Total 5 Manager level Business Management / Project / Planning job vacancies in CHARLOTTE

WHAT IS THE PRIVACY, GOVERNMENTAL LIAISON AND DISCLOSUREDIVISION (PGLD)?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Privacy, Governmental Liaison and Disclosure (PGLD), Identity Assurance (IA)

The following are the duties of this position at the full working level.

• Meets with top-level managers and executives within the Service to define the overall goals and objectives of the project.
• Prepares action plans and schedules for various phases of project accomplishment, both short and long-range; ensures that plans are consistent with Departmental and Service goals, schedules, and policies.
• Prepares recommendation for personnel and budget requirements to accomplish the project; negotiates with managers of various components of the Service to obtain needed resources and support.
• Establishes a system to review, control, and report on project status.
• Plans, coordinates, and establishes operating methods and procedures for accomplishment of project mission; as needed, directs the development and accomplishment of employee training relating to the project.

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. 
 
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. 
 
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. 
 
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for managing medium to large projects for an operations department or Line of Business. Key responsibilities include determining appropriate test methods, coordinating execution across stakeholders and test groups, managing project scope, planning, and organizing, directing the execution of test plans and scripts, and working closely with management on project impact and direction. Job expectations include acting as the first point of contact for end-to-end project status, project health, mitigation, and timely escalation to leadership and stakeholders.

Responsibilities:
• Determines testing methods needed for assigned projects, educates resources, partners with all testing teams engaged, and provides reporting for the overall testing throughout the testing process
• Manages and directs project parameters, costs, project testing execution, and resource allocation
• Partners with operations management on creating project impact and providing direction and guidance to internal teams
• Coordinates development of key project deliverables in partnership with various key internal and external business partners
• Manages and leads the execution of multiple and often competing priorities to meet deadlines and adhere with policies and procedures
• Establishes project status routines and tracks critical path deadlines and overall business measures for success 
• Leads defect resolution and roadblock clearing efforts to enable successful completion of testing

Skills:
• Risk Management
• Attention to Detail
• Collaboration
• Process Mapping
• Active Listening
• Change Management
• Customer and Client Focus
• Problem Solving
• Business Case Review
• Project Management
• Critical Thinking
• Planning
• Presentation Skills
 

Shift:

Hours Per Week: 

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. 
 
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. 
 
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. 
 
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

The Enterprise Credit (Commercial) Issues & Exam Management Business Control Manager will support the Line of Business in Issue (gap) remediation work across the underwriting, monitoring, and reporting processes. Responsibilities include but are not limited to:

• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Performs monitoring and testing of controls, identifying issues and control improvements for remediation
• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Manages the performance and productivity of team members that conduct quality inspection reviews
• Ensures timely execution of QA activities including control execution, case management, and results reporting
• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
• Providing governance oversight of remediation work and related documentation, ensuring adherence to Enterprise Policy
• Providing review & challenge and problem solving expertise for remediation approaches and related documentation, with a strong focus on ensuring controls are built into approaches
• Ensuring appropriate engagement across the Line of Business and Control Partners, helping to respond to inquiries and challenges
• Assisting with ad-hoc requests which may include reporting requests for regulators and senior leaders
• Individual may also serve in an Exam Management capacity to effective coordinate, track and monitor exams/ exam deliverables across Enterprise Credit

Required Qualifications:
• Controls Management
• Risk Management
• Strategy Planning and Development
• Stakeholder Management
• Continuous Improvement
• Drives Engagement
• Influence
• Strategic Thinking
• Talent Development
• Monitoring, Surveillance, and Testing
• Quality Assurance
• Data and Trend Analysis
• Decision Making
• Problem Solving
• Ability to work independently and self-manage even with multiple high priority competing tasks 
• Strong oral and written communication skills, including the ability to communicate effectively with leadership, Compliance, Risk, Audit, and Credit Review on a regular basis
• Effective project manager who has the ability to lead and execute with a positive, energetic attitude 
• Highly organized and detail oriented

Desired Qualifications:
• Ideally 3-5 years experience in either credit underwriting or process improvement
• Experience managing audits, exams, or Issues, or at minimum familiar with process and framework 
 

Shift:

Hours Per Week: 

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. 

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. 
 
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. 
 
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

We are looking for a talented and innovative leader to join the team as a Strategy, Change & Transformation Portfolio Manager and a Process Design lead to own and drive a suite of internal and external facing programs across the Global Markets Fixed Income Securities space and beyond. We have investment in place to kick off a few large industry standard pieces of work which require us to architect the space with an eye for the future and also be very disciplined about how we deliver specific programs within the wider framework.

The role requires a candidate who is comfortable with fluid change; building structure, developing networks and project governance routines to deliver across the organization.  There will be a high level of stakeholder exposure across Sales & Trading, Finance, Technology and Operations, in addition to building relationships with external vendors and dealers. Up to date market/industry knowledge on the Fixed Income Securities space and how to transform that is essential.

