Total 2 customer service job vacancies in Business Management / Project / Planning category in taunton ta1 2px

Area Planning Manager

On-going contract Inside IR 35

Somerset

About the role

Act as the lead officer and manager for two of the four Area Planning Committees leading the two teams of officers focused on delivering high quality development in Somerset. The postholder will report to the Head of Service, will deputise for the Service Manager Development Management and will be required to ensure that the service performs to an excellent level that meets national/legal requirements and responds positively to transformational change and the expectations of a wide variety of internal and external stakeholders.

Responsibilities

• Act as the lead officer for two development management area teams (consisting of professional planners at principal, senior, planning officer, graduate and apprenticeship grades) providing a high quality, customer focused, development management function, responsible for determining planning and relevant applications.
• Assist the Service Manager Development Management in the management of the Development Management Service and lead two of the area teams in determining planning applications including liaison within the planning service and other internal and external consultees.
• Ensure applications are professionally managed to determination from pre-application stage through to implementation and compliance in accordance with the Council's constitution and agreed scheme of delegation.
• Lead and manage the teams to ensure the Council exceeds Government and local performance targets; maximise income to Development Management specifically through application fees and charges to cover the costs of the Development Management Service; deliver organisational, policy and legislative changes to the service.
• Act as the lead professional officer at the relevant Area Planning Committees to ensure that they are managed effectively and support Members to make sound planning decisions which achieve delivery of the adopted Development Plans, supplementary planning documents and other guidance and to meet corporate objectives around climate change, ecological emergency, delivery of affordable housing and quality placemaking
• Deputise for the Service Manager Development Management and Head of Planning providing them with necessary support and advice across cases and deal with chief officers, senior members and external contacts on the full range of matters relating to management issues and all types of major and complex applications.

Experience

• Knowledge of statutory regulations relating to planning and related functions (including environmental legislation and regulations
• Knowledge of project management methodologies and tools
• Educated to degree level, ideally in planning, geography or a related subject
• Chartered member of the Royal Town Planning Institute (MRTPI) or eligible to be a member
• Management qualification ILM 5 or higher
• Evidence of continual professional development in accordance with the requirements of the professional institute

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk or give me a call on 01772208967 for further information regarding the role.

Business Support Officer

Somerset Council are seeking a highly motivated and experienced Business Support Officer to join their team. The successful candidate will be responsible for providing administrative and business support to the Children's Social Care department.

Start Date: ASAP

Contract: 15 hours per week, initially for 6 months

Rate of pay: £14.24ltd per hour

Key Responsibilities:

• Take a lead role for business support activities associated with Children's Social Care.
• Supervise, co-ordinate and monitor the work of a Team who provide specialist business support activities to frontline Children's Social Care staff and Managers.
• Deploy staff and resources and determine day to day priorities to ensure that business needs are met, and administrative and customer service standards are maintained.
• Lead the team on the introduction of new activities, systems and procedures.
• Contribute to the induction of operational staff to ensure a robust introduction to Business Support practice.
• Participate in the recruitment, appointment and induction of business support staff and ensure induction and key competency checklists are up-to-date.
• Work with the Business Support Manager to develop, implement and deliver relevant training workshops for new and existing staff, relevant to specialist lead role/s.
• Lead projects and attend working groups relevant to specialist lead role.
• Act as feedback co-ordinator and assign any new feedback received, eg complaints, compliments and comments, to the relevant Team or Operations Manager in i-casework.
• Have a good understanding of the SAP processes to ensure that payments and practices are applied consistently and according to statutory guidance, local policy and service standards.
• Understand, uphold and promote the aims of the councils equality, diversity and inclusion policies; health, safety and wellbeing of self and others; and Organisational values in everything you do.

Requirements:

• Proven experience as a Business Support Officer or similar role.
• Experience in providing administrative and business support to a large team.
• Excellent organizational and time-management skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.

How to Apply:

If you are interested in this Business Support Officer role, please submit your CV and a cover letter highlighting your relevant experience and qualifications.