Total 38 Human Resources job vacancies in CH4 0DR

Morson Talent is partnering with a leading client in the Chester area to recruit their next Project Officer.

Role: Project Officer

Rates: £24.00 per hour PAYE
£31.76 per hour Umbrella

KEY ACCOUNTABILITIES

Responsible for planning, leading, organising and motivating project teams, to ensure they achieve a high level of performance and quality expected by our clients and key stakeholders
Creation of robust project plan as well as coordination and execution of project deliverables in line with the project plan on time and budget ensuring the quality expected by our clients and key stakeholders
Design and implement project workshops and deliver to the relevant stakeholders if required
Execute day-to-day project tasks ensuring that timelines are met
Monitor, track and report project progress and status
Record and proactively resolve project issues and risks in a timely manner, escalating when necessary
Communicate with clients and key stakeholders to ensure processes are managed efficiently and relationships are maintained at all times.
Ensure at all times that actions and responsibilities are carried out in accordance with internal processes, legislation and Data Protection Act (GDPR) guidelines.

MAIN ACTIVITIES
Project Management

Identify and agree project scope, deliverables and create appropriate project documentation in line with internal project methodology including project plan, risks and issues log
Successfully manage the relationship with the client and key stakeholders, communicating effectively at all times
Identify and document business requirement details based upon current and potential future state processing
Coordinate and facilitate process mapping workshops for projects relating to new and/or changes to existing processes aligned to Reward Operations pre-defined core process and Lean initiatives

To ensure attendance at appropriate project meetings and the completion of any project related tasks and/or testing tasks that may arise.
Co-ordinate, implement and prepare business readiness plans for handover to operational payroll teams including closing down a project and facilitating lessons learnt.

Change Management
To ensure the changes are managed through the appropriate change management process, the change is coordinated, tested and communicated as appropriate across all areas of the Reward Operations organisation.
Support changing systems/business requirements, ensure that the relevant documentation compiled, assisting business users where necessary.

KEY QUALITIES
Ability to work on own initiative but also working as part of a small team.
Experience of leading projects.
Demonstrates a ‘can-do’ attitude, positive mindset, is self- motivated and has the ability to manage own time effectively.
Ability to communicate effectively both verbal and written at all levels.
Experience of computerised systems, Workday and SAP would be desirable. Excellent skills in the use of Google Applications.
Project management qualification e.g. Prince 2 would be desirable.

Your new company
A global biopharmaceutical organisation is looking to recruit a VAT accountant on a twelve-month temporary contract. With the role starting in January, you would be joining their eight-person Tax Europe team at their office in Chester. The company delivers innovative medicines to patients with life threatening diseases. With offices across Europe, North America, and China, this well established, highly respected organisation offers an exciting opportunity for an inspired and motivated tax specialist.

Your new role
As a VAT accountant in the tax team, you will report to the indirect tax manager and other tax directors of the organisation. Your main responsibilities will include preparing and submitting VAT returns and other indirect tax returns for specific territories, dealing with reconciliations and VAT compliance theories.Other key accountabilities include:
* Reconcile VAT General Ledger and sales to reported VAT sales.
* Assist with VAT audits and liaise with tax authorities.
* Monitor VAT legislation changes and maintain VAT codes.
* Support tax technology implementation and continuous improvement initiatives.

What you'll need to succeed
* 2+ years of VAT compliance experience in a multinational tax environment.
* Experience with SAP or Oracle.
* Excellent Excel skills.
* Fluent in English.
* Manage competing priorities effectively.
* Communicate effectively at multiple company levels.
* Have a team orientated approach.
* Strong written and verbal communication skills
* Problem solving and analytical skills.

What you'll get in return
* Work within a professional, high-performing team.
* Develop impact and influence within the company.
* Gain international and country-specific VAT expertise.
* Experience working within a European team and shared service environment.
* A hybrid working model with a 50/50 split (in and out of office).
* A pay rate of £23.46 per hour (equivalent to £45,000 per annum).

