Total 5 customer service job vacancies in Human Resources category in York, North Yorkshire

WHAT IS THE TAXPAYER SERVICES (TS)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Services Service Centers Brookhaven Accounts Management.

The following are the duties of this position at the full working level.

• Assists in preparing, monitoring, and maintaining the coordination of the Functional Site Training Plan; plans and coordinates functional training, obtains on-site and off-site space, and provides training supplies.
• On a limited basis advises Department Managers of training needs identified through National Office work planning assumptions, published mandatory training requirements, or other sources of feedback.
• Provides training reconciliation reports to Planning & Analysis (P&A) and Business Operating Division (BOD) staffs and prepares reports summarizing activities, identifying training problem areas and makes recommendations on possible solutions for these problems.
• Participates in preparing estimates of training costs to Learning and Education to ensure that the site is properly budgeted for training activities.
• Updates the training section of the filing season readiness plan as needed.

This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Starting at $70,448 Per Year (GS 9-11)

• Interacts with the other Leadership Team members to provide field-level input into decisions being made which affect NRCS’ ability to meet its clients’ needs.
• Works with team to develop recommendations regarding operating procedures, staffing, budget, equipment and other requirements to effectively accomplish the agency mission of the team.
• Works with NRCS employees, representatives of other agencies, and other partners as appropriate in the development and implementation of an effective conservation strategic plan.
• Conducts oversight and evaluation activities to assure compliance and quality in work performed.

Starting at $85,236 Per Year (GS 11-12)

Recruitment Administrator with experience of working in a customer service environment, utilising and optimising administrative systems and processes, is required for a School Trust, based in Stanmore, North West London.

This role is known within the organisation as a Talent Acquisition Assistant.

No Recruitment /Talent Experience Required – Full Training Provided

If you have demonstrable experience working in a customer service environment and are looking to kickstart your career in Talent Acquisition or HR we’d love to hear from you!


SALARY: £25,823 - £28,079 per annum + Benefits

LOCATION: Hybrid role – working at least one day from the office in Stanmore, North West London (HA7), and the remaining time from home, with travel to other sites as needed

JOB TYPE: Full-Time, Permanent


JOB OVERVIEW

We have a fantastic new job opportunity for a Recruitment Administrator with experience of working in a customer service environment, utilising and optimising administrative systems and processes.

As the Recruitment Administrator you’ll be at the heart of an encouraging and evolving team, supporting end-to-end recruitment processes and contributing to impactful People Services projects.

Working as the Recruitment Administrator you will be working in a fantastic environment and will need to be able to plan and manage your own time effectively, working to a high degree of accuracy.


DUTIES

Your duties as a Recruitment Administrator will include:

Operational Delivery:

• Collaborate with team members and hiring managers to support the end-to-end recruitment process

• Schedule interviews, manage candidate communications, and handle onboarding and documentation

• Support recruitment activities, including job postings, headhunting, and reference checks

Applicant Tracking System and Talent Data:

• Maintain and update recruitment databases

• Continuously improve ATS functionality and report any anomalies or trends

Trust-wide Project Support:

• Contribute to People Services projects related to Talent Acquisition, helping shape policies and practices for optimal outcomes

One PS Team Contributions:

• Collaborate with the Partnering team and People Services Advisors to address talent pipeline issues and improve services

• Engage in continuous learning, support team development, and stay updated on employment legislation and best practices


CANDIDATE REQUIREMENTS

• Good interpersonal and stakeholder management skills

• Experience in managing and optimising administrative systems and processes

• Demonstrable experience working in a customer service environment

• Ability to work to a high degree of accuracy and pay attention to detail

• Ability to plan and manage their own time effectively


BENEFITS

• Great opportunities for Professional development
• NEST pension scheme (subject to eligibility)
• O2 discounts
• Specsavers corporate eye test vouchers
• Flexible working opportunities
• Eligible for NUS card and CSSC membership
• Cycle-to-work and Electric Vehicle Lease Schemes
• Access to multiple well-being programmes and apps
• Free staff lunch and on-site parking


Pre-employment checks

The organisation is committed to safeguarding and promoting the welfare of children and young people and requires all staff and volunteers to share this commitment. All successful candidates are required to have an Enhanced DBS check unless internally appointed and still within the cycle of DBS re-checks.

