Total 21 customer service job vacancies in Business Management / Project / Planning category in Rosebery, New South Wales

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

In this role, you will be part of a high-performing business team dedicated to helping mobile-first businesses and app developers achieve their business goals. You will have knowledge of SEA App developer ecosystem and Google App promo solutions, combined with your communication skills and investigative abilities shapes how businesses can grow. You will influence and build relations and provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of potential clients and understand how Google's range of application promo products can grow their business.

You set the goal and advise on marketing strategies which will help Google achieve goals and serve as an expert and advocate for mobile app developers within Google. You will build and manage a pipeline of clients working towards strategic objectives and be responsible for collaborating with a number of internal stakeholders to maximize the long-term success of these new customers.

Qualifications

Job responsibilities

• Prospect, manage and forecast new business pipelines and opportunities.
• Create compelling presentations and develop strategic solutions to meet customer needs.
• Conduct research and analysis, to develop strategies to address market potential and opportunities.
• Provide excellent client service and partnership to our customers and partners.
• Partner with Google’s client on-boarding team to effectively service clients.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in advertising, business consultative, business development, online media environment, or marketing role.
• Ability to communicate in Vietnamese and English fluently in order to communicate and serve Vietnamese speaking customers and Southeast Asia customers.

Preferred qualifications

• Experience in business, media, or advertising.
• Experience planning, delivering, and executing marketing campaigns, measurement, and creative strategy in an App ecosystem.
• Experience building a book of business, ensuring the management and fulfillment of strategic goals, and in developing associated agreements.
• Ability to operate and thrive in a dynamic and fluid environment.
• Ability to take on challenges and develop actionable plans and recommendations.

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Additional job description

Google Customer Solutions (GCS) works with ad agencies and businesses of all sizes. The Revenue Strategy and Operations (RSO) team provides business-critical insights, ensures cross-functional alignment, and designs/executes initiatives. We stay focused on aligning company priorities with day-to-day operations, and evolve early stage ideas into future-growth initiatives. In APAC, our team supports sales leadership teams across markets in defining/implementing region-specific priorities.

As a Strategy and Operations Lead, you'll lead and project-manage strategy projects/initiatives. You'll engage and coordinate with global, regional and local teams, and management. By working with sales teams, you'll use your analytical skills to develop a robust understanding of market opportunities/challenges, which you'll use to develop short- and long-term strategic initiatives. You'll provide holistic, local insights to influence global GCS strategy and roadmap. In addition, you will use regional expertise and stakeholder management skills to lead deployment of programs and sales pilots in-market, and advocate for the region.

Qualifications

Job responsibilities

• Identify high-impact strategic opportunities through data analytics and insights, and develop actionable plans to accelerate growth of GCS China business.
• Involve, align and manage relevant stakeholders across teams and markets to drive a successful implementation.
• Facilitate the communication process with executives across all levels. Build a network with sales teams members across all levels to capture seller and customer feedback and understand the opportunities and challenges.
• Lead deployment of global or regional sales programs/pilots in Greater China markets.
• Support annual business planning and resource management. Support sales teams through one-off troubleshooting, problem-solving, and training on sales program design.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory.

Preferred qualifications

• 8 years of experience in management consulting, corporate strategy, or sales operations.
• Experience in engaging across APAC markets and cultures.
• Understanding of digital marketing and Google’s products and sales programs.
• Demonstrated problem-solving and analytical skills, ability to manage stakeholders across organizational boundaries, combined with business acumen.
• Excellent communication and presentation development skills, with the ability to take complex ambiguous topics and turn them into stories that spark an audience.

• Provide project management services for multiple design and construction projects using industry recognized project control measures.
• Act as technical point of contact on projects when assigned.
• Write scopes of work, independent government cost estimates, technical evaluations, and make recommendations to the Contracting Officer.
• Analyze and negotiate contractor's price proposals, secure purchase requests, and prepare solicitation package for Contracting.
• Routinely walk construction sites to provide construction observation, confirm project progress, and ensure work commensurate with the contract.

Location: Barnsley
Salary: £14.40 ltd per hour
Hours: full time - 37 hours per week
Assignment: Initial 2 months, with the possibility of extension

Are you passionate about supporting vulnerable adults and making a real difference in adult social care? We are seeking a dedicated and resilient Business Support Officer to join a safeguarding team!

As part of our ongoing commitment to providing excellent services to our community, you'll play a crucial role in supporting safeguarding meetings, minute-taking, and administrative functions within adult social care.

• Minute-Taking & Documentation: Attend safeguarding meetings, take accurate minutes directly onto a mobile device, and upload minutes and documentation to Erica.
• Meeting Coordination: Arrange venues, coordinate meetings with professionals and families, and send team invites as required.
• Distribute Information: Ensure approved minutes are distributed to professionals and meeting attendees.
• Inbox Management: Support the daily management of the safeguarding coordination inbox.
• Additional Tasks: Provide administrative support for updating the Learning Disability register and other safeguarding-related tasks.

• Qualifications & Experience:

  • A Level 2 / 3 qualification or a business support background (or a strong interest in developing within this field).
  • Previous experience with minute taking

• Skills & Attributes:

  • Excellent organisational skills with the ability to prioritise tasks effectively.
  • Strong communication skills to engage with professionals, families, and other stakeholders.
  • Ability to work under pressure while maintaining attention to detail.
  • Personal resilience to handle sensitive and emotionally charged information related to vulnerable adults.

• Supportive Environment: Join an award-winning council that is forward-thinking and committed to developing its workforce.
• Professional Growth: Benefit from regular training and opportunities to develop in a positive, nurturing work environment.
• Job Satisfaction: Make a tangible difference in the lives of vulnerable adults and help deliver vital safeguarding services.

If you're looking to make a real impact and thrive in a supportive, dynamic team, please contact Emily @ Service Care on 01772 208964 or email emily.bentley@servicecare.org.uk

Benefits of working for Emily @ Service Care Solutions:

• A specialist, dedicated Social Work consultant offering single point of contact
• Exceptional referral bonuses
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• DBS disclosures provided via fast track online services free of charge.

Note: Do you know someone who is looking for work in this field? If so, please pass these details on to them. If we are able to place them into work such as this, lasting over 13 weeks, we will happily pay you a £250 referral bonus

We are looking for a Business Director – New Growth to join our company.

You will be given the opportunity to shape the overall strategy and its execution by identifying global trends, conducting market analysis and evaluating targets within the scope of product lines that are new to the company or externally to enable the use of selective solution partners as a powerful growth driver. Blending market analysis, new solution portfolio strategy and execution, providing a unique opportunity to lead organically whilst developing our business.

Who you will work with:

You will report to the Vice President New Growth and is part of the New Growth Management Team. The Business Director works in an ecosystem where product solutions are developed both vertically and horizontally across product groups and segments. Therefore, close cooperation with the other Vertical Business Directors, as well as colleagues in the Technical Sales and Services, Technical Operations, Pricing and Digital functions is required. Moreover, the Business Director works very closely with the Sales and Customer Service organization to facilitate and enable the sales teams to sell the New Growth / products.

From nothing to something important:

• Assess the market trends and new customer spend to identify and prioritize strategic gaps, evaluate buy, build, and partner options.
• Provide recommendations on potential acquisitions / partnerships via detailed analysis
• Market mapping to solve customer pain points and maintain a strong external advisory network to inform deal flow and key trends.

From something important to recognizing revenue:

• Ensure the optimal design for the market and launch of new products & solutions by building an effective go to market strategy plan with clear deliverables and accountabilities.
• Establish and work within the defined project management set up – collaborating with internal and external stakeholders.

