Total 22 Information Technology job vacancies in Leamington Spa, Warwickshire, cv324hn

Your new role
We are seeking a proactive and skilled Design Technology Technician to join our Design and Technology Department at this secondary school . The successful candidate will report directly to the Head of Design and Technology and play a key role in providing technical support and services to the department. With strong practical skills in resistant materials and proficiency in operating tools such as the circular saw, bandsaw, and planer, you will be responsible for designing and creating artefacts to support teaching. Key responsibilities include maintaining equipment, preparing materials for lessons, assisting students with technical challenges, and managing the ordering of supplies. If you're passionate about hands-on work and thrive in a creative, educational environment, we'd love to hear from you!"You will be working 14 hours per week, over 39 weeks a year. We are flexible on start/finish times and working days and will discuss this at interview stage.At this secondary school, we are proud of the supportive and rewarding environment we have created. We have high standards and a good reputation, built upon the hard work and dedication of our staff.
We recruit people who are passionate about education and young people, and who have the knowledge, drive and personal qualities to inspire our students.In return, we offer: - The opportunity to work and grow in an academy that promotes from within (Continuous Professional Development); - A flexible approach to working; - Access to Local Government Pension Scheme; - Staff Wellbeing Initiatives; - Work life and Family Friendly Policies.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Oracle Technical Analyst

Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. 

Working as part of our Enterprise Applications team you will be responsible daily for delivering technical support activities to ensure we provide a quality application service to the Telent business community, along with new technical solutions to enable our growing business.

Every day at Telent is different as we grow and evolve our use of new technologies to maximise business value. If you are looking to be part of a collaborative team who are committed to delivering great technical support to the business and are hungry to develop, we would love to hear from you.

What you'll do:  

The key deliverables of this role are as follows:

• Provide day to day technical support and maintenance activities within our Enterprise Applications estate
• Design, test and implement new solutions to meet our evolving business needs
• Collaborate with our product teams to continuously improve our application service, optimising solutions, reducing technical debt and risk where necessary
• Liaise with third party suppliers to ensure resolution to agreed SLA's and standards Infrastructure life cycle management and capacity planning.

The responsibilities for this role include:

• Provide 3rd line technical support & maintenance for our Enterprise Applications which include Oracle EBS, and Oracle Integration Cloud
• Develop technical specifications, system architecture documentation and other relevant documentation
• Ability to validate change or solution using Software Delivery Life cycle
• Undertake application code development and database configuration
• Managing the unit, system, and integration testing
• Liaise with software vendors where necessary and apply or oversee relevant software updates and patches.
• Monitor performance and efficiency of applications and instigate modifications and improvements where necessary.

Key Requirements: 

• Demonstrate extensive experience with SQL, PL/SQL, interfaces, workflows, reports
• Demonstrate experience in OAF page extension and customization
• Demonstrate experience in Application Object Library within Oracle ERP suite
• Ability to understand business process and design solutions as per business requirements
• Demonstrate experience with Oracle Integration Cloud Service
• Work within the framework and guidelines of ITIL processes and policies, ensuring alignment to best practice  
• Experience delivering solutions in other technologies outside Oracle EBS (Desirable).

What we offer: 

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. 

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. 

The additional benefits with this role: 

• 34 days holiday, including public holidays, plus the option to buy or sell five days each year  
• Company pension scheme  
• A range of family friendly policies  
• Occupational health support and wellbeing Portal  
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

Learn more about Telent: 

Click here for Telent Video! 

Technical Support Engineer - Warwick
Up to £40,000
Hybrid Working
25 Days Holiday + Banks (Increasing with service)
Private Medical Insurance

The Role

• Providing technical engineering support to customers and field sales engineers
• Producing quotations
• Creating reliability reports to support customers
• Project managing product deliveries to customers

Key Skills and Experience

• Mechanical Engineering Qualification
• Motivated to be in a customer facing engineering role
• Ability to fault-find with customers over the phone
• Strong mechanical engineering experience

Salary, Benefits and Hours

• Monday - Friday (8.30 - 4.30) with 3 days hybrid working
• Up to £40,000 DOE
• 25 Days Holiday + Bank Holidays (Increasing with service)
• Private Medical Insurance

If you are interested apply now or get in touch with Jacob at Hunter Selection.

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Job Title: Software Integration Manager
Location: Gaydon (Hybrid 3-4 days on-site)
4 Months
£500/d per day - Umbrella ONLY

The Role
We are looking for a Software Integration Manager to join our Automotive Team.
As a Software Integration Lead, you will be responsible for the complete technical leadership of a given project as well as main point of contact for all technical issues and responsible for coordination and prioritization of issue resolution.
You will also have accountability for technical concerns and ability to pass key gateway criteria.

Responsibilities

• Lead Electrical Architecture, Module owner & Test Teams to implement new/ existing features.
• Lead issue investigation and resolution of all technical issues
• Responsible for EE Integration status reporting in engineering technical reviews and escalation forums.

• Responsible for the co-ordinated investigation of complex feature implementation/debugging leading the work streams and ensuring timely closure of issue/implementation to achieve programme timing
• Prototype build, production line and fleet "first line" support and investigation.

• Manage delivery of change requests ensuring traceability of requirement and agreement with all key stakeholders (FuSA, Cyber Security, OBD etc)

Your Profile
Qualification & Experience:

• Experience of working in a technical automotive electrical and software application role. Experience of complex hybrid vehicles is a benefit.
• Experience of automotive architectures and communication protocols like CAN, LIN, Flexray, Ethernet.

• In-depth knowledge of product development cycle from concept to launch (V Cycle) with a focus on software deployment and integration.
• Expert knowledge of automotive diagnostics standards (UDS, ISO 14229, DOIP) and diagnostic tools.
• Complex issue resolution leadership and experience across various functional commodities.
• Proven capability of vehicle analysis using Vector tools (CANalyzer, CANoe, CANape or equivalent).
• Hands on experience of diagnostic commissioning and manufacturing processes.
• Advanced experience in reading circuit diagrams across complex hybrid systems.
• Ability to interpret requirements documentation.
• Broad prototype build, production line and fleet support experience.
• Understanding of Functional Safety and Cyber Security.
• Strong written and verbal communication, including appropriate escalation and reporting where required.
• Knowledge of scripting languages (such as CAPL, VBA, Python).
• Understanding of ODX (ISO 22901).
• Development of a wide range of test properties such as rigs and lab cars, including HV.

• Knowledge of automotive development systems e.g. releasing, concerns, containments, gateways and sign off documentation.

• In-depth experience in 2 or 3 domains: powertrain (including hybrid), chassis, infotainment, connectivity, body electronics, power management.

Technical Support Engineer

When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7.

Are you looking for your next challenge? We are currently recruiting for a 1st Line Technical Support to join our NOC Rail team in Warwick.

Role Profile:

• Maintain the availability, performance and security of a critical infrastructure system.


• Monitor the system on a 12-hour shift rotation (4/4) utilising tools such as System Centre Operations Manager, Cisco Prime, SolarWinds and McAfee ePO to report and investigate potential issues.


• Provide a 1st / 2nd line support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs)


• Attend customer sites to replace key operational equipment.

What you'll do:

• Configuration and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation.


• Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK.


• Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team.


• Address TPCMS issues either by resolving the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution.


• Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer.


• Ensure all Service Level Agreement targets are exceeded.


• Support the transition of the TPCMS service to other parties by supporting the development and training needs of individuals.

Who you are

Key requirements:

• Vendor certification of the following would be beneficial: VMware, MS Windows System Support, Cisco knowledge - LAN / WAN, Juniper, IP Trade.


• McAfee SIEM Security - Security Information Events Management knowledge


• IT / ICT further education


• Vendor certification of the following would be beneficial: VMware, MS Windows System Support, Cisco knowledge - LAN / WAN, Juniper, IP Trade.


• McAfee Enterprise Security Manager - Security Information Events Management knowledge. McAfee ePO


• IT / ICT further education (degree level or equivalent experience.

Desirable skills:

• MS Windows System Support experience.


• A background in Networking - LAN / WAN.


• Holds a detailed understanding of core internet technologies - Routing and Switching, DNS, OSI Model.


• Telecom knowledge including IP Trade/Redbox technologies advantageous.


• Experience of data cabling / Datacentre Facilities knowledge.


• Full Driving license.

What we offer:

A career at Telent can span sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

Learn more about Telent:

Click here for Telent Video!

SCADA System Support Engineer

When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7.

Reporting into the Applications Team Leader, you will provide technical system support service that ensures all applications are running to their optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met. A detailed understanding of how the SCADA system application operates and communicates with its controlled assets is essential to this role.

What you'll do:

• Maintaining an up to date application user interface by providing live deployments to the application.


• Proactively monitor the availability, performance, and security of a SCADA system.


• Addressing SCADA system issues either by resolving the issue, working with internal teams or external providers (such as suppliers of technologies) to resolution.


• Performing scheduled maintenance tasks.


• Proactively updating tickets to ensure all the information relating to an incident so all parties have visibility of the investigation steps and resolution.


