Business Applications Support Administrator
Full-time
Others
Runcorn, Cheshire, WA7 5UB, England
6 months ago
Role: Business Applications Support Administrator Salary: £30 ,000 - £42,000 depending on experience Location: Runcorn. Working m.....
Role: Business Applications Support Administrator
Salary: £30 ,000 - £42,000 depending on experience
Location: Runcorn.
Working model: Hybrid
One of our international clients is seeking a Business Applications Support Administrator on a permanent basis.
The client is due to go through a big relaunch of their ERP amongst other projects and want someone to take ownership and be 1st level support and trainer to the rest of the company.
It's a great opportunity for someone who is really eager and wishing to make a significant step forwards in their career.
Job Description:
- Addressing business user inquiries and providing resolutions.
- Training and mentoring business application users.
- Developing and maintaining "standard operating procedures" and training materials in collaboration with relevant stakeholders.
- Supporting internal project teams and fostering cohesive collaboration across departments.
- Analysing and identifying areas for improvement in support requests, training, and business applications, and preparing business cases accordingly.
- Acting as a 1st level support who manages inquiries and further developments with the HQ in Germany.
- Taking over the IT support with organising software and hardware within the business
What they need:
- A passion for processes and its development and implementation
- Previous experience carrying out support administrator role
IT Skills
- Predominantly Microsoft Dynamics NAV experience
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
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