Business Performance
• Prepare, implement and compile data for monthly reporting
• Set periodical Talent & Culture and training budget & forecast
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department
Talent & Culture Management
• Formulate and implement policies, procedures and standards pertaining to Talent & Culture Administration, Compensation and Benefits, Employee Welfare, Safety and Health, Employee Communication, Industrial Relations, Training and Development, Performance Management and Career Development in accordance with national, industry standards, laws and customs and ensuring that they are complied with by other departments
• Oversee the administrative activities of payroll, benefits, legal compliance and employment law
• Develop and propose plans relating to present or future manpower requirements of the Hotel to ensure that the Hotel is correctly staffed according to the projected level of business
• Liaise with various sources for the recruitment of Management employees. Interview, assess and evaluate prospective employees
• Identify, prioritize and meet short and long term training and development needs of the Hotel
• Act as an internal consultant in providing advice and guidance in the management and resolution of grievance and disciplinary issues
Team Management
• Interview, select and recruit Talent & Culture Heartists
• Identify and develop team members with potential
• Develop, conduct maintain all Heartist training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
Training & Development Management
• Lead the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
• Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members
• Initiate all training activities within the hotel and directly deliver off job training
