Total 13 Manager level Business Management / Project / Planning job vacancies in Stanmore, HA7 4LP

Accountability Accountable to the Partners of the practice, with day to day working and mentoring from the Managing Partners. Main Duties/Key Tasks Human Resources To ensure that the practice is staffed and resourced within budget by persons with appropriate skills, experience and commitment to provide the professional technical, administrative and interpersonal expertise needed. To lead practice recruitment of staff To ensure that all training, development and induction of staff is undertaken in line with practice policies and procedures ensuring excellent customer care. To carry out appraisal and supervision meetings for directly line managed staff and others as appropriate To manage staff leave requests and absence To deal with disciplinary and grievance procedures To keep abreast of employment law and revisions ensuring that the practice meets its statutory obligations Operations and IT To ensure the efficient operational running of the practice IT Systems Ensure the appropriate training of all personnel and users of the Practice IT systems Lead on IT crisis prevention and develop systems to protect security of data. Ensure policies against the misuse of the Internet and emails are updated GDPR and Data Protection To ensure confidentiality of data and conformity to the Data Protection Act and Medical Records and Reports Acts, the Freedom of Information Act and the Caldicott Report. To act as the principal point of contact in relation to all Data Protection matters To review and update all data protection policy with regard to current legislation To ensure staff are fully trained in all data protection matters To manage all data protection breaches in line with legislation Finance Responsible to the Partners for the effective use of Practice finances. Working with the Partners and Practice accountant to plan effective budgetary control, ensuring cost efficiencies, best use of resources and maximisation of profitability. In particular: To lead on the development and preparation of practice financial management systems, reports and business plans for the partners Ensure policies are in place and up to date to protect the Practice against fraud and financial mismanagement. To oversee the the practice achieving national and local targets and standards to optimise income To assimilate payroll information and deal with pensions and partner drawings To ensure that correct monthly claims for payment and billing for services are submitted in good time To ensure there are effective controls of expenditure whilst ensuring necessary investment in resources. To ensure all income-generating opportunities are explored and maximised. To provide regular budgetary and cash flow forecasting to the Partners. To manage the Practice's bank accounts. Ensure correct payment of suppliers and expenses. Ensure appropriate control of the petty cash account. Ensure accurate bookkeeping, monthly bank reconciliations and preparation for the Practices year-end accounts. Regulatory compliance To ensure compliance of CQC requirements within the surgery, supported by relevant practice policies. To manage the process by which the Practice maintains registration under the CQC Support the Partners through any inspection visits from the CQC. Implement and follow up any action or improvements required by the CQC, in order to maintain registration. Ensure that the practice is meeting all statutory and legislative requirements.Health and Safety and Premises To act as the responsible Health and Safety Officer To ensure appropriate risk assessment as required by legislation is carried out To ensure all Health and safety policies are kept up to date and that staff are appropriately trained and adhere to the requirements of policy and legislation To ensure the premises meet all infection control requirements To ensure that the buildings, services and facilities are well maintained and that regular servicing and testing as required by legislation is carried out To advise the partners in making full and effective use of its current premises, equipment and stock.Patient Services To ensure the practice is delivering accessible, equitable and quality patient services To ensure the practice has an effective patient participation group To ensure the practice meets all requirements for patient feedback and management of complaints in keeping with NHS standards To ensure the practice provides accessible information to patients To ensure the practice website is kept up to date with relevant information and in keeping with NHS standardsOther Duties To provide strategic management for the practice and ensure that a long-term plan and risk analysis is carried out and reviewed regularly. To attend appropriate meetings on behalf of the Partners including with relevant stakeholders To ensure that significant event reviews are carried out in an effective manner and learning is embedded into the practice To plan, manage and review all practice policies, systems and procedures ensuring efficient and effective work process Regularly review the organisation and developments within and outside the practice which will impact directly or indirectly. This includes involvement in local and national agencies which formulate and influence primary health care strategy. Ensure the effective and efficient working systems and operational systems within the Practice. Any other tasks as requested by GP Partners

A proven track record of scheme delivery within or without the NHS is expected to be demonstrated. The successful candidates will form part of a multi-disciplinary Capital Team, reporting into the Trust Capital Projects Manager responsible for overall programme delivery. This senior post will be the lead role for the conception, planning and management of the Trust capital schemes across three sites giving professional specialist advice to other Senior Estates and staff members of the Trust. The post holder will be required to: Commission and project manage a range of major capital or new works projects. Take the lead role in planning and design of schemes interfacing with Senior Managers of the Trust. Give specialist estates advice to the Trust. Responsible for the production of feasibility schemes. Design and Manage in-house design works. Work with others to ensure affordable capital programmes consistent with business priorities are delivered. Line manage a project team Building/Engineering/CAD operatives and consultant specialists. Manage a variety of Building/Engineering schemes which involve multi-disciplinary teams: External consultants Specialist services Direct Labour Contractors As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.

