Duties:
The incumbent serves as a Medical Administrative Specialist- Health Administrative Specialist on Duty (HOD) located in the Office of the Chief, Health Administration Service (HAS), or Business Office (BO), or Medical Administration Service (MAS), or similarly named and organized service; the position has both the authority and responsibility to represent both the Medical Center Director and the Chief, HAS on all administrative matters occurring when assigned to other than a normal tour of duty. Duties include the following:
- Delegated full authority and responsibility to exercise the Medical Center Director's prerogative in medical administrative matters and issues that may arise.
- Represents management in (non-policy making) administrative matters.
- Represents management in matters pertaining to the lawful retention of veterans in the VAMC.
- Maintains continuity of functions and provides full medical administrative support during other than normal tours of duty to clinical and administrative medical center staff.
- Responsible for achieving management objectives and supporting the decision of management in carrying out duties.
- Provides technical guidance necessary to meet procedural, legal, and administrative requirements relating to the care and treatment of patients to achieve optimum use of available resources.
- Processes administrative issues surrounding beneficiary death, seriously ill cases, elopements, suicides, assaults, deaths on arrival (DOAs), homicides, code blue, cost recovery matters, and facility or community disasters, etc.
- Assists in responding to emergencies, determines priorities and nature of action to be taken.
- Assists with computer issues during non-business hours.
- Maintains good public and media relations as instructed and trained by the Public Affairs Officer until the designated employee arrives.
- Conducts analytical studies on operational processes, issue topics, or related special projects as assigned.
- Reviews data and information for trends, problem areas, and makes recommendations to management to resolve issues.
- Performs other duties as assigned.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Sunday-Saturday, rotating tour of up to 12 hours shifts. This is a full time position, with a 40 hour work week. Work schedule varies throughout the week and various times of the day to include evening, night and day shifts as well as working weekends and holidays (work hours may be further discussed during interview process).
Virtual: This is not a virtual position.
Position Description/PD#: Medical Administration Specialist
/PD99368S and PD99385S
Relocation/Recruitment Incentives: Not authorized
Critical Skills Incentive (CSI): Not approved
Permanent Change of Station (PCS): Not authorized
The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.
Starting at $49,025 Per Year (GS 7-9)