Recognizing revenue to making it big:

• Manage the profit and loss for the new business solutions. Lead the solution team, develop new products and market strategies.
• Implement key performance indicators and measurements for profitability.
• Drive our sustainability strategy in the necessary direction as suitable for new business.
• Develop and manage concise upskilling offerings for sales, customer services and operations.
• Contribute to budgetary processes and take part in monthly business reviews to optimize the potential
• Monitor the competitive landscape, protect, and build market share, and manage the product brand and price position.
• Monitor and manage the marketing mix of the solution particularly price positioning, promotional activities to drive profitable growth and the product brand within the given frameworks.
• Utilize technology and digital opportunities where it has market potential.
• Support developing products, services, and digital solutions in cooperation with wider product / solution teams.
• Align customer needs across the product, sales, and operations organizations and develop plans and tactics for the customer portfolio.
• Develop inventory policies for the portfolio and review and monitor logistics cost, inventory turnover, availability, lead times and service levels.

What you need to be successful in the role:

• Master’s degree or equivalent in engineering, technical studies and / or business administration
• 7+ years of managerial experience from maritime industry, preferably with P&L responsibility

Sounds interesting? If you can see yourself in this role, please let us know why you are our new Business Director – New Growth.

Job Title: Relief Planner Admin Assistant

Location: Doncaster DN4

Contract Type: 12 months ongoing

Weekly Hours: 36

Working Hours: 8-4 a.m Hybrid 3 Days at home 2 Office

Salary: £12.21 per hour PAYE

What's the job?

You'll be supporting our busy Repairs and Maintenance department, providing key administrative and technical assistance to keep everything running smoothly. You'll step in as a Planner when required, ensuring that our operations stay efficient and meet key performance targets - all while providing great service to our customers and stakeholders.

Your Day-to-Day Responsibilities:

• Support the team with effective administrative systems, making full use of ICT and Electronic Document Management.
• Ensure databases and records are kept accurate and up to date.
• Be the first point of contact for enquiries, providing clear and timely responses.
• Handle invoices, payments, and documentation with a keen eye for detail.
• Provide cover for the Works Planner, managing work schedules, optimising workflow, and liaising between teams and service users.
• Maintain positive relationships with colleagues, managers, and customers to ensure seamless service delivery.

What We're Looking For:

• Experience in Administration/Housing/Maintenance,
• Experience: Previous administrative experience in a busy office is essential.
• Skills: Strong verbal communication, excellent problem-solving skills, and the ability to work independently when required.
• Bonus: Knowledge of scheduling systems would be a plus!

Why Join Us?

You'll be part of a team that contributes directly to the safety and well-being of our communities, ensuring our housing stock is maintained to the highest standard. From arranging repairs to helping ensure homes are hazard-free, your work will have a tangible impact. We're also committed to supporting you with training and development opportunities.

If you want to be part of a team that values excellence, community, and customer service, then this could be the role for you!

Service Care Legal is currently working alongside a well-focused local authority, based in Doncaster, which is seeking an experienced Planning and Highway Legal Officer to join their team. This is an excellent opportunity to progress in your career and gain experience in the legal industry.

ROLE: Planning and Highway Senior Legal Officer

RATE: £50-£55PH

CONTRACT LENGTH: 3 months rolling

LOCATION: Doncaster - hybrid

Key Responsibilities:

• Advise on legal matters related to highways, road safety, public rights of way, and transport infrastructure projects.
• Draft, negotiate, and review Section 106 agreements (planning obligations), highways agreements, planning enforcement notices, and related legal documents.
• Handle disputes related to planning permissions, development conditions, and highway encroachments.

About you:

• Good strong knowledge in Planning Law.
• A high standard of drafting, negotiating, presentation, communication and personal organisation skills.
• Qualified Barrister, Lawyer or Legal Executive with experience in Planning Law.

Benefits:

• Hybrid Working
• Weekly Pay
• Flexible Working

If this Planning and Highway role sounds like an opportunity of interest for you or someone you know, please feel free to reach out to Aanisah Khan on 01772208969, or email Aanisah.khan@servicecare.org.uk.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Role: Project Manager - Must have live Developed Vetting before application to be considered

Position: Project Manager
Location: Counter Terrorism Policing Headquarters (CTPHQ)
Pay Rate: Up to £567.50 per day
Security Clearance: Must have live DV (Developed Vetting) clearance

Job Purpose:
We are seeking an experienced Project Manager to deliver projects and workstreams within the national and/or London Counter Terrorism and Protective Security (CT & PS) complex change portfolio. You will be accountable for the day-to-day management and delivery of projects across the change lifecycle, ensuring that objectives are met within time, cost, and quality constraints.

The Project Manager will work within the Project and Programme Management (PPM) team of CTPHQ's Change Pillar, which is responsible for managing a portfolio of Counter Terrorism and Protective Security projects and programmes.

Key Responsibilities:

• Lead discrete projects or work packages, reporting to a Senior Project Manager or Senior Responsible Owner.
• Manage blended teams (staff and contractors) and maintain project governance products such as risk registers, project plans, and issue trackers.
• Ensure projects maintain a defined PPM maturity, as per Portfolio Office standards.
• Develop and manage business cases through the CTPHQ governance process.
• Coordinate workshops, maintain accurate project documentation, and manage Change Control Requests.
• Establish regular reporting cycles and prepare summary dashboards for decision-makers.
• Manage project resources, suppliers, and commercial arrangements.
• Ensure project outputs align with the standards and requirements set by the Portfolio Office.

Skills:

• Advanced: Use of Portfolio Office templates, minute taking.
• Intermediate: Stakeholder management, project management, PPM governance, creative problem-solving, benefits management, reporting, risk analysis, and management.
• Foundation: Benefits mapping and profiling, workshop facilitation.

Experience:

• Previous experience in project and programme management environments, preferably in government, security agencies, or policing.
• Knowledge of MSP, Agile, and PRINCE2 methodologies.
• Experience in ICT or technical project delivery.
• Experience with project control mechanisms and project governance.

Qualifications:

• PRINCE2 Practitioner or equivalent qualification.
• Civil Service Contract Management Foundation.

Competency Framework:
Aligned with the Met Police Competency Values Framework:

• Resolute, Compassionate, and Committed: Emotionally aware (Level 2), takes ownership (Level 3).
• Inclusive, Enabling, and Visionary Leadership: Collaborative (Level 2), delivers support and inspiration (Level 2).
• Intelligent, Creative, and Informed Policing: Critical analysis (Level 3), innovative and open-minded (Level 2).

How to Apply:
If you meet the qualifications and have live DV clearance, please contact Lewis Ashcroft for more details and the application process.

Job Title: : Business Intelligence and Performance Officer
Locations: Doncaster DN1
Contract Type: Temporary 12-month maternity cover contract
Work Pattern: 35 hours per week

Our client is seeking a skilled and proactive Performance Officer to join their team on a 12-month maternity cover contract, As a Performance Officer, you will be responsible for maintaining reporting obligations using existing systems, primarily Qlik. You will also play a key role in the development and conversion of current reporting tools, with PowerBI expected to be a long-term replacement for Qlik. Your work will be critical in ensuring that accurate, actionable data supports the decision-making processes and service transformation efforts.

Job Role -

• You will develop, maintain, and produce intuitive reporting dashboards for Key Performance Indicators (KPIs) and other reporting needs. Working closely with senior management, you will analyse trends, provide insights, and recommend actions to improve performance.
• You will undertake scenario modelling and statistical analysis to support business decisions, providing accurate performance information, and ensuring timely submissions of regulatory and legislative returns.
• You will contribute to benchmarking activities by preparing and analysing data to compare performance with other organisations, driving continuous improvement and transformation.
• You will lead the administration, monitoring, and continuous improvement of Business Intelligence tools, ensuring data accuracy and system reliability.
• You will stay ahead of industry trends and legislative changes by conducting research and providing insights that inform strategies and service offerings.
• You will present performance information to internal and external stakeholders, promote the self-service of data, and support a culture of business excellence across the organisation.

Candidate Requirements -

• Strong analytical skills with experience in data analysis, scenario modeling, and performance management.
• Proficient in MS PowerBI and Qlik, with a solid understanding of performance frameworks and business intelligence tools.
• Excellent communication skills, capable of presenting complex data in an understandable format.
• A proactive approach to problem-solving, with a focus on continuous improvement and innovation.
• Ability to work independently and collaboratively, with a commitment to delivering high-quality results.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk

Project Manager - Counter Terrorism Policing Headquarters (CTPHQ)

We are seeking an experienced Project Manager to join Counter Terrorism Policing Headquarters (CTPHQ). In this role, you will be responsible for delivering key projects and work packages within the national and/or London Counter Terrorism and Protective Security (CT & PS) complex change portfolio.

