Total 9 Manager level Information Technology job vacancies in Edinburgh, EH12 9AE

Do you want to work for a company, that passionately cares about its colleagues, stakeholders and the planet?
Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays?
​Do you need a new challenge that not only helps you to develop your skills, but is integral to the community?
Did we mention, there is no evening or Sunday working too?!
Our managers lead from the front and takes their colleagues and customers on an amazing journey!
Do you have excellent customer service skills, innovative ideas and are dynamic by nature?
If this is you, read on!

As a Mobile Assistant Manager, you will perform the role of an Assistant Manager across various retail stores in the Edinburgh area. This role requires flexibility to ensure consistency and excellence across our shops.

As the Assistant Manager you will be supporting our teams in the day to day running of all areas of the business.

This is a very 'hands on' role and you will be expected to respond to queries raised by customers, head office and the team. On a regular basis you will have the responsibility for opening and closing of out stores and donation centres and be involved in the ongoing recruitment and training of volunteers and staff.

All key responsibilities and desirable skills can be found on the Job Description when you apply.

If you :

Are resilient, supportive, caring, hands on and enthusiastic
Possess a positive attitude in delivering exceptional customer service
Want to make a positive change
Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
Are adaptable; able to think on your feet
Have a passion for developing people
Have a keen interest in the environment and sustainability
Have an engaging personality, the desire to succeed and be the best you can be

THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU!

See what some of our colleagues say about us:

'Working at SATCoL is an incredibly rewarding experience. The organisation’s commitment to making a positive impact in communities, paired with the supportive and inclusive work environment, makes every day truly fulfilling.' – LF, Donation Centre Manager

'SATCoL are caring and thoughtful. Always get great support and I am very proud to be part of this company.' – KB, Shop Manager

'Working for Salvation Army Trading Company has been an incredibly rewarding work experience. Not only do I get to contribute to a noble cause by supporting their humanitarian efforts, but I also get to be a part of an inspired, dedicated and supportive employer that's making a real difference in people's lives.' - GT, Sales Assistant/Driver

We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.

Grade UE09 - £61,198 - £75,498 per annum
Information Services Group - EDINA
Full time - 35 hours per week
Open ended contract (Permanent)

An exciting opportunity to join EDINA’s management team with responsibility for the management of EDINA’s software and data engineering team. This is a full-time, open-ended position based in central Edinburgh. The role is hybrid, you will report to the Director of Edinburgh and will be on campus a minimum of one day per week.

What the job involves:

Leading the Technical Operations team of software and data engineers, with overall HR responsibility for hiring, coaching and talent management;
Allocate engineering resources ensuring technical skills are in place to deliver EDINA’s projects and services;
Work with EDINA Head of Services to understand service roadmap priorities, plan and ensure delivery of prioritised developments;
Contribute to strategic aims of EDINA as a member of management team, with key responsibility for Technical Operations section;
Ownership of strategies for core business systems e.g. CRM/Help Desk/incident management, business continuity planning, information security;
Manage and have oversight of hardware, application software, middleware and performance of EDINA’s subscription services.

A bit about you:

You will have considerable experience of managing technical teams ensuring development of skills and knowledge and business-driven resource allocation;
You will have good people skills able to communicate with technical and non-technical audiences;
You will be strongly technical, ideally with experience of software development;
You will be experienced in technical product development and product diversification;
You will have a passion for identifying and putting into effect relevant business and development processes.

Head of Information, Technical and Technology Services
College of Arts, Humanities and Social Sciences / Edinburgh College of Art
UE Grade 09: £61,198 to £75,498 per annum
Open ended: permanent
Full time: 35 hours per week

The Opportunity

This is a key professional service leadership and management role in a unique and dynamic environment that brings together the academic rigor of an ancient and world-leading university with the creative and innovative excellence of one of the longest-established art schools in the UK.

ITTS brings together all aspects of Information Technology, Technology Enhanced Learning and Technical Services for learning, teaching and research. It recognises the strong interdependencies between these areas, critical to the success of Edinburgh College of Art and the Edinburgh Futures Institute.

The role will have responsibility for driving the operational delivery and strategic development and managing significant change in the School’s information, technical and technology learning and research service activities, ensuring alignment with School and University strategic priorities. The post holder is responsible and accountable for high quality, customer focussed and responsive service delivery and for further developing and sustaining a dynamic, enthusiastic and above all customer-focused team in support of information, technical and technology activities.

The job is open ended (permanent) and full-time (35 hours per week) however we are open to considering flexible working patterns and hybrid working that combines a mix of remote (within the UK) and regular weekly on-campus working.


Your skills and attributes for success:

Leadership experience working with and influencing senior management, with demonstrable ability to lead, motivate and develop staff and inspire a customer focussed and positive performance culture
Experience managing and developing a significant team and services or number of teams and services including managing teams through significant change
Demonstrable experience of developing innovative solutions and contributing to strategic planning; demonstrable experience of budget management and deployment
Strong client handling skills and customer service management (ideally using ITIL methodology)
Demonstrable understanding of the relationship between learning design and technical services provision for learning and teaching
Good knowledge of project management techniques and methodologies identified through previous experience or professional qualifications
Can demonstrate engagement at a strategic level with EDI principles, committed to working in a supportive and open environment and ability to work as a role model for inclusion and respect.

JOB TITLE: Lead Software Engineer (Head of)

(Head of Engineering for the Instant Payments Lab and Domestic Lab)

SALARY: £121,023-142,380 per annum

LOCATION: Edinburgh or London

HOURS: Full-time - 35 hours

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Edinburgh office.

ABOUT THIS OPPORTUNITY

A fantastic opportunity has arisen for a Lead Software Engineer within Payments Services Platform at Lloyds Banking Group, to head up

the Instant Payments Lab and the Domestic Lab, and lead the core engineering teams within those, influencing our technical landscape for the future.

You'll be responsible for further developing and delivering transformational change for some of our key payments services, supporting our customers and broader payments ecosystem across the Group and play a pivotal role in shaping and driving the vision for two pivotal labs within Payments Services.

This a great opportunity for an established and well-seasoned leader in engineering who enjoys a challenge, taking-on large-scope transformative change and understands the impact of working for a Group supporting its customers and critical UK payments infrastructure.

ABOUT US

We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

WHAT YOU'LL NEED

To be considered for and successful in this role, you will need to be able to demonstrate the below:

Strong Engineering Leadership experience

• Extensive engineering leadership experience with a track-record of providing software engineering oversight, technical and people leadership across multiple teams and of having taken responsibility for developing and successfully delivering change management plans that support the organisation's overall strategy.

• Being a visionary leader with a track-record of being a strong advocate for technology transformation.

• Track-record of developing strategic solutions to long-term business needs by anticipating complex issues, challenges, and opportunities.

Team Development, Mentoring, Coaching

• Successful in building a high-performing team culture and in recognising and coaching talent.

• A passion for team development; allowing colleagues to develop in different/new technologies and mature in ways of working, resulting in a successful team.

• The ability to inspire delivery whilst encouraging simplicity and developing confidence & trust across the teams you lead.

And any experience of these would be really useful:

• Previous experience within engineering in payments and/or within financial services would be advantageous but not essential

ABOUT WORKING FOR US

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

And it's why we especially welcome applications from under-represented groups. We're disability confident.

So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

WE ALSO OFFER A WIDE-RANGING BENEFITS PACKAGE, WHICH INCLUDES:

A generous pension contribution of up to 15%

• An annual bonus award, subject to Group performance

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey!

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Curriculum Leader Health and Food Technology - fixed term until 26/06/2025
Craigroyston Community High School

Salary: £59,481
Hours: 35 per week

Craigroyston Community High School is a non-denominational secondary community school serving a catchment area in the northwest of Edinburgh. In the school’s catchment there are 3 associated Primary Schools; Craigroyston, Forthview and Pirniehall. The Locality is undergoing regeneration with 750 new homes being built.

The school’s catchment is in a designated area of high deprivation. Free Meal Entitlement is 40% and one quarter of our pupil body have additional support for learning requirements. Approximately 10% of our pupil cohort are LAC. The vision for the school reflects this need and a range of nurturing and inclusive measures (including a zero-exclusion approach) have been introduced to best support all young people that attend the school. We benefit from close links with a range of partners.

The curriculum rationale is to meet the needs of every young person so that when they leave school they have a portfolio of skills, experiences, qualifications, and a knowledge of the job market to ensure they enter a sustained positive destination. To that end the school strongly encourages all young people to stay on at school until the end of S6. An innovative, aspirational Senior Phase linked to employment, using vocational courses and strong college links as well as traditional subject provision ensures that every young person has a curriculum that suits their needs and ambitions.

The school is firmly committed to raising attainment and promoting achievement. The School Improvement Plan reflects local, City of Edinburgh Council and national priorities. For further information visit: https://craigroyston.wordpress.com/

Salaries will be in accordance with the Scheme of Salaries and Conditions of Service for Teaching Staff in School Education.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Your new company:A pioneering force in the hospitality industry, this company is delivering cutting-edge software solutions that redefine the guest experience. Their innovative technology empowers clients to captivate and retain customers, fostering loyalty and driving growth. As they continue to expand their market-leading offerings and prestigious client portfolio, they seek an exceptional individual to join their talented team and contribute to their remarkable success story.
Your new role:Assume a pivotal leadership position as the Technical Service Desk Manager, spearheading the mission to provide unparalleled service desk operations within the dynamic Hospitality SaaS sector. In this influential role, you will lead a skilled team of technicians, overseeing customer support activities, driving process optimisation, and cultivating synergistic collaboration between internal departments, third-party IT companies, and strategic partners. Your expertise will be instrumental in delivering superior customer experiences, ensuring seamless onboarding, and propelling the growth trajectory.
What you'll need to succeed:They seek a highly accomplished professional with a unique blend of technical acumen and exceptional leadership abilities. A Bachelor's degree in Computer Science, Information Technology, or relevant experience is desirable but not essential, complemented by a proven track record in technical support or IT management roles. Your strong communication and stakeholder management skills will be paramount in navigating complex collaborations, fostering transparency, and ensuring unwavering customer satisfaction.
Extensive knowledge of networking technologies, including LAN/WAN, Wireless, DNS, DHCP, and the OSI Model, is a prerequisite. Proficiency in professional-grade WiFi Access Points and their cloud controllers, coupled with a deep understanding of infrastructure technology (EC2, S3, RDS, Route 53, IAM, Lambda, API Gateway) and cloud providers such as Amazon Web Services (AWS), will be highly valued.
Additionally, your familiarity with marketing software (Mailchimp, DotMailer, Facebook, Constant Contact, Zapier, Drift) and expertise in support ticketing software and CRM (ZenDesk, Hubspot, AutoTask) will empower you to drive operational excellence and deliver unparalleled customer experiences.
What you'll get in return:At this company, they cultivate an environment that fosters professional growth and rewards excellence. You'll receive a highly competitive salary package, ranging from £30,000 to £40,000, commensurate with your qualifications and experience. Their comprehensive benefits program includes a workplace pension, 33 days of annual leave, and premium work equipment from Apple, ensuring you have the tools to excel.
Moreover, they offer a well-defined career roadmap that will propel you to new heights, allowing you to make a significant impact and shape the trajectory of the company. You'll be part of a dynamic, fast-growing tech company that celebrates achievement, fosters a collaborative culture, and provides opportunities for continuous learning and development.
What you need to do now:If you're a driven professional seeking a transformative career opportunity, submit your CV and a compelling cover letter that demonstrates your understanding of the role and the company. In your cover letter, showcase your passion for the position, your alignment with their values, and the unique skills and experience that make you the ideal candidate to lead their service desk operations to new heights.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Who are Diligenta?

Diligenta's vision is to be acknowledged as best in-class platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

The Opportunity

Due to internal progression and company expansion, we are now looking for an experienced Technical Complaints Manager to support the management team and Complaint Managers, resolving Life, Pension, and Investment product complaints by providing technical support to colleagues, ensuring all customers receive a fair outcome.

You'll be:

• Providing technical support to Complaint Managers dealing with complex complaints to ensure that customers receive fair outcomes.
• Providing technical guidance in specific areas while working collaboratively with other areas across Diligenta and the client to ensure complaints are resolved fairly.
• Identifying and escalating complaint themes and issues that require resolution outside of the complaints function (e.g. proposition or rectifications related issues), including reporting any systemic process issues.
• Assisting with project management, ensuring the complaints function is adequately prepared to deal with the potential impact of any project relating to complaints so that customers are minimally affected.
• Providing a wide range of information, guidance and advice to colleagues and the management team to support resolving customer complaints of a more complex / sensitive nature to ensure customers receive fair outcomes.

You should apply if you:

• Have a strong level of experience working with complaints within Financial Services.
• Can display technical knowledge within the Life and Pensions field and are able to keep up to date with regulation changes.
• Can articulate yourself extremely well via e-mail and telephone, showing full understanding of the business's products and procedures.
• Have an approachable attitude and can always show initiative.

The Perks

• 25 days holidays + 8 bank holidays
• Discretionary annual bonus
• Company pension scheme membership
• Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
• Access to our Confidential Helpline is available to be used by you and your family
• Develop your career through a wider global organisation of the TCS family

About the Role:

We are seeking a Technical Production Manager to join our team for the upcoming festival season!

Working across the company, you will provide production and operational support in the delivery of the organisation’s portfolio of projects with particular focus on our 2024 Festival, to ensure the smooth working of the systems, processes and infrastructure necessary to implement them.

The role involves some evening and weekend work.


About You:

As you would expect in a production role you:


. Will have strong experience in the management of the full project cycle of event project delivery, with outputs including: workshops, shows, interactive exhibitions and other events. You will have experience in delivering events to the highest standard, or be able to demonstrate this ability by discernible transferable skills.

. Will be hands on when required, with good practical knowledge of all production and technical disciplines.

. Will approach this demanding role with a level head and a positive attitude towards problem solving and logistics.

. Will be a natural communicator with strong interpersonal skills, with the ability to negotiating effectively and work extremely hard at building and maintaining relationships.

A driving license and current driving experience are essential.

This role has normal working hours but will require flexibility during the festival lead in and live period, and may include some weekend and evening working.


How to Apply:

Click the link below to visit our dedicated careers portal to complete our brief online application. You will be asked to upload your current Curriculum Vitae and a cover letter detailing your relevant experience and suitability for the role. Please also include two references.

https://sciencefestival.teamdetails.com/opportunity/225

To view the job description, please click the link below:

https://www.sciencefestival.co.uk/mediaLibrary/other/english/61211.pdf

Please note: By the start of any employment with Edinburgh Science, you must have the right to work in the UK and documentary evidence to support this.

Closing date: Sunday 14 January 2024, 11:59PM

Interviews will be held: W/c 22 January 2024

Applications will be considered on a rolling basis so please apply as soon as possible. We reserve the right to close applications early.

At Edinburgh Science we welcome applications from all backgrounds because we believe that bringing together people with different perspectives, ideas and experiences always leads to better discussions, decisions and results.

Join us as a Digital & Technology Risk and Controls Manager

• If you have a technology risk management, audit or controls background and are looking for a new challenge, this could be the perfect role for you
• You’ll partner with our business to manage our risks and controls within agreed risk appetite, using our risk framework to make sure team objectives are achieved
• Risk plays a crucial role across our bank and you'll have the chance to use your professional IT risk skills and digital focus to pinpoint our weaknesses and help us to make improvements
• This is a hybrid role, so you'll work from home but spend one day a week in the office

What you'll do

You’ll have an opportunity to make a vital contribution to driving a generative culture of risk awareness by recommending solutions to our business operations risk issues. This includes strengthening the level of ownership and identifying and calling out areas of weakness and sharing best practices.

We’ll look to you to support our business in managing the risks which exist, making sure mechanisms are in place to identify and mitigate risk within a defined risk appetite. That way you can deliver relevant risk activity to build plans to sustain a control environment certification rating within risk appetite.

Day-to-day, you’ll be:

• Working with senior stakeholders to support them in managing their risk and control profiles
• Escalating emerging risks in a timely manner, making sure actions are quickly defined and owned
• Developing a risk awareness across our business, contributing to the prioritisation, design and implementation of the operational risk principles
• Implementing a robust governance framework that engages all relevant stakeholders to enable effective decision-making
• Managing the interface between the business, internal audit, second line of defence and other functions, as well as the wider risk and controls teams
• Making sure that all aspects of risk management are delivered within the policy framework and operational risk requirements

The skills you'll need

As well as a good understanding of our technology risk and controls, you’ll need management skills involving people, process and technology issues, along with a proven understanding and practical application of risk management principles.

You’ll also need knowledge of our businesses and associated products, processes and technologies, preferably including retail banking products, processes and technologies.

On top of this, you’ll bring:

• Excellent senior stakeholder management skills
• Experience of digital and technology risk and control assessments
• The ability to think creatively when resolving problems to identify alternatives where established procedures may not exist
• An understanding of how to design IT controls and automation