Job Description & Requirements

• 5 years of experience in Helpdesk support, maintenance, and basic infrastructure/network troubleshooting.
• Knowledge of ITIL processes and practices.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hours, if required.

Education Requirement

Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.

Responsibilities

• General administrative support of the APAC HR function including sourcing, interview scheduling, general recruitment assistance, benefits administration and document management;
• Manage Human Resources Information System (HRIS) data entry;
• Manage monthly and quarterly reporting requirements for global and regional HR requirements;
• Collaborate with multiple internal departments on HR related needs;
• Assist with social media content for Medpace recruitment activities;
• Assist with on / off boarding matters;
• Perform special projects assigned;
• Handle sensitive and/or confidential employee information; and
• Any other ad-hoc duties assigned.

Qualifications

• At least Diploma or equivalent;
• Minimum of 1 years’ experience in a professional office setting;
• Proficient in Microsoft Word, Outlook, and Excel;
• Attention to detail; and
• Excellent organizational and prioritization skills.

Job Capsule

Will be responsible for providing clerical and administrative support to members of the Human Resources Department and occasionally to Administrative Services as directed. Primary function of this position will be to maintain the workflow by assisting with the fulfilment of procedural requirements relative to proper documentation, filing, and follow-through. Documentation includes, but is not limited to, preparation of employment related correspondence, new hire and payroll documents, HRIS data entry, and related checksheets. Will handle information that is highly confidential and sensitive on a daily basis.

Job Duties/Roles

1. Provides administrative and clerical support to members of the Human Resources Department.

2. Sets up and maintains personnel files and central filing system.

3. Serves as point of contact for employee questions regarding all facets of Human Resources.

4. May post employment information on main bulletin boards within the office or by electronic means, if a position becomes available that could be filled internally.

5. May process vendor invoices for payments.

6. Coordinates travel and hotel arrangements for applicants, relocating employees, and other employees as required.

7. Arranges and coordinates management travel itinerary and hotel reservations with company-designated travel agency. Keeps all direct reports informed of managers' travel schedules.

8. Arranges meeting space and hotel rooms for global HR meetings held locally.

9. Prepares recruitment, employment, relocation, and separation packages as needed.

10. Performs routine and non-routine clerical tasks with little or no supervision.

11. Provides assistance with backlog or on special projects as needed or directed.

12. Attends training courses as needed. On-the-job training will be provided as needed for maintenance of HRIS and generating of ad hoc reports by department members.

13. Other duties or special projects as assigned.

14. Performs data entry as needed for maintaining and updating employee records in the human resources information management database in a confidential manner.

15. Performs other departmental tasks and/or participates in various projects as assigned by the Director of Human Resources.

Knowledge, Skills and Abilities Required (KSAR)

1. Must be skillful in the use of various PC software programs. Ability to learn additional programs as required.

2. Familiarity with the basic functions of a human resources information system (HRIS).

3. Must have strong organizational skills.

4. Must have effective verbal and written communications skills.

5. Must have strong interpersonal skills and ability to deal with all levels of employees and outside clients in a professional and business-like manner.

6. Ability to handle routine and non-routine business matters in the absence of an executive.

7. Ability to prioritize workload and handle assignments simultaneously as may be required.

8. Working knowledge of the ABS Health, Safety, Quality and Environmental Management System.

Minimumyears of Experience

Previous experience as an administrative assistant or secretary, with a minimum of two years’ experience in Human Resources.

Required/Preferred EducationRequirements

A minimum diploma or equivalent.

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to grayson.su@thetalentnetwork.com.sg

Summarized Purpose:

• Provides support to investigator sites, monitors, department, business unit or function through communication of information, training sites and documentation of services pertaining to clinical trials. Supports the overall performance, education and training of the sites on a study level to ensure the execution of protocols are completed accurately and on time. Uses the tools provided to answer all questions, takes orders and ensure clean data at the earliest point in time.

Essential Functions:

• Acts as the point of contact for sites, ensuring that questions, material orders and request for information are responded and documented in an accurate and timely manner. Ensures that the sites are properly trained in aspects of the protocol (following the study flow sheet) relating to the department. Provides guidance on pre-analytical aspects of the study to ensure smooth flow of data to and from the site.
• Triages calls where necessary to appropriate individual/departments and follow through to resolution.
• Resolves queries so that efficient and timely sample analysis is undertaken by the laboratory so report turn around time is met. Continually reviews exceptions to resolve so that the data is cleaned within the agreed timelines.
• Notifies the sites and all necessary contacts via telephone/fax of all relevant critical/voice alert values/ study specific requirements.
• Places all calls to the sites delivering sponsor alert, voice alert values (VAV) and any other critical values. Answers incoming phone calls, resolves different types of exceptions within assigned timelines.
• Monitors and escalates site issues through the appropriate departments/people e.g. project management to resolve and report as soon as possible. Ensures that all site issues are communicated and followed up to resolution, primarily to site and monitor. Reviews site performance metrics to educate where needed or to report back to monitor or sponsor. Informs site of the results or reasoning not to proceed.
• Follows the specifications and scope of work to evaluate requests for any additional test(s) (test performed in protocol) to be added to a sample. Evaluates the request for out of protocol testing following Scope of work for study. Facilitates requests to the appropriate person.
• Coordinates and resolves issues with samples at time of scanning to have the samples in the database and reported as soon as possible.

Job Qualification

Education and Experience: 
High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification

Knowledge, Skills and Abilities:

• Mandate to be fluent in Japanese and English langaugese (Speaking, Reading, Writing)
• Accurate data entry skills with intermediate computer skills including Microsoft Office
• Strong analytical, interpersonal and time management skills
• Strong client and phone service skills
• Excellent verbal communications and customer service skills
• Critical thinking and problem solving skills to support quality decision making
• Good written and oral communication skills
• Ability to work in a collaborative team environment

Training will be provided. No prior work experience needed.

Key Responsibilities: Take customers’ orders in a hotpot restaurant, answering questions on meal items if needed, making food recommendations if requested. Serve the food and beverages efficiently. Clean tables and re-stock tableware and other supplies. Ensure overall cleanliness of all work area at all times.

Requirements: Prior experience in steamboat restaurant is an added advantage.
Able to perform café opening hours including weekends and public holidays (6pm -11pm or 10pm - 3am). Timing can be discussed.
Up to $15/hr based on experience.
Uniform Provided.

Key Responsibilities:

• Washing all the dishes
• Washing hotpots
• Maintaining dishwashing area clean and tidy including dishwashing machine
• Handling wastage properly and bring them to dedicated collection place
• Ensuring restaurant's hygiene environment

Requirements: Prior experience in steamboat restaurant is an added advantage.
Able to perform opening hours including weekends and public holidays (6pm -11pm or 10pm - 3am). Timing can be discussed.
Up to $15/hr based on experience.

Key Responsibilities: Take customers’ orders in a hotpot restaurant, answering questions on meal items if needed, making food recommendations if requested. Serve the food and beverages efficiently. Clean tables and re-stock tableware and other supplies. Ensure overall cleanliness of all work area at all times.

Requirements: Prior experience in steamboat restaurant is an added advantage.
Able to perform café opening hours including weekends and public holidays (6pm -11pm or 10pm - 3am). Timing can be discussed.
Up to $15/hr based on experience.
Uniform Provided.