Role Overview:

• Daily Rate: £550 - £567.50
• Location: CTPHQ
• Reporting To: Senior Project Manager
• Role: Deliver specific projects and workstreams within the CT & PS change portfolio, working flexibly across various initiatives.
• Clearance: Candidates must hold DV clearance

Position within CTPHQ Change Pillar: The Change Pillar manages the Counter Terrorism (CT) and Protective Security (PS) Policing Change Portfolio. It is divided into four teams: Project and Programme Management (PPM), Portfolio Management, Change Management, and Business Design. As a Project Manager within the PPM team, you will oversee the delivery of projects and programmes critical to CT & PS objectives.

Job Purpose: To manage and deliver projects or workstreams across the change lifecycle, adhering to agreed parameters of time, cost, and quality.

Key Responsibilities:

• Project Management: Proactively lead and manage discrete projects or work packages. Report to the Senior Project Manager or Senior Responsible Owner.
• Team Leadership: Manage both staff and contractor teams, ensuring effective project delivery.
• Governance & Control: Maintain project governance through active management of project plans, risk and issue registers, change control, and compliance with PPM standards.
• Documentation & Reporting: Develop and manage Business Cases, create high-quality governance products (e.g., delivery RAG, dependency logs, project plans), and facilitate workshops.
• Change Control: Oversee Change Control Request (CCR) processes, ensuring effective management and audit compliance.
• Resource Management: Lead project teams, manage suppliers, and track resources, including organisation charts and trackers.
• Reporting Cycles: Establish and manage reporting cycles, prepare highlight reports, and ensure timely and accurate reporting to the PMO or PfMO.
• Budget Control: Assist Senior Project Managers/Programme Managers with budget control.
• Professional Guidance: Seek advice from the Programme Management Office (PMO) or Portfolio Management Office (PfMO) and ensure adherence to programme/project management processes and standards.

Required Skills & Experience:

• Project Management Expertise: Proven experience managing projects in complex environments, ideally in technical or ICT settings.
• Methodologies: Knowledge of project management methodologies such as MSP, Agile, and PRINCE2.
• Governance & Documentation: Experience in developing Business Cases, managing project controls, and creating comprehensive documentation.
• Qualifications: PRINCE2 Practitioner or equivalent qualification preferred. Civil Service Contract Management: Foundation is desirable.

How to Apply: For more information or to apply, contact Lewis Ashcroft at Lewis.Ashcroft@servicecare.org.uk or call 01772 208962

Job Title: Business Analyst
Vetting Level: SC at time of application
Daily Rate: £550

Job Summary:
We are seeking an experienced Business Analyst to support the national Counter-Terrorism (CT) Policing Community in developing and managing technology User Requirements, scoping studies, and Business Cases (Government Green Book). The successful candidate will be instrumental in progressing projects through due governance to delivery, crafting various documentation formats, and providing expert advice and guidance on technology. You will also represent the Business Development, Strategy, and Demand (BDSD) and the Technology Pillar at corporate and national technology forums.

Key Responsibilities:

1. User Requirements and Business Cases: Assist the national CT Policing Community in creating user requirements, scoping studies, and business cases by liaising with operational teams, Procurement Services, and Lead Accountants. Ensure new requirements are aligned with national products or services.
2. Needs Assessment: Understand and address the current and future technology needs of the CT Policing Community. Align strategic requirements for technology products and services with national and CTP HQ strategies.
3. Documentation Management: Update and maintain the BDSD Demand Log and the National CT Technology Strategy.
4. Project Commissioning: Collaborate with CTP HQ, Finance Services, Commercial Services, and external agencies to ensure projects are appropriately commissioned and continue to meet the national CT Policing Community's needs.
5. Technology Conduit: Serve as a key point of advice and escalation for technology projects, governance, and issues between the customer and CTP HQ.
6. Relationship Building: Develop and maintain relationships with internal and external policing partners/agencies to address technology needs.
7. Representation: Represent BDSD, the Technology Pillar, and CTP HQ at project/programme boards and corporate forums. Influence direction and represent the customer at national technology forums as needed.
8. Technology Advice: Advise on the suitability of new and emerging technologies and oversee the implementation of national technology projects and initiatives. Provide updates on status and business cases.

