Total 4 job vacancies by 0001 Applied Materials, Inc

This role is located at our Austin site (on 290 East, near Toll 130). This is a 100% onsite role, not a remote or hybrid role.

Hardware Manufacturing Customer Experience Quality Engineering position

• Develops and applies quality standards in accordance with company and customer requirements. Develops and conducts related tests.
• Designs and implements methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and/ or production equipment.
• Develops methods and parameters, project methodology and/ or project proposals.
• Gathers operational and test data and evaluates results.
• Develops and uses procedures.  Prepares documentation for inspection/ testing procedures. Recommends corrective action for procedural, product, or process deficiencies.
• Analyze operational data – extensive analysis (~15% /week as needed) with Excel (Pivot and VLOOKUP) and Power BI; Develop and implement recommendations based on Field NC data analysis.  
• Evaluates work methods, procedures and policies. Tracks progress of qualification status, reviews reliability test results, determines disposition of non-compliant products, reviews and releases qualification packs 
• Utilizes drawings, specifications, industry standards, and sketches, adapting inspection measuring devices and procedures when necessary. Read and interpret technical drawings and specification requirements.
• Reduces qualification cycle time and cost while still meeting quality performance requirements. 
• Responsible for driving Continuous Improvement in the Quality of AMAT’s product portfolio
• Eliminate customer complaints and escalations. Participates in and may lead audits. 
• Work and demonstrate ability to closely lead multi-functional teams including but not limited to: experienced design and development engineers, Quality and Reliability engineers, Supply Chain Management teams, suppliers and technology partners in order to acquire and implement best known methodologies and deliver a better quality and customer experience than in current portfolio.
• Monitor field customer performance of product to identify issues and allow for early investigation and mitigation
• Drive investigation, capture, Root Cause Analysis, Containment, Corrective Action, Process Improvement to prevent issue recurrence, Monitor plans using statistical methods
• Conduct Quality Post-Mortem and document lessons learned reviews from current and older products to prevent recurrence of Quality issues and drive corrective actions into the next generation product portfolio
• Drive customer escalation resolution (root cause analysis, Containment, Corrective Action and Process Improvements following the 8D discipline format) to prevent recurrence of problems
• Drive Design, Quality, Reliability, lessons learned and VoC (Voice of Customer) requirements into new product designs to improve the quality and reliability of new products.
• Conduct Quality Post-Mortem and document lessons learned reviews from current and older products to prevent recurrence of Quality issues and drive corrective actions into the next generation product portfolio.
• Drive customer escalation resolution

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines.
• Microsoft Office applications (Excel proficiency required), Power BI
• Drive investigation 8D/SCAR Root Cause analysis and Corrective Action, Containment, Prevention, Proliferation measures, FMEA, DMAIC, Green Belt Certified or equivalent, Analytical tools (Paretos, Histograms, Ishikawa (Six Elements), Scatter, Control charts, checklists). Prevent recurrence.
• Experience in high volume manufacturing environments
• Proven track record working and managing customer issues and suppliers Key Performance Indicators (KPIs)
• Manage and coordinate customer PPM (Parts per Million) against supplier PPM, supplier problem solving on time, cost recovery and supplier warranty indicators
• Knowledge of Quality systems and measurements, Lean Manufacturing, Advanced Product Quality Planning (APQP), Product Part Approval Process (PPAP), PFMEA, ISO9001, Quality Assurance tools
• Undertake special projects as required
• Lead, Contribute and support continuous improvement activities
• Prepare and present reports at group meetings and internal customers
• Understanding of engineering drawings and manufacturing processes
• Ability to work in a diverse and dynamic environment
• Planning and prioritizing activities
• Good communication and interpersonal skills
• Negotiation and Influencing skills
• Ability to present data effectively
• Problem-solving skills
• Team working skills
• Analytical skills
• Time management
• Understanding of cost and financial impact

Travel:

• 0– 15%

Education

• Bachelor's Degree – Engineering, Computer Science or related Engineering Technology
• Advanced Quality Certifications
• 6 - 8 + Years of Experience job related

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
• Self-motivated individual, Flexible, Adaptable. Optimistic, Self aware, Open to change
• Work mostly with minimal supervision Assertive, resilient and welcomes change and navigates through adversity
• Shows moral courage, openness and honesty in all dealings
• Engages interest and participation of others and has a collaborative approach to working with others
• Lead, support groups of technicians and engineers
• Training skills, provide guidance and coach other team members
• Supports and thrives on company values

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Innovative thinking with high level of attention to detail and from original solutions

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

U.S. Salary Range:

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Overall Responsibilities:

This posting is for an Implant/VSE New Product Introduction (NPI) instructor based in Austin, TX. This position is a combination technical instructor and technical expert role on existing and new products. The position is required to work within (or in close proximity to) the business unit (BU) located in Austin, TX in order to learn the new PDP/NPI products (i.e. the new mainframes, chambers, and tools) under development by the BU, gain experience on the startup and sustaining production tasks on the tool, and develop/deliver initial classroom and hands-on training on the tool. Once the tool transitions to volume production, the NPI instructor will train up the volume instructor, who then takes over the product from a training ownership standpoint.

Position will require learning and application of that learning on three fronts – (1) training fundamentals; (2) existing products; and (3) new product training development.  Training fundamentals will cover the training methodology, tools, materials and confidence to deliver both live distance learning (LDL) and instructor led hands on (ILT) course delivery. Existing products start with basic operations and maintenance, followed by trouble shooting and diagnostics, and eventually mastery of the tool. Product training development will require content development and project management skills to help bring a new tool design from concept to reality, through the development of comprehensive training curriculum, student guides, and supporting materials and technologies.

Due to the scheduling of PDP/NPI product development, the NPI instructor will often be researching, gaining knowledge/experience, and developing/delivering for several new tools/chambers at a time, so project management, training/presentation experience, and technical acumen (mechanical, electrical, troubleshooting, etc.) of semiconductor equipment is required.

Basic breakdown of time is:

~45% learning the new tool and gaining knowledge and experience (mechanical, electrical, software, process, etc.) and developing the course materials, structure and updating of existing courses

~35% delivering training or coordinating structured factory OJT

~20% other activities

Key Responsibilities

• Conducts semiconductor equipment training needs assessment by collecting information pertaining to work procedures, workflow, and functional knowledge from the experts; understanding job-specific functions and tasks; maintains product technical knowledge sufficient to prepare and present defined product courses; disseminates new information to training and business unit staff

• Communicates with product groups to obtain current product information for course updates; manages multiple projects of diverse scope and complexity; directs project team members. Represents AGS TS at divisional meetings, external conferences, and industry task force activities

• Determines system utilization requirements by researching and testing systems

• Utilizes Technical Publications and System Product Business Groups to maximize technical documentation efficiencies; occasionally develops customized training materials per customer needs; trains others in standard course development process/Instructional System Design (ISD); ensures the correct revisions of product procedures and schematics; identifies and corrects procedural issues with the business unit

• Lead NPI training development projects with minimal support; works closely with Instructional Design (ID) team liaison to develop curriculum, schedules, exams, and other training materials, following a predefined process; develops hardware training student guides by identifying and describing information needs; using basic desktop publishing (PowerPoint and Word); submitting initial versions for review; revising and editing final copy

• Follow existing development process and guidelines set forth in our Course Development Handbook.

• Maintains safe and healthy training environment by following organization standards and legal regulations; Provides technical expertise and troubleshooting skills to assist with system repairs; ensures system functionality can support course objectives; ensures all safety retrofits are installed on the training systems

• Presents technical training in house and at customer sites; conducts training classes by presenting job-specific classroom and hands-on learning environments and opportunities; manages classroom/lab activities to ensure fulfillment of course objectives; presents and practices safety per procedure; may train during off shift and/or weekends as assigned; actively certifies others; establishes new certification requirements; Evaluates training by evaluating effectiveness of training to specific job applications

• Provides coaching and leadership to other instructors; serves as mentor to junior instructors for class delivery, technical development and certification; anticipates, prevents and resolves customer satisfaction issues.

• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques

• Maintains quality service by establishing and enforcing organization standards; demonstrates knowledge and understanding of the AGS Training Services organization and operations and the AGS organization; informs customers of additional AGS TS courses/products available; assists Marketing in building customer relationships and selling AGS TS products; analyzes customer issues/needs to determine future training opportunities; deliver training solutions for customer needs

• Maintains technical and instructional knowledge by attending educational workshops, reviewing publications, etc.

• Contributes to team effort by accomplishing related results as needed

• Must complete and maintain Instructorship Certification within first 12 months

• Must follow strict guidelines on ensuring IP protection throughout development and delivery

• May require both domestic and international travel (up to 40%)

Qualifications/Experience:

• Bachelor degree in engineering, education, or training, PLUS 4 years of professional semiconductor equipment experience in installation, programming, safety, maintenance, operation, troubleshooting, and repair of semiconductor machinery equipment (such as robots, programmable controllers, power supplies, pneumatics, vacuum systems, power distributions, facilities, high voltage systems, high current systems, and robot controllers), following manuals, specifications, blueprints, and schematics, and using hand tools, measuring instruments, and testing equipment

• If no Bachelor’s degree, 6 years of professional semiconductor equipment experience

• 2 years of formal or informal experience in education, performance-based training, or training/presentation delivery to external customers is desirable.

• Preferred - Nationally recognized certification in “Instructional Design” or 2 years of formal or informal experience in curriculum development and/or instructional design. Attaining Friesen, Kaye and Associates (FKA) instructional designing certification is a plus

• Preferred – Experience with AMAT Semiconductor Equipment Highly desired

Skills Required:

• Excellent communication, presentation, problem solving, teamwork and interpersonal communication skills; Resourceful, able to work and learn independently where necessary; Highly self-motivated and dedicated professional

• Presentation skills, written communication, training delivery, project/information management, self-development, presenting technical information, self-confidence, dealing with complexity, Microsoft Office skills

• Equipment use: office equipment, power supplies, oscilloscopes, logic analyzers, volt meters, soldering irons, hand tools, power tools, and personal computers

• Semiconductor equipment skills: operations, preventive maintenance, corrective maintenance, alignments, calibrations, and system-level troubleshooting skills on analog/digital electronics

• Knowledge of MS Windows applications and computer networking a plus

• Experience in e-Learning a plus

• Experience in videography and photography a plus

• Experience in application or usage of advanced technologies (AR, VR, CGI) highly desired

Travel:

• Position requires the ability to travel for up to 40% in the first year while completing initial training and up to 30% thereafter

Relocation Eligible:

• Yes

Travel (25%) for Customer Training (worldwide) or FE training in Taiwan

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

U.S. Salary Range:

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Summary

Requires depth and/or breadth of expertise in SAP MM module along with integrations within SAP and also with other applications. Interprets internal or external business issues and recommends best practices. Solves complex problems; takes a broad perspective to identify innovative solutions. Works independently, with guidance in only the most complex situations. May lead functional teams or projects.

This is an onsite position based in Austin, TX

Key responsibilities:

• Serve as an interface with multiple sub-groups within a business unit or functional area such as Sales, Operations, Engineering, Service and Finance for the purpose of business technology alignment, solution discovery, project portfolio management, and relationship management.

• Architect and design complex business process/business application solutions to address cross functional needs in Purchasing/ Supply Chain areas, and convert the solution design to functional and technical specifications. Oversee software application configuration, prepare and execute testing (unit, integration, performance, acceptance) and data conversions.  Identifies and recommend industry BKM's for integrated solution design and standards.

• Work with the technical teams (ABAP, Security, Basis) to translate the specifications to technical design documents and configuration documents. Co-ordinate with other stakeholders like Finance, Trade, Security for alignment on the solution and making sure all policies are adhered to.

• Provides and/or oversees business application functional support services to meet customer performance, availability, service level agreements and customer satisfaction targets. Oversees different applications and IT systems that support the Supply Chain functions and helps with tuning of such systems for availability and performance. Helps production support teams in resolving complex production issues/ outages and completion of root cause analysis. Coordinates with infrastructure and technical teams, support providers and application vendors. Drives implementation of corrective and preventative actions.   Evaluates/recommends/plans life cycle for patches, point releases, and major upgrades.

