Total 2 Manager level Information Technology job vacancies in Prescot, L34 1PJ

Job Purpose The System Support Service Manager will assist the Head of Service in delivering high-quality System Support and Registration Authority services across Informatics Merseyside Partner Organisations (POs) and other customer organisations. The role involves promoting best practices and process consistency, identifying critical success factors (CSFs), and key performance indicators (KPIs) for effective service monitoring and reporting. The manager will provide leadership and line management for direct reports, ensuring team compliance with Trust policies and procedures, while motivating and inspiring the team. Principal Responsibilities The System Support Service Manager will lead and manage systems support and registration authority services across Informatics Merseyside POs, ensuring high data quality and system integrity. Responsibilities include managing the release process for application changes, ensuring compliance with Change Advisory Boards, and overseeing system integration and implementation. The manager will also lead post-implementation reviews, negotiate system releases and developments with POs and third parties, and ensure that all necessary training and awareness initiatives are communicated to the team. The role requires a deep understanding of NHS policies, and the manager will provide guidance on data quality and policy interpretation. The manager will also lead supplier negotiations, ensuring proper contract management, fault resolution, and training, and will audit compliance with strategies and policies, reporting to the relevant committees. Performance Management The manager will lead the provision of effective system support and registration authority services across Partner Organisations, supporting their performance measurement agendas and ensuring business and governance needs are met within agreed deadlines. This includes monitoring Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), ensuring all systems are capable of appropriate data capture for statutory, local, and commissioning reporting. The manager will monitor service targets, quality standards, and performance levels, contributing to the development and implementation of KPIs and CSFs. Regular management reports will be produced to track performance, and any performance issues will be communicated to Account Managers for further action. Strategic Role The System Support Service Manager will assist in the development and implementation of policies, procedures, protocols, and standards related to system support and registration authority services. The role involves contributing to business plans and service improvement plans, ensuring alignment with national and local guidelines. The manager will also contribute relevant service provision information to Account Managers to enable comprehensive reporting to Partner Organisations. Research The role requires the manager to stay informed about the latest and emerging processes and procedures related to data, application support, and integration techniques. This involves researching best practices, suggesting improvements to the services provided by the System Support and Registration Authority functions, and possibly conducting surveys or audits to support service enhancements. HR Management The System Support Service Manager will have day-to-day management responsibilities, overseeing a team of staff across multiple sites. This includes performance management, appraisals, and dealing with disciplinary issues where appropriate. The manager will develop objectives and performance plans for the team, ensuring alignment with Informatics Merseyside's aims and objectives. The role also involves ensuring effective communication within the team and providing leadership to maintain high service standards. Staffing needs will be analysed with consideration of budgetary implications, and the manager will be involved in recruitment processes, including drafting job descriptions, shortlisting, and interviewing candidates. Financial Responsibility The manager will oversee contracts with third-party system suppliers, ensuring value for money and responsiveness. This includes providing information to assist with financial planning and budgeting, ensuring systems accurately record information for timely data submission, and managing within project budget constraints. Education, Training, and Development The role requires a commitment to personal and professional development, with a focus on training and supporting team members' career development. The manager will ensure that both themselves and their team have up-to-date Personal Development Plans, with regular reviews and skills development to maintain service standards. Annual performance reviews will be conducted for all team members, with ongoing follow-up on any identified actions. Generic Responsibilities All staff, including the System Support Service Manager, are expected to commit to the Trust's vision and values, supporting Mersey Care in delivering high-quality services. This includes role modelling the Trust's values, challenging stigma, working across boundaries to improve services, maintaining a knowledge base, respecting equality and diversity, and complying with health and safety legislation. The manager will also be responsible for data accuracy and protection, adhere to the NHS Constitution, participate in Just and Learning Culture initiatives, and encourage an open and respectful workplace environment.

QC Chemist (Technical Manager Designate) required on a permanent basis, based in Merseyside. Requiring proven industrial experience of wet chemistry analysis, HPLC and/or GC-MS. Experience of man/team management is also desirable but not essential.

Title: QC Chemist (Technical Manager Designate)

Location: Merseyside

Term: Permanent

Salary: £28,000 - £35,000

SRG are working with a leading manufacturer and supplier of flavours and colours across the food and beverage sectors. They are currently looking for a QC Chemist who are looking to widen their experience into aspects of technical management. This is a permanent role based at their site in Merseyside. This role will predominantly involve supporting in analysis using a number of analytical techniques, potentially managing and mentoring other team members, as well as participating and leading in technical documentation control.

Benefits: You will be joining a leading, family run business that are a key manufacturer and supplier to the food and beverage sectors. An excellent opportunity to take the next step up to management. 20 days holiday, plus 8 bank holidays. Pension scheme, free on-site parking, discretionary bonus and other employee perks.

Working hours: Monday-Friday, 9am-5pm

Role / Description

• Support in analysing raw materials, in-process samples and finished products using a range of analysis (wet chemistry, HPLC and GC-MS)
• Supporting in method validation for a range of analytical methods
• Providing support, training and mentorship to other team members
• Supporting in performance reviews of other team members
• Regularly reviewing SOPs
• Support and drive continuous improvement within Quality Control (QC)
• Support and deputise for Head of Technical and other roles, when required
• Support and occasionally lead investigations
• Create & review of Finish Product Specifications
• Improve and review all types of documents which form part of the Quality Management system (QMS)
• Participate in the release or rejection of non-conforming products

Requirements

• A degree in Chemistry (or similar)
• Proven industrial experience of analysing raw materials, in-process samples and finished products using a range of analysis
  • Wet Chemistry analysis, HPLC and/or GC-MS
• Experience of leadership or management is desirable but not essential
• Eagerness and enthusiasm to learn

SRG is the UK's number one recruitment company specialising in the scientific, engineering, clinical, pharmaceutical, food/FMCG, energy & renewables, biotech, chemical and medical device sectors.

As scientists ourselves, our specialist sector knowledge and our passion are second to none. It's this combination that makes us different. We're committed to providing outstanding temporary, contract and permanent career opportunities of all levels for our candidates and a comprehensive range of expert strategic recruitment services for our clients.

If you would like to apply for this position, please use the link provided. Alternatively please email a copy of your CV to For more information regarding this position or any others, please call Chris on 0161 526 1898.

If you have a scientific background and this position is not relevant / suitable for you, please feel free to get in touch or visit www.srgtalent.co.uk to view our other vacancies.

Keywords: chemist, chemistry, QC, quality control, analyse, analysis, analysing, wet chemistry, HPLC, GC-MS, chromatography, raw materials, finished products, in-process samples, technical manager, man management, leadership, SOP, testing, release, laboratory, quality, quality assurance, QMS, QA, product specification, product release, method validation, method transfer, analytical method.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.