Total 49 Information Technology job vacancies in Johor Bahru

服務台和 IT 支援（資訊和通訊技術）

全職

工作職責：

1.組裝並徹底檢查筆記型電腦/PC訂單並能夠完成訂單

在規定的時間內整齊地進行。

2.針對電腦軟硬體錯誤提供技術支援-Assistance

透過多種平台接觸客戶，包括面對面、電話、電子郵件、

或社群媒體平台來解決問題。

3. 電腦硬體診斷技能 - 能夠確定/排除電腦故障

執行修復之前錯誤的根本原因。

4.為來電、送入系統的客戶提供良好的客戶服務

退貨授權。

5.利用現有資源及時回應並解決未決案件

公司內部。

6. 同時對多個未決案例進行優先排序和管理。

職位要求：

1. 至少擁有 SPM 持有者或同等學歷，並具有至少 2 年的工作經驗

電腦組裝角色或技術支援環境。

2. 具備良好的電腦/硬體知識與技能

3. 良好的英語和馬來語溝通能力

4. 具備多工處理能力，能在壓力下表現出色

5.良好的分析與解決問題的能力

6. 能夠在團隊環境中有效運作

津貼和福利

• 事假
• 個人發展機會

Help Desk & IT Support (Information & Communication Technology)

Full time

Job Responsibilities :

1. Assemble and thoroughly check laptop/PC orders and able to finish the orders

neatly within stipulated time.

2. Provide technical support for computer hardware and software errors - Assist

customers through multiple platforms, including face-to-face, over the phone, email,

or social media platforms to resolve issues.

3. Computer hardware diagnostic skills - Able to determine/troubleshoot computer

errors' root causes before the repair are performed.

4. Provide good customer service for customers who call in and send in systems for

RMA.

5. Respond and resolve open cases in a timely manner using available resources

within the company.

6. Prioritize and manage many open cases simultaneously.

Job Requirements :

1. Minimum a SPM holder or equivalent with at least 2-year experience in an

computer assembly role or technical support environment.

2. Possess good computer/hardware knowledge and skills

3. Good communication skills in English and Bahasa

4. Possess multi-tasking capabilities and excel under pressure

5. Good analytical and problem-solving skills

6. Ability to work effectively in a team environment

Perks & Benefits

• Personal leave
• Personal development opportunities

Shaveh Group is currently growing and expanding our team! We’re eagerly seeking a dynamic and results-oriented Assistant Operation Manager to join our team!

As an Operation Personnel, you will play a pivotal role in ensuring smooth operations, driving efficiency, and implementing strategies to optimize productivity. If you are a motivated person with a passion for operational excellence, we invite you to apply and be part of our growing organization!

Shaveh Group 目前正在成长和扩大我们的团队！ 我们热切地寻找一位充满活力、注重结果的 副营运经理 加入我们的团队。 作为一名营运人员，您将在确保平稳运营、提高效率和实施优化生产力的策略方面发挥关键作用。 如果您是一个积极进取、热衷于卓越运营的人，我们邀请您申请并成为我们不断发展的组织的一部分！

2 Working Location Available

• HQ – Taman Daya, Johor Bahru
• KL Branch – Menara K1, Jln Klang Lama

What you can Get?

• Competitive Salary & Benefits Package 有竞争力的薪资和福利待遇
• Opportunities for Career Growth and Professional Development 职业成长和专业发展的机会
• Collaborative and inclusive work environment 协作和包容的工作环境

What’s your Responsibilities?

1. License Application Management:

• Manage and oversee the entire license application process, from initial preparation to submission and approval.
• Ensure all applications are complete, accurate, and submitted in a timely manner.
• Maintain up-to-date knowledge of local, state, and federal licensing requirements relevant to the company’s operations.

2. Regulatory Compliance:

• Ensure that the company complies with all relevant regulations and legal requirements for various licenses and permits.
• Coordinate with government agencies, local authorities, and other regulatory bodies to obtain necessary approvals and licenses.
• Keep track of license renewal dates and ensure timely renewal to avoid lapses in compliance.

3. Documentation and Reporting:

• Prepare and organize all required documentation for license applications, including forms, supporting documents, and correspondence.
• Maintain accurate records of all license applications, approvals, renewals, and communications.
• Generate reports on the status of license applications and compliance for management review.

4. Stakeholder Coordination:

• Liaise with internal departments to gather necessary information and documents required for license applications.
• Communicate with external stakeholders, including regulatory authorities and consultants, to facilitate the licensing process.
• Address any issues or concerns raised by regulatory bodies and work towards prompt resolution.

5. Process Improvement:

• Identify areas for improvement in the licensing process and implement efficient procedures to streamline operations.
• Stay informed about changes in licensing laws and regulations, and adjust processes accordingly.
• Provide recommendations to management on best practices for license management and compliance.

6. Administrative Support:

• Assist with other administrative tasks related to operations as needed, including filing, data entry, and correspondence.
• Support the Operations Manager in various projects and tasks related to company operations and regulatory compliance.

7. Training and Guidance:

• Train and guide junior staff or team members involved in the license application process.
• Provide support and mentorship to ensure the team understands and adheres to licensing requirements and procedures.

The Requirements of the role:

• Diploma / Degree in Business Administration, Management, or a related field.
• Min 3 years of experience in Operation Management.
• Excellent problem-solving and decision-making abilities, with a data-driven approach.
• Detail-oriented mindset with a focus on accuracy and efficiency.
• Proven ability to adapt to change, manage multiple priorities, and work under pressure.
• Willing travel to KL office if required.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Personal leave
• Personal development opportunities

Who Are We Looking For

You will be interacting with customers, responding to their needs. Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. You will follow up and make scheduled callbacks to customers where necessary. You will help build, maintain and troubleshoot the client's infrastructure. You will be working alongside other engineers to ensure highest levels of client service delivery.

Your duties & responsibilities should include, but are not limited to:

• Provide Level 2 / 3 IT support to End-Users & Infrastructure Devices (onsite / remotely)
• Deploy, Manage and Maintain servers and networks (L3)
• Troubleshooting Network and Server devices (Active Directory, GPOs, OUs experiences)
• Producing Reports to clients during Onboarding / Maintenance
• Ensuring Clients’ System Documentation is accurate and up to date
• Provide front-line IT support to employees via walk-ups, tickets, and MS Teams
• Maintain accurate ticketing processes and asset management tracking records
• Provide emergency requests / VVIP support / Project deployment outside of business hours
• Monitor, troubleshoot, and repair IT hardware and software
• Handle hardware and software sourcing / purchasing / liasing
• Write and update technical documentation for end users and the IT team
• Assist in Projects / Audits / Onboarding based task given by the IT team
• Liaising with 3rd party vendors

You’re Good At

• Good interpersonal skills
• Highly adaptable and flexible
• High level of ethics, values, integrity and trust
• High proficiency in both written and spoken English
• Windows Server Knowledge (AD, GPOs, OU Experiences)

Will Be Awesome If You Are/Have

• Highly disciplined and productive when working independently
• Takes initiative to identify gaps and develop solutions to close the gaps
• Good in follow up and follow through to complete tasks
• Powershell / CMD Line Scripting
• Deployment Knowledge (SCCM/Intune/Custom Imagings/Software Centers)

Your Qualifications

• Minimum 5 years of experience providing IT support in a corporate environment
• Experience in supporting and troubleshooting Windows 10, MS Office, Windows Server (ADFS/LDAP/WSUS) in a business environment

**Only shortlisted candidates would be notified**

**Only fully vaccinated with primary vaccination series may apply**

About imToken

imToken, a Series-B blockchain technology company headquartered in Singapore, is inspired to make digital life equally accessible to everyone, and we are committed to creating digital wallets that are simple to use, safe and secure for every user.