Main Duties and Responsibilities Working closely with workstream leads to plan, track and manage the work streams within a highly complex project spanning multiple clinical and non-clinical departments in the Trust, Lead the implementation of Digital PMO solution and provide associated training To apply the necessary governance arrangements including project planning, monitoring, tracking and issues and risk reporting and management To review processes and assess the impact of the new system and technology in conjunction with Digital Services, Clinical and Operational stakeholders and Improvement and Transformation Team To develop and maintain all project documentation - this includes, programme plans, issues list, highlight reports, risk registers, benefits register and any other documents that are deemed necessary to successfully deliver the project To provide regular project updates, monitor progress against plan, highlight reporting packs, delivery of the project and post project review to the Programme Board To communicate effectively to relevant stakeholders To organise, set up and lead Programme Team meetings, including clinical and non-clinical stakeholders, and external parties as necessary (e.g. Epic, UCLH, NHSFD or NCL ICS) To influence and implement change and new policies/processes across the organisation Review of processes and assess the impact of new technology on working practices in conjunction with Improvement and Transformation Team and EPR Business Transformation Workstream colleagues. To provide written reports at agreed periods of time on the measured success of the project, its constituent parts and of the project personnel To be involved with the production of Standard Operating Procedures To represent the Trust to contractors, suppliers and providers in furtherance of programme or workstream objectives To assist the programme manager and Business Benefits Lead to conduct feasibility studies to identify benefits in areas where the problems and opportunities need to be clearly understood and determined before work streams can be considered viable, and providing written reports setting out the findings of the studies In the course of managing projects OR EPR Workstreams , the post-holder is responsible for controlling, directing, planning and allocating work and motivation of the staff assigned to or directly involved with the Project/Workstream Team. Be an advocate for Improvement and Transformation Team within the Trust, seeking opportunities to promote its services and capabilities and advancing user engagement with IM&T. This advocacy may include creation of learning and engagement materials relevant to the area of expertise. Resource Management Line management responsibility for project support staff and any external contractors as appropriate. Communication and Key Relationships Clear and timely communication with RNOH and UCLH Programme Teams. Report to governance committees as appropriate. Be responsible for co-ordinating learning from meetings, visits and events Prepare and present written and oral progress reports setting out progress in relation to the work and learning and alerting the stakeholders to issues requiring discussion and decision. Sustain effective working relationships with the operational and clinical leadership teams across the Trust. Ability to confidently work with clinical and operational staff, and/or other senior managers, especially around discussions and conflict Ability to successfully collaborate with others of different skill sets, backgrounds and levels within and external to the organization in sometimes contentious & challenging situations. Flexible Team Working The EPR Programme Team work collaboratively and in support of each other. We will work together to ensure the necessary skills for successful project delivery. This can often mean working on multiple projects simultaneously. Supervision and accountability may be to the project lead for such work, but line management will not be affected. Financial Responsibilities Provide input into Programme related budgets and financial plans. Other Duties Practice reflectively, with the Trust Val-You behaviours in mind. As a change leader, model the behaviours of listening, learning and supporting the voices of colleagues regardless of grade and role. Ensure maintenance and management of records and their retention in accordance with the Trusts Records Management Policy and Standards of Good Practice. Co-operate with the Trusts commitment to reduce levels of bullying and harassment, violence and aggression and accidents at work. Be aware of and adhere to policies and procedures that are applicable to the role. Special Conditions Undertake other tasks and duties as required which are commensurate with the nature of the job. This job description represents an outline of the responsibilities of the post and may be amended following consultation with the post-holder. Show due diligence in the adherence to and perpetuation of the Trusts policies and procedures.

What skills and experience we're looking for

Stanburn Primary School is seeking to appoint a proactive and skilled School Business Manager to help us continue to improve our school. The successful candidate will have strategic responsibility for all aspects of financial management; will work closely with the Headteacher, governors and the senior leadership team to effectively manage the school’s financial strategy and management of the school’s resources.We are looking to appoint someone with experience of working within a financial setting but school-based experience would be a bonus.

At Stanburn Primary School we are committed to building a fully inclusive school community with high expectations, a positive ethos and strong values. We aim to develop all pupils as independent learners who are able to take responsibility for their own learning in order to achieve their best and continue “learning without limits”.

The successful candidate will:

• Have relevant professional management qualifications or have a recognised Accountancy qualification;
• Have a working knowledge of safeguarding and child protection procedures;
• Has skills in managing finance and budgets, personnel and payroll procedures, and resource allocation;
• Has a thorough understanding of school health, safety, first-aid and safeguarding protocols;
• Have an understanding of FMS/SIMS and UK GDPR legislation;
• Have excellent Microsoft Office skills;
• Have experience of working in a busy environment;
• Believe in and passionately support the vision, ethos and policies of the school;
• Can effectively lead and manage administrative, support and site management teams;
• Be enthusiastic, quick thinking and have excellent organisational skills to prioritise workload in a fast paced environment;
• Have good leadership and communication skills, with an ability to motivate and inspire staff at all levels.

We offer:

• A passionate and successful school where you will feel well-supported in your role;
• A robust induction process;
• A school that is committed to ensuring that every child succeeds;
• A Governing Body, knowledgeable in finance and premises management;
• The support of a welcoming and friendly team;
• Wonderful children and dedicated, supportive staff;
• With our ethos of “learning without limits”, we have high aspirations for everyone and expect everyone to contribute positively.

Visits to the school are warmly encouraged; to arrange, please call 020 89541423 or email us.

How to apply:

For more information, including the Job Description and an application form, visit our school website: Work for Us

Please email completed application form to: recruitment@stanburn.harrow.sch.uk

We will interview candidates as they apply and reserve the right to close the advert once a suitable applicant has been appointed.

CVs will not be accepted. Only shortlisted candidates will be notified.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The school follows safe recruitment practices to protect children. The successful candidate will be appointed subject to an Enhanced DBS with Barred List check, satisfactory references and health check. Further information about the Disclosure Scheme can be found at www.gov.uk/disclosure-barring-service-check. Harrow Council aspires to be at the forefront of promoting equality of opportunity as an employer, service provider, procurer of goods and services and a community leader. We aim to tackle all forms of discrimination and achieve equality irrespective of ones: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

What the school offers its staff

We offer:

• A passionate and successful school where you will feel well-supported in your role;
• A robust induction process;
• A school that is committed to ensuring that every child succeeds;
• A Governing Body, knowledgeable in finance and premises management;
• The support of a welcoming and friendly team;
• Wonderful children and dedicated, supportive staff;
• With our ethos of “learning without limits”, we have high aspirations for everyone and expect everyone to contribute positively.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

What skills and experience we're looking for

Stanburn Primary School is seeking to appoint a proactive and skilled School Business Manager to help us continue to improve our school. The successful candidate will have strategic responsibility for all aspects of financial management; will work closely with the Headteacher, governors and the senior leadership team to effectively manage the school’s financial strategy and management of the school’s resources.We are looking to appoint someone with experience of working within a financial setting but school-based experience would be a bonus.

At Stanburn Primary School we are committed to building a fully inclusive school community with high expectations, a positive ethos and strong values. We aim to develop all pupils as independent learners who are able to take responsibility for their own learning in order to achieve their best and continue “learning without limits”.

The successful candidate will:

• Have relevant professional management qualifications or have a recognised Accountancy qualification;
• Have a working knowledge of safeguarding and child protection procedures;
• Has skills in managing finance and budgets, personnel and payroll procedures, and resource allocation;
• Has a thorough understanding of school health, safety, first-aid and safeguarding protocols;
• Have an understanding of FMS/SIMS and UK GDPR legislation;
• Have excellent Microsoft Office skills;
• Have experience of working in a busy environment;
• Believe in and passionately support the vision, ethos and policies of the school;
• Can effectively lead and manage administrative, support and site management teams;
• Be enthusiastic, quick thinking and have excellent organisational skills to prioritise workload in a fast paced environment;
• Have good leadership and communication skills, with an ability to motivate and inspire staff at all levels.

We offer:

• A passionate and successful school where you will feel well-supported in your role;
• A robust induction process;
• A school that is committed to ensuring that every child succeeds;
• A Governing Body, knowledgeable in finance and premises management;
• The support of a welcoming and friendly team;
• Wonderful children and dedicated, supportive staff;
• With our ethos of “learning without limits”, we have high aspirations for everyone and expect everyone to contribute positively.

Visits to the school are warmly encouraged; to arrange, please call 020 89541423 or email us.

How to apply:

For more information, including the Job Description and an application form, visit our school website: Work for Us

Please email completed application form to: recruitment@stanburn.harrow.sch.uk

We will interview candidates as they apply and reserve the right to close the advert once a suitable applicant has been appointed.

CVs will not be accepted. Only shortlisted candidates will be notified.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The school follows safe recruitment practices to protect children. The successful candidate will be appointed subject to an Enhanced DBS with Barred List check, satisfactory references and health check. Further information about the Disclosure Scheme can be found at www.gov.uk/disclosure-barring-service-check. Harrow Council aspires to be at the forefront of promoting equality of opportunity as an employer, service provider, procurer of goods and services and a community leader. We aim to tackle all forms of discrimination and achieve equality irrespective of ones: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

What the school offers its staff

We offer:

• A passionate and successful school where you will feel well-supported in your role;
• A robust induction process;
• A school that is committed to ensuring that every child succeeds;
• A Governing Body, knowledgeable in finance and premises management;
• The support of a welcoming and friendly team;
• Wonderful children and dedicated, supportive staff;
• With our ethos of “learning without limits”, we have high aspirations for everyone and expect everyone to contribute positively.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Lead a programme of work to link clinical and operational services in the Trust and the EPR Programme to ensure that clinical and operational priorities are at the heart of the team's work Track achievement of benefits against the plan, and the delivery of transformational change required, that lead to successful delivery of those benefits. Work with clinical and operational staff to predict, identify and design complex processes related to the Future State provided by EPIC. Maintain excellent knowledge of change management and culture change strategies as they relate to EPR systems, with responsibility for cascading this knowledge by providing expert leadership and advice to members of the EPR teams. Responsible for developing and managing communication and engagement plans in support of the Trusts EPR Programme ensuring a continual programme of engagement and communications activities are in place. Work with departments to ensure that organisational needs are identified and delivered in systems / services that they are providing. Responsible for ensuring effective process mapping is in place for the development of EPR Applications and ensure a process focus is maintained throughout a project lifecycle. Responsible for ensuring adequate system testing is undertaken in department for the EPR Applications working with the clinical systems and project teams. Support the development and implementation of the Trusts ICT Strategy ensuring staff and service user engagement is at its heart as well as promoting, developing and advising on the use the EPR across the organisation. Work with colleagues across the Trust to adapt policies and procedures to fit with new processes. Provide expert clinical systems advice to policy development processes as required. Use change management, Quality Improvement, Agile and Lean techniques where applicable, and promoting the investigation and consideration of effective ways of working / clinical pathways. Engage with key stakeholders, including divisional management teams and clinical leads, to ensure EPR functions in line with clinical pathways and that EPR related benefits are locally owned. Supporting the process where required, of existing as is and the design of the to be EPR target operating model, including but not limited to process mapping and organisational design. Supporting the achievement of objectives relating to transformational change and benefits realisation, ensuring all change activities will contribute to the benefits realisation plan. Ensure all processes map to the Trust Growth Strategy which is supported by the EPR, ensure all change activities support this Strategy. The post holder will lead and deliver change management to support the overall Business Change Plan for the implementation of a new Electronic Patient Record across the Trust. The post holder will lead and coordinate change projects across clinical and operational teams using highly developed transformation and change management skills to embed service and cultural change. To initiate and nurture innovation of new ways of working in departments and supporting teams to achieve their objectives through providing tools and techniques to deliver change in an effective and sustainable way. To promote and support the culture change required to embed new ways of working and to support adoption of the technological solutions at the heart of EPR Programme. Leading and managing a range of projects in departments the post holder will ensure that the agreed standardised change management and project management approach is built into all aspects of the programme and that interdependencies are identified and proactively managed. Engaging with Clinical and Operational Teams in the design of clinical and operational pathways whilst taking account of the impact of new technologies and new working environments. Create and report on actionable change management deliverables i.e., engagement plan, readiness plan, resistance management plan, success criteria etc. Identify and analyse risks and issues, identifying mitigation actions relevant to change management plans. Define and measure stakeholder change management success metrics Support the reinforcement of change through analysing feedback, measuring, and celebrating success, identifying gaps in adoption, identifying resistance, taking corrective action Lead and manage improvement initiatives from their inception to successful implementation. This will include the formulation of project plans and reporting structures, agreeing improvement methodologies and the monitoring of progress against agreed milestones and outcomes. Leadership Develop and promote close and collaborative working relationships across all stakeholders in the relevant departments Support the EPR Business Benefits and Change Lead in the delivery of the Business Change relating to the Electronic Patient Record programme. Use structured methodology to lead change and change management activities to transform the service, clinical pathways and operational processes. To provide expert advice both of highly complex and straightforward nature on service redesign and to attend meetings to promote service transformation of a given portfolio where there may be resistance to change Lead discussions with clinicians, operational leads and informatics and digital teams using highly developed interpersonal and communication skills Identify, investigate, and resolve complex problems and situations that arise and liaise with those involved Lead and execute all aspects of change management for each department including impact analysis, planning, coaching, communication, resistance management and support. Engagement and Communication Utilise proactive and reactive Engagement & communication strategies as appropriate to ensure that information about the EPR is appropriately disseminated and maximises the reinforcement of positive media messages whilst minimising negative publicity. Be responsible for co-ordinating learning from meetings, visits and events Prepare and present written and oral progress reports setting out progress in relation to the work and learning and alerting the stakeholders to issues requiring discussion and decision. Sustain effective working relationships with the operational and clinical leadership teams across the Trust. Ability to confidently work with, negotiate and motivate clinical and operational staff, and/or other senior managers, especially around discussions and conflict Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds and levels within and external to the organization in sometimes contentious & challenging situations. Support the team to break down barriers and effectively problem-solve in order to produce a quality adoptable product. Identify areas of contention amongst different stakeholder interests relating to the programme of work and develop and employ strategies to pre-empt and handle these issues. Proactively respond to and resolve conflicts if/when they arise. Information Analysis and Judgement To produce reports that convey highly complex and sensitive information in a concise format. Support the Service in ensuring relevant data collection systems are in place via EPIC reporting systems (and others where applicable) to ensure benefits realisation. Using highly developed service transformation and change management skills and expertise facilitate Transformation Events, Forums, and meetings with wide range of stakeholders developing action plans to deliver service change. To use expert analytical skills to interpret and investigate complex information/data and present in a format that is understandable for all readers and to identify options for improvement and change required including service redesign. Assess the change impact and evaluate user readiness by conducting impact analyses, assess change readiness and identify key stakeholders. To performance manage ensuring that targets and milestones are met and where there is deviation recovery plans are developed and delivered Planning and Organisation Prioritise projects and assignment objectives, plans, methodologies and targets and apply project management and change management techniques. Plan and organise a broad range of complex activities and formulate and adjust plans as required. Use agreed project management methodology to plan and implement project deliverables, ensuring that targets and milestones are met and delivered on time. Utilise agile working devise effectively Support project team members to develop performance management monitoring systems ensuring long term sustainability of change programmes.

CHANGE AND PROJECT MANAGER - 1 YEAR FIXED TERM CONTRACT

Are you passionate about driving positive change in the social care sector? Do you thrive in dynamic environments where you can make a real difference? If so, we want you to join our team as a Change and Project Manager!

What You'll Do

As our Change and Project Manager, you'll play a pivotal role in leading transformative initiatives across our organisation as part of our Senior Leadership Team.

YOUR RESPONSIBILITIES WILL INCLUDE:

o The Change and Project Manager will be responsible for developing and implementing a change and project management framework, using project management methodologies to support the successful adoption of new processes, systems, and initiatives.
o The Change and Project Manager will collaborate with cross functional teams to lead the successful execution of key projects, including early-stage systems implementations and broader business change.
o The Change and Project Manager will have central oversight of change plans for the organisation to ensure that key change initiatives across the business are progressing in line with our plans and strategy.
o The Change and Project Manager will be responsible for the analysis of end-to-end processes where necessary to identify where optimisation/efficiency can be improved. Documentation of as-is and to-be processes.
o Providing guidance and support to stakeholders at all levels, ensuring buy-in and alignment with organisational goals.


What We're Looking For:

The Change and Project Manager will be the central lead for the planning and delivery of key projects for the organisation, in addition oversight of all change initiatives.

This role is a newly created 12-month fixed term contract and will be responsible for the development of a project management framework, as well as driving forward Walsingham Supports ambitious change agenda.

We're seeking a dynamic individual with a proven track record of driving change in complex environments. The ideal candidate will have:

o Experience of managing projects and change initiatives from concept to successful execution, ideally within the social care or healthcare sector.
o Qualification or accreditation in the use of recognised structured project management methodology (e.g. PRINCE2 / Agile)
o Experience in implementation of systems implementation projects, ideally including early stage system selection and requirements gathering.
o Strong communication and interpersonal skills, with the ability to influence and inspire others.
o Exceptional problem-solving abilities, with a strategic mindset and attention to detail.
o A collaborative approach to teamwork, with the ability to build rapport and establish credibility with diverse stakeholders.
o A passion for making a positive impact and a commitment to excellence in everything you do.


WE REALLY CARE ABOUT OUR STAFF AND OFFER A WIDE RANGE OF BENEFITS TO EACH CHANGE AND PROJECT MANAGER :

o 33 days annual leave (25 days leave + 8 days bank holidays), rising up to 38 days depending on length of service.
o Pension scheme contributions.
o Life assurance equal to three times your salary.
o Bereavement helpline.
o Walsingham Rewards Scheme with extensive discounts on everyday items.
o Exceptional training and continuing professional development opportunities.
o Long service awards.
o Eyecare vouchers.
o Recommend a friend bonus of £250.
o Access to Blue Light Card savings


If you're ready to take on this exciting challenge and help shape the future of social care in the UK, we want to hear from you!

Change and Project Manager

Work with Walsingham and make a real difference to people's lives

CHANGE AND PROJECT MANAGER

Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism, brain injuries and other complex needs. We're different because we pride ourselves on putting the people we support at the centre of everything we do. We do this by delivering specifically tailored support for every individual we work with.

At Walsingham Support, our staff teams are the linchpin of our organisation and they are passionate about our ambition. We work in an equal and diverse society in which people with disabilities are citizens in their own right. We support them so that they can reach their own potential. By working with Walsingham Support, you'll be supporting disabled people live their lives to the full.

OUR VISION:

Walsingham Support will grow to become a leader in the social care sector to meet the evolving needs of people we support and the higher expectations they have around how they live.

We will reinforce the voices of all those with learning disabilities, autistic people and other complex needs to challenge the status quo, disrupt perceived limitations and influence sector wide change.

OUR MISSION:

We see the person not the limitations. We work alongside adults with complex needs to fulfil their life aspirations. We employ and develop exceptional people. We are agile, continuously learning as we respond to evolving needs.

OUR VALUES:

People Focused: Whether it is staff or the people we support, we strive for people to live their best lives.

o ONE TEAM: Achieving meaningful outcomes by coming together to create a friendly, proactive and inclusive culture.
o SAY IT AS IT IS: Every voice is heard and respected, we encourage open and transparent communication.
o AMBITIOUS: Determined to be the best in everything we do.


Our values underpin our ambition. As an organisation we are:

o PASSIONATE - People are always at the heart of everything we do.
o SUPPORTIVE - Appreciate our colleagues, recognise achievements and develop our staff.
o PROGRESSIVE - Embrace innovation and positive risk taking.
o GENUINE - Always being open, honest and treat everyone with respect.


When we hire new people, we look for team players who take pride in what they do and adopt a can-do attitude. Each and every member of the team plays a vital role in making a huge difference to individual lives by helping them to reach their full potential. In return, well help you to exceed your career ambitions, aims and aspirations.

Change and Project Manager

THE BENEFITS OF WORKING FOR A CHARITY

CHANGE AND PROJECT MANAGER

Working for a charity can offer a range of unique benefits compared to working for a commercial business. If it is your first time applying for a job at a charity organisation below are some of the notable differences between us and a commercial, corporate organisation:

o SENSE OF PURPOSE: Many people find working for a charity to be more personally fulfilling because they contribute to a cause or mission that aligns with their values. The sense of purpose derived from making a positive impact on society can be a powerful motivator.
o SOCIAL IMPACT: Charities typically focus on addressing social issues, whether it's healthcare, education, poverty, or the environment. Working for a charity allows employees to be part of efforts to create positive social change and improve the lives of others.


o DIVERSE AND INCLUSIVE ENVIRONMENT: Charities often have a strong commitment to diversity and inclusion, reflecting the diverse communities they serve. Employees may find themselves working alongside people with varied backgrounds and perspectives.
o SKILL DEVELOPMENT: Working for a charity may provide opportunities for employees to develop a wide range of skills. With limited resources, employees often take on multiple roles and responsibilities, allowing for skill diversification and professional growth.


o COMMUNITY ENGAGEMENT: Charities are usually deeply connected to the communities they serve. Employees may have the chance to engage directly with beneficiaries, volunteers, and community partners, fostering a strong sense of community and interconnectedness.
o FLEXIBILITY AND PASSION-DRIVEN WORK: While this may not be universally true, some charities offer a more flexible work environment, recognising the passion and commitment of their employees. This can lead to increased job satisfaction and work-life balance.
o POSITIVE WORKPLACE CULTURE: Charities often foster a positive and collaborative workplace culture where employees share a common goal and work together to achieve it. This sense of camaraderie can contribute to a supportive and encouraging work environment.
o YOU ARE NOT MAKING MONEY FOR A BOARD OF DIRECTORS: At Walsingham, any surplus funds generated by the charity goes back into the care of the service users and not to pay bonuses to directors.
o JOB STABILITY: According to Tori Utley's article for Forbes magazine in 2016, charities are less likely to take risks when expanding, so are less likely to suffer financially compared to companies that focus purely on profit. Many non-profit organisations do not have private owners, and they do not issue stock or pay dividends as rewards.


Change and Project Manager

Grafter currently has a client looking to fill a role with the following description: We are seeking a dynamic Business Development Manager to join our domiciliary care agency.

Locations: Merseyside, Halton, Knowsley, Liverpool, Sefton, St Helens, and Wirral
Salary: £32,000 – £35,000 (plus 6months bonus and commission on every client)
Job Type: Permanent, Full-time

Responsibilities:
• Identify new business opportunities and partnerships to drive growth.
• Lead negotiations and close deals with clients.
• Collaborate with the marketing team to develop promotional materials and campaigns.

Data Warehouse Manager & BI Business Partner


As Data Warehouse Manager you will beresponsible and accountable for the service delivery,maintenanceand continual improvement of a fit for purpose complex Data Warehouse.

You will be responsible for the maintenance and development of the Trust's Commissioning processes.

