Total 13 business management project planning job vacancies in Business Management / Project / Planning category in solihull b91 2pq

The service is delivered across Pennine, Lancashire to provide a responsive service to patients with long term and/or complex conditions with care in their own homes. The post holder will provide professional & efficient administration and data analysing duties for the service. The post holder will have an understanding of databases and inputting of referral data, pro-active and responsive operational support. They should also provide administrative assistance as required to the ICAT Service Manager, Operational Support Manager and ICAT management support by supporting ICAT clinical & Social Work teams as well as the District Nurse team. The post holder will maintain effective and efficient processes and systems in order to provide, facilitate and co-ordinate the inputting of referral activity and related operational support. They will also carry out administration functions across the service and support working practices that provide a responsive service and effectively manages the work load activity to meet timescales required for reporting and processing information. The ICAT operating hours are 7 days per week over 24 hours.
• To provide pro-active and responsive operational support to the ICAT/ District Nurse Teams.
• Daily inputting of data from hard copy onto appropriate electronic system with speed and accuracy
• Working with NHS databases including EMIS, CERNER, ICE, LAS and STRATA.
• Uploading all incoming TADs from the Complex Case Team, including Discharge 2 Assess, Home First, Social Worker Allocation and Residential Rehab onto LAS. Uploading Home First reports onto LAS · Uploading IHSS referrals, Hospital at Home referrals, COVID referrals, ‘Steady On’ referrals onto EMIS.
• To competently use electronic information systems to ensure data is protected against inappropriate use and patient confidentiality is protected.
• Ensure telephone manner when receiving referrals from GPs, Social Services, Hospital Wards and wider Community Services.
• Ensure accurate information is recorded on the Liquid Logic System for Social Services.
• Maintain a confidential and professional approach at all times when dealing with patients or relatives by telephone, or with colleagues, other professionals who are employees of ELHT or partner organisations by telephone or face to face.
• Ensure good working relationships are maintained with all departments and Integrated Teams across the Organisation.
• Participate in the processes relating to the correlation of information with regard to admission and discharge processes to and from the ICAT team, district nurse team and wider Community Teams.



Established in 2003, East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute and community healthcare for the people of East Lancashire and Blackburn with Darwen.

The organisation puts safety and quality at the heart of everything we do, invests in and develops its workforce, works with key stakeholders to develop effective partnerships and encourages innovation and pathway reform to deliver best practice.

We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.
• To provide pro-active and responsive operational support to the ICAT and District Nurse Teams.
• Daily inputting of data from hard copy onto appropriate electronic system with speed and accuracy
• Working with NHS databases including EMIS, CERNER, ICE, LAS and STRATA to input, recall and examine patient information.
• Uploading all incoming TADs from the Complex Case Team, including Discharge 2 Assess, Home First, Social Worker Allocation and Residential Rehab onto LAS. Uploading Home First reports onto LAS · Uploading IHSS referrals, Hospital at Home referrals, COVID referrals, ‘Steady On’ referrals onto EMIS.
• To competently use electronic information systems to ensure data is protected against inappropriate use and patient confidentiality is protected at all times.
• To contribute to the productivity and reporting process and commit to act positively on feedback.
• Ensure telephone manner when receiving referrals from GPs, Social Services, Hospital Wards and wider Community Services.
• Ensure accurate information is recorded on the Liquid Logic System for Social Services.
• Prepare case notes for new admissions and for discharge according to Trust Policy and the Standard Operating Procedures of the Service.
• Maintain a confidential and professional approach at all times when dealing with patients or relatives by telephone, or with colleagues, other professionals who are employees of ELHT or partner organisations by telephone or face to face.
• Ensure good working relationships are maintained with all departments and Integrated Teams across the Organisation.
• Participate in the processes relating to the correlation of information with regard to

admission and discharge processes to and from the ICAT team, district nurse team and wider Community Teams.
• Support the monitoring and reporting of delays in the patient journey.
• Respond to queries and requests for information in a timely and responsive manner within remit of knowledge and role.
• Communicate and escalate queries to qualified team members as appropriate to enable these to be resolved in a timely manner.
• Organise delegated workload, working on own initiative under the guidance of the ICAT operational support Manager and senior members of the Team to ensure deadlines are met and a high standard of service is provided.
• Support processes to comply with the Care Quality Commission standards framework and other related legislation.
• Undertake and contribute to a range of delegated duties, recording and communicating patient information, to minimise delays in processes and support a high standard of service provision.
• Input, organise and file patient information and related documents appropriately, to maintain an efficient centralised system.
• Refer any complaints or unresolved issues to the line manager or delegated person on duty.
• Work within limits of own competence and responsibility, referring issues beyond limits to qualified team members.
• Utilise EMIS, EPTS and any other electronic systems to record team activity and patient activity in line with deadlines set.
• Progress chase missing information to ensure the Duty Screeners and receiving services have access to relevant information within set responsive timescales.
• Maintain the housekeeping of the office environment and own work station to ensure a professional image at all times.




