THIS IS A NON-CIVIL SERVICE POSITION
OPENING DATE: 01/31/2024
CLOSING DATE: 05/01/2024 AT 12:00AM MIDNIGHT
SALARY: $52,935.00 - $64,267.00 Annually
CLASS DESCRIPTION
The Baltimore City Department of Housing and Community Development is seeking a Special Assistant to the Assistant Commissioner for our Permits & Litigation Division.
ESSENTIAL FUNCTIONS
- Communicates with Permit Office concerning inspection related issues.
- Exercises sounds judgment, tact and courtesy in screening internal and external visitors and correspondence for managers/team members.
- Responds to inquiries exercising judgment based upon knowledge of policies and procedures and acting as a liaison between internal staff and external customers.
- Composes, drafts, edits and proofreads correspondence/reports, independently or with minimal direction; may form letters for managers using Microsoft Office.
- Logs and routes correspondence and reports and summarizes information for managers.
- Greets and assist visitors, answers complaints or questions relating to inspections, departmental procedures and operations.
- Maintains managers calendar, schedules and coordinates virtual and in-person meetings, revises managers schedule as necessary to accommodate changing priorities; provides support for meetings/ conferences to include meeting logistics, preparing agendas, arranging live meetings and conference calls.
- Answer telephone calls and provides information and guidance regarding office functions, operations and procedures.
- Assist Police and Fire Department dispatch to emergency calls.
EDUCATION AND EXPERIENCE REQUIREMENTS
EDUCATION: Have graduated from an accredited high school or possession of a GED certificate.
AND
EXPERIENCE: Have five years of office support experience including two years in taking and transcribing dictation, scheduling appointments, writing correspondence, and setting up meetings and agendas.
KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of the principles and practices of public and business administration, including the process of planning, organizing, staffing, directing and controlling.
- Knowledge of methods and procedures for the collection or organization, interpretation and presentation of information.
- Knowledge of the basic principles of accounting, budgeting, fiscal controls and statistics.
- Ability to efficiently and effectively plan and direct the work of a group of lower-level employees.
- Ability to effectively train or orient subordinate employees in new or revised procedures.
- Ability to shift priorities and re-distribute work assignments to meet changing deadlines.
- Ability to represent superior at meetings.
- Ability to take and transcribe dictation at an acceptable rate of speed and accuracy.
- Ability to exercise sound judgment on a variety of matters guided by general instructions.
- Ability to compose correspondence.
- Ability to locate and retrieve information from a variety of sources and to compile the information, following general directions.
- Ability to deal with other employees and the public with tact and courtesy.
- Ability to perform arithmetic computations with accuracy.
- Supervisory ability.
NOTE: Those eligible candidates who are under final consideration for appointment to positions in this class will be required to authorize the release of criminal conviction information.
Financial Disclosure:
This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.
BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER
