Total 70 Human Resources job vacancies in Waltham Forest, E17 3LA

Procurement Manager

Purpose
To support the Council’s category management approach to procurement ensuring that it procures its goods, services and works in a cost effective and efficient manner through providing commercial expertise and market knowledge.
This role is responsible for developing and implementing sourcing, procurement and contract management strategies, leading on high value complex procurement projects, providing procurement expertise throughout the commissioning framework, negotiating with and developing third party providers.
To provide the strategic leadership on the performance management of a portfolio of allocated contracts, including managing change and service development / improvement.
To ensure quality and value for money at all times. To ensure the service complies with relevant legislation, regulations and policies.

Plan and organise work to ensure the delivery of those aspects of the service for
which responsible.
Undertake / support consultation procedures. Identify issues, resolving as
appropriate and escalating complex problems if necessary.

Collate process and analyse complex information.
Ensure all required records and information are maintained correctly.

Prepare and present results / responses /reports / recommendations.

Provide authoritative advice, guidance and support to colleagues, customers and
stakeholders. Respond to and investigate enquiries / escalated complaints.

Contribute to identifying and delivering information / activities to support service
delivery / promote the service area

Challenge customers’ practice and minimise risk, referring concerns to line
manager.

Knowledge, Skills and Experience:
Experience of developing and successfully delivering sourcing, procurement and / or contract management strategies; realising cashable savings.
Delivering projects on time and to budget using a structured methodology e.g. PRinCE2
Significant experience of the range of public procurement procedures including Competitive Dialogue.
Relevant experience as a professional expert in a large complex organisation with expert knowledge in the specialist field.
Substantial relevant experience in contract/performance monitoring/management of service related contracts
Extensive knowledge of the service and partner / provider relationships and wider sector / external influences.
Expert knowledge and understanding of the systems, policies, procedures, professional guidelines, legislation, best practice and emerging developments within the scope of the service area.
Experience in assessing the impact of / requirements for change and developing appropriate strategic responses.
Experience in strategy / market development.
Significant experience of producing long term plans which meet strategic requirements.

Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:15
Pay Rate: £280.94

Should you wish to apply for this job opportunity, please, send an up to date CV.

• Salary: M1 {£34,514} - UPS3 {£51,179} plus 1 SEN point {£2539}
• Contract Type: Permanent, Full Time, 32.5 hours/52.14 weeks
• Start Date: April or September 2024
• Location: E17 4AZ, Walthamstow, London Borough of Waltham Forest
• Site: Whitefield School

About You
We are looking for dynamic, compassionate and driven individuals who share our values to:
· Promote and respect pupil voice and advocate on behalf of our pupils so they each receive the learning experience, support and opportunities that are right for them;
· Adopt a child-centred proactive mindset, follow our trauma-informed approach and demonstrate understanding and empathy for our pupils;
· Uphold the very highest standards of safeguarding to ensure our pupils' wellbeing is promoted and protected at all times;
· Work closely with parents and carers and external professionals so that our pupils receive holistic care and support;
· Work as part of a team by offering colleagues mutual support and understanding and working together in the best interests of our pupils;
· Strive to continuously improve their own practice and work collaboratively with others to create and implement new innovative approaches across the school.


Above all, we are looking for candidates who are prepared to go the extra mile to enable our pupils to flourish and make the progress that is right for them.


About Flourish Learning Trust
With an ethos based on enjoyment, achievement and wellbeing for all, Flourish Learning Trust seeks to open up the world for children and young people with SEND. Located in Waltham Forest, the Trust comprises Joseph Clarke School (for children with vision impairment and /or additional needs), Whitefield School (for pupils with complex needs including autism, learning difficulties and sensory and physical impairments), Flourish Specialist Education Services and the highly successful Project SEARCH East London.


Why join Flourish Learning trust?
Just as we seek to give our pupils a fantastic school experience, we want every member of our team to find being part of Flourish Learning Trust a fulfilling and enjoyable experience. Whatever their role, we are committed to supporting each team member and giving them every opportunity to progress their careers across our schools and services.
It\'s not always an easy job, but it offers huge job satisfaction. You\'ll be part of a supportive team and we\'ll teach you how. The Trust is noted for its staff training and professional development. There are opportunities to progress in your career through our internal progression scheme.


How To Apply?
To apply, please request an application form from Ellie Field or Francisca Márquez Arenas or call them on for more information. Your application is a direct permanent application to our Trust (not through an agency), Hays is our recruitment partner for all permanent appointments.

• Closing date: 26th January 2024
• Interview date: w/c 5th February 2024

The Trust is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit, ensuring best practice in our recruitment process is essential to our commitment.
Flourish Learning Trust https://www.flourishlearningtrust.org.uk/
Joseph Clarke School https://www.josephclarkeschool.org.uk/
Whitefield School https://www.whitefieldschool.org.uk/
Flourish Specialist Education Services https://flourishspecialisteducationservices.org

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

• Salary: M1 {£34,514} - UPS3 {£51,179} plus 1 SEN point {£2539}
• Contract Type: Permanent, Full Time, 32.5 hours/52.14 weeks
• Start Date: April or September 2024
• Location: E17 4AZ, Walthamstow, London Borough of Waltham Forest
• Site: Whitefield School

About You
We are looking for dynamic, compassionate and driven individuals who share our values to:
· Promote and respect pupil voice and advocate on behalf of our pupils so they each receive the learning experience, support and opportunities that are right for them;
· Adopt a child-centred proactive mindset, follow our trauma-informed approach and demonstrate understanding and empathy for our pupils;
· Uphold the very highest standards of safeguarding to ensure our pupils' wellbeing is promoted and protected at all times;
· Work closely with parents and carers and external professionals so that our pupils receive holistic care and support;
· Work as part of a team by offering colleagues mutual support and understanding and working together in the best interests of our pupils;
· Strive to continuously improve their own practice and work collaboratively with others to create and implement new innovative approaches across the school.


Above all, we are looking for candidates who are prepared to go the extra mile to enable our pupils to flourish and make the progress that is right for them.


About Flourish Learning Trust
With an ethos based on enjoyment, achievement and wellbeing for all, Flourish Learning Trust seeks to open up the world for children and young people with SEND. Located in Waltham Forest, the Trust comprises Joseph Clarke School (for children with vision impairment and /or additional needs), Whitefield School (for pupils with complex needs including autism, learning difficulties and sensory and physical impairments), Flourish Specialist Education Services and the highly successful Project SEARCH East London.


Why join Flourish Learning trust?
Just as we seek to give our pupils a fantastic school experience, we want every member of our team to find being part of Flourish Learning Trust a fulfilling and enjoyable experience. Whatever their role, we are committed to supporting each team member and giving them every opportunity to progress their careers across our schools and services.
It\'s not always an easy job, but it offers huge job satisfaction. You\'ll be part of a supportive team and we\'ll teach you how. The Trust is noted for its staff training and professional development. There are opportunities to progress in your career through our internal progression scheme.


How To Apply?
To apply, please request an application form from Ellie Field or Francisca Márquez Arenas or call them for more information. Your application is a direct permanent application to our Trust (not through an agency), Hays is our recruitment partner for all permanent appointments.

• Closing date: 26th January 2024
• Interview date: w/c 5th February 2024

The Trust is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit, ensuring best practice in our recruitment process is essential to our commitment.
Flourish Learning Trust https://www.flourishlearningtrust.org.uk/
Joseph Clarke School https://www.josephclarkeschool.org.uk/
Whitefield School https://www.whitefieldschool.org.uk/
Flourish Specialist Education Services https://flourishspecialisteducationservices.org

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

• Salary: M1 {£34,514} - UPS3 {£51,179} plus 1 SEN point {£2539}
• Contract Type: Permanent, Full Time, 32.5 hours/52.14 weeks
• Start Date: April or September 2024
• Location: E17 4AZ, Walthamstow, London Borough of Waltham Forest
• Site: Whitefield School

Core purpose
* To establish a structured free flow learning environment within the four principles of the Early Years Framework.
* Support a climate of positive wellbeing within Early Years Foundation Stage for staff and children.
* Understanding and experience of the EYFS curriculum.
* Plan, prepare and implement differentiated learning activities so that children and young people enjoy learning, achieve their full potential and experience a sense of wellbeing.
* Create a positive learning environment as set out in the school's 'Positive Behaviour for Learning Manifesto'.
* Lead a class team to provide outstanding teaching and learning for all children and young people.
* Assess, record and reporting progress for children and young people within the class.
* Prepare for and contributing to annual Person-Centered Reviews.
* Work in partnership with parents, colleagues and other professionals to achieve the best possible outcomes for children and young people.
* Contribute to the wider school community and pastoral, personal development and enrichment opportunities for children and young people with a variety of SEN.
Collaborate with a multi-disciplinary team to a consistent, holistic approach to the care and education of each child and young person.




About Flourish Learning Trust
With an ethos based on enjoyment, achievement and wellbeing for all, Flourish Learning Trust seeks to open up the world for children and young people with SEND. Located in Waltham Forest, the Trust comprises Joseph Clarke School (for children with vision impairment and /or additional needs), Whitefield School (for pupils with complex needs including autism, learning difficulties and sensory and physical impairments), Flourish Specialist Education Services and the highly successful Project SEARCH East London.


Why join Flourish Learning trust?
Just as we seek to give our pupils a fantastic school experience, we want every member of our team to find being part of Flourish Learning Trust a fulfilling and enjoyable experience. Whatever their role, we are committed to supporting each team member and giving them every opportunity to progress their careers across our schools and services.
It\'s not always an easy job, but it offers huge job satisfaction. You\'ll be part of a supportive team and we\'ll teach you how. The Trust is noted for its staff training and professional development. There are opportunities to progress in your career through our internal progression scheme.


How To Apply?
To apply, please request an application form from Ellie Field or Francisca Márquez Arenas or call them on for more information. Your application is a direct permanent application to our Trust (not through an agency), Hays is our recruitment partner for all permanent appointments.

• Closing date: 26th January 2024
• Interview date: w/c 5th February 2024

The Trust is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit, ensuring best practice in our recruitment process is essential to our commitment.
Flourish Learning Trust https://www.flourishlearningtrust.org.uk/
Joseph Clarke School https://www.josephclarkeschool.org.uk/
Whitefield School https://www.whitefieldschool.org.uk/
Flourish Specialist Education Services https://flourishspecialisteducationservices.org

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Housing Insight & Service Improvement Team Leader (PO6)

Purpose

Lead a team of Housing Insight & Service Improvement Officers, to deliver a responsive customer insight service, that supports managers in the front-line teams to continually improve their services. To provide high level of customer service and resolution to complaints, enquiries and FOIs.

Use and analyse the customer satisfaction information collected by the Housing Insight Officers to identify successful service delivery provision and opportunities for service improvement.

Generic Accountabilities
Plan and organise work to ensure the delivery of those aspects of the service for which responsible
Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.
Collate process and analyse complex information. Ensure all required records and information are maintained correctly.
Prepare and present results / responses / reports / recommendations.
Provide authoritative advice, guidance and support to colleagues, customers and stakeholders. Respond to and investigate enquiries / escalated complaints.
Contribute to identifying and delivering information / activities to support service delivery / promote the service area /.
Challenge customers’ practice and minimise risk, referring concerns to line manager.
Work closely with others to clarify changing requirements. Identify, recommend and support the development and delivery of improvements. Contribute to the development and implementation of policies, procedures and systems.
Lead projects or improvement programmes, or contribute to the delivery of larger projects

Support others in their development, including external organisations / customers where appropriate.
Develop good working relationships and communicate effectively with internal / external organisations / partners and stakeholders. Represent specialist area internally and / or externally. Model, demonstrate and promote good practice relevant to the role.
Support partnership agreements and partnership working within area of responsibility.
Contribute to service / business plans for area of responsibility and to wider service planning and development activities.

Contribute to budget planning as required.
Quality check documents, decisions and / or presentations before delivery
Act in accordance with all policies and procedures which apply to the job and understand the reasons for this.

Knowledge, Skills and Experience
Experience of managing teams of researchers and analysts in a customer focused environment

Demonstrate past knowledge of using customer insight to shape services and identify service improvements

Ability to develop new insight or performance frameworks that have clear outcomes for customers

Experience of designing and running surveys that lead to improved services for customers

Evidence of presenting complex statistical data to a range of stakeholders in an accessible and actionable format

Proven ability of involving customers in shaping services

Experience of carrying out gap analysis and putting solutions in place to resolve the gaps identified.

Experience of managing complaints and focusing on resolutions for customers with a good understanding of complaints resolution.

Excellent understanding of both qualitative and quantitative data collection and analysis methods

An understanding of local authorities and the services they provide

Detailed understanding of MS Office especially MS Excel

Ability to evidence and demonstrate how to motivate a team and develop individuals

A good understanding of performance frameworks

Experience of working in a local authority with a strong understanding of a local authority’s responsibility to elected members.

Indicative Qualifications
Degree or equivalent or vocational qualification in relevant subject or area (Desirable)
Evidence of Continuous Professional Development

Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:15
Pay Per Hour: £21.77
Location: Waltham Forest, East London

Should you wish to apply for this job opportunity, please, send an up to date CV.

Hays Healthcare are actively recruiting for Mental Health Practitioners (QSW/RMN/OT) to work in Walthamstow, North East London

Rate: £23 - £29
Shifts: Days, Nights and Twilight Shift Patterns to choose from. Flexible hours.

Your New Role
We are currently recruiting Mental Health Practitioners to join our dynamic team. As a qualified Mental Health Nurse, Occupational Therapist, or Qualified Social Worker, you will have the opportunity to provide comprehensive mental health support and interventions to individuals in need. Your expertise and compassion will play a pivotal role in improving the mental well-being and overall quality of life for those facing mental health challenges.
Key Responsibilities
Conduct thorough mental health assessments and develop personalised care plans.
Deliver evidence-based interventions and therapies to support individuals in their recovery journey.
Collaborate with multidisciplinary teams and community resources to ensure holistic care and support.
Offer crisis intervention and emotional support to individuals experiencing acute mental health episodes.
Advocate for patients' rights and empower them to actively participate in their treatment plans.
Contribute to the development and implementation of mental health promotion initiatives.
What You'll Need
Valid Professional Registration (NMC, HCPC, AHP)
Relevant Qualifications
Right to work in the UK
What You'll Get in Return
Free DBS check
Free occupational health check
A choice of umbrella or PAYE payment methods
Quick and efficient registration process
Free mandatory training online or at a training venue local to you
Joining & referral bonus of £250 (Subject to terms and conditions)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Omid Rabiyeganeh on 07899741080.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Hays Healthcare are actively recruiting for a Community Mental Health Nurse to work in Walthamstow, East London.

Rate: £23 - £29 per hour
Shifts: Days, 9:00 to 17:00 Monday - Friday


Your New Role
Join our team as a Community Mental Health Nurse and make a real difference in the lives of individuals in need. As a compassionate and skilled nurse, you will provide high-quality mental health care and support to patients within the community. This role offers a unique opportunity to work collaboratively with patients, their families, and multidisciplinary teams to promote recovery and enhance overall well-being.
Key Responsibilities
Assess and evaluate the mental health needs of patients, developing and implementing individualised care plans.
Deliver evidence-based interventions and treatments, providing ongoing monitoring and support.
Collaborate with community organisations and resources to facilitate access to additional services and support.
Educate and empower patients and their families on mental health, self-care, and coping strategies.
Act as an advocate for patients, ensuring their rights and preferences are respected in all aspects of care.
Contribute to the development and implementation of mental health initiatives and programs within the community.
What You'll Need
Valid Registration with NMC
Relevant Qualifications
Right to work in the UK
What You'll Get in Return
Free DBS check
Free occupational health check
A choice of umbrella or PAYE payment methods
Quick and efficient registration process
Free mandatory training online or at a training venue local to you
Joining & referral bonus of £250 (Subject to terms and conditions)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Omid Rabiyeganeh now on 07899741080.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

· Salary: M1 {£34,514} - UPS3 {£51,179} plus 1 SEN point {£2539} (SEN 2 {£5009} dependent on qualifications) plus TLR2 {£4989}
· Contract Type: Permanent, Full Time
· Start Date: April or September 2024
· Location: E4 9PP, Highams Park, London Borough of Waltham Forest
· Site: Joseph Clarke School




About you:
· You will have a strong track record of proven ability as an excellent classroom teacher coupled with experience of leading an aspect of whole school development.
· You will be committed to understanding and mitigating the barriers to learning that a child with ASC needs to overcome to achieve success.
· You will be committed to understanding and mitigating the barriers to learning that a child with a vision impairment needs to overcome to achieve success.
· You will be a Qualified Teacher of the Vision Impaired or willing to gain this Mandatory Qualification within 3 years of appointment. You will have the opportunity to gain this qualification through St Vincent's School & Liverpool University whilst working with us, in addition to continued opportunities for professional development in Leadership.
· You will be flexible, solution focused and willing to work in a close team and learn new skills.
· You will possess excellent organisational and planning skills, with a strong desire, energy and vision to build on the school's achievements.
· You will promote and respect pupil voice and advocate on behalf of our pupils so they each receive the learning experience, support and opportunities that are right for them;
· You will adopt a child-centred proactive mindset, follow our trauma-informed approach and demonstrate understanding and empathy for our pupils;
· You will uphold the very highest standards of safeguarding to ensure our pupils' wellbeing is promoted and protected at all times;
· You will work closely with parents and carers and external professionals so that our pupils receive holistic care and support;




About Joseph Clarke School


Joseph Clarke School is a special school for children and young people with a vision impairment and /or additional needs. We are an ambitious school striving to achieve outstanding outcomes for all of our pupils at all times. Our pupils are keen to learn and our school community has a positive ethos where everyone is valued.


About Flourish Learning Trust


With an ethos based on enjoyment, achievement and wellbeing for all, Flourish Learning Trust seeks to open up the world for children and young people with SEND. Located in Waltham Forest, the Trust comprises Joseph Clarke School (for children with vision impairment and /or additional needs), Whitefield School (for pupils with complex needs including autism, learning difficulties and sensory and physical impairments), Flourish Specialist Education Services and the highly successful Project SEARCH East London.

We are expert in serving children and young people with SEND and giving them the tools, skills and confidence to move on to the next stages of their education and lives.




Why join Flourish Learning trust?


Just as we seek to give our pupils a fantastic school experience, we want every member of our team to find being part of Flourish Learning Trust a fulfilling and enjoyable experience. Whatever their role, we are committed to supporting each team member and giving them every opportunity to progress their careers across our schools and services.


It\'s not always an easy job, but it offers huge job satisfaction. You\'ll be part of a supportive team and we\'ll teach you how. The Trust is noted for its staff training and professional development. There are opportunities to progress in your career through our internal progression scheme.




How To Apply?


To apply, please request an application form from Ellie Field or Francisca Márquez Arenas at or call them for more information. Your application is a direct permanent application to our Trust (not through an agency), Hays is our recruitment partner for all permanent appointments.


· Closing date: Monday, 8th January 2024
· Interview date: w/c 22nd January 2024


The Trust is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit, ensuring best practice in our recruitment process is essential to our commitment.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We have an exciting opportunity for an International Sales Executive in a UK-based Construction company. They are seeking a dynamic and highly motivated professional who is capable of achieving and surpassing profitable sales objectives. Proficiency in Mandarin is a fundamental requirement for this position, and knowledge of Cantonese is considered a valuable asset.

Job Requirements:

Fluency in Mandarin is essential, with Cantonese language skills as an advantage.
Previous experience in the international sales market, including direct selling to global investors.
Demonstrated success in achieving sales targets through sales executives and estate agents.
Comprehensive knowledge of NHBC/HBF Five Star customer satisfaction award requirements.
Experience in taking responsibility for the sale of all new homes at a specific development, achieving reservations, contract exchanges, and legal completions in alignment with sales targets.
Effective communication with team members, customers, internal departments, and external agencies.
Strong leadership skills, capable of leading, developing, and motivating new home sales executives and estate agents across multiple development locations to achieve defined sales targets, sales rates, and budgets.
Proven track record of successful lead generation activities, encompassing websites, offline and online marketing, PR events, etc., post-site launch.
Experience in managing external media, presentations, legal matters, and lending agencies in alignment with business plans and targets.
Profound knowledge of market conditions.
Demonstrates exemplary handling of all aspects of the sales process, from initial customer inquiries to reservation and contract exchange.
Strong presentation skills.
Goal-oriented, self-motivated, and dedicated to achieving all targets.
Exceptional interpersonal and customer service skills.
Revised Job Responsibilities
Job Responsibilities:

Inspect and ensure the well-maintained presentation of show apartments.
Generate sales leads and conduct property viewings.
Manage daily reports.
Keep overseas teams, agents, and introducers informed about changing availability and price lists.
Facilitate the progression of sales to the exchange stage, working closely with solicitors.
Handle new inquiries and provide relevant and comprehensive information.
Update all sales spreadsheets, including reservation deposit records.
Conduct market research.
Create sales and marketing tools, such as the "plot of the week," FAQ video, and investor video.
Attend weekly sales and marketing meetings to contribute new ideas and incentives.
Conduct both in-person and virtual property viewings, arrange sales briefings for development management, and participate in sales meetings to offer insights for improving sales performance.
Foster and maintain positive relationships with customers, agents, and introducers through various communication channels such as face-to-face interactions, phone calls, emails, WeChat, and WhatsApp.
Develop tailored property documents and provide daily updates on sales information to clients, agents, and introducers via phone, email, WeChat, WhatsApp, etc.
Maintain the presentation of the sales office, show/view homes, and all customer facilities to the highest standards.
Proactively manage customer satisfaction, ensuring each customer is exceptionally satisfied with the service they receive.
Uphold the brand's professional standards at all times, presenting a consistently high standard in all aspects visible to the customer.
Ensure compliance with the consumer code by controlling and verifying all necessary documentation.
Collaborate with the project and customer service departments as needed.
Actively contribute new marketing ideas to boost lead generation for the development.
Referrals

If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.

About Us

Mandarin Recruitment is a service that helps UK and Chinese businesses & organizations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese-speaking market, allowing us to be the leading organization for specialist Mandarin recruitment.

We have an exciting opportunity for an International Sales Executive in a UK-based Construction company. They are seeking a dynamic and highly motivated professional who is capable of achieving and surpassing profitable sales objectives. Proficiency in Mandarin is a fundamental requirement for this position, and knowledge of Cantonese is considered a valuable asset.

Job Requirements:

Fluency in Mandarin is essential, with Cantonese language skills as an advantage.
Previous experience in the international sales market, including direct selling to global investors.
Demonstrated success in achieving sales targets through sales executives and estate agents.
Comprehensive knowledge of NHBC/HBF Five Star customer satisfaction award requirements.
Experience in taking responsibility for the sale of all new homes at a specific development, achieving reservations, contract exchanges, and legal completions in alignment with sales targets.
Effective communication with team members, customers, internal departments, and external agencies.
Strong leadership skills, capable of leading, developing, and motivating new home sales executives and estate agents across multiple development locations to achieve defined sales targets, sales rates, and budgets.
Proven track record of successful lead generation activities, encompassing websites, offline and online marketing, PR events, etc., post-site launch.
Experience in managing external media, presentations, legal matters, and lending agencies in alignment with business plans and targets.
Profound knowledge of market conditions.
Demonstrates exemplary handling of all aspects of the sales process, from initial customer inquiries to reservation and contract exchange.
Strong presentation skills.
Goal-oriented, self-motivated, and dedicated to achieving all targets.
Exceptional interpersonal and customer service skills.

Job Responsibilities:

Inspect and ensure the well-maintained presentation of show apartments.
Generate sales leads and conduct property viewings.
Manage daily reports.
Keep overseas teams, agents, and introducers informed about changing availability and price lists.
Facilitate the progression of sales to the exchange stage, working closely with solicitors.
Handle new inquiries and provide relevant and comprehensive information.
Update all sales spreadsheets, including reservation deposit records.
Conduct market research.
Create sales and marketing tools, such as the "plot of the week," FAQ video, and investor video.
Attend weekly sales and marketing meetings to contribute new ideas and incentives.
Conduct both in-person and virtual property viewings, arrange sales briefings for development management, and participate in sales meetings to offer insights for improving sales performance.
Foster and maintain positive relationships with customers, agents, and introducers through various communication channels such as face-to-face interactions, phone calls, emails, WeChat, and WhatsApp.
Develop tailored property documents and provide daily updates on sales information to clients, agents, and introducers via phone, email, WeChat, WhatsApp, etc.
Maintain the presentation of the sales office, show/view homes, and all customer facilities to the highest standards.
Proactively manage customer satisfaction, ensuring each customer is exceptionally satisfied with the service they receive.
Uphold the brand's professional standards at all times, presenting a consistently high standard in all aspects visible to the customer.
Ensure compliance with the consumer code by controlling and verifying all necessary documentation.
Collaborate with the project and customer service departments as needed.
Actively contribute new marketing ideas to boost lead generation for the development.

Referrals

If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.

About Us

Mandarin Recruitment is a service that helps UK and Chinese businesses & organizations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese-speaking market, allowing us to be the leading organization for specialist Mandarin recruitment.