• Following test schedules.


• Producing clear and concise defects reports.


• Understanding and adhering to all system and service policies, procedures and processes.


• Proactively engaging with all members of the System Management Team to support a continuous improvement program for the SCADA system and the service provided with the customer.


• Maintaining application security by deployment of system patches.


• Diagnosing and problem-solving complex issues.


• Performing new configuration deployments into the test and live environments.

Who you are:

This role would be well suited to a proficient Support Engineer with experience of SCADA technologies, such as Codra - Panorama. An individual who is able to work under pressure, excels at problem solving, strong communication and customer focus.

Key requirements:

• Previous SCADA experience in a similar Support/IT position


• Able to obtain SC Clearance


• Pass Drug and Alcohol Testing.

What we offer:

A career at Telent can span sectors, roles, technologies and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone be themselves and to thrive at work.

The additional benefits with this role:

• 34 days holiday, including public holidays, plus the option to buy or sell five days each year


• Company pension scheme


• A range of family friendly policies


• Occupational health support and wellbeing Portal


• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

About Telent

Click here for Telent Video!

Network Engineer

Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7.

As a Network Engineer in our organization, your primary responsibility will be to ensure the stability, reliability, and security of our network infrastructure. You'll play a crucial role in maintaining existing systems, troubleshooting issues, and providing timely support to end-users.

What you'll do:

Network Monitoring and Maintenance:

• Monitor network performance, identify bottlenecks, and proactively address issues.


• Perform routine maintenance tasks, including software updates, patch management, and configuration backups.


• Troubleshoot network outages and connectivity problems, root cause analysis.

User Support:

• Respond to incidents related to network connectivity, access, and performance.


• Collaborate with helpdesk teams to resolve network-related tickets promptly.

Security and Compliance:

• Implement security best practices, including firewall rules, access controls, and intrusion detection.


• Ensure compliance with industry standards and internal policies.


• Regularly review firewall rules and maintain them as needed.

Documentation:

• Maintain accurate network documentation, including diagrams, configurations, and procedures.


• Create and update knowledge base articles for common network issues.

Change Control:

• Write, review, and adhere to change control notifications and procedures which are vital for ensuring stability in a live production environment.

Continuous Improvement:

• Review, feedback and update procedures and practices to enhance our support offering.

Key Requirements:

• 5+ Years IP Networking experience (Switches, Routers, Firewalls).


• Must be comfortable with Cisco command line configuration and troubleshooting commands


• Valid Certifications CCNA or CCNP


• Other certifications such as Juniper JNCIA or equivalent may be considered.


• Proficiency in network protocols (TCP/IP, OSPF) and network hardware (routers, switches, firewalls).


• Strong analytical and problem-solving skills.

What we offer:

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• 34 days holiday, including public holidays, plus the option to buy or sell five days each year 


• Company pension scheme 


• A range of family friendly policies 


• Occupational health support and wellbeing Portal 


• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

Learn more about Telent:

Click here for Telent Video!

CNC Milling Programmer/Setter/Operator

Rugby,Warwickshire

£18.00 per hour

Temporary to Permanent position

Monday to Thursday 7am-4pm,Friday 7am-12 midday

Are you a skilled CNC professional looking for a new challenge? Do you have experience with Siemens-controlled machinery? If so, we have the perfect opportunity for you.Our Prestigious Engineering Client based in Rugby are currently recruiting to join their team.

What they offer:

• Competitive Salary: Attractive pay package based on experience and skills.
• Professional Growth: Opportunities for career advancement and continuous learning.
• Supportive Environment: Join a team that values collaboration, innovation, and excellence.

Key Responsibilities:

• Programming: Develop and optimise CNC programmes for Siemens-controlled machines.
• Setting Up: Prepare and set up machines for production runs, ensuring precision and efficiency.
• Operation: Oversee the machining process, ensuring high-quality output and adherence to specifications.
• Maintenance: Perform routine maintenance and troubleshoot issues to minimise downtime.
• Quality Control: Conduct inspections and ensure products meet quality standards.

Requirements:

• Experience: Proven experience as a CNC Programmer, Setter, and Operator with Siemens control systems.Cad Cam knowledge would be a desirable quality.
• Skills: Strong knowledge of CNC programming, machine setup, and operation.
• Attention to Detail: Keen eye for detail and commitment to producing high-quality work.
• Technical Proficiency: Ability to read and interpret technical drawings and specifications.
• Team Player: Excellent communication skills and the ability to work well in a team
• Our client prides themselves on fostering a workplace where innovation thrives, and employees are valued. Our cutting-edge facilities and commitment to excellence making them a leader in the industry.

Please send an up to date CV

CPDaventry

Software Developer with IT Support Experience

Location: Warwickshire (Onsite, 5 days a week) Salary: Up to £48,000

My client is seeking a highly motivated Software Developer with a strong background in 2nd and 3rd line IT support to join our organisation. The ideal candidate will have 2-3 years of experience in IT support and expertise in PHP, HTML, and CSS. This dual role involves both software development and maintaining smooth IT operations to ensure minimal downtime.
Responsibilities:

• Provide 2nd and 3rd line support for end-user issues (PCs, mobile devices, and office applications)
• Manage helpdesk tickets and provide timely resolutions
• Support and configure servers (Windows 2019, O365, VMware, Linux)
• Provide additional business support, including building management systems
• Assist in IT operations and projects
• Offer network support and maintain cybersecurity measures (e.g., EDR)
• Assist in the development and maintenance of internal and external web pages

Requirements:

• Strong experience in PHP, HTML, and CSS
• Proven support experience with Office365 administration, MS Office applications, Windows 2019 server, VMware, Linux, PC hardware/software maintenance, and networking
• Excellent problem-solving skills and ability to handle multiple tasks
• Strong communication skills and ability to work effectively as part of a small team
• Flexible "can-do" attitude and a desire to learn and grow in the field

Desirable:

• Experience with MySQL and MSSQL database management and queries

Growth Opportunities:

• Access to Pluralsight and other training resources
• Support from a dedicated IT team

If you meet the requirements and are passionate about both software development and IT support, we would love to hear from you. Apply now to join our dynamic and growing organization!

Hays Education in Coventry are looking for computer science teachers in and around the Nuneaton area. Hays education collaborates closely with several schools in the Coventry and Warwickshire areas. We offer day to day and long-term cover on a full and part-time basis. Working with Hays offers the chance to have a work-life balance and provides access to many other benefits.

Your new role

Your new role as a computer science teacher involves creating and delivering engaging computer science lessons to students within Key Stages 3 and 4. You will be responsible for marking work, monitoring the progress of students, and providing constructive feedback. Whether you are newly qualified or an experienced teacher, you will need to be confident in delivering lessons to students of mixed abilities, with excellent communication, organisational skills and team work.

What you'll need to succeed

• Qualified teacher status (QTS) or equivalent. ECTs are welcome to apply.
• Experience teaching computer science to secondary school students.
• Good behaviour management skills.
• Team player attitude, with the ability to effectively collaborate with staff members.

What you'll get in return

• Supply (better work-life balance)
• Holiday (accrued holiday)
• Pension
• Referral scheme £350* after 20 days
• Weekly pay

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

CNC Milling Programmer/Setter/Operator

Rugby,Warwickshire

£18.00 per hour

Temporary to Permanent position

Monday to Thursday 7am-4pm,Friday 7am-12 midday

Are you a skilled CNC professional looking for a new challenge? Do you have experience with Siemens-controlled machinery? If so, we have the perfect opportunity for you.Our Prestigious Engineering Client based in Rugby are currently recruiting to join their team.

What they offer:

• Competitive Salary: Attractive pay package based on experience and skills.
• Professional Growth: Opportunities for career advancement and continuous learning.
• Supportive Environment: Join a team that values collaboration, innovation, and excellence.

Key Responsibilities:

• Programming: Develop and optimise CNC programmes for Siemens-controlled machines.
• Setting Up: Prepare and set up machines for production runs, ensuring precision and efficiency.
• Operation: Oversee the machining process, ensuring high-quality output and adherence to specifications.
• Maintenance: Perform routine maintenance and troubleshoot issues to minimise downtime.
• Quality Control: Conduct inspections and ensure products meet quality standards.

Requirements:

• Experience: Proven experience as a CNC Programmer, Setter, and Operator with Siemens control systems.Cad Cam knowledge would be a desirable quality.
• Skills: Strong knowledge of CNC programming, machine setup, and operation.
• Attention to Detail: Keen eye for detail and commitment to producing high-quality work.
• Technical Proficiency: Ability to read and interpret technical drawings and specifications.
• Team Player: Excellent communication skills and the ability to work well in a team
• Our client prides themselves on fostering a workplace where innovation thrives, and employees are valued. Our cutting-edge facilities and commitment to excellence making them a leader in the industry.

