Total 8 Junior Executive level Business Management / Project / Planning job vacancies in Basildon, Essex, SS14 3EX

Zest Optical are working with a lovely practice in Harlow, Essex to hire a full time Optical Assistant.

The practice is known for an amazing selection of products and offering best-in-class service.

On offer is an opportunity to develop your career in a forward-thinking environment with great earning potential.

Optical Assistant - Role

• Modern environment with a high end feel in-store
• Focus on quality and customer service
• Advanced equipment and technologies available
• Extensive opportunities for development
• Supported by an experienced team
• Full time

Optical Assistant - Requirements

• Previous experience of working in the optical industry
• Passionate about eyewear and styling
• Exceptional customer service skills

Optical Assistant - Salary

• Base salary up to £26,000
• Uncapped bonus scheme with existing team members earning £400+/month
• Range of additional benefits

For more information please click the 'Apply' link as soon as possible to avoid missing out on this great opportunity.

Business Support Assistant - Countywide Duty Team

Fixed Term, Full Time

£23,344 per annum

Location: Countywide

Working Style: Anywhere worker

Please note that this is a fixed term contract / secondment opportunity until 31st March 2025.

At Essex County Council Adult Services our mission is clear. We want to make the best and most sustainable use of all resources available to the adult, their families, and carers. To ensure they have access to information and tools to enable them to live healthily and independently for as long as possible and to exercise choice and control over their lives and to ensure the safety, dignity, and quality of life for all the adults we work with.

We're always looking for new ways to deliver even better services, so we encourage our teams to share their ideas. We work together to get things done; bring your positive, proactive attitude and we'll empower you to make the most of your experience.

Accountabilities:

• Handling inbound and outbound calls for the Countywide Duty Team from professionals, care providers, service users etc.
• First point of contact for administration within the team.
• Directing calls and work to the appropriate teams/workers.
• Gathering of information and utilising Mosaic to record information.
• Liaising with internal and external stakeholders and partners.
• Sending out information in line with GDPR.

Required Skills and Experience:

• Customer Service experience.
• Telephony experience desirable.
• Excellent organisation and prioritisation skills.
• Good working knowledge of all MS Office, including Outlook, PowerPoint, Teams, and Excel
• Ability to work to deadlines.
• Good interpersonal and customer communication skills.
• Ability to use initiative.
• Attention to detail critical.

To read more about us please visit: Corporate Services

Why Essex? Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England's oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us.

Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community

If you have queries on this role or require anything further, please email ami.fosker@essex.gov.uk

Follow us on Facebook, Twitter, Instagram and LinkedIn. Further details can be found on our careers page.

Downloads

Pay and Reward | Our Ways of Working | About Us | Organisation Behaviours

Business Support Assistant

Fixed Term, Full Time

£23,344 per annum

Location: Chelmsford

Closing Date: Tuesday 27th August 2024 at 11.59pm

Please note that this position is being offered as a Fixed Term Contract / Secondment for a period of 6 months.

This position has been classed as an anywhere worker role but has an expectation that the successful candidate will attend the office, in Chelmsford 2-3 day per week, with the remaining time allowing for remote working if desired. Working Monday to Friday.

The Opportunity

Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK and is undergoing significant transformational change to further enhance customer focus, service and delivery. As part of this, the Business Support team will work in specialised Business Centres to promote specialised knowledge and improved service and efficiencies.

The Business Support Assistant works as part of a business support team to deliver effective, routine administrative support to a team or service. Learning and developing an understanding of existing processes and systems, with a good basic knowledge of the Function. Providing routine clerical support to a team/service/Function (e.g., word processing, data entry, updating databases, meeting support, meet and greet, directing customer queries).

Managing day to day work, ensuring this meets ECC and local policies and procedures.

Accountabilities

• Providing high quality, efficient and effective Business Support services to internal customers within agreed timescales and SLAs.
• Responding to customer requests and queries in a timely and efficient way.
• Acting as a professional representative of the Business Support service at a local level, dealing with customers via telephone calls personally or redirecting in line with Essex customer standards.
• Providing high quality self-directed clerical support, checking own work and proactively looking to raise standards.
• Maintaining confidential records according to Essex County Council policy and guidance.
• Providing support to the team or service with the organisation of events, conferences and workshops to ensure high quality events.
• Providing support across the team or service in dealing with correspondence, providing meeting support in terms of documentation and finance support in all aspects of documentation processing, in a timely, consistent, and professional manner.
• Sharing knowledge and good practice with colleagues and highlighting more efficient ways of delivering customer service.

The Experience You Will Bring

Essential:

• Educated to RQF Level 2 (GCSE) including maths and English or an equivalent vocational qualification or equivalent demonstrable experience.
• Evidence of the ability to develop skills and knowledge in role.
• Demonstrable experience and competence of MS Office applications and their practical application.
• Ability to use computerised systems with a high level of speed and accuracy.

Desirable:

• Previous experience of managing electronic or hard copy filing systems.
• Ability to communicate in a manner which is easily understood and tailored to meet the needs of the audience.
• Experience of dealing with sensitive and/or personal information.
• Ability to take ownership of work and fulfil agreed commitments, checking work for accuracy.

Business Support Assistant

Braintree District Council

Permanent, Full Time

£24,505 to £27,571

Location: Braintree

Closing Date: 19/08/2024

Essex County Council (ECC) are delighted to be supporting Braintree Council to recruit this Business Support Assistant.

To Apply for this role please click here: Business Support Assistant

The Opportunity:

We have an exciting opportunity for a Business Support Assistant to join our Operations team.

Providing administrative support across our Parks and Open Spaces, Waste, Commercial and Street Scene Enforcement teams, you will act as a point of contact for customers and offer advice and assistance on a range of queries.

You will also organise and take minutes at meetings, develop and maintain databases, prepare paperwork and reports and raise and process invoices.

This is a permanent, full time role. We offer flexible working arrangements, with a mix of home and office working.

Experience:

With proven administration and customer service experience, you will have excellent verbal and written communication skills and good working knowledge of Microsoft Office.

You will also have the ability to work both independently and as part of a team and have a flexible and pro-active approach to your work.

In return, you'll receive a competitive salary, benefits and a commitment to your continuing development.

Accountabilities:

• Act as the initial point of contact for all customers contacting Operations by telephone.
• Respond to all customers in a prompt, efficient and courteous manner, ensuring that messages are relayed to the appropriate officer(s) for action.
• General Administration duties, including telephone, E-Mail, minute taking, typing, and filing for Operations.
• Provide administrative support for all the teams within Operations by providing information/advice (either verbally or in writing).
• Organise meetings, prepare agenda and take minutes/action points for meetings as directed by the Business Support Supervisor.
• Develop and maintain various departmental information systems, e.g. databases, spreadsheets, ensuring that up-to-date information is recorded and retrieved.
• Where requested, prepare relevant paperwork and reports, maintaining accuracy and ensuring that deadlines are met on software systems such as Collective and Pentana.
• Raise orders using eProcurement and process invoices.
• Take a lead role in the delivery of specific activities (to be determined by the Business Support Supervisor).
• Provide information, as required to enable statutory returns to be completed.
• Assist in relief duties in the absence of colleagues within the Strategic and Business Development Team.

If you would like an informal chat about the post, please contact Nikita Matthews via email Nikita.matthews@braintree.gov.uk

Why choose Braintree District Council?

Braintree is an ambitious and dynamic Council and is becoming one of the fastest growing Districts in the East of England with three growing towns, London just 45 minutes away and the district located directly between the international transport centres of Stansted Airport and Harwich and Felixstowe International Ports. We have a deserved track record for delivering and a strong reputation within the business community.

Braintree District Council is a great place to work. We pride ourselves on our creative, innovative, and forward-thinking approach which is led by our employees. We are committed to having an engaged workforce who understand our strategy and how they can help deliver it. Some of the benefits of working for Braintree District Council are:

* Competitive pay and benefits * Flexible working * Free parking

* Local government pension scheme * Learning and development for all employees * Employee discounts scheme * Employee recognition scheme

* Extensive health and wellbeing programme including discounted gym membership

To apply, click here: Business Support Assistant

Closing date for receipt of applications: Midnight on Monday 19th August 2024

Interviews will take place on 29th & 30th August 2024

Please Note - Essex County Council is advertising this role on behalf of Braintree District Council and if successful you will be employed by Braintree District Council.

Business Support Assistant

Fixed Term, Full Time

£23,344 per annum

Location: Harlow

Closing Date: Sunday 4th August 2024 at 11.59pm

Please note this vacancy is available as a fixed term contract or secondment opportunity for 12 months.

Please note the working style for this role is an Anywhere Worker but we will require you to attend the office in Harlow on average 1 day a week around business need.

The Opportunity

This is an exciting opportunity to work as part of Essex County Council's large, dynamic and highly valued Business Support Team who work in specialised Business Centres across Essex promoting specialised knowledge and improving service and efficiencies.

Business Support teams deliver outstanding administration and customer service to all Essex County Council (ECC) functional areas. Our multi skilled teams deliver services from Business Centre hubs, providing a wide variety of support to high volume processes and tasks such as minute taking, data input and management, finance tasks, managing high volume calls, receptions and requests for assistance. We also support front line teams and social care functions that require a more integrated approach to support.

We are proactive, forward-thinking and solution focused; we streamline processes and maximise digital opportunities. In doing so, we help increase the effectiveness of ECC to deliver better outcomes for the people of Essex than it could without our support.

We value our people and help them strive to deliver their potential and walk their career pathways within our organisation, giving them the tools and learning to get there.

The Role:

This role involves working as part of a business support team within our meetings and events hub to deliver effective, minute taking services for a variety of meetings within ECC and routine administrative support within a business centre; learning and developing an understanding of existing processes and systems and develop knowledge of various functions within ECC.

As a Business Support Assistant, you will provide general administrative support to ECC, dealing with day-to-day work as instructed from the Business Centre Manager. Accurate and efficient data entry onto ECC systems is required, to ensure that all customer service requests are met within a specified time frame and are in line with data protection policies.

Accountabilities:

• Providing high quality, efficient and effective Business Support services to internal and external customers within agreed timescales and Service Level Agreements (SLAs).
• Responding to customer requests and queries in a timely and efficient way.
• Acting as a professional representative of the Business Support service at a local level.
• Delivering the required activities of the respective business centre(s).
• Providing high quality self-directed administrative support, checking own work and proactively looking to raise standards.
• Maintaining confidential records according to Essex County Council guidance.
• Sharing knowledge and good practice with colleagues and highlighting more efficient ways of completing tasks.
• Some onsite work may be required.

The Experience You Will Bring

Essential:

• Good Standard of basic education - 5 GCSEs grade C and above (including Maths and English) or comparable experience/qualifications.
• This position will require minute taking duties, therefore relevant transferable skills are desirable, however full training will be provided.
• Ability to take ownership of work and fulfil agreed commitments, checking work for accuracy.
• Ability to communicate in a manner which is easily understood and tailored to meet the needs of the audience, any customer service experience would be beneficial.

Desirable:

• As part of the role, you will have access to sensitive and/or personal information, therefore maintaining confidentiality is important.
• Ability to use computerised systems with a high level of speed and accuracy - including Microsoft Office applications and internal ECC databases.
• Ability to think about alternative ways of doing things and being open to new work practices and responsive to change.
• Previous experience of managing electronic or hard copy filing systems is desirable.

Receptionist (Business Support Assistant)

Fixed Term, Full Time

£23,344 per annum

Location: Harlow

Closing Date: Sunday 28th July 2024 at 11.59pm

This role is being offered as a Fixed Term Contract for a period of 18 months and will involve working on-site 5 days a week at the main reception desk at Goodman House, Harlow providing face to face customer service. Days and Hours are: 9am to 5.30pm Monday to Thursday and 9am to 4.30pm Friday. Occasional flexible working when approved in advance.

This is an exciting opportunity to work as part of Essex County Council's large, dynamic and highly valued Business Support Team who work in specialised Business Centres across Essex promoting specialised knowledge and improving service and efficiencies.

Business Support teams deliver outstanding administration and customer service to all Essex County Council (ECC) functional areas. Our multi skilled teams deliver services from Business Centre hubs; providing a wide variety of support to high volume processes and tasks such as data input and management, minute taking, finance tasks, managing high volume calls, receptions and requests for assistance. We also support front line social care teams that require a more integrated approach to support.

We are proactive, forward-thinking and solution focused; we streamline processes and maximise digital opportunities. In doing so, we help increase the effectiveness of ECC to deliver better outcomes for the people of Essex than it could without our support.

We value our people and help them strive to deliver their potential and walk their career pathways within our organisation, giving them the tools and learning to get there.

The Role:

This role will involve working on-site at the main reception desk at Goodman House, Harlow providing face to face customer service.

This role involves working as part of a wider business support team to deliver effective, routine administrative support within a business centre; learning and developing an understanding of existing processes and systems and develop knowledge of all functions across ECC.

As a Business Support Assistant, you may also provide general administrative support to ECC, dealing with day to day work instructed from the Business Centre Manager or others. Great customer service skills are required as this is a customer facing role. Accurate and efficient data entry onto ECC systems is also required, to ensure that all customer service requests are met within a specified time frame and are in line with data protection policies.

ECC provide a minute taking service as requested in some areas, however full training would be provided if requested to support this.

Accountabilities:

• Provide assistance to colleagues and members of the public that arrive at the main reception desk
• Providing high quality, efficient and effective Business Support services to internal and external customers within agreed timescales and Service Level Agreements (SLAs).
• Responding to customer requests and queries in a timely and efficient way.
• Acting as a professional representative of the Business Support service and ECC .
• Delivering the required activities of the respective business centre(s).
• Providing high quality self-directed administrative support, checking own work and proactively looking to raise standards.
• Maintaining confidential records according to Essex County Council guidance.
• Dealing with correspondence for the team or service in a timely, consistent and professional manner.
• Sharing knowledge and good practice with colleagues and highlighting more efficient ways of doing tasks.

Required Skills and Experience:

• Good Standard of basic education - 5 GCSEs grade C and above (including Maths and English) or comparable experience/qualifications.
• Great face to face customer service skills
• Excellent communication and conflict management skills
• Ability to use computerised systems with a high level of speed and accuracy - including Microsoft Office applications and internal ECC databases.
• Previous experience of managing electronic or hard copy filing systems.
• Ability to communicate in a manner which is easily understood and tailored to meet the needs of the audience.
• As part of the role you may have access to sensitive and/or personal information.
• Ability to think about alternative ways of doing things and being open to new work practices and responsive to change.
• Ability to take ownership of work and fulfil agreed commitments, checking work for accuracy.
• Reliable for on site working
• This position may require minute taking experience, therefore relevant transferable skills are desirable, however full training will be provided.

Business Support Assistants

Fixed Term - till the 31st of March 2024, Full Time - 37 Hours Per Week

£22,361 per annum

Location: Colchester

Please note that these positions are being offered as Fixed Term Contracts / Secondments, until the 31st of March 2024.

This is an exciting opportunity to work as part of Essex County Council's large, dynamic and highly valued Business Support Team who work in specialised Business Centres across Essex promoting specialised knowledge and improving service and efficiencies.

Business Support teams deliver outstanding administration and customer service to all Essex County Council (ECC) functional areas. Our multi skilled teams deliver services from Business Centre hubs; providing a wide variety of support to high volume processes and tasks such as data input and management, minute taking, finance tasks, managing high volume calls, receptions and requests for assistance. We also support front line social care teams that require a more integrated approach to support.

We are proactive, forward-thinking and solution focused; we streamline processes and maximise digital opportunities. In doing so, we help increase the effectiveness of ECC to deliver better outcomes for the people of Essex than it could without our support.

We value our people and help them strive to deliver their potential and walk their career pathways within our organisation, giving them the tools and learning to get there.

The Opportunity

As a Business Support Assistant, you may also provide general administrative support to ECC, dealing with day to day work instructed from the Business Centre Manager or others. Great customer service skills are required as this is a customer facing role. Accurate and efficient data entry onto ECC systems is also required, to ensure that all customer service requests are met within a specified time frame and are in line with data protection policies.

Accountabilities

• Provide assistance to colleagues and members of the public that arrive at the main reception desk
• Providing high quality, efficient and effective Business Support services to internal and external customers within agreed timescales and Service Level Agreements (SLAs).
• Responding to customer requests and queries in a timely and efficient way.
• Acting as a professional representative of the Business Support service and ECC
• Delivering the required activities of the respective business centre(s).
• Providing high quality self-directed administrative support, checking own work and proactively looking to raise standards.
• Maintaining confidential records according to Essex County Council guidance.
• Dealing with correspondence for the team or service in a timely, consistent and professional manner.
• Sharing knowledge and good practice with colleagues and highlighting more efficient ways of doing tasks.

The Experience You Will Bring

• Good Standard of basic education - 5 GCSEs grade C and above (including Maths and English) or comparable experience/qualifications
• Great face to face customer service skills
• Excellent communication and conflict management skills
• Ability to use computerised systems with a high level of speed and accuracy - including Microsoft Office applications and internal ECC databases
• Previous experience of managing electronic or hard copy filing systems.
• Ability to communicate in a manner which is easily understood and tailored to meet the needs of the audience.
• As part of the role you may have access to sensitive and/or personal information.
• Ability to think about alternative ways of doing things and being open to new work practices and responsive to change.
• Ability to take ownership of work and fulfil agreed commitments, checking work for accuracy
• Reliable for onsite working
• This position may require minute taking experience, therefore relevant transferable skills are desirable, however full training will be provided.