Any appointment subsequently made will be subject to the receipt of satisfactory references and other pre-employment checks.


APPLY TODAY…

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12620

Full-Time, Permanent Talent Acquisition / Recruitment and Customer Service Jobs, Careers and Vacancies. Find a new job and work in Stanmore, North West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

Job Title: HR Services Assistant
Location: Bradford
Contract Type: Temporary Ongoing
Weekly Hours: 37
Working Hours: 09:00 - 17:00
Start Date: ASAP
Salary: 27-28k Per Annum

Position: People Services Assistant

Key Responsibilities:
Shared Services:

• Serve as the first point of contact for all people-related queries throughout the colleague lifecycle.
• Manage queries with a "right first time" approach.
• Provide advice on people policies, practices, and procedures.
• Process all new starters and leavers.
• Maintain 100% accuracy in employee records within the HR system.
• Ensure confidentiality and compliance with data protection laws (GDPR).
• Provide administrative support to the HR Business Partner (HRBP) team.
• Ensure timely and accurate data processing for monthly payroll.
• Support the management of benefits systems and assist colleagues as needed.

Onboarding:

• Support the full recruitment lifecycle.
• Manage job adverts and provide updates on candidate progress.
• Prepare offer letters and contracts within 24 hours.
• Oversee all stages of onboarding to ensure an exceptional experience for new hires.
• Work collaboratively with internal and external stakeholders.

Learning & Development:

• Support the learning and development team with updating apprenticeship records and managing the Learning Management System (LMS).
• Organize training sessions and manage attendance.
• Answer basic queries related to learning and development.
• Log and track requests for qualifications or conferences.
• Manage induction programs for new starters.

Various:

• Assist with key initiatives and projects across the People team.
• Provide ad-hoc support to the wider People team as needed.

Core Focus: Your role involves overseeing HR processes such as administration, onboarding, and compliance, while supporting colleagues and leaders with policies and procedures. You'll play a vital role in helping us provide excellent services to both employees and customers.

What You'll Bring:

Essential Skills:

• Strong administrative and organizational abilities.
• Ability to handle pressure and manage a high volume of tasks.
• Strong multitasking and prioritization skills.
• High levels of confidentiality and professionalism.
• Proficiency in Microsoft Office Suite and experience with HR systems.
• Attention to detail and excellent communication (both verbal and written).
• Strong relationship-building and stakeholder management skills.
• Excellent problem-solving abilities with a solution-focused mindset.
• Ability to take ownership of tasks and follow them through to completion.

Desirable:

• CIPD Level 3 qualification.
• Experience in a People Admin function.

Perks:

• Hybrid working: 2-3 days a week in the office (Shipley/Bradford).
• A chance to make a tangible impact while working in a collaborative, inclusive environment.

Job Title: HR Officer
Locations: WF2 0XE
Contract Type: Temp - November 2024
Start Date: Asap
Salary: £18.68 Umbrella p/h

Job Description:
The HR Officer will be responsible for managing a variety of HR functions, including recruitment, employee relations, performance management, and training and development. The successful candidate will be expected to work collaboratively with other departments to ensure that the company's HR policies and procedures are in line with best practices and legal requirements.

Key Responsibilities

• Manage the recruitment process from start to finish, including job postings, screening candidates, and conducting interviews.
• Provide guidance and support to managers on employee relations issues.
• Conduct performance reviews and provide feedback to employees and managers.
• Develop and deliver training and development programs for employees.
• Ensure compliance with all relevant employment legislation and regulations.

Requirements

• At least 3 years of experience in a similar role.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to work independently and as part of a team.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an E-Mail to arran.fitchie@servicecare.org.uk