Total 136 Human Resources job vacancies in Chester, CH4 7QP

Your new company
Hays Recruitment are proud to be working in partnership with a Chester-based secondary school that is easily accessible via public transport as they require motivated and reliable teaching assistants to support in Key Stage 3. This is a long-term contract starting in September 2024.

Your new role
In your new role as a teaching assistant within this school you will be supporting in Key Stage 3 (Years 7 and 8). You will aid with school transisiton's, supporting pupils that have recently joined year 7 and those transitioning from year 8 to 9. You will support your pupils on a 1:1 and group basis, offering intervention and booster sessions in all core subjects as required. You will build strong constructive relationships with your new pupils, encouraging them to partake in learning and reach their full academic potential. You will support the class teacher with classroom management, utilising learning resources and promoting positive behaviours inside and outside of the classroom.

What you'll need to succeed
To be considered in your application, you must have full "Right to Work" in the UK and a minimum of 40 days referenceable experience working with children and young people in the last 2 years, as well as:

• Experience delivering intervention and booster sessions in Maths, English and other core subjects (in line with Key Stage 3 curriculum)
• Be able to effectively manage behaviours in a classroom
• Be able to commit to a long-term contract 5 days per week

What you'll get in return
If you are successful with your application, you will have the full support, dedication and guidance of a senior DfE accredited recruitment consultant, as well as a wide range of benefits, which include:

• Free training
• Competitive daily rate
• Full holiday entitlement
• Company pension scheme
• Access to exclusive vacancies
• Refer a Friend scheme
• Long-term contract

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Recruitment Co are currently recruiting for a Counter Assistant to join a large Public sector organisation.

Main Duties

Posts in the Level 3 grade requires staff to undertake variety of duties ranging from supervision and training, to advice and guidance for the public. In each of the functions interpretative and discretionary skills play significant part,although it is stressed that these skills are brought to bear within written or verbal parameter sand policies set by the organisation. For industrial staff the work requires competence,co-ordination and craftsmanship with a demand for both precision and speed or considerable demand for precision.

1 years experience is essential for the above role.

Your new company
Our client is a reputable law firm based in Cheshire that specialises in residential conveyancing, family, and wills and probate. This firm is well regarded and prides itself on delivering exceptional client experience and service.
Your new role
This is an excellent opportunity for an experienced Residential Conveyancing solicitor to join a well-integrated team. The role will see you manage a diverse caseload of Freehold, Leasehold, Sales, Purchases, and TOE files from inception to completion.

What you'll need to succeed
The ideal candidate would be 2 years PQE with a proven track record of managing their own case load of residential conveyancing cases. Experience of dealing with New Build transactions is advantageous. You will be confident in supervising and coaching more junior members of the team and support with technical elements of cases. Our client will also consider NQ's who have gained experience and have excellent knowledge and understanding of residential conveyancing.
What you'll get in return
The successful candidate will benefit from a competitive salary dependent on experience with additional benefits. You can also expect ongoing progression and development.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Acorn by Synergie is currently on the search for a full time temporary Cleaner to be based in Chester train station.

This is an ongoing temporary position.

Pay Rate: £14.24 per hour

Sundays will be paid as overtime, but currently no plans in place for Sunday work.

Hours: 8PM - 3AM - 35 hours Monday - Friday with potential Saturday's

We are seeking a Cleaner who is reliable, detail-oriented, and able to multitask in a fast-paced environment. As a Cleaner, you will be responsible for maintaining the cleanliness of various public spaces, including train stations and other high-traffic areas.

Some of your key responsibilities will include:

- Ensuring that all areas are kept clean, including floors, surfaces, and restrooms

- Collecting and disposing of bio waste according to safety protocols

- Refilling and restocking supplies as needed

- Reporting any maintenance or safety issues to the appropriate department

- Completing all cleaning tasks within the designated timeframe

In this role, you will have the opportunity to interact with members of the public and work closely with other team members. Therefore, excellent communication and customer service skills are essential.

As a Cleaner, you will be expected to adhere to all health and safety guidelines, as well as our company's policies and procedures. This includes wearing appropriate personal protective equipment and handling bio waste carefully.

References will be required.

Acorn by Synergie acts as an employment business for the supply of temporary workers.

Proud member of the Disability Confident employer scheme

**PLEASE READ BEFORE APPLYING: **Recognising the RESTRICTED nature of the work suitable candidates will be SC clearable or eligible for this level of clearance**

An exciting opportunity has opened within the Supply Chain operations organisation for the position of Engineering Supply Chain Coordinator. This is a perfect opportunity to work on a dynamic network within a world recognised aerospace & defence manufacturer

The successful candidate will be able to take advantage of the latest hybrid working benefits, sharing time between remote working and office-based activities (minimum 3 days on site)

The successful candidate will drive supplier performance across the end-to-end supply chain in a fast-moving, digital environment. This role manages a portfolio of suppliers

Responsibilities:

• Day to Day management of supplier order book ensuring continuity of material supply
• Performing requirement planning and monitoring quantity , deadline and price
• Ensuring products are delivered on time , correct cost and quality to our internal customers in close collaboration with supply chain , quality and strategic buyers
• Identifying and managing risks and ensure engagement of , SCQM , buyers are informed
• Launching recovery actions as necessary
• Teaming up cross functionally - strategic, procurement, quality, engineering, manufacturing, logistics to assist and to participate in the implementation of corrective and preventive actions.
• Steering improvements with the relationship with supplies, supply chain operations
• Ensure ordering process is completed (in accordance with needs) ,
• Be accountable for formal commitments on delivery dates from suppliers , collaborate on PO’s and co-ordinate with internal suppliers
• Analysing forecast reports for import requirements and adjusting
• Adjusting data for MRP driven items to suit build rate
• Inform production via ISHARE of accurate delivery promises
• Attend line side meetings on part discrepancies and issue tool box talk
• Raise 8D when issues arise
• Ensure the payment of the suppliers unpaid invoices are actioned
• Analyse supplier stock reports and provide PO coverage
• Attend PRM meetings and represent the supply chain function
• Ensuring incoming materials supports plan (free issue material) to manufacture plan
• Monitor sales forecasts and challenge detail
• Be accountable of OTD application & collaboration , stock level inventory and supporting KPI’s are updated on the Improvement boards
• Responsible for the good level of communication and transparency to suppliers , SQCM , customer interface
• Ensuring product is released on FIFO
• Providing call off of orderbook for the warehouse at supplier to prep and dispatch
• Awareness of potential compliance risks
• Participating in conference calls with suppliers and internal customers
• Attending an SQCDP session daily with account figures
• Running ME57 reports to show new requirements needed for each supplier
• Advanced knowledge and experienced of SAP and order management systems
• Managed the supplier Q log for discrepancies with deliveries for each supplier
• Action Workflow queries including Qns
• Completed red rabbit forms so urgent deliveries are goods receipted for use.
• Managed concession requirements sent from manufacturing engineers on an adhoc and speesdhop basis for quick turnaround AOG (aircraft on ground)
• Used a complex tracker to manage all speed shop concessions
• Managing missing parts and provide conclusion codes to the business

Skills and Experience:

• Solid experience ideally in one of the following areas:

• Procurement
• Supply Chain
• Manufacturing Engineering
• Design Engineering
• MRP expertise and experience of SAP in a manufacturing environment
• Experience in the use and deployment of Digital solutions/tools
• Experience of transnational working
• Expertise in problem solving
• Good team work ethic
• Project management and LEAN experience
• Ability to communicate at all levels of the business
• Willingness to travel and flexibility
• Google Suite experience desirable

INDTNMI02

INDDC

Your new firm
This is a leading, top 50 accountancy firm with an office located in Chester who have large regional presence with a respectable reputation. Following an extended period of company growth and expansion, they are seeking experienced accounts semi-seniors to join their team which presents excellent progression opportunities for an ambitious candidate to further their career.

Your new role
As Accounts Semi-Senior, you will provide support to senior members of staff to deliver an excellent accountancy service. You will prepare year-end and management accounts, calculate corporation tax and personal tax liabilities and offer tax planning ideas. You will be required to manage and cultivate client relationships and will support clients with software such as Xero. Additionally, you will assist with the coaching of junior associates reviewing their work. Alongside carrying out this high-quality work, you will receive continuous support throughout your ACA or ACCA studies.

What you'll need to succeed
To succeed in this role you will need experience working in an accounts team within practice. Experience in all aspects of an accountancy and exposure in coaching junior members will allow you to be successful in this job. Ideally, you will be ACA/ ACCA part qualified or at a finalist level. The organisation is looking for an individual with excellent interpersonal and communication skills as the role is client facing, as well as a good analytical and review skills with a strong attention to detail.

What you'll get in return
In return, you will be offered a competitive salary of up to £35,000 (depending on experience/qualifications), which includes a healthy holiday package and a strong study package. Additionally, an array of additional perks that value employee wellbeing including hybrid and flexible working, wellness programmes and recognition for outstanding performance to help maintain a healthy work-life balance will be offered.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Specification

Position: Financial Support Advisor

Location: Chester (Site Based Role)

Hours: 37.5 Hours per week Monday - Thursday between 8:00 - 19:00 / Friday 8:00 - 18:00 / Sat morning 8:00 - 12:00 (at home once trained)

Contract: Permanent

Salary: up to £30,000 DOE + Annual Bonus and Company Benefits

HR GO recruitment are currently seeking a Financial Support Advisor to join my client based in Chester Business Park. You will communicate with customers who have failed to meet their contractual payments towards their Hire Purchase agreement. Assessing each customer's circumstance on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customer's agreement up to date as soon as possible.

The ideal candidate will have experience in a similar role.

Responsibilities:

• Communicate with customers who have failed to meet their agreed payment date, assist and support to help them get their agreement up to date.
• Ensure that all customer agreements are reviewed thoroughly to understand the customer's situation, making sure that all previous agreement notes are checked for previous customer communications and arrangements in place.

• Review arrears repayment plans on a regular basis to ensure they remain in line with the customer's circumstances.
• Identify, recognize and work with customers whose circumstances are often vulnerable.
• Communicate with our customers both verbally and in writing in a clear, fair and not misleading way.
• Completing all actions that are agreed with customers in the relevant time frames to ensure the best customer experience is achieved.

• Where applicable signpost customers to relevant non-for-profit organizations for support and advice
• Work towards achieving daily and monthly targets both individually and as a team.

• Conduct all tasks in line with regulatory rules and expectations and in particular consumer duty and treat customers fairly.
• Raise any procedural, departmental risks and concerns in line with company process and escalation routes.

Skills/Experience:

• Previous call centre or collections experience (desirable), and full training will be provided
• Working knowledge of Microsoft Office applications
• Basic IT skills
• Good communication skills (written and verbal)
• A team player
• Positive attitude
• Flexible in approach
• Ability to work to tight deadlines

This is an office-based role in Chester Business Park with additional home working on a Saturday morning on a rota basis following initial training basis.

Due to the nature of the role, these will be subject to a DBS and Credit Check.

Please do not hesitate to contact me for further information on 0151 3471110 or email nicola.evans@hrgo.co.uk

Your new company
A global giant in their field, my client is a successful production & distribution innovator. Due to exceptional growth, they are seeking a dedicated sales support administrator to join their successful customer service division!
Your new role
Working within a successful, fast-paced team, you will be supporting a team of 3 customer service coordinators that are managing large key accounts. Responsible for the seamless administrative support of these accounts, you will be responsible for the accurate and timely input of sales orders into SAP. Working closely with other international teams, you will be supporting with production plans and flagging up any potential issues before they arise. Working to short order times, you will be working daily with hauliers to schedule anywhere between 200-300 distributions weekly. You will be managing all the administration required to ensure the customer's journey is exceptional at all points! You will be based in the Chester office with outstanding support and impressive tenure around you, in addition to modern offices. This is a 12-month temporary post with a view to go permanent for the right candidate!
What you'll need to succeed
Ideally, you will have experience working with manufacturing, distribution or production, however this is not essential. What is essential is your customer first mentality, which will enable you to build and foster exceptional working relationships with external stakeholders such as hauliers. You will be a stand-out communicator who is able to use your influencing and negotiation skills to problem solve with ease! Technically strong, you will either have experience of working with a variation of SAP, or be able to easily pick up new systems. Your can-do attitude and team-working approach will see you supporting the continued success of this globally recognised team. You will be using your excellent attention to detail daily to support with stock control requirements to fulfil orders, plus to identify any potential issues before they reach the customer. You will be available immediately, and feel excited by the prospect of joining a thriving global business that is going through an impressive customer experience transformation.
What you'll get in return
This 12-month post can offer you an attractive hourly rate of £15.80 - £16.75ph DOE which includes holiday pay. You will have full-time working hours (35 hours) Monday - Friday, 9am-5pm. You will be based in Chester City Centre and be able to benefit from free city centre parking!! This post does offer hybrid working of up to 3 days per week once probation has been passed (circa 6 months). Moreover, you will be joining an impressive business which is going from strength to strength and offers permanent prospects in a growing team.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays Recruitment are proud to be supporting an Ofsted rated "Good" Primary and Nursery school in Chester as they require a motivated and experienced SEN teaching assistant to support a pupil in year 2 with autism on a 1:1 basis. This is a long-term role required due to internal sickness.

Your new role
In your new role as an SEN Teaching Assistant, you will be supporting a pupil in year 2 with autism on a 1:1 basis. You will be this child's main point of contact throughout the school day, meeting them at the school gate at the start of the day, and walking them back to their parents/guardian at the end of the day. This pupil can trigger and escalate due to their needs, so you will be required to effectively identify and manage their triggers to aid in behaviour management, removing them from the classroom as required and utilising the sensory room. This pupil is also non-verbal, so the use of PECs is required, Makaton would be advantageous.

What you'll need to succeed
To be considered in your application, you must have referenceable experience working with children and young people with complex needs, as well as:

• Previous experience working with ASD (Autistic Spectrum Disorders)
• Makaton training is advantageous but not essential
• An NVQ Level 2 or equivalent qualification is advantageous but not essential

What you'll get in return
If you are successful with your application, you will receive the full support, dedication, and guidance of a senior DfE accredited recruitment consultant, as well as a wide range of benefits, which include:

• Free training
• Competitive rate of pay
• Full holiday entitlement
• Pension scheme
• Access to exclusive vacancies
• Refer a Friend scheme

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Fast-paced, innovative, multi-brand B2C business with a large digital offering, as well as in-person customer experience sites. Industry leaders who value the employees at the heart of their business, whilst putting the customer front and centre.
Your new role
Craft compelling copy and content across the Group to engage our key audience and achieve brand objectives. Uphold our brand image and tone of voice, while also serving as an expert advocate for it within the organisation.
You will:

• Create website copy, including product pages, landing pages, and blog content, following SEO best practices to boost website traffic.
• Collaborate with key stakeholders to convey the brand's unique voice and maintain consistent standards in external communication.
• Develop client documentation for the booking process, fostering strong client-brand relationships.
• Research industry trends to enhance content knowledge.
• Identify successful content and recommend improvements.
• Maximise sales through engaging promotional content.
• Work with the marketing team on brand awareness campaigns.
• Manage relationships with PR agencies, ensuring accurate press releases.
• Proofread and edit marketing content within brand guidelines.
• Assist in other content creation tasks across the group.

What you'll need to succeed

• Degree educated within a relative discipline such as English, Creative Writing, Journalism or another closely related field
• Demonstrable experience in copywriting, ideally within the leisure & tourism sector
• Passion or interest in the leisure and tourism industry
• The ability to produce succinct and well-structured copy as standard
• Impeccable writing, editing and proofreading skills - an eye for detail is a must
• Results-driven and aware of the role content plays in the wider marketing team
• Familiarity with Google Analytics and keyword research tools
• Knowledge of content management systems
• Excellent interpersonal and communication skills, with a strong verbal and written ability
• Ability to effectively prioritise work and deliver on strict deadlines
• Proficient in the use of IT, including Microsoft Office.

What you'll get in return

• Holiday Days:
• Starts at 25 days and increases with service.
• Extra day off for your birthday.
• Work Flexibility:
• Hybrid and flexible working opportunities.
• Additional Benefits:
• Paid volunteering days.
• Salary sacrifice pension scheme (Scottish Widows matches employee contributions up to 5%).
• Group Life Assurance.
• Critical Illness Insurance.
• Income Protection.
• Professional Development:
• Ongoing training and development, including overseas educational trips (dependent on role).
• Discounts and Assistance:
• Discounts and offers from suppliers and hotel partners.
• Confidential Employee Assistance Programme by Health Assured.
• Wellness and Lifestyle:
• Cycle to work scheme.
• Enhanced family-friendly benefits.
• Paid colleague referral program.
• First-class social events.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
- paced, innovative, multi-brand B2C business with a large digital offering, as well as in-person customer experience sites. Industry leaders who value the employees at the heart of their business, whilst putting the customer front and centre.Your new role
Enhance customer retention, create, execute, evaluate, and optimise sales and inspirational emails across relevant brands, aligning with content marketing plans and contribution KPIs implementing (but not exclusively) the following:
Email Marketing Schedule

• Plan, create, and deploy email campaigns across relevant brands.
• Follow an agreed-upon framework for frequency and format.

E-mail Templates:

• Develop and refine a suite of efficient e-mail templates.

Alignment:

• Ensure messaging within emails aligns with the content calendar used across all communication channels.

Optimisation:

• Periodically assess email targeting to maximise sales opportunities, manage costs, and minimise deliverability issues.
• Monitor sender reputation scores.
  Innovation:
• Generate new campaign ideas to enhance performance.
  Competitor Insights:
• Track competitor activity to identify additional opportunities for all brands under the ITC group.

Testing Framework:

• Implement a testing framework across the e-mail schedule for each brand to explore alternative solutions for improved performance.

KPI Reporting:

• Develop a KPI report for the entire email program, identifying areas for continuous improvement.

Collaboration:

• Work positively and effectively across the wider marketing team and other business functions.

Consistency:

• Ensure all activity adheres to brand guidelines and integrates with other digital and offline efforts.

What you'll need to succeed
Experience

• Working with ESP platforms.
• Email marketing or digital marketing roles.
  
  Expertise:
• Strong understanding of email marketing principles, best practices, and metrics.
• Creative mindset for developing engaging content.
  

Business Acumen:

• The ability to identify business opportunities, deliver results, and adjust plans as needed.
• Strong analytical skills focused on ROI.
  
  Work Style:
  
• Results-driven team player who can also thrive independently.
• Excellent communication and collaboration skills.
  

Attention to Detail:

• Meticulous with good time-management and organisational skills.

Customer Focus:

• Forward-thinking and customer-oriented.

Project Management:

• Excellent project management skills.

What you'll get in return

• Holiday Days:
  • Starts at 25 days and increases with service.
  • Extra day off for your birthday.
• Work Flexibility:
  • Hybrid and flexible working opportunities.
• Additional Benefits:
  • Paid volunteering days.
  • Salary sacrifice pension scheme (Scottish Widows matches employee contributions up to 5%).
  • Group Life Assurance.
  • Critical Illness Insurance.
  • Income Protection.
• Professional Development:
  • Ongoing training and development, including overseas educational trips (dependent on role).
• Discounts and Assistance:
  • Discounts and offers from suppliers and hotel partners.
  • Confidential Employee Assistance Programme by Health Assured.
• Wellness and Lifestyle:
  • Cycle to work scheme.
  • Enhanced family-friendly benefits.
  • Paid colleague referral program.
  • First-class social events.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new firm
A leading North West based Accountancy firm are looking to recruit an experienced Audit Senior to join their growing team in their Liverpool office. This is one of the largest firms in the North West and provides a range of accountancy and business services to a wide range of clients across a range of sectors including engineering, manufacturing, service industries, housing associations, professional firms and more. This firm takes pride in their culture of continuous improvement, this will be an excellent opportunity for an experienced auditor to join a supportive team in a practice that is focused on the continued growth of their staff.


Your new role
As Audit Senior, you will take part in a range of onsite audits throughout the North West. You will be involved in the full audit cycle from planning through to presentation of reports. You will support the Audit Manager and Audit Partner to plan and execute audits for a diverse and growing client base and you will lead be required to deliver an efficient audit service. You will work closely with an experience team of staff and will have the opportunity to continue your professional development, learning from experienced professionals. You will work with a range of clients and develop and maintain client relationships.


What you'll need to succeed
The ideal candidate for this role will have experience working within an audit team in a general practice. The ideal candidate will also have excellent communication skills and the ability to work as part of an effective team and have a strong sense of accountability. Ideally you will be currently studying towards an ACA/ACCA qualification. Excellent organisational and time management skills will make you an excellent candidate for this role.


What you'll get in return
In return, you will be offered a competitive salary between £35,000 and £42,000 dependant on experience. As well a competitive firm wide benefits package including holidays, pension contributions, study support and flexible working. You will be a part of a leading firm with an excellent culture and great opportunities for professional development.


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Accounts Assistant
Salary: Up to £30,000
Location: Chester
Sector: Legal
General daily accounts duties:

• Purchase Ledger processing to include the Input, coding, scanning and processing of purchase ledger invoices, Preparation of weekly payment runs and dealing with suppliers as appropriate.
• Processing of expenses and company credit card transactions
• Preparation of monthly management accounts MI reporting.
• Preparation of daily and monthly bank reconciliations.
• General ad hoc Accounts duties to support the Accounts team as required.
• Support with daily legal cashiering duties and provision of holiday cover for cashiering team.

Key Attributes

• Positive self starter who is able to work on own initiative.
• Professional and courteous approach.
• Ordered, process led approach.
• Numerate with a keen attention to detail.
• First class communication skills in order to deal with both internal and external relationships.
• Excellent IT / Excel skills

Benefits

• 26 days annual leave (increasing with long service)
• Enhanced pension
• Volunteering Opportunities
• Healthcare scheme
• Death in service benefit (4 x annual salary)
• Supported parking scheme

If you are interested in this vacancy then please apply via the link or contact me directly at

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Specification

Position: Financial Support Advisor

Location: Chester (Site Based Role)

Hours: 37.5 Hours per week Monday - Thursday between 8:00 - 19:00 / Friday 8:00 - 18:00 / Sat morning 8:00 - 12:00 (at home once trained)

Contract: Permanent

Salary: £NEG DOE + Annual Bonus and Company Benefits

HR GO recruitment are currently seeking a Financial Support Advisor to join my client based in Chester Business Park. You will communicate with customers who have failed to meet their contractual payments towards their Hire Purchase agreement. Assessing each customer's circumstance on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customer's agreement up to date as soon as possible.

The ideal candidate will have experience in a similar role.

Responsibilities:

• Communicate with customers who have failed to meet their agreed payment date, assist and support to help them get their agreement up to date.
• Ensure that all customer agreements are reviewed thoroughly to understand the customer's situation, making sure that all previous agreement notes are checked for previous customer communications and arrangements in place.

• Review arrears repayment plans on a regular basis to ensure they remain in line with the customer's circumstances.
• Identify, recognize and work with customers whose circumstances are often vulnerable.
• Communicate with our customers both verbally and in writing in a clear, fair and not misleading way.
• Completing all actions that are agreed with customers in the relevant time frames to ensure the best customer experience is achieved.

• Where applicable signpost customers to relevant non-for-profit organizations for support and advice
• Work towards achieving daily and monthly targets both individually and as a team.

• Conduct all tasks in line with regulatory rules and expectations and in particular consumer duty and treat customers fairly.
• Raise any procedural, departmental risks and concerns in line with company process and escalation routes.

Skills/Experience:

• Previous call centre or collections experience (desirable), and full training will be provided
• Working knowledge of Microsoft Office applications
• Basic IT skills
• Good communication skills (written and verbal)
• A team player
• Positive attitude
• Flexible in approach
• Ability to work to tight deadlines

This is an office-based role in Chester Business Park with additional home working on a Saturday morning on a rota basis following initial training basis.

Due to the nature of the role, these will be subject to a DBS and Credit Check.

Please do not hesitate to contact me for further information on 0151 3471110 or email nicola.evans@hrgo.co.uk

Your new company
Join an established global company offering a specialised management service, sharing the responsibility for all aspects of superyacht ownership and operation.

Your new role
The Learning Management Systems Administrator and Coordinator will be responsible for overseeing the efficient operation, administration and coordination of the LMS system, with a focus on Cornerstone OnDemand. You will play a critical role in supporting the Head of Academy in delivering an exceptional training and development experience to the company and its clients whilst driving continuous improvement.

What you'll need to succeed
You will be an experienced administrator with prior knowledge of coordinating learning management systems. Strong communication and interpersonal skills, in order to deliver effective training in line with e-learning principles, instructional design, and adult learning methodologies. You will have prior experience with content creation and collaborate with subject-matter experts to produce engaging, functional and accurate trainings that are aligned with key learning objectives. The ideal candidate will have excellent organisational skills and attention to detail with the ability to demonstrate data analysis, through performance metrics and learning matrixes, in order to measure training effectiveness.Knowledge of LMS systems, specifically Cornerstone OnDemand, is highly desirable. Previous experience in the maritime or superyacht industry is advantageous.

What you'll get in return
Hybrid working post 6 month probationary period, Travel and Accident cover, Employee Assistance Program, opportunity for growth, plus additional benefits relevant to the location you'll be contracted by.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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