Responsible for the maintenance and development of a number of reports and dashboards, requiring advanced QlikView skills.

Business intelligence and analytics is pivotal to the delivery of high-quality efficient healthcare provision. The Business Intelligence Team provides analysis and insights to support the Trust in using information to support effective decision making, ensuring that they make the best use of resources, understand performanceand provide the informationrequiredto enable them to focus on areas of greatest opportunity.



This role will offer opportunities to set the standards and lead on the use of data and information throughout the Trust in order tobring business intelligence and data analytics to the forefront of shaping patient care.

As Business Intelligence partner you will work directly alongside the leadership teams for their assigned area. They will play a key role in visualising and analysing data in a meaningful and insightful way to ensure data is at the heart of all decision making, enabling better outcomes that make a real difference to people. 


Responsible and accountable for the service delivery, maintenance and continual improvement of a fit for purpose complex Data Warehouse.




Responsible for the weekly/bi-monthly processes to produce invoicing files for the Commissioning Team and SUS files for submission. Work closely with the Commissioning Team to incorporate any charging and billing changes into the Monitoring Process. Ensure the annual updates to HRGs and Tariffs are applied and testedin a timely manner. Responsible for data quality of SUS submissions.



Act as a specialist resource to deliver analysis using business intelligence tools (primarily QlikView and Qlik Sense) in order tointerpret data, createintelligent reports and provideappropriate adviceto clinical and operational teams.

Work directly with Division to gather requirements, prioritise work packages and then design, developand implement resultant Business Intelligence Solutions. Providing users with seamless access to information to support service delivery,improvementand management.





To embrace and promote the Trust Values and Behaviours.



NMUH North Middlesex University Hospital NHS Hospital Trust (NMUH) is one of London’s busiest healthcare providers, providing hospital care and community services for the 350,000 people living in Enfield, Haringey and beyond. Our specialist services include HIV, cardiology, blood disorders, diabetes, fertility, sickle cell and thalassemia. In addition to a full range of cancer diagnosis and treatment services, the Helen Rollason Cancer Support Centre is based on-site and provides services to support cancer patients’ wellbeing. We also provide community services and have a dedicated 0-19 service for children and young people in Enfield so that they can get the best possible start in life. This includes health visitors and school nurses who are delivering the national Healthy Child Programme, which provides a structured framework for the delivery of key interventions to support the health and wellbeing of children and families from 0 to 5 and school aged children from 5-19. The 0-19 service aims to improve pathways and partnerships with services in the hospital and deliver excellent care for the children and families. For more information, please access the following link: https://www.northmid.nhs.uk

Job Purpose



Business intelligence and analytics is pivotal to the delivery of high-quality efficient healthcare provision. The Business Intelligence Team provides analysis and insights to support the Trust in using information to support effective decision making, ensuring that they make the best use of resources, understand performance and provide the information required to enable them to focus on areas of greatest opportunity.

The Business Intelligence partner will be allocated to one of 3 areas within the Trust and will work directly alongside the Divisional/Unit leadership teams. They will play a key role in visualising and analysing data in a meaningful and insightful way to ensure data is at the heart of all decision making, enabling better outcomes that make a real difference to people.

They will be the first point of contact for their Division/Unit for all BI requirements, receiving all requests and managing through to delivery.

The post-holder will have a high degree of autonomy within their area of responsibility working with their division to prioritise work requests within available resources.

The post-holder will have excellent customer service skills and exhibit a can-do attitude.

This role will offer opportunities to set the standards and lead on the use of data and information throughout the Trust in order to bring business intelligence and data analytics to the forefront of shaping patient care. They will be responsible for developing forecasting capability through predictive analytics.

The post-holder will be expected to provide cross-cover for other BI teams as required.

This is a new post and post-holders are expected to be flexible in their approach to the needs of the service.



Main Duties and Responsibilities



· Work directly with Division to gather requirements, prioritise work packages and then design, develop and implement resultant Business Intelligence Solutions. Providing users with seamless access to information to support service delivery, improvement and management.

· Responsible and accountable for the service delivery, maintenance and continual improvement of a fit for purpose complex Data Warehouse.

· Develop/update interfaces between systems as required, ensure interfaces to and feeds from all systems are maintained at all times.

· Manage the integrity of the systems by monitoring the performance of the network and the database software, and by monitoring data entry, devising rigorous error trapping techniques and running regular data quality reports.

· Upgrade systems when required, including testing of the databases and the interface(s).

· Ensure appropriate technical documentation is created and maintained using change control processes.

· Responsible for the weekly/bi-monthly processes to produce invoicing files for the Commissioning Team and SUS files for submission.

· Work closely with the Commissioning Team to incorporate any charging and billing changes into the Monitoring Process.

· Ensure the annual updates to HRGs and Tariffs are applied and tested in a timely manner.

