicare & Medicaid Services (CMS), in collaboration with the Centers for Disease Control and Prevention (CDC), require COVID-19 vaccinations for all Medicare and Medicaid certified providers.  Based on this regulation, all of our employees must be fully vaccinated or have a valid exemption.

*Now offering a $15,000 Bonus!*

Schedule: Monday through Friday 8:30 am to 5:00 pm with on call responsibilities

Territory: Arlington, Alexandria, Falls Church, Mt Vernon, Kingstown, Lorton, Ft Belvoir

HOW YOU'LL MAKE A DIFFERENCE:
As a Registered Nurse (RN) the work you do every day makes a difference in the lives of our patients. Our nurses give our patients the greatest gift – the ability to spend enhanced quality time with their loved ones in their preferred environment.

As a RN you will have the opportunity to provide one on one patient care and work at the top of your license.  You will utilize your leadership skills in coordinating care and provide home-based nursing care for patients as directed by an attending physician.  You'll be part of an interdisciplinary team that focuses on providing compassionate quality care and producing positive outcomes for your patient population.  Interacting with patients' families while caring for your patients and experiencing the rewarding privilege to be part of every step of their recovery journey.  Home care provides context and real-world perspective about what will really help patients restore their health.

WHAT WE OFFER:
We make it easy to do your job and have competitive financial incentives. On a pay per visit model, the more visits you make, the more you will earn!  And we pay by the mile and have bonus opportunities. Our schedules are flexible, and you'll have the support of a whole team, from scheduling to patient admissions.  Our benefits package is also competitive in the market. We provide medical, dental, and vision insurance with flexibility for you to select what works best for you.  Eligible teammates will also receive paid time off, opportunity to participate in 401k, company paid life insurance and access to a robust Employee Assistance Program.

HOW YOU'LL WORK:
You'll provide skilled nursing care in a patient's home as directed by the attending physician. You will work autonomously, so you need to be efficient in managing your time. You'll be responsible for all practices and duties within the scope of practice outlined by the state. 

MAJOR AREAS OF RESPONSIBILITY: 

• Plan of Care: Observe and monitor patient conditions and perform OASIS assessments (If you don’t already know this assessment, we will teach you!) to develop an individualized care plan and adjust as needs change.

• Minimize Patient Risk: Administers medication as prescribed by the physician and helps decrease re-hospitalizations by prioritizing visits for high-risk patients.

• Continuity of Care: Manage multi-disciplinary care as applicable while promoting continuity of care with appropriate admissions, transfers, and discharges.

• Family Educator/Advocate: Educate the patient and family on the disease processes using teach back methods to ensure patient and family understanding.

• Policies: Completes all clinical documentation following agency protocol and Medicare/Federal guidelines.  Collaborates with the interdisciplinary team and physicians to ensure optimal care is provided.

• Rules and Regulations: understand and follow agency policies, procedures, rules, and regulations and communicate changes in schedule/availability to schedulers or supervisors.

• Operations: Attend in-service training and mandatory agency meetings

HARD & SOFT SKILLS:

• Compassionate communicator with a positive attitude

• Patience is a virtue when working with patients, families, physicians, and coworkers

• Attention to detail is critical, as is being observant and following directions

 
REQUIREMENTS

• Registered Nurse with current license in the state of employment

• Minimum one-year experience as an RN in an acute care setting Home care experience preferred

• Valid driver's license and auto insurance in your name as a driver  

• Capable of all physical demands

We are proud to be part of the Alternate Solutions Health Network family.

Mt Vernon, VA

We’ll help you put your passion for patient care to work.  Apply today!

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.

Key Role:

Apply business development and sales expertise and knowledge of Cybersecurity to sell, design, and support the implementation of security solutions for leading Pharmaceutical, Medical Device, and Healthcare Products companies. Own and drive the sales process throughout the sales life cycle, engaging key stakeholders from capability and market teams. Identify, establish, and maintain client relationships while closing new sales opportunities. Work with the team to manage and maintain the market’s pipeline. Provide leadership and mentoring to junior employees, contribute to the development of innovative principles and ideas, work on complex problems across matrixed teams, and provide creative solutions to solve our clients’ core needs. Support marketing, intellectual capital development, operations, events, and logistics. Work with the team on complex tasks in the account, products and services, and the sales and account management process. Due to the nature of work performed within this facility, U.S. citizenship is required.

Basic Qualifications:

• 10+ years of experience in technical professional service sales with an emphasis on Cybersecurity, including security strategy, advanced cyber defense, managed services, and cloud 

• 5+ years of experience with sales in pharmaceutical spaces

• 5+ years of experience with consulting business development activities

• Experience with presenting and communicating to teams, executives, and clients, including briefings, sales calls, and team-based discussions

• Ability to own and drive the sales process from lead generation through deal closure and provide longer term account management to strategic client accounts

• Ability to thrive in a team-based and fast-paced consulting environment and coordinate with key stakeholders across technical capabilities and market and industry teams

• Ability to lead fast-paced delivery in challenging commercial environments, work with senior leaders to foster positive client relationships, identify new business opportunities with existing clients, and develop new intellectual capital

• Ability to synthesize technical content and distill into key messages that will resonate with senior business leaders

• Ability to travel, as needed

• Bachelor’s degree

Additional Qualifications:

• Experience with strategy design, capability building, and organizational design and change 

• Experience with working in pharmaceuticals, biotechnology, medical devices, and healthcare provider sectors

• Experience with briefing senior executives and coaching and mentoring junior staff on functional expertise

• Experience with information security regulations or regulatory bodies

• Experience with Microsoft Office Suite

• Knowledge of various risk management and security framework

• Possession of excellent analytical, problem-solving, decision making, planning, organizational, and client facilitation skills

• Possession of excellent interpersonal skills, including comprehension, conflict resolution, teamwork, and relationship building skills

• Possession of excellent client-ready verbal and written communication skills

• Master’s degree a plus

Create Your Career:

Grow With Us

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.

A Place Where You Belong

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll develop your community in no time.

Support Your Well-Being

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.

Your Candidate Journey

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.