Essential Experience:

• Proven track record of extensive Business Analysis experience, including development and project lifecycles.
• Experience producing 'as-Is' and 'to-be' process models using BPMN and conducting Gap Analysis.
• Knowledge of national security accreditation processes and the Cabinet Office Security Policy Framework (SPF).
• Experience in delivering IT-related business cases and familiarity with national and local governance processes.
• Skilled in planning, managing, and facilitating workshops.
• Proficient in producing project artefacts using UML and modelling tools.
• Excellent communication skills, with the ability to present to various audiences.
• Experience working in a structured development environment and with multiple pillars within CTP HQ.

Desirable Qualifications:

• BCS Business Analysis Professional Diploma (formerly ISEB Business Analysis Diploma).
• SFIA skills: Business Analysis level 5.
• Recognised Project Management qualifications.

Contact Details:
For more information or to apply, please contact Lewis Ashcroft at Lewis.ashcroft@servicecare.org.uk or call 01772 208962.

Service Care is proud to assist CTP in recruiting a highly skilled and dedicated Business Service Manager. This role requires DV clearance and is integral to the ongoing delivery of critical service level agreements. If you are passionate about service management and thrive in a challenging environment, we invite you to apply.

Position: Service Manager
Location: Hybrid (3 days a week onsite)
Vetting Level: DV

Job Summary:
To support the ongoing delivery of authority service level agreements, working with internal functions and third-party suppliers and vendors, ensuring that they are met. Responsible for ensuring that all IT service management processes, operational level agreements, and underpinning contracts are appropriate for the agreed service level targets. Monitoring and managing services by producing effective management intelligence reports; tracking service levels, holding regular service reviews with stakeholders, and liaising with customers and users to identify further opportunities for improvements.

Key Tasks:
Supplier Performance Management:

• Management of commercial supplier performance, ensuring that they are held to account for delivering services to agreed levels and quality.
• Assessing service performance information; assessing supplier responsiveness and quality of work in dealing with service problems and issues.

Business and User Engagement and Communications:

• Engaging with the senior service stakeholders and the user community to understand operational demands of the service.
• Negotiating plans and schedules with stakeholders for service downtime for maintenance or outages for any fixes of problems, ensuring that these are aligned with business and user needs.

Service Improvement and Development:

• Work with stakeholders to understand, prioritise, and document evolving and changing service requirements on a periodic basis.
• Work with stakeholders to secure costed options for meeting those requirements and processing this demand for changes or improvements into the CTP business governance process.
• Commission ICT/suppliers to implement improvements and changes that CTP has approved and is prepared to fund.

Essential Experience:

• Experience in roles involving service management of high-priority digital or technology services in a demanding operational environment.
• Experience of building and maintaining relationships with a range of business users and senior stakeholders in the context of service management of live IT services.
• Experience of being in roles where you have been self-led and operated independently and had to plan and prioritise tasks in a busy environment.
• Aptitude for attention to detail and ability to maintain effective control over many tasks in parallel delivering within deadlines.
• Experience in roles managing commercial or internal suppliers and their performance against agreed contract requirements or Service Level Agreements.
• Excellent oral and written communication skills to ensure all stakeholders associated with the service maintain a clear understanding of the status of the service and associated tasks at all times.
• Evidence of having applied strong influencing and communication skills in roles engaging stakeholders and partners.
• SC/MV level of vetting.

If you would be interested in applying please contact Lewis on 01772 208962 or email Lewis.Ashcroft@servicecare.org.uk

A client within the Public Sector based in South Yorkshire is currently recruiting for a Planning Enforcement Officer to join their team as soon as possible. The client is offering a full time, contract position on an ongoing basis with the ideal candidate having experience of working within the public sector within a planning environment.