Responsibilities

The incumbent will be responsible for:
• Implementing a Strategic design thinking led approach to portfolio of work
• Driving innovation and change both in process, risk management, culture and technology. Working closely with relevant internal and external parties to ensure connectivity across programs; Industry and Market
• Lead industry benchmarking for Securities and post trade workflow
• Problem analysis, definition, and impact assessment
• Ensure all programs have the right governance framework and control
• Hiring, managing, leading and developing staff to ensure excellent performance, great risk mind-set, continuous improvement and innovation and the Bank of America Responsible Growth culture

Requirements                                                                      

• Proven ability to lead and sustain change, with significant experience working in Operations and/or in process redesign or change management
• Deep expertise in Capital Market Operations-Fixed Income/Securities required
• Experience driving large programs across the organization with the ability to navigate effectively to deliver on time
• Strong knowledge of process design with Six Sigma, Lean, Agile experience
• Ability to communicate and influence at all levels and manage multiple stakeholders with competing priorities
• Knowledge of and ability to apply project governance (documentation/reporting, tollgates, identifying risks/watch items etc.) to change
• Strong organization skills, including the ability to manage multiple responsibilities, prioritize, meet deadlines and also pay attention to the detail
• Ability to understand and work through complex problems and transfer that ability and knowledge to the teams
• Motivated self-starter who is comfortable with ambiguous or fluid requirements

Other Qualifications

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Ability to face off with senior business at a strategic level while understanding the detail
• Demonstrable leadership skills, having led and inspired teams in the past delivering results, influencing the agenda and driving change
• Experience in influencing a diverse set of stakeholders to understand future business needs – is a continuous learner
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

Enterprise Role Overview:

Responsible for programs/projects specific to corporate change initiatives that have significant impact on how the company does business, provides a product or service, or executes a function. Project responsibility requires responsibility for staff and budget. Serves as primary contact to senior department managers for critical change initiatives. Communicates, influences and negotiates both vertically and horizontally to obtain or leverage necessary resources. Accountable for analyzing present-state, developing alternative future-state approaches and facilitating implementation. Creates a clear, coherent approach to guide effective program/initiative setup, execution, and control. Ensures clearly defined responsibilities and accountabilities for key program/project roles. Integrates knowledge of end-to-end business process into program planning and decisioning processes. Develop, maintain, and report on an overall integrated delivery plan. Management experience with small to mid-size teams. Excellent project management skills, including the ability to prioritize work and meet deadlines. Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes. Typically 5+ plus years of program management experience.

Shift:

Hours Per Week: 

Job Description:

Job Description:

Assist in the execution of internal control discipline and operational excellence within a LOB or ECF. Execute LOB/ECF specific processes and tools to drive adherence to enterprise-wide Standards. Support the implementation of QA/QC processes within the LOB/ECF through ongoing monitoring and testing of controls. Identify issues and/or control improvements for remediation, whilst assisting in building out actions plans and milestones. Acts as an ambassador of the risk culture. Develop and direct staff. Incumbents typically have over 8+ years of risk management and LOB/ECF experience.

Responsibilities:

 Role is responsible for management of risk oversight routines including: 

• Ensures adherence to enterprise-wide Policy and Standards
• Single Process Inventory (SPI) inventory risk oversight
• Risk Control Self-Assessment (RCSA)
• Risk ID
• Vendor Management Risk
• Delegation of Authority (DOA) controls and governance
• Global Records Management adherence
• Key Risk Indicators (KRI) reporting  
• May be tasked to support high-priority industry and regulatory initiatives.

Requirements:

• 5+ years of relevant risk management experience
• Proven ability to lead and influence with key control partners including Risk, Compliance, and Audit.
• Strong analytical, conceptual and problem solving skills – ability to drive root cause analysis, focus on details, identify issues, prioritize quickly and recommend solutions.
• Ability to balance multiple competing priorities in a fast-paced and complex environment.
• Advanced proficiency in various MS tools including Excel, Access, PowerPoint, and SharePoint (developer skills are desired).
• Strong written & oral communication and presentation skills; able to target messaging to different audiences; provide consolidated data in a clear and concise manner appropriate for all levels of management.
• Ability to quickly develop subject matter expertise across a broad spectrum of product and services. 
• Commercial Credit or adjacent experience and knowledge

Desired Skills:

• Commercial Credit (Trade Finance, Loan or Equipment Finance) experience including business process and applications. 
• Working knowledge of laws, rules, and regulations and Bank of America Risk Framework. 
• Experience working with external regulators and examiners. 
• BS or BA, Masters degree a plus

Other Qualifications:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
   

Shift:

Hours Per Week: