Total 6 Others level Business Management / Project / Planning job vacancies in Bodmin, PL31 2FR

Please view the attached job description and person specification for more specific information about this post. For hybrid working we offer the flexibility to work from an office (Bodmin, Truro), and from home, depending on the requirements of the team.

Please view the attached job description and person specification for more specific information about this post. For hybrid working we offer the flexibility to work from an office (Bodmin, Truro), and from home, depending on the requirements of the team.

Develop and maintain effective working relationships within broad range of internal and external stakeholders. This includes developing an effective communication network within the EPRR team, senior executives, multi agency partners, health and social care partners, voluntary and public sector organisations. Deliver the ICB single point of contact function, triaging external communications and time sensitive regional returns to ensure tight deadlines are met Timely production of papers and other documents for internal and external meetings, of which some will also relate to cross system-wide meetings including the drafting of high quality documents (emails, letters), with varying degree of instruction or support. Transcribing of minutes and notes at formal and informal meetings as required Ability to manage own workload and to be proactive whilst recognising boundaries of authority, knowledge and skills Proactively horizon scan for risks or opportunities where you can make recommendations to develop or improve to processes, procedures or methods of working within the team Plan, organise and balance competing priorities ensuring that you are task and result focussed to ensure deadlines are met and outcomes achieved whilst providing an efficient and effective administrative service. Undertake reporting of information, including collating reports for the line manager highlighting any risks or outstanding actions Ability to change to react quickly to changing demands and circumstances dealing with all matters confidentially, sensitively and with integrity.

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

PLEASE NOTE: To view the full job description and person specification, please view the supporting information. To be an employee of the NHS you need to successfully complete the following: Identity checks Professional registration and qualification checks Employment history and reference checks Work health assessments

Operate communications and information systems to receive and make calls to/from patients, commissioners, healthcare professionals and WMAS operational staff taking patient demographics and a full presenting history. Inputting details of bookings by telephone/fax/electronically from customer units/staff and transport enquiries from Healthcare Professionals and the general public applicable to the Trust Contracts. Ensure the effective deployment of resources to meet contractual requirements, co-ordinating the work of others as required. Make outbound calls to other professionals and the general public adhering to working practices and protocols. These include: contacting relatives; querying other professionals; communicating with hospitals; arranging breakdown recovery for ambulances and reporting incidents to other emergency services. Support the achievement of agreed National and Trust standards of service. In conjunction with first line management ensure that patient movement is co-ordinated and that a dialogue exists between local Operational Staff and/or Liaison Assistants and the Control Centre to maximise the effective use of available resources. Report to first line management on the performance of operational staff in the delivery of the Service. Through the process of planning/control, allocate and re-assign where necessary journeys to operational staff working for the Non-Emergency Service using a high-level of organisational skill. Receive and process sickness and fitness notifications from all Operational and Control staff. Handle calls from Drivers regarding their work and shift arrangements. Ensure that those areas of service provision under their control or jurisdiction conform to the WMAS Quality Procedures, Data Protection Act and Caldicott Guidelines. Assist first line management in ensuring the effective deployment of operational resources such as Voluntary Car Drivers and all other sub-contractors to support the Trust Non-Emergency Contracts. Attend training courses, which are required to maintain professional knowledge and keep up to date with changing procedures and protocols. Train new Call Takers on the telephone and computer system. Identify and report IT related problems on computer software and workstations. Undertake administration duties when required, including filing, faxing and photocopying. Any other duties consistent with role