This advert closes on Wednesday 25 Sep 2024

Service Care Legal are currently working alongside a local authority, based in the West Midlands, which is in need of an experienced Planning Solicitor to join their legal team on a part-time basis. In this pivotal role, you will provide comprehensive legal advice and representation on all matters related to planning law.

Role: Planning Lawyer

Salary: £40-£50ph

Location: West Midlands - remote bar the need to attend committee meetings

Duration: 6 months rolling contract - 15 to 25 hours a week

The role of a Planning Lawyer:

• Represent the council at committee meetings
• Handle a caseload of general planning matters - s106s, s278s and general planning advice
• Assist officers with any administrative work that may be required from time to time

The Person:

• A solicitor, barrister or legal executive with 3+ years of PQE in Planning Law
• Someone who is organised and self-motivated and is prepared to contribute and improve upon the efficiency of the team
• Someone who has experience of representing a council at committee meetings

Benefits of the Planning Lawyer role

• Remote working
• Flexible hours
• Weekly payments

If you or someone that you know would be interested in applying to the Planning Lawyer vacancy, then don't hesitate to get in touch with Hugh Barnes via email, Hugh.Barnes@servicecare.org.uk, or via phone at 01772208969.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

IPS Group are working with a Global Insurance Business who are seeking an experienecd Underwriting Professional that has experience in Financial Lines specifically Professional Indemnity. You will be joining a well established insurance company that has plans for growth and work with experienced Underwriters to develop your knowledge within the industry.

Working alongside the Head of Financial Lines and BD's, you will be responsible for your own pen providing excellent service to key stakeholders/brokers handling complex new business policies within financial lines. We are looking to speak to individuals that are sales driven who want to be client facing as this position will involve building new broker relationships through regular development meetings.

You will be required to be in one of the offices outside of London (Manchester, Leeds or Birmingham) 3 days a week however they will offer more flexibility once you are fully up to speed.

In return, you will receive an excellent salary, benefits package and a bonus plan up to 25%. The successful individual with the right attributes and performance can also look forward to progression and development with this market leading company.

Proud member of the Disability Confident employer scheme

About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Senior ERP Project Manager
Solihull / Hook
Full Time, Permanent
£60,000
- £75,000 per annum (depending on experience)Company Car + Bonus

Here at Serco, we are seeking a Senior ERP Project Manager to take full responsibility for the definition, documentation, and successful completion of complex projects. These projects have a significant business profile and impact, and high-risk dependencies. As part of this, you’ll manage multiple projects in parallel and multiple smaller changes through the delivery lifecycle.

You will ensure that effective project control, change control, risk management and testing processes are maintained. You will also monitor and control resources, operating and capital costs, against the project budget and manage expectations of all project stakeholders.

This role will involve overseeing all internal delivery teams as well as any external partners/suppliers delivering as part of the project and is positioned within the Data, Digital and Technology function.
As part of this you will:

- End-to-end delivery of all sizes of stand-alone ERP work package, or the ERP workstreams within wider business programmes, to time, cost, and quality.
- Manage delivery partners/suppliers to ensure effective delivery and high-quality outputs.
- Contribute to project business case creation and funding requests, then manage to the agreed budget and provide accurate financial reporting.
- Identify and manage risks and dependencies, and proactively resolve issues.
- Ensure that IT deliverables are to the required standard of quality, within the constraints of time and cost.
- Manage competing demands for project time and resources, liaising with business customers to ensure priorities are identified and met.
- Maintain project documentation and comply with PMO Governance (e.g., requirements tracking, plan, status reports, gate reviews, lessons learnt).
- Drive delivery team meetings, project boards and steering committees as appropriate to ensure effective governance and communication.

What you’ll need to do the role:

- Significant IT project management experience, ideally including ERP implementations and changes.
- Strong experience in dealing with senior business users, determining delivery scope and priorities as well as resolving issues.
- Familiarity with both waterfall and agile (linear and iterative) project methodologies.
- Foundational understanding of Systems Integration, Systems Development Life Cycle Methodologies, Quality Assurance and Testing, Requirements Gathering, and Systems Analysis and Design
- Excellent presentation and organisation skills, with strong attention to detail.
- Strong negotiation skills and the ability to coordinator and motivate others to deliver, without direct management authority.
- Ability to anticipate and build contingency plans, solve problems, and overcome obstacles, handling challenging situations with perseverance and professionalism.
- Must be willing to undergo BPSS security clearance.


We encourage you to apply even if you don’t match every single aspect of the job description. We’re looking for great people and are big on career development, so we’re open to reviewing all applications.

What we offer:

- Company car.
- Bonus scheme – 5% on target, 10% exceeding targets.
- Private healthcare.
- Flexible working considered.
- Pension – 6%.
- A company passionate about diversity and inclusion.
- Growth and development opportunities – Serco will support with a range of qualifications.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Bupa Anytime HealthLine, Simply Health Plans and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- Up to 25 days annual leave plus bank holidays, with the option to purchase more.
- Life assurance.


ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.
.
Project CoordinatorHybrid – Attached to the Solihull officeFull Time, Permanent Salary
- £33,000
- £36,000 (dependent on experience)
Here at Serco, we are seeking a pro-active and self-motivated Project Coordinator to successfully support the change portfolio within Enabling Services (ES). The purpose of the Portfolio team is to successfully manage the change portfolio within ES, to deliver both financial and non-financial benefits within the budget, ensuring suitable project methodology and governance process is followed and continually improved, focusing on SBS strategic outcomes, whilst keeping our customers at the heart of everything we do.

In this varied role, you will have exposure to both PMO, Portfolio and Project activities. You will support the Portfolio Manager in the implementation and operation of PMO and Project Portfolio Management across the service, facilitate the day-to-day operation of portfolio hub, provide assurance to our key projects, supporting project managers in delivering their projects and manage the team project governance.
As part of this you’ll:


- Assist with the implementation of governance standards across the team and support ongoing continuous improvement of the governance in line with business needs and industry practices.
- Provide PMO assurance to projects, supporting project managers with gate reviews, risk and issue management, plans updates and preparing documentation.
- Support local and ES wide project sign on processes.
- Act an administrator for Project Online or relevant EPPM tool and represent the portfolio office at the technical review committee.
- Champion portfolio, PMO and project governance and ensure buy in and adherence across the business.
- Work closely with other project teams to ensure project governance is standardised and adopted across the business.
- Provide project support to key business projects and programmes to support delivery.
- Develop an appropriate centralised knowledge reporting of risks/issues/lessons learnt being tracked and managed by Programme/Project Managers across the PMO, publishing lessons learned and promoting the sharing of best practices.
- Provide support for the team, and ensure approved processes and measures are monitored and not breached to contribute towards successful KPI outcomes.


What you’ll need to do the role:


- At least 1 years’ experience in a PMO function/Portfolio Analyst/Project Coordinator or comparable role is desirable.
- Strong working knowledge of Microsoft Office (Word, PowerPoint, Excel) and Sharepoint.
- Experience of Microsoft Project (desirable).
- Understanding of project and portfolio methodologies including full lifecycle management and project prioritisation.
- Strong communication skills and confidence to present complex information in a concise and effective way to a variety of audiences.
- Able to facilitate working groups and meetings.
- Able to influence project team members to ensure consistency of approach.
- Keen eye for detail, with very strong analytical and organisational skills.
- Experience of working with various stakeholders up to a senior level.
- Be able to occasionally travel to other UK Serco sites.


Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:


- 25 days annual leave plus bank holidays.
- Annual leave purchase scheme.
- Up to 6% contributory pension scheme.
- Flexible working options.
- Free onsite parking.
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply
Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.


· 25 days annual leave plus bank holidays.
· Annual leave purchase scheme.
· Up to 6% contributory pension scheme.
· Flexible working options.
· Free onsite parking.
· Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
· A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
· A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
· A safe and supportive culture.
· A company passionate about diversity and inclusion.

Proud member of the Disability Confident employer scheme

Job Introduction

We are currently recruiting for a Local Business Development Manager to join our Land Rover Dealership in Solihull. The hours of work are 8.30am to 6pm, Monday to Friday.

