Total 36 Human Resources job vacancies in CF44 7HJ

Customer Service Representative - Crewkerne
£28,000 - £30,000 per annum

Acorn by Synergie is currently seeking a new member to join their client's Customer Service team. At this established company, they produce top-quality products for their customers. And we need an enthusiastic individual to be the main point of contact for all customer inquiries regarding orders and deliveries.

We are looking for a passionate Customer Service Representative who takes pride in their work, and strives to provide the best service to their valued customers. With their fast-paced manufacturing environment, you will not only be dealing with purchase and sales orders from all customers but you will also have the opportunity to work closely with the production team. If you are a proactive and energetic individual with a positive attitude, then we want you to be a part of our growing team.

Key responsibilities:

- Handle purchase and sales orders from all customers
- Process orders accurately and efficiently
- Maintain inhouse sales order processing tracking system
- Serve as the main point of contact for all inquiries relating to orders and deliveries
- Provide regular updates to customers with the progress of their orders
- Communicate effectively with the production team to ensure timely delivery of orders
- Liaise with logistics partners to ensure smooth delivery of products to customers
- Resolve customer complaints and issues in a timely and satisfactory manner
- Provide exceptional customer service and build strong relationships with our clients

Qualifications and experience:

- Experience in a customer service role, preferably in a manufacturing environment
- Proficient in Microsoft Office suite, with strong excel skills
- Excellent communication skills, both written and verbal
- Strong organisational and multitasking abilities
- Ability to work independently and as a team player
- Proactive, with a positive attitude and exceptional problem-solving skills

Benefits -

26 days holiday plus B/H's
Yearly Discretionary Bonus
4 x salary death in service
Healthcare scheme
Finish at 3pm on Fridays

If you would like to find out more please click APPLY!

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Production Planner
Manufacturing
Up to £37,000 per annum

Are you a highly organised and analytical individual with a passion for production planning? Do you thrive in a dynamic manufacturing environment? If yes, then we have an exciting opportunity for you!

Acorn by Synergie is currently looking for a Production Planner to join their client's team in Crewkerne. As a Production Planner, you will be responsible for developing and maintaining production schedules, analysing production data to identify trends and improvements, and working closely with the production team to optimise resources and scheduling.

Key Responsibilities:

- Develop and maintain production schedules to ensure efficient and timely production.
- Analyse production data to identify opportunities for improvement and make recommendations to management.
- Work closely with the production team to align resources and scheduling according to production goals and targets.
- Maintain accurate records of production schedules, changes, and delays.
- Coordinate with other departments such as procurement, logistics, and quality assurance to ensure smooth production flow.
- Monitor and report on production KPIs to track performance and identify issues.

Qualifications and Skills:

- Proven experience as a Production Planner in a manufacturing environment.
- Strong analytical skills with the ability to interpret and analyse production data.
- Excellent organisational and time-management skills.
- Knowledge of production processes, techniques, and materials.
- Experience with production planning software is preferred.
- Strong communication and interpersonal skills.
- Ability to work under pressure and meet tight deadlines.
- Knowledge of lean manufacturing principles is a plus.

Benefits -
26 days holiday plus B/H's
Yearly Discretionary Bonus
4 x salary death in service
Healthcare scheme
Finish at 3pm on Fridays

If you would like to find out more please click APPLY!

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Health / Safety & Quality Co-ordinator

Crewkerne

Up to £31,000 per annum dependent on experience

Our client is a leading manufacturing company based in Crewkerne, and are currently seeking a Health Safety & Quality Co-ordinator to join the team.

This is a crucial role in implementing and maintaining the quality, safety, health, and environmental systems through compliance and training. As the company continues to grow, they are committed to ensuring the safety and well-being of their employees while maintaining the highest quality standards for their products.

As a Health Safety & Quality Co-ordinator, you will play a vital role in the day-to-day operations of the manufacturing facility. Your responsibilities will include carrying out audits, implementing policies, procedures, and guidelines, and delivering training programmes to our employees. You will also be responsible for investigating any accidents or incidents that may occur and making recommendations to prevent future occurrences.

Key Responsibilities:

- Conduct regular audits to ensure compliance with health, safety, and quality standards.

- Implement and maintain policies, procedures, and guidelines to ensure a safe and healthy working environment.

- Conduct investigations into accidents and incidents and make recommendations for improvement.

- Deliver training programmes to employees on health, safety, and quality procedures.

- Collaborate with different departments to ensure compliance with regulatory requirements.

- Monitor and analyse data to identify any potential risks and take preventive measures.

- Stay up-to-date with industry standards and regulations to ensure our company is in compliance.

Requirements:

- Prior experience working in a health, safety, and quality role within a manufacturing company is preferred.

- Knowledge of health, safety, and environmental regulations.

- Familiarity with quality management systems and ISO standards.

- Strong communication and interpersonal skills.

- Ability to multitask and prioritise tasks.

- Attention to detail and the ability to identify potential risks.

- Excellent organisational and time-management skills.

- NEBOSH or IOSH certifications are desired but not required.

Benefits

26 days holiday plus Bank Holidays

Monday - Thursday 8.30am - 5pm

Friday 8.30pm - 3pm

Employee Assistance Programme

Healthcare Plan

If you are looking for an exciting new opportunity as a Health Safety & Quality Co-ordinator and have the skills and experience we are looking for, we would love to hear from you. Apply now!

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Your new company

We as an organisation are proud to provide homes for thousands of people within our communities. We are one of the largest housing associations in Wales and provide 10,000 homes and a diverse range of services for our residents, their families, and communities.We have a vision of 'prosperous people and places' and we, as an organisation, understand the importance of looking after our employees. Our workforce are dedicated to achieving this vision through ensuring our organisation is a great place to work and live.

Your new role

To lead the delivery of a proactive and customer focused service for the whole geographical area within the Neighbourhoods Team.To be responsible for the delivery of outstanding housing management services, including the management of tenancies, allocations and community safety.Responsible for the management performance and support of the frontline neighbourhood teams delivering services direct to customers in line with the vision and values of the organisation.

Your responsibilities will include:

• Lead the delivery of an outstanding housing service for all areas including delivery of management of empty homes, tenancy management, community safety, liaison with partners including elected members and other community representatives and deputising for the Senior Lead of Managing & Sustaining Tenancies as appropriate.
• Delivering a tenant centric service and sustained tenancies through an understanding of ACE, trauma-informed care and related methodologies
• The Operational Lead for Safeguarding across the business
• Proactively monitor and report on the performance of all geographical areas, including strategies for addressing areas of underperformance and developing good practice across all neighbourhoods.
• Develop strong and effective working relationships with Customer Services and Assets teams based in the neighbourhood to ensure customers receive an outstanding and seamless service.
• Operational responsibility for the development of policies and processes across the group to ensure that high quality consistent services are delivered in every location.
• Develop and maintain relationships across a broad range of internal and external stakeholders.
• Delivering a high level of customer satisfaction through excellent housing and anti-social behaviour management.
• Prepare complex reports clearly identifying issues and options for dealing with them.
• Influence, challenge and develop innovative solutions to improve services within the neighbourhood.
• Measuring key people's performance indicators against success measures to drive continuous improvement.
• Ensure effective processes are developed and monitored to ensure empty homes and garages are quickly relet.
• Providing vision and leadership to the neighbourhood team by managing people, performance, development, health and wellbeing issues and resources effectively and in line with relevant policies and procedures.
• Manage a designated budget ensuring that value for money is achieved in all circumstances through the monitoring and control of expenditure and the early identification of any financial irregularity.
• Manage health and safety issues in your area of responsibility in line with the Health and Safety Policy.

What you'll need to succeed

• Excellent level of housing law and practice knowledge, including anti-social behaviour and enforcement
• Excellent understanding of the principles of sustainable tenancies, including the effects of adverse childhood experiences
• Good experience of managing a large team of remote workers
• Great knowledge of letting properties
• Ideally educated to a degree level or equivalent or relevant experience
• Ability to analyse problems creatively and analytically in approach
• Proven record of effective performance management, including the use of performance objectives and SMART targets
• Ability to understand and interpret complex information and translate it into practical solutions
• Leadership and Management qualification
• Report writing and presentation skills with a good knowledge of Microsoft software packages and housing management
• Knowledge of Health and Safety Requirements
• Proven record of customer-focused service improvement
• Experience of managing staff, including recruitment
• The ability to manage time & tasks effectively, work well under pressure both individually and in a team, delegate deadlines, delegate appropriately.
• Experience of coaching and developing team members.
• Commitment to team work and collaborative work

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Acorn by Synergie is looking for Production Operatives to work at one of their well-established clients in Aberdare.

Job role will include:

* Working on the end of an extrusion line moving plastic products
* Cutting, packing and labelling finished products
* Lifting
* Be required to look after more than one line at busier periods
* Demanding role
* Production of plastic
* Working in a busy environment at busy periods

Successful applications must:

* Be able to drive due to location
* Have worked within a packing/production environment previously
* Be reliable
* Be able to lift
* Be able to start immediately

Working hours and pay rates:

* 12 hour continental shift pattern
* 2 shifts one week, 5 shifts the next, lands on every other weekend you would need to work.
* £12.00 per hour
* 12 hour days and nights From 7:00am to 7:00pm and vice versa.

Other information:

You must be able to attend an induction prior to starting

This is immediate starts.

Acorn by Synergie acts as an employment business for the supply of temporary workers.

Proud member of the Disability Confident employer scheme