Business Administration ApprenticeshipLocation: Livingston Duration: 2 years Salary: £22,500 per annum Qualification: Business Ad.....
Business Administration Apprenticeship
Location: Livingston
Duration: 2 years
Salary: £22,500 per annum
Qualification: Business Administration Level 6
Start date: 9th September 2024.
About this programme
Provide unrivalled support. Create slick processes. Compile accurate reports. Join our Business Administration Apprenticeship and become part of an exciting team, giving Sky’s people the brilliant service, they expect.
As an Apprentice in Billing Operations you’ll help us deliver a premier Billing experience for our customers across all of Sky’s products and services. We provide assurances that our customers billings are correct, collect payments across our services, handle our customer communications and provide assurance that our Telephony processes are all running smoothly.
What you’ll be doing
You’ll have opportunities across our teams gaining unrivalled knowledge into how Sky works behind the scenes. You’ll be involved across many different projects and will be supported to make changes that improve our processes. Our Apprentice programme will give you the opportunities to grow your network, become an authority in our processes & develop a great career with Sky.
Activities will include:
- Ensuring that all balance sheet volumes and costs are accounted for accurately, to agreed deadlines
- Identifying, analysing and taking ownership of issues
- Helping improve the accuracy of reconciliations and reporting
- Following through to resolution, raising as appropriate
- Working alongside other teams within Billing and Sky Support to review and improve internal and external processes
- Understanding audit, regulatory and internal controls, making sure that these are completed in a rigorous and timely manner
- Analysing processes within the team, identifying and calling out any trends or changes with a recommended course of action
- Compiling accurate management reporting information as required
- Prioritising your personal workload.
What we’re looking for
- You’ll need a minimum of five National 5s (NQ’s) Level 2 or Level 3, including English and Maths.
Other skills we’re looking for include:
- Collaborative and great with people
- A self-starter, resilient when it gets hectic
- A problem-solver
- Attention focussed and thorough with detail across projects
- Comfortable using Excel and PowerPoint and a range of technology systems.
Eligibility criteria
To be considered for this role, you must meet all of the following eligibility criteria:
- You have a minimum of five National 5s, graded A - C (or equivalent), including English and Maths, or will have these by September 2024.
- You will be above the statutory school leaver age by September 2024.
- You will have completed any current education by September 2024 and do not plan to be undertaking any education throughout the duration of the apprenticeship.
Please read the above carefully before continuing with your application. If you have any questions about the eligibility criteria, please contact us at apprenticeships@sky.uk.
So why wait?
Our apprenticeship is designed to put you at the centre of the action. You’ll learn, grow and help make the magic of Sky happen. Whatever your background, skills or passions, there’s an opportunity for you to explore. A career at Sky is where better begins. Click apply now to find out more and to formally apply to this Apprenticeship.
If you are successful in your application for this programme, your appointment will be subject to receiving a positive outcome from your Criminal Record Check, in addition to passing all apprenticeship eligibility checks as per government apprenticeship guidelines.
