Total 2 job vacancies by Transportation Security Administration

This Program Assistant position is located at Newark International Airport (EWR), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to:

• Providing a range of diverse administrative support assignments that include spending a minimum of 25% of time assisting managers in evaluating programs and their effectiveness in delivering services. You will perform a combination of routine and multiple and varying assignments in support of management efforts to evaluate, administer, and improve the efficiency, effectiveness, and productivity of organizations and programs.
• Providing assistance to a program area which may include finance, human resources, model workplace, scheduling, or other core functional area. Work activities typically support multiple projects/programs and contribute to one or more organizational units and major subdivisions.
• Assisting managers and other employees in day-to-day operations of the office.
• Compiling, tracking, and analyzing data. Applying analytical techniques and methods to perform a variety of administrative and analytical duties in support of TSA field operations.
• Coordinating the implementation of new office policies and systems and writing policy and internal procedural guidance after clarifying applicability of past practice, emerging guidance, and established policies and procedures with seniors or subject-matter experts.
• Interacting with internal staff and external customers including managers and employees. Contacts involve exchanging information, tracking status, and coordinating efforts.
• Acting as a lead for other support staff to coordinate multiple assignments.
• Preparing complex and sensitive correspondence including evaluation and assessment of the impact of changes to policy, practices, or program characteristics in assigned area.
• Providing advanced computer assistance.
• Undertaking complete analytical studies of limited scope under the direction of a senior, supervisor, or manager
• Reviewing work of lower level administrative support staff for accuracy and completeness.
• Scheduling meetings including conducting analyses of agenda items and proposing recommendations for a range of administrative or program matters for which precedents have been established.
• Providing advice and guidance to employees, timekeepers, supervisors, financial management specialists, and human resource specialists on rules, regulations, and procedures relating to pay, including unusual situations where the guidelines require considerable interpretation and/or research of past precedents. Training staff to enter time-card data. Certifying time-cards and corrections each pay period and conducting random audits, to include the most difficult payroll issues.
• Acting as a point-of-contact with the National Finance Center (NFC) to resolve employee payroll issues.

This Transportation Security Manager position is located at Newark International Airport (EWR), Transportation Security Administration, Department of Homeland Security (DHS). If selected for this position, you will be responsible for mitigating threats against civil aviation and other transportation security modes. You will manage one or more programs, including, but not limited to, Checkpoints, Coordination Center, and/or Behavior Detection Officer (BDO) Screening of Passengers by Observational Techniques (SPOT) Program, as assigned by the Federal Security Director (FSD), Deputy FSD, or Assistant FSD. Duties include, but are not limited to:

• Fostering a collaborative organization that networks freely with each other to accomplish the mission.
• Developing and maintaining collaborative relationships with TSA Stakeholders.
• Supporting a culture that values an exceptional workforce through empowerment, support of risk-based decision making, and coaching/mentoring.
• Utilizing appropriate leadership styles and techniques based on evaluation of the situation, in order to effectively guide and direct staff.
• Coordinating with internal and external stakeholders (e.g., STSOs, BAOs, BDOs, airlines, etc.) to ensure communication of up-to-date threat information.
• Facilitating and contributing to daily briefing discussions, and using scenarios and examples to clarify appropriate application of Standard Operating Procedures and to engage and empower the workforce.
• Monitoring, encouraging, and continually reinforcing principles of critical thinking, specialized communication tactics, and understanding of the security threat.
• Assessing security operations and managing resources to reduce stress and encourage use of network to maximize mitigation of the threat.
• Responding to and resolving security related incidents, emergency situations, and difficult customer service issues by creating calm, establishing command presence, and using critical thinking and tactical communication.
• Creating and reinforcing a work environment that maintains open, respectful communication, values employees, and encourages the use of cooperative problem solving.