Since its founding in 2016, imToken has served over 15 million users in more than 150 countries worldwide. Currently imToken supports the management of multi chains, decentralized exchange and DApp browser. In 2020, we established imToken Labs to continue to explore and apply cutting-edge blockchain technologies to drive innovation and growth of imToken in the global marketplace.

A blockchain's value lies in its interconnected nodes. We look for people who are fast learners, self-motivated and value teamwork regardless of role or team. imToken welcomes everyone who joins imToken to bring their unique talents to the team and make the blockchain different!

About the role

Reporting to the Software Engineering Lead, you will work closely with Product Designers, Product Managers and the Software Engineers within your team to build scalable software following industry best-practices for testing, security and user experience.

What you will be doing

• Build, maintain and document our API services using agile best practices.
• Work in tandem with our Product Team and Software Architect to deliver robust backend API services.
• Package, deploy and maintain software in staging and development environments.
• Participate in code and security reviews.
• Write both Unit and Integration tests covering critical execution paths.

What we look for in you (Company Values)

• Self-motivator: Go beyond job responsibilities and proactively addressing challenges and opportunities.
• Team player: Always connected and communicates openly with respect.
• Fast-learner: Quickly incorporate new knowledge into day-to-day work.
• Intrinsic: Keep things simple and authentic with real purpose.
• Resilience: Deliver values by doing things the right way without taking shortcuts
• Goodwill: Truly care for customers' well-being.

Skills and qualifications

• Comp. Sci or Comp. Eng degree or demonstrable skill and equivalent experience.
• Full-time professional software development experience of at least 5 years.
• Knowledge of and experience with blockchain tech is preferred, but not a hard requirement.
• Well versed in Software Testing best practices (Unit & Integration Testing).
• An opinionated knowledge of architectural patterns like Microservices and Modular Monoliths.
• Experience in structuring persistence models and knowledge of how to map those to appropriate persistence stores. e.g. (Relational vs Document-oriented vs Key-Value databases)
• Demonstrable skill in at least one strongly typed language (e.g. Java, GoLang) and at least one weakly typed language (e.g. Python, Javascript).

What are nice to have (optional)

• An ability to communicate complex concepts clearly.
• A hunger for knowledge, discovery and learning new things.
• A preference for persuading others through calm, respectful, rational argument.
• An acknowledgement that we can always do better, and a willingness to keep seeking that better way of doing things.
• Proficient in Chinese language (Spoken/Written) is a plus.

Role Overview:

Our client is looking for a Technical Support Specialist to join our team in Singapore. In this role, you will be at the forefront of our Electronic Shipping Solutions (ESS), helping customers integrate and maximize the benefits of our solutions. You will be responsible for delivering technical support, managing deployment projects, and driving continuous improvements in the adoption and success of our client's ESS.

Key Responsibilities:

Customer Engagement:

• Deliver engaging presentations to customers, showcasing the benefits of Electronic Shipping Solutions (ESS).
• Assist customers with onboarding and guide them through the implementation of ESS.
• Provide on-site and remote technical support to resolve issues and queries related to ESS.

Technical Support & Escalation:

• Act as a technical escalation point, resolving complex issues related to ESS.
• Ensure all solutions are configured and maintained according to IT policies, including version control and label format management.

Project Deployment:

• Proactively plan and manage the deployment of ESS, ensuring timelines and targets are met.
• Collaborate with the commercial and project teams to ensure successful ESS implementations.

Continuous Improvement & Innovation:

• Contribute to the continuous improvement of our solutions and processes, driving efficiency and customer satisfaction.
• Collaborate on various initiatives aimed at improving ESS services.

Customer Facing IT Helpdesk Support (Backup Role):

• Provide backup support for the Customer Facing IT Helpdesk, assisting with ESS-related queries and problems.

Key Performance Indicators (KPIs):

• Achievement of customer-facing IT objectives and deployment timelines for eCommerce tools.
• Meeting country and regional targets for ESS implementations.
• Timely and accurate reporting on project progress and performance.

Qualifications & Requirements:

Educational Requirements:

• Degree in Information Services or equivalent.

Experience:

• Minimum 2 years of experience in IT customer support, with a preference for candidates with experience in the eCommerce industry.
• Senior-level candidates should have 4-5 years of experience in a similar IT support role.
• Fresh Graduates are also welcome to apply

Technical Skills:

• Excellent IT skills with a strong understanding of eCommerce technology.
• Proficient in software tools (Word, Excel, PowerPoint)
• Strong analytical, organizational, and technical troubleshooting skills.
• Basic coding skills

Soft Skills:

• Strong presentation, communication (both spoken and written), and negotiation skills.
• Proven ability to influence decisions and work collaboratively across teams.
• Ability to manage multiple priorities and work effectively under pressure.

Competencies & Leadership Traits:

• Results Orientation: Demonstrates focus on achieving goals, overcoming obstacles, and delivering measurable results.
• Teamwork: Collaborates effectively with others to achieve shared goals and objectives.
• Adaptability: Remains optimistic and resilient in the face of challenges, managing uncertainty and change positively.
• Communication: Provides clear, concise, and timely information to internal and external stakeholders.
• Accountability: Acts with integrity, taking responsibility for actions and commitments.

Career Development:

• Next Steps: Possible career growth opportunities include roles such as Program Manager, Integration & Solutions or Project Manager.
• Feeder Roles: Candidates with technical support experience or a background in eCommerce-related IT services will be ideal for this position.

For quick response, applicants who express interest in this job advertisement, kindly contact 84945469.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

We wish you all the best in your career search.

EA Personnel Name: Jess Clarke
EA Personnel No: R24123918
EA License No: 03C5577

Job Description:

· Collaborate with functional consultants to develop add-on solutions for customers,

· Develop programs in Dynamics NAV and Dynamics 365 Business Central (on-premise or online),

· Participate in business requirement study,

· Develop Power BI Report and Dashboard,

· Develop Apps for Business Central using Power App,

· Manage & review team of outsource employees’ projects.

Requirements:

· Good knowledge of NAV C/AL, Business Central AL, JSON, .Net programming,

· Business Central Reports design.

· Webservices & API programming.

· Possess minimum a Diploma / Degree in IT.

· Minimum 5 years of relevant working experience.

· Keen in learning by attending training sessions conducted by Afon senior consultants, and Microsoft.

Our client, a well-established company is seeking for an IT Project Manager (Infrastructure - In-house role) - $ 7,000.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 7,000.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to grayson.su@thetalentnetwork.com.sg

Overview
The job-holder is responsible to provide personalised, specialised and cost-effective care to patients, in accordance to established hospital policies and procedures, standards of nursing care and practices. He/ She is responsible for the effective and efficient running of the ward/department assigned.

Job Responsibilities
Primary Responsibilities:
• Assesses, plans, implements and evaluates care of patients with complex healthcare needs according to updated standards of nursing practice
• Ensures patient care delivery (inclusive of education and counselling) is carried out according to established standards of care practice using patient care plan / clinical pathways
• Co-ordinates patients’ access and treatment sequence where required for the specialty
• Conducts teaching and counselling for patients and their families / carers
• Initiates and ensures implementation of discharge planning for patients
• Leads and participates actively in the review of patients with the multidisciplinary team
• Follows up on patients at NUH specialist outpatient clinics where appropriate
• Conducts specialty nurse-led clinic for patients and their families where needed
• Provides clinical supervision to nurses and nurse trainees to ensure quality patient care delivery
• Updates and maintains patient consultation / training statistics / other types of register / registry where appropriate
• Applies understanding of prevention of medico-legal issues in relation to patient care
Secondary Responsibilities:
• Acts as a resource person for clinical nursing matters
• Plans, implements and evaluates in-service staff education and specialty training courses based on unit and individual training needs
• Inducts newly graduated advanced diploma nurses in specialty care of a specific group of patients
• Guides and develops specialty competencies of registered nurses
• Reviews and develops clinical pathways and / or other plans of care in consultation with specialty nurses, nurse managers, doctors and paramedical staff
• Reviews and develops practice policies and guidelines and nursing standards in consultation with specialty nurses, nurse managers and doctors
• Assists with nursing audits on nursing care standards
• Applies best evidence to practice
• Participates in research activities
• Undertakes quality improvement / research projects
• Participates in training / quality improvement / research committees
• Contributes to performance appraisals of enrolled nurses, senior enrolled nurses, staff nurses, senior staff nurses and advanced diploma nursing students
• Takes on additional responsibilities or tasks as assigned by Senior Nurse Manager/Clinician, Deputy/Assistant Director (Nursing) and Chief Nurse

Requirements
• Registered Nurse with at least 9 years of post-registration clinical experience, of which 2 years must be as Assistant Nurse Clinician
• Diploma in Nursing with relevant post-basic advanced certification and Degree in Nursing from recognized training institution as approved by Singapore Nursing Board.
• Technically skilled and competent
• Good interpersonal and communication skills
• Computer literacy skill – MS Word and PowerPoint

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Job Descriptions:

• Collaborate effectively with other domain specialists to design complex solutions.
• Analyze business requirements and develop technical solutions and system designs to meet those needs.
• Create solution designs, project documentation, and Bills of Material based on customer requirements.
• Conduct in-house evaluations and Proof of Concept trials in collaboration with stakeholders.
• Liaise with principal vendors to understand their products, solutions, and pricing.
• Assist project engineers during technical project implementation and provide training as needed.
• Handle system administration, network support, and troubleshooting in both Windows and Linux environments.
• Perform network troubleshooting to diagnose and resolve network issues.
• Upgrade network hardware and software as required, ensuring compliance with the Cybersecurity Act and Cybersecurity Code of Practice (CCOP).
• Address ad-hoc tasks as needed by the technical team.
• Document functional specifications for network designs and implementations, including necessary routing.
• Stay updated on the latest networking trends and solutions in the market.
• Obtain and maintain vendor certifications as required to uphold company partnership status.

Job Requirements:

• Bachelor's Degree or Diploma in Computer Science or a related technical field.
• 3-5 years of experience in network design and planning.
• Proficient in both Microsoft Windows and Linux operating environments (Ubuntu, Red Hat, etc.).
• At least 3 years of experience in complex project implementations.
• Strong understanding of cybersecurity, cryptography, security protocols, and TCP/IP networking.
• Knowledge of risk management, disaster recovery, business continuity, and IT regulatory compliance.
• Experience in architecting or deploying enterprise virtualization solutions is a plus.
• Familiarity with on-premise/hybrid and cloud networking models.
• Ability to work independently with minimal supervision.
• Hands-on experience installing hardware like servers, network switches, cables, hubs, routers, and setting up the necessary software environments and applications.
• Solid knowledge and experience in CCTV and Audio/Video systems.
• Experience with IP communication technologies such as IP PBX, video conferencing, and network management systems.
• Possession of certifications such as CCNP Routing & Switching, CCNP Wireless, CISSP, or equivalents in networking and security technologies is an added advantage.

Job Description & Requirements

• Minimum 5 yrs of experience in building works.
• Good communication skills in spoken and written English.
• Pro-active and positive working attitude.
• Project Location: Tengah / Jurong East
• Accredited as RTO with IES.
• Certified Project Manager by Society of Project Managers Singapore
• Please indicate EXPECTED SALARY and Available date

• Report directly to the Project Director/Manager overseeing the WTW system.
• Project Support: Provide technical expertise for the design, development, and construction oversight of the WTW system.
• Coordinate with WTW system designers, vendors, and fabricators, including reviewing drawings, sourcing equipment, and managing cost and schedule control.
• Project Execution: Lead project implementation to meet specified requirements and objectives. Responsibilities include schedule tracking, vendor sourcing and recommendations, cost assessment, resource allocation, addressing inquiries, clarifying technical aspects, supervising project activities, implementing corrective measures, conducting Factory Acceptance Tests, and finalizing as-built documentation.
• Troubleshooting and Repair: Diagnose and resolve issues in deck machinery using technical manuals, hand tools, and power tools.
• Record Keeping: Accurately document all changes, maintenance activities, repairs, and inspections.
• Develop operating, maintenance, and safety procedures for the WTW system.

Requirements:

• Bachelor's degree in Mechatronics or related field.
• Minimum of 5 years of experience in the marine industry or shipyard environment.
• Solid understanding of deck machinery, including winches, cranes, lifting and handling equipment, as well as familiarity with IACS rules and regulations (especially ABS, DNV, BV).
• Specific experience in WTW systems (Offshore Passenger Transfer System) is an advantage.
• Strong knowledge of mechanical principles, hydraulic and electrical systems, and P&ID, with proven troubleshooting skills.
• Strong leadership and problem-solving abilities, with knowledge of structural design as a plus.
• Teamwork: Demonstrated ability to work collaboratively with team members at all organizational levels.
• Communication: Clear and effective communication skills for interacting with team members, vendors, fabricators, and clients.
• Proven ability to write reports and deliver presentations in English, with Mandarin skills being an added advantage.
• Software Proficiency: Skilled in MS Office, MS PowerPoint, MS Project, Adobe, and AutoCAD. Familiarity with Primavera scheduling software is a plus.
• Solid knowledge of document control processes, with experience in ISO9001:2015 QAM systems being advantageous.
• Must be willing to travel and work in marine and offshore environments.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs’ lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

• Responsible for overall IT infrastructure stability, resilience and performance including physical and virtual servers and network resources.
• Responsible for ensuring appropriate IT infrastructure capacity to ensure optimum operational performance for the organisation.
• Coordinates and works with resources (internal and external) to meet established project milestones and to achieve project deliverables.
• Identifies areas for improvement, develop an improvement program and monitors the implementation to increase process efficiency.
• Recommends suitable technology infrastructure updates to develop long-term and short-term planning.
• Assists in developing IT budget for IT infrastructure.
• Develop plans for implementation of new projects, perform Project Management.
• Participates in evaluations, recommends and plans implementations of new technologies and platforms to determine alignment with business’s needs.
• Manages resource availability to continuously support the business, including backup administration.
• Reviews all new and updated processes and procedures introduced into the production environment to ensure SLA compliance for both outsourced and internally managed services. • Participates in the development, maintenance and testing of disaster recovery plans as required & implements improvements.
• Provides mentoring and support to Business and Usual (BAU) ICT Executives.
• Manage response to alerts and notifications of after-hours activity.
• Travel to branches as required.
• Off-hour support as required.

• Degree Computer Science or Technology related studies

• Preferably with some years’ (8-10) experience in IT management level of similar sized structure and business, hands on experience and technical knowledge of applications and communications infrastructure
• An added advantage for those familiar with ITIL

Responsibilities:

• Provide excellent customer service
• Provide IT technical onsite support for end user services problems which includes identification, diagnosis, rectification, and escalation.
• Support on desktops, notebooks, printers, scanners, hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s and deployment.
• Generate reports and submission of daily/weekly updates.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.

Highlights:

• Health Insurance, Dental Benefits, Birthday Incentive, Transport Allowance/Reimbursement
• AWS + Performance Bonus + Transport + HP
• Friendly environment

Responsibilities:

• Oversee the whole process of service cum maintenance workflow
• Front line contact with client representatives on all service/maintenance related issues
• Lead a team of service team members
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
• Possess a knowledge base of each client's business, organization and objectives
• Be responsible for operationally managing multiple aspects of the team.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks

Requirements:

• Min Nitec diploma in Electrical/Electronic Engineering with at least 3 years working experience
• Hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must
• Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage
• Technology savvy (hardware & software)
• Excellent problem solving skills
• Strong verbal and written communication skills
• Must be a team player
• Customer service and business orientated with good initiative and adaptability
• Only Singaporeans may apply.
• This job is suitable for older workers

Please indicate in your profile your expected salary as you apply. Thank you.