• Responsible for execution of minor enhancements and medium to large projects and support services within the Supply Chain and related areas within allocated budget. Provide cost and time estimates and develops project budgets and schedules. Understands cost models and cost drivers for the services and recommend best option for each requirement including onsite/ offshore models. May be responsible for timely renewal of maintenance and subscription contracts for services or tools used by Business and IT in Supply Chain area.

• Ensures adherence to GIS project management, software application development, testing, service management, change management, RCA and other relevant processes, standards, governance, and controls.  May manage execution of sox controls and testing and support internal and external audits. 

• Plan and manage medium to large scale cross functional projects in SAP ERP and integrations with boundary systems to ensure effective and efficient execution in line with guardrails of scope, timeline, budget and quality.

• Keep track and make sure the applications in scope are scanned periodically as per schedule and address any security vulnerabilities identified during the scans on priority. Consider application security as a critical factor during the solutioning and design for any enhancements and new implementations. Work with the ISRM and infrastructure teams for all aspects of application security and vulnerabilities

• Oversees/manages contingent workers performing services across multiple projects or service areas.  Responsible for the selection, on boarding and off boarding of contingent workers in a timely manner. Manages contingent worker project/task assignments and ensure work product quality. Approves contingent worker time sheets/costs.

• Knowledge and skills in supply chain applications like SAP Ariba, Coupa, Ivalua, SAP SRM etc. is preferred but not necessary.

• Exposure to S/4HANA architecture, features is helpful but not necessary.

Functional Knowledge:

• Demonstrates in depth functional and technical expertise in SAP MM module and integrations with other applications in a complex landscape.

Business Expertise:

• Interprets internal/external business challenges and recommends best practices to improve products, processes or services.

Leadership:

• May lead functional teams or projects with moderate resource requirements, risk, and/or complexity.

Problem Solving:

• Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions.

Impact:

• Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies.

Interpersonal Skills:

• Communicates difficult concepts and negotiates with others to adopt a different point of view.

Additional skills:

• A minimum of Bachelor of Science

• 7-10 years’ work experience

• Extensive experience with SAP ECC functionality, particularly MM module

• Good understanding of integration of ECC with other SAP modules, other applications and BI systems

• Good analytical and problem-solving skills with the ability to adapt to new processes and tools quickly.

• Good communication, documentation, and presentation skills

#LI

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

U.S. Salary Range:

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

We are looking for a Software (Technical) Support Engineer to support our 200mm equipment in North America. This position requires travel to U.S. customer locations where you will conduct hardware & software upgrades to production equipment.

The ideal candidate will have hands on experience with Applied Materials 200mm or 300mm equipment and software.

Key Responsibilities

• Understand, research, and resolve internal and external application and systems issues of moderate difficulty.  Independently learn and investigate customer's high value problem (HVP), systematic bug or systematic software failures.
• Create, test, and verify installation/upgrade instructions for Applied Materials’ product releases.
• Participates in product design, testing and documentation reviews as appropriate.  Participate in user conferences.
• Provide off-hours customer support via pager and cellular telephone as scheduled. Provide telephone coverage as scheduled.
• Attend AMAT classes in designated product line and external classes for third-party software.
• Provide on-going training to customers and customer engineers (CE) for technical products and systems issues.
• Provide assistance in analysis of customer OS performance, integration and database management issues.  Deliver updates and reports to managers, partners and peers.
• Assist in training junior level engineers in departmental procedures, corporate procedures, and detailed product operation.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Travel

• Up to 75% travel required to support regional customers

Experience: 200mm Applied Materials Equipment - 4+ years

• We are looking for a Software (Technical) Support Engineer to support our 200mm equipment in North America.

• This position requires travel to U.S. customer locations where you will conduct hardware & software upgrades to production equipment.

• The ideal candidate will have hands on experience with Applied Materials 200mm or 300mm equipment and software.

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

U.S. Salary Range:

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.