Total 126 Human Resources job vacancies in Chelmsford, CM1 1

Are you an experienced, dynamic HR Manager seeking a fresh challenge? Do you enjoy managing a team? Would you relish the chance to deliver strategic people goals and make a difference?

At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.

We are currently looking for a Senior HR Manager to play a key part in the management and delivery of a comprehensive HR service across our London and South East region. This key opportunity will manage a team of experienced HR Managers with overall responsibility for delivering a comprehensive, commercially focused HR service. We are flexible on location for this role as it will involve travel across London, Kent and East Anglia. You may live in St Albans, Luton, Chelmsford, Ipswich, Maidstone, Dartford, Watford, Milton Keynes, Hayes, Slough, Maidenhead or any of the surrounding areas and this could be the role for you.

Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds.

Main Responsibilities

Reporting directly to the HR Director, the Senior HR Manager will be responsible for the delivery of comprehensive HR service to a Business of over 1,000 employees across a range of product streams and professions.

You will work closely with the Managing Director in the region and other key stakeholders to design, develop and implement the regional people strategy aligned to national strategies ensuring that we have a high-performing business, which is able to attract, retain and develop people to deliver success.

As well as managing the provision of a professional and strategic HR service within the region to a range of senior leaders, you will also actively contribute to Tarmac’s wider HR agenda, including inclusion and diversity, talent development, improving employee engagement, developing our employer brand, and increasing community / educational engagement through the development of youth strategies.

As Senior HR Manager you will be responsible for:

• Managing key service delivery relating to organisational change management; delivery of critical people development programmes; adherence to reward policy; supporting performance management and working with the business to achieve a positive employee relations culture
• Partnering with our Reward team and your peer group to ensure a consistent and fair approach to salaries and Terms and Conditions
• Contributing to health and wellbeing, talent management, and salary management programmes across the region and wider business
• Creating a positive employee relations climate of partnership through the facilitation of a business-focused partnership between Trade Unions, employees, and management
• Playing a key role in ensuring Tarmac is an organisation where all individuals can flourish and develop, ensuring the region has robust succession plans for all critical roles and encouraging a 'One Tarmac' approach to talent management & development
• Developing and embedding HRMI data suite and KPI’s, critically reviewing regional performance to identify opportunities for improvement and value-add initiatives. Reviewing data to identify demographic trends and defining strategies to improve representation (age, gender and ethnicity)
• Partnering with leaders to define and deliver employee engagement action plans, focused on improving engagement and cultural indicators and identifying areas of improvement for ‘Cultural Enablement’ initiatives
• Researching future of work trends and innovation, making suggestions on how HR practice should evolve as technology advances and society shifts
• To coach, lead and develop the capability of the regional HR team and ensure a healthy succession plan is in place for the HR Operations team and wider function

The Ideal Candidate

The ideal candidate for the role of Senior HR Manager you will be CIPD qualified or possess equivalent experience and possess a comprehensive understanding of HR principles and practices coupled with relevant business experience and professional development. You will be a well organised, agile and resilient Manager - the ability to develop and execute strategies through a team of HR professionals is vital for this role.

Suitable candidates for Senior HR Manager will be able to lead, develop and inspire direct reports and people in the wider organisation to cultivate high-performing, competent teams. Your ability to deliver excellent performance and influence internal and external stakeholders to deliver positive results will be fully utilised in this role. Shortlisted candidates will demonstrate the following competencies:

• Strategic: supports the organisation’s strategic direction, future-focused, executes strategies through a team of HR professionals
• Commercial: understands the business needs with awareness of value drivers
• Consultant Mindset: diagnoses problems, creates solutions, and tailors to business needs
• Effective Communicator: Listens, engages, influences, collaborates and builds relationships
• Thinks bigger: looks holistically beyond HR to the business and external context – brings fresh perspectives in
• Data-oriented: Able to identify business issues from data and act based on analysis and judgement
• Digitally enabled: Understands the implications of digitalisation for the people strategy and business
• Curious with a growth mindset, invests in continuous learning and develops understanding of future of work trends
• Agile and adaptable with a continuous improvement mindset and change agent approach
• Comprehensive understanding of HR principles and practices, coupled with relevant business experience and professional development.
• High integrity and advocacy skills with the ability to challenge (stands up for what is right)
• Impact and influence (able to get acceptance of ideas through indirect influence)
• Personal Drive and a desire to succeed and improve
• Leadership skills, the ability to develop, motivate and inspire a team

In return, Tarmac provides an excellent salary, company car/allowance, bonus and PMI and a work environment that is inclusive, innovative and rewarding.

If you enjoy making a difference and recognise that people are our greatest asset, then get in touch/apply to find out more.

Your background does not necessarily have to be from the same industry as we are working hard to create a dynamic and inclusive environment and it is important that our people come from a variety of different backgrounds.

Why Us

In addition to the role of Senior HR Manager we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including company car/car allowance as well as:

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
• Training and development opportunities

Interested? Why not click here to find out more? Go on… are you ready to build your future?

Tarmac, a CRH company, is an equal-opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.

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Tarmac Trading Limited

Are you passionate about making a difference and helping others?

Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?

Consider the role of an Employment Adviser at Reed in Partnership!

We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.

What the job is about

Our Employment Advisers are the front line of Reed in Partnership. The main purpose of the role is to support unemployed jobseekers (our participants) with finding and sustaining employment, engage with employers and make local communities aware of the benefits of our service. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role.

Just some of your day-to-day responsibilities will include

• Meeting with jobseekers, identifying any challenges and barriers with finding employment
• Booking jobseekers to any relevant training courses including customer service, security, hospitality, personal development, IT literacy and many others
• Supporting jobseekers with CV writing and job application process
• Liaising with employers to identify any employment opportunities for the jobseekers
• Outreach work – promoting Reed in Partnership within the local community

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays
• Reed Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be found Here
• With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together.

Where possible we consider applications from candidates that require part-time hours, please discuss with your Talent Partner if this is something you require.

To be successful in this role, we are looking for someone with

• Able to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities
• Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)
• Experience of working in a performance target driven environment
• Willingness to travel locally (e.g. to meet customers/employers).
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma in combination with GCSE English Language Grade B or above (or equivalent Level 2 qualification). If you do not possess this level of qualification you will be required to achieve a Level 2 in a Literacy Assessment conducted at interview stage.

Desirable Qualifications

• Experience of exposure to various customer groups.
• Previous experience of a working in a similar role in Welfare to Work or publicly funded services
• Any relevant advisory and/or training qualification e.g. Award in Education & Training (formally PTLLs Level 3), NVQ Advice & Guidance or equivalent.

A degree in relevant subjects or equivalent, e.g. Sociology, Social Care etc.

Proud member of the Disability Confident employer scheme

Full Time 37.5 hours – Happy to talk Flexible and Agile Working

Would you like to work for a progressive and ambitious company which is also one of the most successful within the UK construction industry?

If so, we’ve a fantastic opportunity within our Construction business for an ambitious and talented Planner to join us in Chelmsford.

About the Role

Joining our team, you’ll provide programmes, analysis of programmes and communication with the team as required by the Senior Planner / Planning Manager and produce and assist in the production of tender logistics plans, method statements and temporary works schedules. Assisting project managers with onsite planning and reporting requirements, you will manage your own tasks, taking day to day decision on your own, and manage costs and quantities on small projects or as part of a team on a larger project.

About You

Educated to degree level in Building Studies (or equivalent), you’ll have extensive experience in programme / project management and project planning (including programme controls, project reviews, and cost and risk analysis). You’ll be competent in project management software to include Primavera P6 or Asta PowerProject and have experience of working on multi-discipline construction projects within the sectors Morgan Sindall operates.

With good attention to detail and the ability to work to challenging deadlines, you will work well as part of a team and be self-motivated to work on own initiative. You’ll have well developed numerical and analytical skills and have a creative approach to problem solving.

A full UK driving licence is essential.

Benefits

We strive to support our colleagues to achieve a healthy work-life balance. We understand that many of our people have family and personal responsibilities and so we are committed to providing that support. Pension Scheme matched up to 6%; 26 days holiday plus bank holidays and rising to 30 days after 8 years’ service and the holiday plus scheme; Private Healthcare Cover; Life Assurance up to 4 times your basic salary; Recognition for professional qualification/membership achieved up to £1000; Mental Wellbeing and Employee Supports; People Portal for high street discounts; Long Service Awards; Sharesave Plan; Incentive Scheme; Enhanced Family leave and more!