Please send an up to date CV

CPDaventry

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

CNC Milling Programmer/Setter/Operator

Rugby,Warwickshire

£18.00 per hour

Temporary to Permanent position

Monday to Thursday 7am-4pm,Friday 7am-12 midday

Are you a skilled CNC professional looking for a new challenge? Do you have experience with Siemens-controlled machinery? If so, we have the perfect opportunity for you.Our Prestigious Engineering Client based in Rugby are currently recruiting to join their team.

What they offer:

• Competitive Salary: Attractive pay package based on experience and skills.
• Professional Growth: Opportunities for career advancement and continuous learning.
• Supportive Environment: Join a team that values collaboration, innovation, and excellence.

Key Responsibilities:

• Programming: Develop and optimise CNC programmes for Siemens-controlled machines.
• Setting Up: Prepare and set up machines for production runs, ensuring precision and efficiency.
• Operation: Oversee the machining process, ensuring high-quality output and adherence to specifications.
• Maintenance: Perform routine maintenance and troubleshoot issues to minimise downtime.
• Quality Control: Conduct inspections and ensure products meet quality standards.

Requirements:

• Experience: Proven experience as a CNC Programmer, Setter, and Operator with Siemens control systems.Cad Cam knowledge would be a desirable quality.
• Skills: Strong knowledge of CNC programming, machine setup, and operation.
• Attention to Detail: Keen eye for detail and commitment to producing high-quality work.
• Technical Proficiency: Ability to read and interpret technical drawings and specifications.
• Team Player: Excellent communication skills and the ability to work well in a team
• Our client prides themselves on fostering a workplace where innovation thrives, and employees are valued. Our cutting-edge facilities and commitment to excellence making them a leader in the industry.

Please send an up to date CV

CPDaventry

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

IT Technical Support Analyst - Leamington Spa, Warwickshire

£35,000pa to £40,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday

Skills Highly Desirable are any Software and Web Development experience and/or awareness particularly with Software development using PHP, HTML, Database query and management using MySQL, MSSQL

End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security, EDR - Endpoint, Detection, Response and Software and Web Development Skills.

Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT Technical Support Analyst.

Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages will be highly desirable

Your Key / Essential Responsibilities:

• Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications


• Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution


• Windows Server Support & Configuration up to version 2019


• Support & Configuration of O365, VMware & Linux


• Assist in IT Projects as well as BAU Operations


• Network Support, LAN/WAN & Wi-Fi


• Cyber Security Support, Endpoint, Detection & Response (EDR) etc


• Software and Web Development Skills.

Highly Desirable Software Skills:

• Software development using PHP, HTML


• Database query and management using MySQL, MSSQL

Growth Opportunities:

• Access to Pluralsight and many other training resources


• Development & Support from a forward-thinking organisation

Benefits Include:

• Company Contribution towards personal pension


• Death in service


• Profit related bonus


• 26 days holiday


• Private health care

Call Experis IT for more Information on 0121 712 8715

Technical Support Engineer

When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7.

Are you looking for your next challenge? We are currently recruiting for a 1st Line Technical Support to join our NOC Rail team in Warwick.

Role Profile:

• Maintain the availability, performance and security of a critical infrastructure system.


• Monitor the system on a 12-hour shift rotation (4/4) utilising tools such as System Centre Operations Manager, Cisco Prime, SolarWinds and McAfee ePO to report and investigate potential issues.


• Provide a 1st / 2nd line support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs)


• Attend customer sites to replace key operational equipment.

What you'll do:

• Configuration and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation.


• Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK.


• Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team.


• Address TPCMS issues either by resolving the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution.


• Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer.


• Ensure all Service Level Agreement targets are exceeded.


• Support the transition of the TPCMS service to other parties by supporting the development and training needs of individuals.

Who you are

Key requirements:

• Vendor certification of the following would be beneficial: VMware, MS Windows System Support, Cisco knowledge - LAN / WAN, Juniper, IP Trade.


• McAfee SIEM Security - Security Information Events Management knowledge


• IT / ICT further education


• Vendor certification of the following would be beneficial: VMware, MS Windows System Support, Cisco knowledge - LAN / WAN, Juniper, IP Trade.


• McAfee Enterprise Security Manager - Security Information Events Management knowledge. McAfee ePO


• IT / ICT further education (degree level or equivalent experience.

Desirable skills:

• MS Windows System Support experience.


• A background in Networking - LAN / WAN.


• Holds a detailed understanding of core internet technologies - Routing and Switching, DNS, OSI Model.


• Telecom knowledge including IP Trade/Redbox technologies advantageous.


• Experience of data cabling / Datacentre Facilities knowledge.


• Full Driving license.

What we offer:

A career at Telent can span sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

Learn more about Telent:

Click here for Telent Video!