The Role

Key purpose of the role is to ensure compliance with the legislation and statutory obligations of the Council dealing effectively with breaches and alleged breaches of planning control.

Key responsibilities will include but not be limited to:

• Ensure the statutory obligations of the Council in dealing with breaches of planning control as laid down in the Town and Country Planning Act 1990 and other relevant legislation are acted upon.
• Assess, monitor, prioritise and review breaches of planning control cases to ensure that the most effective interventions are employed to implement solutions and proficiently resolve cases in response to requests for service in accordance with approved escalation policies
• Ensure the planning enforcement register is maintained, up-to-date and available electronically to the public in accordance with statutory requirements and relevant legislation.

The Candidate

To be considered for this role you will require a relevant Level 4 qualification as well as experience of working within an enforcement or planning profession.

The below skills would be beneficial for the role:

• Good knowledge and understanding of the application of relevant legislation, guidance and policies
• Working knowledge of Microsoft applications and case management systems.

The client is looking to move quickly with this role and as such are offering £20 p/h Umbrella Ltd. inside IR 35.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

Job Title - Business Support Officer - Damp & Mould Team
Location - South Tyneside NE33
Contract - Temp
Hours - 37
Role -
Our client provides safe, comfortable, and well-maintained homes for our residents. Their commitment to quality housing drives us to tackle issues such as damp and mould head-on. They are looking for a proactive and organized Business Support Officer to join their Damp and Mould Office and play a crucial role in supporting their mission.
Key Responsibilities:

* Administrative Support: Manage office correspondence, including emails, phone calls, and letters. Maintain accurate records and files, both digital and physical.
* Resident Liaison: Serve as the first point of contact for residents reporting damp and mould issues. Provide timely and courteous responses, and escalate concerns to the appropriate teams.
* Data Management: Collect, organise, and analyse data related to damp and mould cases. Prepare reports and presentations for internal and external stakeholders.
* Project Coordination: Assist in planning and coordinating projects aimed at addressing and preventing damp and mould issues. Monitor project time lines and ensure deadlines are met.
* Team Support: Provide administrative support to the Damp and Mould team, including scheduling meetings, preparing agendas, and taking minutes.
* Compliance: Ensure compliance with all relevant policies, procedures, and regulations. Assist in audits and reviews as needed.
* Continuous Improvement: Identify opportunities for process improvements and contribute to the development and implementation of new strategies to enhance our services.
Requirements:
* Proven experience in an administrative or business support role, preferably within a housing or property management environment.
* Strong organisational skills and the ability to multitask effectively.
* Excellent written and verbal communication skills.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with data management systems.
* Strong interpersonal skills and a customer-focused approach.
* Ability to work independently as well as part of a team.
* High level of attention to detail and accuracy.
* A proactive attitude and willingness to learn.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk

PRODUCT AREA

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

JOB DESCRIPTION

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

ADDITIONAL JOB DESCRIPTION

In this role, you will work with new customers as they go through a sustainable onboarding period. You will set the idea and the strategy for how products and services will reach users.

Qualifications

JOB RESPONSIBILITIES

• Manage different regional customer portfolios to set them up for long-term success with their digital advertising journey.
• Deliver on assigned customer goals while prioritizing and delivering a positive onboarding experience.
• Work cross-functionally with sales, product, and program teams to deliver customer handovers.
• Implement ways to improve customer relationships, share performance-enhancing suggestions, and promote other Google products.
• Provide advice to help advertisers return on their investment by working with them in a consultative role.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in the media account management or advertising industry.
• Experience in a customer-facing role working with digital advertising products (e.g., Google Ads, Google Shopping, Google Analytics, etc.).
• Ability to communicate in English and Vietnamese, Urdu, or Bahasa fluently to communicate with different regional customers.

PREFERRED QUALIFICATIONS

• Experience in managing and customizing for a customer base.
• Ability to take initiative and lead, motivate, and work well with others.
• Ability to reach out to customers and assist them in adding value to their business.
• Ability to multi-task and manage multiple projects with attention to detail.
• Excellent creative thinking, problem-solving, and communication skills.