Benefits include the use of a Land Rover company car and an OTE of £50,000.

As a Listers Local Business Development Manager you are responsible for managing your own area of influence to source and develop sustainable Local Business sales opportunities in line with the Land Rover Brand Objectives.

You will act as the key contact for potential local business and corporate company car drivers, whilst planning and organising your own sales activities to win new profitable business.

Role and Responsibilities

• Identifying and targeting new customers through a planned, diligent and measured prospecting process
• To create and implement direct marketing initiatives to inspire and create prospect and existing customer interaction
• Managing and influencing existing customers identifying business growth opportunities for both sales and aftersales
• Prepare and manage your fleet database and management reports in accordance with the business and brands requirements for updates and review purposes
• Building lasting and valued customer, supplying partner and team relationships

About you

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.

Are you a passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Business Administrator. You’ll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home.

The Role


Manage the administration function within the home alongside the Home Manager
Provide Reception cover, promoting the home and company to customers, authorities, and colleagues
Effectively manager all people data using Care UK’s systems and processes
Assist with Recruitment & Selection and a variety of HR related responsibilities


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Health and Wellbeing support
Career progression


About You


Experienced in using Microsoft Office applications as well as bespoke IT systems.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Business Analyst
Solihull, B91 3QJ
Hybrid working (with travel as and when required for meetings/workshops)
Full Time, Permanent (37.5 hours per week)
£42,000 per annum plus benefits

Serco are a leading global services provider committed to delivery essential public services across Defence, Health, Justice & Immigration, Citizen Services, Transport, Leisure and Environmental. We are currently looking for a dynamic and skilled Business Analyst to join our Enabling Services Projects and Programmes Team. As a critical member of this team, you will play a key role in driving complex and large-scale change initiatives, with a specific focus on enhancing the efficiency and accessibility of our shared services for our users.

In this role, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across our sectors – as such, personal growth, achievement, and development won’t be hard to find! You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

Main responsibilities of the role include:

- Assist in gathering accurate information, identifying problems and opportunities, proposing solutions, and delivering high-quality results.
- Conduct insightful analysis and communicate complex ideas effectively.
- Ensure recommendations align with strategic business objectives.
- Proactively engage with internal and external stakeholders to analyse information needs and functional requirements.
- Manage stakeholders effectively and advocate for change when necessary.
- Seek guidance from subject matter experts for complex issues.
- Identify and implement effective change management methods, measuring and evaluating outcomes.
- Assist teams in managing outcomes, prioritising work, and adhering to project scopes.
- Provide training and support for individuals impacted by new systems and processes.
- Lead workshops to design new processes and address process-related issues.
- Analyse and structure large amounts of information for process redesign.


What you’ll need to do the role:

- A recognised qualification in Business Analytics, preferably certified through BCS, would be desirable.
- Proven experience in shared service (Payroll, HR, Finance, Procurement, Fleet and Workforce Management). In particular, payroll projects or experience within a payroll environment is desirable.
- Experience of business analysis, data analysis, change management, Operational Excellence or Robotic Process Automation (RPA) in a service environment.
- Experience of successfully delivering workshops, interviews, process, and feedback sessions.
- Ability to communicate across a diverse community of stakeholders with good networking and influencing skills.
- Ability to work with changing prioritises and with multiple projects.
- Self-starter with ability to work in a fast-paced, deadline driven environment.
- Excellent research and analysis skills and attention to detail.
- Working knowledge of relevant business management/business analysis principles.
- Ability to turn complex concepts into simple language.
- Working knowledge of MS Office tools and other relevant software packages, particularly Excel.
- Strong willingness to learn.


What we offer:

- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- Annual Leave Purchase Scheme.
- Flexible working options.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Life Assurance, Health Cash Plans, free flu jabs and more.
- Access to a huge range of discounts and exclusive deals which include cinema discounts, merlin attractions, online shopping, leisure and hospitality, and mobile phone discounts/
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.

ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

IPS Group are working with a Global Insurance Business who are seeking an experienecd Underwriting Professional that has experience in Financial Lines specifically Professional Indemnity. You will be joining a well established insurance company that has plans for growth and work with experienced Underwriters to develop your knowledge within the industry.

Working alongside the Head of Financial Lines and BD's, you will be responsible for your own pen providing excellent service to key stakeholders/brokers handling complex new business policies within financial lines. We are looking to speak to individuals that are sales driven who want to be client facing as this position will involve building new broker relationships through regular development meetings.

