Legal Administrative Specialist (Veteran Service Center)
Full-time
Others
Colorado Springs, Colorad...
3 days ago
Specific duties include: Counsel veterans, their dependents, and benef.....
Specific duties include:
- Counsel veterans, their dependents, and beneficiaries regarding all benefits available through the Department of Veterans Affairs, as well as non-VA benefits available through other organizations concerned with veterans.
- Discuss with the claimant the immediate and long-term factors that may influence the decision between different benefits.
- Acts as an advocate for veterans and ·their beneficiaries in their dealings with other VA elements and organizations that affect their claims.
- Describes the types of documentation needed to expedite claim processing, as well as how to find, fill out, and submit the paperwork needed for the particular type of claim being submitted.
- Collects the required data and finish a claim with the veteran and/or a family member present.
- Explains the VA's judgments to the claimant and provides verbal or written justification for those decisions.
- Occasionally, along with a senior specialist, may represent the Department of Veterans Affairs at various outreach events such seminars, committee meetings, service organization meetings, home visits, and other veteran-related activities.
- Determines the needs of those looking for social services and refers them to the proper government or nonprofit groups that provide those services.
- Analyzes and interprets laws, rules, and protocols where precedent and guidelines may not be clear, the incumbent must exercise discretion and judgment.
- Ability to interpret and apply laws, guidelines, regulations, and precedent opinions to provide accurate entitlement determinations and benefit payment information.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-07 and GS-09. GS-09 is the full performance level of this position.
Work Schedule: Full time, Monday through Friday (hours to be determined by hiring office)
Compressed/Flexible: May be available as determined by the hiring office
Telework: May be available as determined by the hiring office
Virtual: This is not a virtual position.
Position Description/PD#: Legal Administrative Specialist (Veteran Service Center); 40120A, 02109A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
Starting at $49,025 Per Year (GS 7-9)
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