The Clinical Support & Specialist Surgery Division at The Christie NHS Trust are looking for a positive and enthusiastic member to join our friendly and pro-active team. We are looking for an individual who is experienced in providing administrative support to the teams and can prioritise their own workload.
The successful applicant will work with the Divisional PA and support the management team with general administrative duties and the Critical Care Outreach team with organising their education and policy management programme.
There will be an expectation that the person has exceptional organisation skills and is flexible and has a high standard of Microsoft packages. You will be an excellent communicator who is reliable and able to work under pressure. We are looking for an individual who above all, is driven to deliver high quality service for each of our patients.
The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.
We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
DUTIES AND RESPONSIBILITIES
• Act as communication coordinator for the department including receiving visitors and dealing with telephone queries from hospital staff, external visitors and company representatives
• Circulate communications via e-mail to clinical teams and individual staff members, ensuring that staff are kept up to date with departmental and Trust developments
• Undertake typing, photocopying, filing, laminating, distribution of information and other paperwork required by the Lead Nurse or Matrons as per departmental needs.
• Assist with the updating and maintenance of departmental information and filing systems, both electronic and paper based, with effective confidential document controls maintained using the pharmacy document system, making use of technology with the ultimate aim of creating a paper free office.
• Deal with all incoming and outgoing mail, including processing, distributing and responding within agreed time limits.
• Provide administrative support for departmental workforce activities including booking rooms for interviews, photocopying of recruitment packs, inputting information on the ESR system including new starters/promotions/transfers/terminations.
• Contribute to the collection of departmental data, collated both manually and by software systems.
• Book travel and accommodation, catering and room bookings for the team, following Trust procedures as required.
• Organise departmental meetings using Trust online meeting room system to book rooms. Liaise with attendees regarding suitability of dates and times to ensure that the meeting has the necessary people attending.
• Take minutes for internal meetings including departmental staff group team meetings. Check drafts minutes with the chairperson and circulate to staff. Liaise with chairperson regarding agenda creation and distribution to attendees.
• Prioritise own tasks and workload, to ensure that deadlines are met and work is actioned in a timely manner.
• Exchange information with staff both internally and externally on a variety of departmental matters and procedures.
• Ensure that all work activities are in conducted in line with existing Trust and Departmental policies and procedures. Comment on proposals to changes in administrative processes within the department.
• Assist with administrative support for the departmental education and training leads including booking rooms for education events and meetings, circulating any study packs prior to and after the events, answering queries from staff regarding education events and acting as the point of contact for undergraduate students on education placements.
• Undertake all other related administration duties which may be required in accordance with the changing needs and practices of the department and organisation.
• Ensure that exemplary standards of confidentiality are maintained at all times, in line with the Data Protection Act, Caldicott principles and in line with the Freedom of information act. Including preparation of internal staff confidential documents.
This advert closes on Thursday 5 Sep 2024
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