About Us

Morgan Sindall provides national construction and infrastructure services to private and public sector customers across a comprehensive range of markets. We aim to create great results for our customers, partners and ourselves. Our Leadership are focused on building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with our customers and supply chain partners drives our business strategy. We have a balanced approach to securing new work, engaging with customers and frameworks that offer the opportunity for long-term relationships and repeat business.

Please refer to the full Job Description upon completing your application.

At Morgan Sindall Construction, we encourage diversity of people and thought, and we embrace peoples’ differences.

Everyone is unique and we value the different ideas, experiences, and perspectives that each individual brings to their work, their team, and the wider business.

We are committed to ensuring we create the very best place to work in the industry, and an environment where every person feels included and is treated equally, fairly and with respect.

We actively promote an inclusive culture where you can be yourself at work. It’s this approach we believe brings out the best in everyone and creates a fun, dynamic, innovative, and rewarding environment.

Morgan Sindall is an equal opportunities employer and has been accredited with the Positive About Disabled People ‘Two Ticks’ accreditation. We are also an Investors in People company.

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our 24/7 Contact Centre takes hundreds of thousands of calls each year, providing our customers with help when it is needed most. Our agents are trained to deal with a wide range of calls which ensure customer queries are handled with the highest levels of customer service.

The Role - Team Manager

We’re looking for motivated and driven individuals to join our team as a Team Manager. The successful candidate will be leading and performance managing a team of Customer Service Advisors to deliver in hours and out of hours support services to clients and customers via multiple channels within a 24/7/365 Customer Service Centre.

The hours of this role will vary from 7/8am to 5/6pm or 2pm to 10pm. You will be working on a 4 days on, 4 days off basis so this will also include weekends.

Duties/Key Responsibilites

• The performance and development of a team of cross-skilled customer service advisors in line with the CSC performance management framework.
• Support the deliver of the Connect operational plan with clear performance and customer service outcomes.
• Support and deliver the Pinnacle values through effective management of people and processes.
• Work collaboratively with internal and external partners to achieve agreed objectives.
• Deputising for the Head of Contact Centre Operations Manager as required.
• You will performance manage a team of CSA’s responsible for dealing with high volume customer contact and enquiries by telephone/live chat/social media/e-mail etc.
• You will work in a performance management driven culture with SMART objectives linked to the overall CSC key performance indicators.
• You will provide ongoing coaching and development of your CSA’s which will include monthly 1-2-1 sessions, team meetings and individual personal development plans.
• You will be a customer service ambassador, ensuring your team provide excellent customer service, take ownership, and promote customer self-service in the future.
• You will ensure your CSA’s resolve customer enquiries in a quick and efficient manner, resolving issues via first contact resolution (FCR) where possible, to deliver a seamless out of hours service in line with the Pinnacle values.
• You will deal with escalations from CSA’s where appropriate and look to limit the volume of complaints raised to front-line staff by early agreed resolution with our customers.
• You will ensure a high-quality is provided to customers at all times in line with Pinnacle values, behaviours, and corporate standards.
• You will act as a positive role model for other staff members, and convey the Pinnacle values, behaviours, and corporate standards at all times.
• Promote and support a culture of continuous improvement in customer service to achieve excellence.
• Use feedback from customers to improve services being delivered by your team.
• Support your team to provide proactive customer services.
• Be prepared to offer support to resolve difficult issues and manage escalated complaints about our services quickly, learning from the experience.
• Promote a culture that balances the needs of the customer with those of the business.
• Seek and act on feedback to improve your team performance.
• Effectively performance manage staff to ensure service standards are maintained.
• Have a clear understanding of the Organisations objectives and how you feel you and your team contribute to meeting them.

Skills Required

In order to be successful in this role, we have outlined the key behaviours we’ll expect of you, and the knowledge, experience, and skills you will need to do the job. You’ll be assessed on these criteria at various stages through the selection process.