You will be required to be in one of the offices outside of London (Manchester, Leeds or Birmingham) 3 days a week however they will offer more flexibility once you are fully up to speed.

In return, you will receive an excellent salary, benefits package and a bonus plan up to 25%. The successful individual with the right attributes and performance can also look forward to progression and development with this market leading company.

Proud member of the Disability Confident employer scheme

IPS Group are working with a Global Insurance Business who are seeking an experienecd Underwriting Professional that has experience in Financial Lines specifically Professional Indemnity. You will be joining a well established insurance company that has plans for growth and work with experienced Underwriters to develop your knowledge within the industry.

Working alongside the Head of Financial Lines and BD's, you will be responsible for your own pen providing excellent service to key stakeholders/brokers handling complex new business policies within financial lines. We are looking to speak to individuals that are sales driven who want to be client facing as this position will involve building new broker relationships through regular development meetings.

You will be required to be in one of the offices outside of London (Manchester, Leeds or Birmingham) 3 days a week however they will offer more flexibility once you are fully up to speed.

In return, you will receive an excellent salary, benefits package and a bonus plan up to 25%. The successful individual with the right attributes and performance can also look forward to progression and development with this market leading company.

Proud member of the Disability Confident employer scheme

About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Business Analyst
Home Based (travel as and when required to sites and closest Serco Office – Solihull, Hook, London)
Full Time (37.5 hours per week)
12-Month FTC
Competitive salary plus benefits

Here at Serco, we are looking for a Business Analyst to join the Data & Insights and Business Analysis team. Reporting to the Head of Analytics & Insight (UK&E), you will be responsible for assessing the business model and its integration with technology, acting as a bridge between the business problems and the technical solution. You will be required to understand business requirements which clearly address business needs and align with business procedures.

As our Business Analyst, you will analyse, transforms, and resolve business problems with the help of technology. You will also be required to assess the suitability of current information systems in terms of their intended outcomes and play a key role in the implementation of new Information Systems. You will need to be able to identify and analyse areas for improvement and define the requirements of a solution. You will support stakeholders formulate a route from where the business is today, to where it needs to be in the future.

Main responsibilities of the role include:

- Proactively communicate with external and internal stakeholders to analyse information needs, functional requirements, and business processes.
- Understanding business needs as they relate to a business change or transformation.
- Eliciting, validating, prioritizing, and documenting business and technical requirements.
- Produce detailed User Stories that offer a description of the situation, identify the scenario, document the business requirements, and specify the necessary acceptance criteria.
- Explaining technical jargon to non-technical/commercial teams.
- Produce all relevant further documentation and information which is in line with business requirements (BRDs, Traceability Matrix, etc…).
- Collaborate with technical architects to understand technology limitations and recommend development options to meet business needs.
- Model and map business processes and assist with the development of solutions to address business problems and improve business processes.


What you’ll need to do the role:

- A recognised qualification in Business Analytics, preferably certified through the BCS.
- Confident working with complex data and systems.
- Ability to make informed decisions through logical thinking.
- Excellent presentation skills, with the ability to engage with an audience and influence throughout process.
- A firm understanding of business analysis in practice, requirements engineering and modelling business processes.
- Excellent communication and interpersonal skills and the ability to work with people at all levels within the organisation.
- Excellent ICT skills including use of key Microsoft Office programmes, in particularly Excel.
- An understanding of systems architecture and the human interaction with the components of the system.
- Previous experience in a similar or related role.


What we offer:

- Competitive salaries plus bonus entitlements.
- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- Annual Leave Purchase Scheme.
- Flexible working options.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Life Assurance, Health Cash Plans, free flu jabs and more.
- Access to a huge range of discounts and exclusive deals which include cinema discounts, merlin attractions, online shopping, leisure and hospitality, and mobile phone discounts/
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.


ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



Homebased – Travel to sites around the UK
Permanent, Full Time
Up to £55,000 per annum + Car

As Digital Project Manager you will be responsible for successfully delivering IT projects and work packages, including supporting pre-sales, analysis, cross functional development as well as systems integration. You will own the delivery of the IT solution and ultimately be responsible for the delivery to time, cost, and quality of the IT solution. You will oversee all internal delivery teams as well as any external partners/suppliers delivering as part of the IT project.

You will work in conjunction with the Business Unit (BU) Delivery Partner and Solution Architects to develop solutions that require delivery as part of BU IT roadmaps and will maintain strong working relationships with other stakeholders across Serco to ensure compliance.

Your main responsibilities:

- Ensure that IT deliverables are to the required standard of quality, within the constraints of time, cost and quality as defined as part of IT Project Initiation Document (PID)
- Responsible for overall progress and use of resources, and initiation of corrective action where required


- Compliance with all PMO Governance processes and procedures, e.g. Stage Gate Reviews, status reporting, budgets, lessons learned, etc.


- Responsible for managing budgets, providing accurate financial trackers/workbooks in line with the Serco financial cycle


- Manage delivery partners/suppliers to ensure they deliver in accordance with the contract (SLA’s)


- Responsible for planning Service Acceptance and working with Operations team to ensure ready-for-service is achieved


- Ensure working and current documentation is stored in a location that’s accessible by team members during the project (e.g. SharePoint)


- Support project boards as required by the business, chairing delivery team meetings (or Scrums) as required.


What you’ll need to do the role:

- You will have significant experience of IT project management, ideally within a government setting
- Strong experience in dealing with senior business users, determining delivery scope and priorities as well as resolving issues
- Skills and knowledge acquired through Development, Technical Design, or Technical Project Management.
- Good understanding and knowledge of Project Management, Change Management
- Proven history and track record of completing quality IT projects on time, as well as a proven track record in coaching and mentoring others to success
- Proven ability to plan IT projects, building delivery backlogs, progress monitoring including budget control and milestone control, as well as issue and risk management
- Experience managing teams delivering IT projects and involving multiple software application integrators
- Must be willing to undergo BPSS security clearance. In some cases, SC may be required Current Prince 2 Practitioner (or equivalent, e.g. APM) certification


What we offer

- Up to 6% contributory pension scheme
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
- Up to 25 days annual leave plus bank holidays





Apply
Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Proud member of the Disability Confident employer scheme

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



Homebased – Travel to sites around the UK
Permanent, Full Time
Up to £55,000 per annum + Car

As Digital Project Manager you will be responsible for successfully delivering IT projects and work packages, including supporting pre-sales, analysis, cross functional development as well as systems integration. You will own the delivery of the IT solution and ultimately be responsible for the delivery to time, cost, and quality of the IT solution. You will oversee all internal delivery teams as well as any external partners/suppliers delivering as part of the IT project.

You will work in conjunction with the Business Unit (BU) Delivery Partner and Solution Architects to develop solutions that require delivery as part of BU IT roadmaps and will maintain strong working relationships with other stakeholders across Serco to ensure compliance.

Your main responsibilities:

- Ensure that IT deliverables are to the required standard of quality, within the constraints of time, cost and quality as defined as part of IT Project Initiation Document (PID)
- Responsible for overall progress and use of resources, and initiation of corrective action where required


- Compliance with all PMO Governance processes and procedures, e.g. Stage Gate Reviews, status reporting, budgets, lessons learned, etc.


- Responsible for managing budgets, providing accurate financial trackers/workbooks in line with the Serco financial cycle


- Manage delivery partners/suppliers to ensure they deliver in accordance with the contract (SLA’s)


- Responsible for planning Service Acceptance and working with Operations team to ensure ready-for-service is achieved


- Ensure working and current documentation is stored in a location that’s accessible by team members during the project (e.g. SharePoint)


- Support project boards as required by the business, chairing delivery team meetings (or Scrums) as required.


What you’ll need to do the role:

- You will have significant experience of IT project management, ideally within a government setting
- Strong experience in dealing with senior business users, determining delivery scope and priorities as well as resolving issues
- Skills and knowledge acquired through Development, Technical Design, or Technical Project Management.
- Good understanding and knowledge of Project Management, Change Management
- Proven history and track record of completing quality IT projects on time, as well as a proven track record in coaching and mentoring others to success
- Proven ability to plan IT projects, building delivery backlogs, progress monitoring including budget control and milestone control, as well as issue and risk management
- Experience managing teams delivering IT projects and involving multiple software application integrators
- Must be willing to undergo BPSS security clearance. In some cases, SC may be required Current Prince 2 Practitioner (or equivalent, e.g. APM) certification


What we offer

- Up to 6% contributory pension scheme
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
- Up to 25 days annual leave plus bank holidays





Apply
Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Proud member of the Disability Confident employer scheme