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact William Loring on 0161 237 3388 or email: If this job isn't quite right for you, but you are looking for a new position in Tax or Treasury, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Our client is the UK's leading Facilities Management company. They work across the UK offering solutions and services to different clients within a variety of industries.
Working with our client will open the doors to many options to develop your career further and gain exposure in many business areas.

Your new role
Full-time, Monday-Friday, Onsite 5 days a week.
As a BMS Controls Engineer, you will work on a large site and at the forefront of optimising building systems.
Day to day responsibilities:

• Reactive call-outs and remedial work ensuring swift action against any glitches and making a smooth operation.
• Strategic contributions through site management and various teams
• Identifying opportunities for BMS enhancements and chances to upgrade the systems
• Manage larger works when needed

What you'll need to succeed
In order to be successful in this position, you will need:

• Experience within previous generation Trend systems
• Electrically qualified I.e Level 3 qualified
• Ideally, you will have knowledge and experience equal to the Trend Expert competency level and have the ability to confidently modify software and schematics for 963 & IQVision.

What you'll get in return
Our client values both your personal well-being andyour professional growth, meaning you have access to a wide array of benefitsincluding but not limited too:

• Virtual GP for You and Your Household: Access to a virtual general practitioner (GP) ensures convenient healthcare consultations from the comfort of your home. It's a great perk for maintaining your well-being and taking care of your family's health.
• Employee Share Schemes: By participating in employee share schemes, you become a shareholder in the company. This aligns your interests with the company's success, allowing you to benefit from any growth in its value.
• Cycle to Work Scheme: Enjoy a greener commute with our cycle to work scheme. You'll receive a tax-free bike through your employer, promoting physical activity and reducing environmental impact.
• Company Equipment: Equipped with the tools you need, you'll be set up for success.
• Discounts at High Street Retailers and Gyms: Take advantage of exclusive discounts at various high street retailers and gyms.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

• Do you an ambitious individual at Supervisory level in F&B/ Restaurants?
• Would you like to expand your skills across all departments in a Hotel?
• Do you have an ambition to go into hotel management?
• Is having fun at work a key factor for you?

If this sounds like you, this could be the perfect opportunity!

Hotel F&B Manager job in Chester, Highlights:

• Salary of around £28,500
• 40 hours per week
• Free hotel stays across the company
• Excellent progression opportunities for someone who wants to become a Deputy General Manager.
• Variety of early, mid and late shifts

Hotel F&B Manager job in Chester, Ideal Candidate:

• Experience at Supervisory level or above in F&B. (Ideally within a hotel, but not essential).
• Flexible to work early, mid or late as per business requirements (inc. weekends).
• Someone who wants to have fun at work! Creating an engaging and enjoyable environment for your team is an essential part of this job.

If you are interested in this Hotel Manager job in Chester, we would love to receive your application!

• Do you an ambitious individual with experience as a Reception Supervisor?
• Would you like to expand your skills across all departments in a Hotel?
• Do you have an ambition to go into hotel management?
• Is having fun at work a key factor for you?

If this sounds like you, this could be the perfect opportunity!

Front Office Manager job in Chester, Highlights:

• Salary of around £28,500
• 40 hours per week
• Free hotel stays across the company
• Excellent progression opportunities for someone who wants to become a Deputy General Manager.
• Variety of early, mid and late shifts

Front Office Manager job in Chester, Ideal Candidate:

• Reception Supervisor experience within a Hotel
• Flexible to work early, mid or late as per business requirements (inc. weekends).
• Someone who wants to have fun at work! Creating an engaging and enjoyable environment for your team is an essential part of this job.

If you are interested in this Front Office Manager job in Chester, we would love to receive your application!

Your new firm
This market leading and longstanding accountancy practice, with a large national presence across the UK and Ireland is seeking to appoint a new audit and accounts manager into their Chester office. This is an excellent opportunity for an ambitious Assistant Manager to add value, bring new ideas and take their career to the next level. Overall, this is a fantastic choice for a candidate seeking to join a firm that is innovatively led by a group of experts in their field, helping to develop your career as an audit and accounts professional.

Your new role
As Audit and Accounts Assistant Manager, you will be responsible for taking an active role in all areas of an audit from planning through to completion. Your day-to-day duties will include being heavily involved in leading and managing audits, completing tricky and complex areas of fieldwork, as well as finalising concluding reports. You will be preparing/reviewing statutory and management accounts for a varying portfolio of clients as well as VAT and tax returns. Additionally, you will assist in the coaching of juniors and seniors, reviewing their audit and accounts work whilst providing valuable insights to clients. Alongside carrying out this high-quality audit and accounts work, you will receive continuous support throughout your role, reporting to managers surrounding your progress and audit work.

What you'll need to succeed
This organisation is seeking a professional audit and accounts assistant manager with extensive experience working in an audit team within a practice carrying out high-quality audit work. Experience in all three aspects of an audit and plenty of exposure to coaching junior/senior members will allow you to be successful in this job role. You will ideally be ACA/ ACCA qualified or part qualified, working towards final stages of completion. The organisation is looking for an individual with excellent interpersonal and managerial skills with a strong commitment to providing professional excellence to help you to build strong client relationships, as well as good analytical review skills.

What you'll get in return
This Chester based Audit and Accounts Assistant Manager job role is an excellent opportunity to join a top 20 accountancy firm that will directly benefit your professional development by utilising your personal skill set to add value to the firm, whilst also providing ample growth opportunities. The firm is currently in the process of undergoing change and acquisition which should make for excellent opportunities in the near future. The organisation will offer you a competitive salary that is reflective of your experience and qualifications which includes a generous holiday package. Additionally, the package offers an array of schemes and internal benefits, including hybrid and flexible working hours.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We invest heavily in cutting-edge recruitment software, job boards, and other recruitment tools to help provide an environment where you can maximize your earnings.

If you are a driven individual with a proven track record, are based near our Chester Office, and are eager to join a recruitment business that gives you clearly defined progression and development opportunities, we want to hear from you!

For the successful Graduate Recruitment Resourcer, we are offering:

• £23,337.60 to £26,000 per annum DOE (With an Uncapped Commission Structure).
• Monday to Friday (8am to 5.30pm).
• Every 2nd Friday off in addition to 19 days holiday + bank holidays rising every year after two years of service, and your birthday off on us!
• Bespoke training courses and personal development through our in-house training team.
• Not to mention….. healthcare & employee wellbeing schemes, Perkbox, Cycle2work, and an ever-growing social calendar!

The Role - Graduate Recruitment Resourcer:

• Sourcing and screening candidates for a range of positions.
• Spending large amounts of time on the phone screening a minimum of 15 candidates per day and matching them to their ideal jobs.
• Recording accurate data within the system and creating CV's.
• Utilising a range of leading candidate sourcing tools.
• Attending local job fairs and recruitment events to represent the business.
• Working in a fast-paced, target-driven environment.

What we are looking for in a Graduate Recruitment Resourcer:

• A Business related degree - ESSENTIAL.
• Valid driving license.
• Ability to multitask and problem-solve.
• An excellent communicator, both written and verbal.
• Strong PC skills and the ability to record accurate data.

Key skills or similar Job titles:
Recruitment Resourcer, Recruitment Consultant, Recruitment Assistant, Recruitment Administrator

Commutable From:
Chester, Deeside, Wirral, Wrexham, Rhyl, Flint, Crewe, Nantwich

For further information about this and other positions, please apply now.

This vacancy is being advertised on behalf of Recruit4staff (Wrexham), who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

We invest heavily in cutting-edge recruitment software, job boards, and other recruitment tools to help provide an environment where you can maximize your earnings.

If you are a driven individual with a proven track record, are based near our Chester Office, and are eager to join a recruitment business that gives you clearly defined progression and development opportunities, we want to hear from you!

For the successful Recruitment Resourcer, we are offering:

• £24,000 to £28,000 per annum DOE (With an Uncapped Commission Structure).
• Monday to Friday (8am to 5.30pm).
• Every 2nd Friday off in addition to 19 days holiday + bank holidays rising every year after two years of service, and your birthday off on us!
• Bespoke training courses and personal development through our in-house training team.
• Not to mention….. healthcare & employee wellbeing schemes, Perkbox, Cycle2work, and an ever-growing social calendar!

The Role - Recruitment Resourcer:

• Sourcing and screening candidates for a range of positions.
• Spending large amounts of time on the phone screening a minimum of 15 candidates per day and matching them to their ideal jobs.
• Recording accurate data within the system and creating CV's.
• Utilising a range of leading candidate sourcing tools.
• Attending local job fairs and recruitment events to represent the business.
• Working in a fast-paced, target-driven environment.

What we are looking for in a Recruitment Resourcer:

• Previous recruitment experience - ESSENTIAL.
• Valid driving license.
• Ability to multitask and problem-solve.
• An excellent communicator, both written and verbal.
• Strong PC skills and the ability to record accurate data.

Key skills or similar Job titles:
Recruitment, Recruitment Consultant, Recruitment Assistant, Recruitment Administrator

Commutable From:
Chester, Deeside, Wirral, Wrexham, Rhyl, Flint, Crewe, Nantwich

For further information about this and other positions, please apply now.

This vacancy is being advertised on behalf of Recruit4staff (Wrexham), who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

Vehicle Technician

Barking

£38k - £44k OTE
Monday to Friday 8.30am - 5.30pm, 1 in 5, Saturdays paid at 1.5x, 8am - 1pm
Ref: OC15128

We are seeking a skilled and experienced Vehicle Technician to join our client's main dealership in Barking. The successful Vehicle Technician will be responsible for diagnosing, repairing, and maintaining a variety of vehicle makes and models. This position requires a strong understanding of automotive systems and the ability to use diagnostic tools and software to identify and resolve complex problems. The ideal candidate will have a passion for cars and a commitment to delivering high-quality work.

Company Benefits:

• Company Pension
• Bonus
• Company Benefits Scheme

Vehicle Technician Responsibilities:

* Diagnose and repair vehicle problems, including engine, transmission, brake, suspension, and electrical issues
* Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections
* Use diagnostic tools and software to identify and resolve complex issues
* Keep accurate records of all work performed and parts used
* Communicate with customers about vehicle issues and repair recommendations
* Maintain a clean and organized work area
* Keep up-to-date with the latest automotive technology and repair techniques

Vehicle Technician Requirements:
* NVQ Level 3 equivalent or higher
* At least 1 year of experience as a vehicle technician
* Ability to use diagnostic tools and software
* Strong problem-solving skills
* Excellent communication and customer service skills
* Valid driver's license

We offer a competitive salary, benefits package, and opportunities for growth and advancement. If you are a skilled and dedicated vehicle technician who is passionate and committed to delivering high-quality work, please submit your resume for consideration.

Consultant - Yvonne Martin
Octane Recruitment
VTSTH

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM, and various related industries.

We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments

Job Specification

Location: Chester (Hybrid working)

Position: Complaints Handler

Hours: 37.5 Hours per week Monday - Thursday between 8:00 - 19:00 / Friday 8:00 - 18:00 / Sat morning 8:00 - 12:00 (at home once trained)

Contract: Permanent

Salary: up to £30,000 DOE + Annual Bonus and Company Benefits

HR GO recruitment are currently seeking a Financial Support Advisor to join my client based in Chester Business Park. You will communicate with customers who have failed to meet their contractual payments towards their Hire Purchase agreement. Assessing each customer's circumstance on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customer's agreement up to date as soon as possible.

The ideal candidate will have experience in a similar role.

Responsibilities:

• Communicate with customers who have failed to meet their agreed payment date, assist and support to help them get their agreement up to date.
• Ensure that all customer agreements are reviewed thoroughly to understand the customer's situation, making sure that all previous agreement notes are checked for previous customer communications and arrangements in place.

• Review arrears repayment plans on a regular basis to ensure they remain in line with the customer's circumstances.
• Identify, recognize and work with customers whose circumstances are often vulnerable.
• Communicate with our customers both verbally and in writing in a clear, fair and not misleading way.
• Completing all actions that are agreed with customers in the relevant time frames to ensure the best customer experience is achieved.

• Where applicable signpost customers to relevant non-for-profit organizations for support and advice
• Work towards achieving daily and monthly targets both individually and as a team.

• Conduct all tasks in line with regulatory rules and expectations and in particular consumer duty and treat customers fairly.
• Raise any procedural, departmental risks and concerns in line with company process and escalation routes.

Skills/Experience:

• Previous call centre or collections experience (desirable), and full training will be provided
• Working knowledge of Microsoft Office applications
• Basic IT skills
• Good communication skills (written and verbal)
• A team player
• Positive attitude
• Flexible in approach
• Ability to work to tight deadlines

This is an office-based role in Chester Business Park with additional home working on a Saturday morning on a rota basis following initial training basis.

Due to the nature of the role, these will be subject to a DBS and Credit Check.

Please do not hesitate to contact me for further information on 0151 3471110 or email nicola.evans@hrgo.co.uk

Job Specification

Location: Chester (Hybrid working)

Position: Financial Support Advisor

Hours: 37.5 Hours per week Monday - Thursday between 8:00 - 19:00 / Friday 8:00 - 18:00 / Sat morning 8:00 - 12:00 (at home once trained)

Contract: Permanent

Salary: up to £30,000 DOE + Annual Bonus and Company Benefits

HR GO recruitment are currently seeking a Financial Support Advisor to join my client based in Chester Business Park. You will communicate with customers who have failed to meet their contractual payments towards their Hire Purchase agreement. Assessing each customer's circumstance on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customer's agreement up to date as soon as possible.

The ideal candidate will have experience in a similar role.

Responsibilities:

• Communicate with customers who have failed to meet their agreed payment date, assist and support to help them get their agreement up to date.
• Ensure that all customer agreements are reviewed thoroughly to understand the customer's situation, making sure that all previous agreement notes are checked for previous customer communications and arrangements in place.

• Review arrears repayment plans on a regular basis to ensure they remain in line with the customer's circumstances.
• Identify, recognize and work with customers whose circumstances are often vulnerable.
• Communicate with our customers both verbally and in writing in a clear, fair and not misleading way.
• Completing all actions that are agreed with customers in the relevant time frames to ensure the best customer experience is achieved.

• Where applicable signpost customers to relevant non-for-profit organizations for support and advice
• Work towards achieving daily and monthly targets both individually and as a team.

• Conduct all tasks in line with regulatory rules and expectations and in particular consumer duty and treat customers fairly.
• Raise any procedural, departmental risks and concerns in line with company process and escalation routes.

Skills/Experience:

• Previous call centre or collections experience (desirable), and full training will be provided
• Working knowledge of Microsoft Office applications
• Basic IT skills
• Good communication skills (written and verbal)
• A team player
• Positive attitude
• Flexible in approach
• Ability to work to tight deadlines

This is an office-based role in Chester Business Park with additional home working on a Saturday morning on a rota basis following initial training basis.

Due to the nature of the role, these will be subject to a DBS and Credit Check.

Please do not hesitate to contact me for further information on 0151 3471110 or email nicola.evans@hrgo.co.uk

Vehicle Technician

Barking

£38k - £44k OTE
Monday to Friday 8.30am - 5.30pm, 1 in 5, Saturdays paid at 1.5x, 8am - 1pm
Ref: OC15128

We are seeking a skilled and experienced Vehicle Technician to join our client's main dealership in Barking. The successful Vehicle Technician will be responsible for diagnosing, repairing, and maintaining a variety of vehicle makes and models. This position requires a strong understanding of automotive systems and the ability to use diagnostic tools and software to identify and resolve complex problems. The ideal candidate will have a passion for cars and a commitment to delivering high-quality work.

Company Benefits:

• Company Pension
• Bonus
• Company Benefits Scheme

Vehicle Technician Responsibilities:

* Diagnose and repair vehicle problems, including engine, transmission, brake, suspension, and electrical issues
* Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections
* Use diagnostic tools and software to identify and resolve complex issues
* Keep accurate records of all work performed and parts used
* Communicate with customers about vehicle issues and repair recommendations
* Maintain a clean and organized work area
* Keep up-to-date with the latest automotive technology and repair techniques

Vehicle Technician Requirements:
* NVQ Level 3 equivalent or higher
* At least 1 year of experience as a vehicle technician
* Ability to use diagnostic tools and software
* Strong problem-solving skills
* Excellent communication and customer service skills
* Valid driver's license

We offer a competitive salary, benefits package, and opportunities for growth and advancement. If you are a skilled and dedicated vehicle technician who is passionate and committed to delivering high-quality work, please submit your resume for consideration.

Consultant - Yvonne Martin
Octane Recruitment
VTSTH

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM, and various related industries.

We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments

Virtual Vehicle Diagnostic Technician

Location: Nottingham
Salary: Negotiable depending on experience ( between £35,000- £45,000)
Working hours: Monday to Friday, 8:15 am - 5:15 pm (42.5 hours) NO WEEKENDS!!!
(37.5 hours) - split shift (flexible) - 1st week 8am-4pm, 2nd week 9am-5pm or 9:30am-5:30pm

Are you a diagnostic / master tech who is looking to come off the tools where you can transfer your skills across to a family owned business who look after their staff and based in the Nottingham area?

This is a company that primarily provide an automotive virtual diagnostic & programming service to a customer base that stretches throughout Europe. On a day to day you would be required to carry out in depth diagnosis, module programming, key programming and be aware of the latest procedures as well as being passionate about the future technology and the motortrade.

Benefits: Virtual Vehicle Diagnostic Technician

• 30 Days Holiday including Bank Holidays (increasing with length of service)
• Competitive salary based on experience with excellent employment conditions.
• Opportunities for professional development and certifications
• Supportive and innovative work environment
• Modern office vibes (Canteen, pool table, darts, table tennis etc)

Virtual Vehicle Diagnostic Technician role:

• Diagnose and troubleshoot vehicle issues using the companies diagnostic tools through our remote diagnostic portal.
• Provide technical support and repair advice to customers and their technicians via chat, mail, or phone.
• Interpret diagnostic codes and data, and recommend corrective actions to ensure a fix on the first contact.
• Maintain equipment and software updates, and continuously learn new techniques and tools.
• Work collaboratively with team members, sharing insights and best practices.
• Maintain accurate records of diagnostic procedures and outcomes.
• Ensure high levels of customer satisfaction through excellent service quality.

Requirements -Virtual Vehicle Diagnostic Technician:

• Proven experience as an auto mechanic using diagnostics
• NVQ Level 3, City & Guilds qualification, or equivalent highly preferred.
• Excellent knowledge of mechanical, electronics, and electrical components of vehicles.
• Proficient in using automotive diagnostic software and equipment.
• Strong problem-solving skills, attention to detail, and excellent communication skills.
• Ability to work independently and as a real team player with a solution-oriented approach.

If you have any further questions then please submit your application so we can discuss through the opportunity and your CV.
Please note all applications will be strictly confidential and we won't send your CV out without talking with you first.

VTMDL

Consultant: Danielle Kingston

Octane reference: OC18053

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Job Specification

Location: Chester (Hybrid working)

Position: Financial Support Advisor

Hours: 37.5 Hours per week Monday - Thursday between 8:00 - 19:00 / Friday 8:00 - 18:00 / Sat morning 8:00 - 12:00 (at home once trained)

Contract: Permanent

Salary: up to £30,000 DOE + Annual Bonus and Company Benefits

HR GO recruitment are currently seeking a Financial Support Advisor to join my client based in Chester Business Park. You will communicate with customers who have failed to meet their contractual payments towards their Hire Purchase agreement. Assessing each customer's circumstance on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customer's agreement up to date as soon as possible.

The ideal candidate will have experience in a similar role.

Responsibilities:

• Communicate with customers who have failed to meet their agreed payment date, assist and support to help them get their agreement up to date.
• Ensure that all customer agreements are reviewed thoroughly to understand the customer's situation, making sure that all previous agreement notes are checked for previous customer communications and arrangements in place.

• Review arrears repayment plans on a regular basis to ensure they remain in line with the customer's circumstances.
• Identify, recognize and work with customers whose circumstances are often vulnerable.
• Communicate with our customers both verbally and in writing in a clear, fair and not misleading way.
• Completing all actions that are agreed with customers in the relevant time frames to ensure the best customer experience is achieved.

• Where applicable signpost customers to relevant non-for-profit organizations for support and advice
• Work towards achieving daily and monthly targets both individually and as a team.

• Conduct all tasks in line with regulatory rules and expectations and in particular consumer duty and treat customers fairly.
• Raise any procedural, departmental risks and concerns in line with company process and escalation routes.

Skills/Experience:

• Previous call centre or collections experience (desirable), and full training will be provided
• Working knowledge of Microsoft Office applications
• Basic IT skills
• Good communication skills (written and verbal)
• A team player
• Positive attitude
• Flexible in approach
• Ability to work to tight deadlines

This is an office-based role in Chester Business Park with additional home working on a Saturday morning on a rota basis following initial training basis.

Due to the nature of the role, these will be subject to a DBS and Credit Check.

Please do not hesitate to contact me for further information on 0151 3471110 or email nicola.evans@hrgo.co.uk

Support Worker | Day and night vacancies available | Saltney | 37.5 hours per week | 4 on, 4 off rolling shift pattern | Days: 2 x 07.55am — 19.00pm and 2 x 11.00am — 22.05pm | Nights: 2 x 20.00pm – 08.05am, 2 x 21.15pm – 08.20am | Day - £25,125 – £28,318.92 + Night - £24,223.68 - £27, 695.16

For over 55 years, our client has provided safe, quality accommodation, along with first class support services to the most vulnerable members of society.

They provide person centred, supported housing across Wirral, Cheshire and Warrington, with a focus on specialist support services to people aged 18 years and over who are at risk of, about to become, or are homeless, and 16 to 21 year old care leavers.

In this role, you will fully utilise an Assessment, Planning, Implementation and Review approach within service delivery-based activities to equip residents with the knowledge, skills and confidence they need to enable them to pursue their journey of choice towards living independently, ensuring support networks are available to residents by working in collaboration with partnership agencies.

You will provide housing management support, complete and explain licence agreements, manage rental income, void management and building health and safety.

Are you the right person for the job?

The following criteria are essential for this role

• Experience working with vulnerable client groups
• Experience in managing caseloads
• Commitment to delivery of a high quality service
• Approachable and positive manner
• Awareness of Health and Safety issues
• High-quality communication skills
• Can deliver written and verbal reports
• NVQ Level 3 or above in Health and Social Care or equivalent
• Experience in dealing with Safeguarding matters/situations
• Knowledge of Mental Health
• Knowledge of Substance Misuse

What will your role look like?

Your key tasks will be:

• To ensure that the services delivered to residents are of the highest quality, by contributing towards project performance against internal and external requirements
• To follow policies and processes within service delivery practice, and contribute to service improvement
• To contribute towards the maintenance and health and safety of Association properties and be compliant with legislation and regulations
• To ensure effective collaboration, underpinned by a clear focus on meeting the needs of individuals, taking an outcome-focused approach, utilising relevant systems and clear lines of communication, and a shared understanding of roles and responsibilities

What can you expect in return?

• The pension scheme for new staff will be based on a defined employer contribution of 3% and employee contribution of 5% (minimum)
• 5.6 weeks holiday and maximum of 5 Extra Company Days awarded based on length of service
• A days annual leave if your birthday falls on a working day
• Required to work Bank Holidays if it falls on shift pattern
• Medicash Scheme
• Business mileage is paid at 45 pence per mile
• You will join an Investors in People Gold employer

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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