• Staff management experience, preferably in a customer focused, contact centre environment.
• Experience of delivering excellent customer services that meet individual and team needs and performance requirements.
• Experience of managing business and staff performance.
• Willingness to work evenings/weekends to meet client and customer needs.
• Excellent communication and relationship building skills.
• Experience of working in a repairs and maintenance, social housing, or similar environment.
• Experience of managing staff working in a multi-channel customer service centre.
• Experience of delivering an effective repairs and maintenance service.
• Strong people management, coaching and development, problem-solving skills.
• Excellent customer service and recovery skills.
• Ability to work independently, manage your own workload and meet deadlines.
• Good communication skills, including written and verbal with excellent interpersonal skills and ability to express ideas in a clear and concise manner to different audiences.
• Good decision making and ability to think tactically and identify service improvements.
• Experience of working in a performance management culture.
• Ability to deal firmly, yet diplomatically with a wide range of people and situations.
• Ability to work flexibly and have an adaptable approach to change and lead people through that change well in a fast-paced, contact centre environment.

Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

Your new company
An independent body that work on behalf of insurance companies within the London Market, based in the heart of the City. Their mission is to be at the forefront of creating an optimal trading environment for London Insurance companies.Due to growth and recent company restructuring, they are now looking to add a Development Underwriter to their East Anglia division.

Your new role
As a Development Underwriter, you will be responsible for writing new business within the Commercial / Property book, adding to an already strong pipeline. They have committed brokers in the region and are looking for an individual to come in and add value to the proposition.
Predominately a remote role, you will be expected to be on the road, arranging broker appointments and winning new business.

What you'll need to succeed
5+ Years experience underwriting Commercial / Property business
Confidence to go out and meet with brokers / sell the companies products
Enjoy taking on responsibility / entrepreneurial mindset
Prior Broker relationships preferred but not essential

What you'll get in return
Salary dependent on experience & size of transferable business
Bonus structure based on business written
Comprehensive benefits package
Competitive pension scheme


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A fantastic new job opportunity has arisen for a committed Nurse Deputy Home Manager to work in a brand new excellent nursing home based in the Chelmsford, Essex area. You will be working for one of UK’s leading health care providers

This is a nursing home with a welcoming and homely environment for those with a variety of needs and offering the highest levels of care, service and flexibility

**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**

As the Deputy Manager your key responsibilities include:
• Responsible for monitoring standards of care delivered by qualified and unqualified care staff
• Support the Manager in the implementation of all policies, procedures, and business objectives
• Prepare the staff duty rota to ensure appropriate staffing levels at all times
• Responsible for monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation
• Act as a focal point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon and concerns or complaints are promptly investigated and dealt with appropriately
• Liaise with the Home Manager across the range of operational activity to be able to assume responsibility for managing the Home during the manager’s scheduled and unscheduled absences
• Contribute fully to team working, responding positively to colleagues and action all reasonable work instructions promptly
• Advise on the supply and quality of items used to carry out tasks, ensuring the timely and appropriate ordering of replacement goods

The following skills and experience would be preferred and beneficial for the role:
• Have strong leadership skills & are highly motivated
• Have a friendly & caring attitude
• Able to engage well with the residents and their families
• Have strong written & verbal communication skills
• Experience of working with people with Dementia

The successful Deputy Manager will receive an excellent salary of £23.00 per hour and the annual salary £44,850 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
• 28 days holiday (FTE) (including bank holidays)
• Annual pay reviews, pension contributions & enhanced bank holiday rates
• Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
• Refer a friend or resident bonus scheme
• Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more

Reference ID: 6500
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Waste Collection Operative - Loader temp to perm opportunity with Chelmsford City Council


Hays is excited to be working in partnership with Chelmsford City Council, who are always looking to expand their teams and are looking for the right candidates who can help them to provide a waste collection service for their residents in Chelmsford.


You will be in a team of up to three people delivering good customer service in a fast-paced environment. Your responsibilities will include working proactively removing waste and recycling as your daily duties.


You will be required to have a 'can do' approach to your daily duties to get them completed as efficiently as possible. You will also be required to supply your own PPE (safety boots and a Hi-Vis vest).


In return, you will receive an increase in the hourly rate after your three-month service. You will enjoy working in a hardworking team of individuals who will support you to get the job done. You'll be looked after by a Hays consultant who is on-site every day. Onsite parking for cars and bikes is also available.


If you're interested in this role, please click 'apply now' to forward an up-to-date copy of your CV, or call Alex Garner now for an informal discussion.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

HGV Drivers with CPC Card required for ongoing temporary work in Chelmsford.

Our client is looking for hard working, reliable staff to drive around Chelmsford removing waste and recyclable from homes and businesses and take away for disposal or recycling. If you are physically fit and work well in a team, this job is for you.

In this role you will need to work quickly and cleanly and remain polite and professional with the public. Be upbeat, proactive and positive, with a 'can-do' attitude. You must also have a flexible approach to work and changing circumstances.

Work activities include:
- collecting residential waste and recycling in Chelmsford
- moving bags, wheelie bins and recycling bins and boxes
- using a lifting mechanism to tip the waste from bins into the lorry
- reporting any problems with waste collections
- help waste collection operatives with collections

2 years HGV driving experience required but not essential.

Working hours:
6:30/7am start - 9.25 hours day (job and finish)
Tuesday to Friday
37 hours a week
(overtime available depending on workload)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact Alex at Hays in Chelmsford for a confidential discussion on your career.

INDEOE

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you passionate about making a difference and helping others?

Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?

Consider the role of an Employment Adviser at Reed in Partnership!

We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.

What the job is about

Our Employment Advisers are the front line of Reed in Partnership. The main purpose of the role is to support unemployed jobseekers (our participants) with finding and sustaining employment, engage with employers and make local communities aware of the benefits of our service. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role.

Just some of your day-to-day responsibilities will include

• Meeting with jobseekers, identifying any challenges and barriers with finding employment
• Booking jobseekers to any relevant training courses including customer service, security, hospitality, personal development, IT literacy and many others
• Supporting jobseekers with CV writing and job application process
• Liaising with employers to identify any employment opportunities for the jobseekers
• Outreach work – promoting Reed in Partnership within the local community

What’s in it for you?

Alongside a generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays
• Reed Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be found Here

With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

To be successful in this role, we are looking for someone with

• Able to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities
• Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)
• Experience of working in a performance target driven environment
• Willingness to travel locally (e.g. to meet customers/employers).
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma in combination with GCSE English Language Grade B or above (or equivalent Level 2 qualification). If you do not possess this level of qualification you will be required to achieve a Level 2 in a Literacy Assessment conducted at interview stage.

Desirable Qualifications

• Experience of exposure to various customer groups.
• Previous experience of a working in a similar role in Welfare to Work or publicly funded services
• Any relevant advisory and/or training qualification e.g. Award in Education & Training (formally PTLLs Level 3), NVQ Advice & Guidance or equivalent.

A degree in relevant subjects or equivalent, e.g. Sociology, Social Care etc.

Proud member of the Disability Confident employer scheme

Your new company
You will be working in a vibrant, modern University which is gaining prominence both nationally and internationally with ambitious plans for their future. The main campuses are based in the cities of Cambridge, Chelmsford and Peterborough and have been transformed with major capital investments. With an excellent working environment and phenomenal benefits, this is an amazing opportunity.


Your new role
As an Application Analyst (Academic Systems) at Anglia Ruskin University, you will have a crucial role in managing, maintaining, and supporting our Research & Academic Systems.


What you\'ll need to succeed

• Experience managing and supporting large Research & Academic Systems, including LMS, Library, Multi-Media, and third-party integrations.
• Providing software and systems support to end users.
• Requirements gathering, analysis, and testing of systems.
• Systems configuration and administration experience.
• Demonstrated ability to deliver high-quality customer service.
• Experience working in Higher Education (desirable).
• Experience with Canvas LMS and/or Moodle (advantageous).
• Experience in application supplier management.
• Experience in application evaluation.

What you\'ll get in return

• A salary package circa £37,000 to £43,000 per annum (DOE).
• 30 days annual leave + 8 bank holidays (plus campus wide closure for certain times of the years).
• Excellent pension scheme - chance to join LGPS.
• Flexible/hybrid working.
• Ongoing training and development.

What you need to do now


If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now.
If this job isn\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Position: Registered Nurse
Location: Chelmsford
Working Hours: 37.5 hours per week, Days
Salary: £21.69 per hour

Time Recruitment is currently seeking a dedicated Registered Nurse to work days shifts at a newly acquired nursing home in Chelmsford.

Our client is an award-winning, family-run care provider dedicated to giving top quality care across all their care homes and pride themselves on the communities they have created within their homes. It is a 64 bedded service and has inherited a Good CQC. All shifts are well-staffed, and you will be joining a team of well-trained care and support staff alongside with having additional on-call support.

Key Responsibilities:

* Ensuring the well-being of all residents
* Delivering precise clinical care, including medication administration and detailed care planning
* Providing warmth, comfort, and support to residents
* Adhering to NMC standards and the Code of Conduct
* Safeguarding the welfare of both residents and staff
* Effectively leading shifts to ensure optimal care delivery

Requirements:

* An RGN with a valid NMC Pin
* Experience working with Dementia/Elderly Care

Benefits:

* Free DBS Check and reimbursement for Annual NMC Pin Registration cost
* Paid Breaks
* Enhanced Bank Holiday rates at Christmas and New Year at Double time, all other bank holiday paid at Time and a Half
* Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
* Refer a friend or resident bonus scheme
* Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more
* Free Uniform
* Annual Staff Awards Programme

If you are a Registered Nurse with a passion for delivering exceptional care, please contact Tess at Time Recruitment or apply below!

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

• Entry/ record and consolidate employees’ data, basic data analysis.
• Prepare and coordinate with HR Service to archive international letters and notifications.
• Coordinate with related departments/ person to facilitate sharing sessions/ events/ meetings on:
  • International assignment briefing
  • Employees’ welfare and benefits
  • Total Rewards knowledge
  • Learning and Development training
  • Other related topics
• Support in drafting and rechecking policy, process, procedures, regulation, announcement, templates, and related documents as guideline from Supervisor.
• Prepare slides for related topics as assigned by Supervisor.
• Follow up with stakeholders on above topics.
• Other ad hoc tasks from Supervisor.

Scheduling & Deployment Assistant

£24,000 - Home Based

Retail and Asset Solutions are looking for a Scheduling & Deployment Assistant to join our Store Support team on a permanent basis. You will be responsible for ensuring all administrative tasks relating to the Store Support schedules and deployment of workers are carried out efficiently and effectively to ensure the correct resource is available for client programs.

Job Specifics - Scheduling & Deployment Assistant

You will be required to:

• Work closely with the scheduling & deployment manager and teams to understand the requirements of our clients
• Ensure all client booking requests are transferred onto the main schedules and into Field Power (Field Power is a specially designed data base for RAS)
• Update and manage the data within field power
• Schedule and deploy field staff effectively and efficiently
• To support the use of local resource to avoid accommodation and travel costs
• Annual Salary - £24,000
• Monday to Friday, 40hours per week

Personal Specification:

• The ability to work in a highly challenging, fast moving, reactive and innovative environment.
• High level of both numeracy and literacy
• Excellent presentation, communication and interpersonal skills
• A good level of IT knowledge including Microsoft products (Word, Excel, Outlook)
• Geographical knowledge desirable
• A professional and confident telephone manner

We look forward to receiving your application.

https://www.retailassetsolutions.com/who-we-are/

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.

By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.

An exciting job opportunity has arisen for a committed Registered Nurse to work in an exceptional hospital service based in the Chelmsford, Essex area. You will be working for one of UK's leading health care providers

The hospital has established an excellent reputation for providing high standards of treatment for a diverse range of mental health difficulties including addictions, depression, anxiety, and stress

**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**

As a Nurse your key duties include:
• Providing a high standard of care to people with mental illness and personality disorder
• Developing therapeutic relationships to optimise patient engagement
• Following all codes of conduct, standards and legislation, respecting the rights of others and promoting ethical practice
• Contributing to patient assessments, compiling a plan of care alongside the individual, and monitoring patient progress
• At a more senior level, you’ll also need to lead shifts as well as mentoring and supporting student nurses and other members of the team

The following skills and experience would be preferred and beneficial for the role:
• Knowledge of the Mental Health Act
• Patient centric & commitment to delivering high quality care
• Fine tuned decision making skills
• Excellent organisational capability
• Effective communication skills
• Flexibility and a strong “can do” attitude

The successful Nurse will receive an excellent annual salary of £34,900 - £37,227 per annum DOE. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
**£5,000 Welcome Bonus + Enhancements**
• Many benefits in line with the NHS
• Working with a dedicated multidisciplinary team
• Free on-site parking
• NMC payment in full
• Enhanced maternity pay
• Access to development opportunities including:
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Improved CPD application & panel process
• Leadership & management development
• Support with your Revalidation
• Long service award
• Sign on bonus - £5000 Welcome – either a sign on bonus or an e-voucher code for the company benefits portal to be redeemed on various items including discounted shopping, red letter days, gym membership etc
• Relocation support (including payment for accommodation or moving costs), paid as a lump sum (T&Cs Apply)
• Payment into the pension scheme
• Donation to a charity of their choice

Reference ID: 3266
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our 24/7 Contact Centre takes hundreds of thousands of calls each year, providing our customers with help when it is needed most. Our agents are trained to deal with a wide range of calls which ensure customer queries are handled with the highest levels of customer service.

The Role - Team Manager

We’re looking for motivated and driven individuals to join our team as a Team Manager. The successful candidate will be leading and performance managing a team of Customer Service Advisors to deliver in hours and out of hours support services to clients and customers via multiple channels within a 24/7/365 Customer Service Centre.

The hours of this role will vary from 7/8am to 5/6pm or 2pm to 10pm. You will be working on a 4 days on, 4 days off basis so this will also include weekends.

Duties/Key Responsibilites

• The performance and development of a team of cross-skilled customer service advisors in line with the CSC performance management framework.
• Support the deliver of the Connect operational plan with clear performance and customer service outcomes.
• Support and deliver the Pinnacle values through effective management of people and processes.
• Work collaboratively with internal and external partners to achieve agreed objectives.
• Deputising for the Head of Contact Centre Operations Manager as required.
• You will performance manage a team of CSA’s responsible for dealing with high volume customer contact and enquiries by telephone/live chat/social media/e-mail etc.
• You will work in a performance management driven culture with SMART objectives linked to the overall CSC key performance indicators.
• You will provide ongoing coaching and development of your CSA’s which will include monthly 1-2-1 sessions, team meetings and individual personal development plans.
• You will be a customer service ambassador, ensuring your team provide excellent customer service, take ownership, and promote customer self-service in the future.
• You will ensure your CSA’s resolve customer enquiries in a quick and efficient manner, resolving issues via first contact resolution (FCR) where possible, to deliver a seamless out of hours service in line with the Pinnacle values.
• You will deal with escalations from CSA’s where appropriate and look to limit the volume of complaints raised to front-line staff by early agreed resolution with our customers.
• You will ensure a high-quality is provided to customers at all times in line with Pinnacle values, behaviours, and corporate standards.
• You will act as a positive role model for other staff members, and convey the Pinnacle values, behaviours, and corporate standards at all times.
• Promote and support a culture of continuous improvement in customer service to achieve excellence.
• Use feedback from customers to improve services being delivered by your team.
• Support your team to provide proactive customer services.
• Be prepared to offer support to resolve difficult issues and manage escalated complaints about our services quickly, learning from the experience.
• Promote a culture that balances the needs of the customer with those of the business.
• Seek and act on feedback to improve your team performance.
• Effectively performance manage staff to ensure service standards are maintained.
• Have a clear understanding of the Organisations objectives and how you feel you and your team contribute to meeting them.

Skills Required

In order to be successful in this role, we have outlined the key behaviours we’ll expect of you, and the knowledge, experience, and skills you will need to do the job. You’ll be assessed on these criteria at various stages through the selection process.

• Staff management experience, preferably in a customer focused, contact centre environment.
• Experience of delivering excellent customer services that meet individual and team needs and performance requirements.
• Experience of managing business and staff performance.
• Willingness to work evenings/weekends to meet client and customer needs.
• Excellent communication and relationship building skills.
• Experience of working in a repairs and maintenance, social housing, or similar environment.
• Experience of managing staff working in a multi-channel customer service centre.
• Experience of delivering an effective repairs and maintenance service.
• Strong people management, coaching and development, problem-solving skills.
• Excellent customer service and recovery skills.
• Ability to work independently, manage your own workload and meet deadlines.
• Good communication skills, including written and verbal with excellent interpersonal skills and ability to express ideas in a clear and concise manner to different audiences.
• Good decision making and ability to think tactically and identify service improvements.
• Experience of working in a performance management culture.
• Ability to deal firmly, yet diplomatically with a wide range of people and situations.
• Ability to work flexibly and have an adaptable approach to change and lead people through that change well in a fast-paced, contact centre environment.

Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.