· Responsible for data quality of SUS submissions.

· Continually develop the information and business intelligence provision, working closely with their Divisional leadership to capture key business requirements and foster an intelligence lead culture.

· Engaging with multiple stakeholders;responsible for the development, preparation and maintenance of high quality, timely and accurate intelligence provision and analytical services to ensure managers, clinicians and operational staff have the information required to deliver a high quality, safe, patient focused service.

· Lead/Develop toolkits, reports and dashboards that directly address Divisional and wider organisational requirements to provide evidence based information that enable hindsight, insights and foresight.

· Supporting the operational and strategic decision-making process through the provision of focused business intelligence, including, providing leadership on capacity planning and modelling to support service developments and performance objectives.

· Working pro-actively to ensure the Trust is aware of the impact on information through business developments and process changes whilst conversely ensuring that operational leaders are fully aware of changes and developments in information systems, policies, and software.

· Act as a specialist resource to deliver analysis using business intelligence tools (primarily QlikView and Qlik Sense) and industry-recognised statistical techniques (e.g. statistical process control, bed modelling, and demand and capacity analysis) in order to interpret data, create intelligent reports and provide appropriate advice to clinical and operational teams.

· Support and contribute to the ongoing development of the Trust’s Intelligence Strategy ‘To put accurate and timely information at the heart of all decision making at RNOH’, promoting the use of intelligence and reporting tools within the Trust.

· Present performance monitoring information across a range of operational forums, escalating areas of concern through appropriate management structures.

· Coordinating/Developing advanced analytics capabilities / solutions, e.g. statistical and modelling work, enabling business intelligence analysis across services and contributing to the development of the business intelligence services.

· Direct and lead on ad-hoc analyses for their Division using knowledge and experience of NHS data standards and Trust policies to understand and interpret complex requirements, in order to investigate and respond appropriately, within agreed timescales.

· Identify, organise and deliver formal and informal specialist information management training for Trust staff as required.

· Represent the Business Intelligence Team at internal and external meetings as a specialist in Trust data processes and reporting.

· With a progressive outlook, motivate others to achieve positive outcomes, meet tight deadlines and objectives, and aspire to deliver innovative intelligence solutions.

· Acting as a key function of the early warning mechanism for Trust performance concerns, highlighting and escalating areas of risk to operational teams developing and utilising effective forecasting tools.

· Identifying, recommending and implementing strategic improvements to streamline and enhance existing processes and systems, promoting greater efficiency and effectiveness within the Business Intelligence team.

· Ensure excellent data quality in all outputs delivered by the Business Intelligence Team, highlighting any data quality issues to the Mandatory Returns and Data quality Manager.

· Line management responsibility for Business Intelligence staff, including allocation and prioritisation of workloads, establishing professional standards, setting objectives and personal development plans, review of performance, handling personnel issues and taking a key role in recruitment and selection of new team members.

· Mentors and supports Business Intelligence staff, to ensure they are well motivated, work effectively and achieve their personal and team objectives.

· Responsible for allocating specialist resource to support project work for the Trust’s Strategic priorities.



· Oversee and project manage specific work streams, projects and relevant staff so that they can be delivered within timescale, budget and to the required quality. Achieve results through supportive, co-operative and encouraging working, showing necessary leadership as required.

· Technical expert in Qlik (Insight) reporting tool and its reporting output.



· Facilitates a culture of self-development within the team including a proactive service culture. Lead by example and develop mechanisms of feedback on all elements of the service.

· Work with the Head of Business Intelligence and all other Business Intelligence staff to foster good working relationships. Develop a coordinated supportive approach to working across Divisions, and beyond where appropriate, to help optimise use of the Trust BI resource.

· The post holder will liaise with partner organisations to promote collaborative working; introduce defined standards on reporting and presenting; drive best practice and ensure effective usage of analytical solutions across the Trust

· To embrace and promote the Trust Values and Behaviours.

· Undertake other tasks and duties as required which are commensurate with the nature of the job.


This advert closes on Monday 27 May 2024

Proud member of the Disability Confident employer scheme

Job Purpose Business intelligence and analytics is pivotal to the delivery of high-quality efficient healthcare provision. The Business Intelligence Team provides analysis and insights to support the Trust in using information to support effective decision making, ensuring that they make the best use of resources, understand performance and provide the information required to enable them to focus on areas of greatest opportunity. The Business Intelligence partner will be allocated to one of 3 areas within the Trust and will work directly alongside the Divisional/Unit leadership teams. They will play a key role in visualising and analysing data in a meaningful and insightful way to ensure data is at the heart of all decision making, enabling better outcomes that make a real difference to people. They will be the first point of contact for their Division/Unit for all BI requirements, receiving all requests and managing through to delivery. The post-holder will have a high degree of autonomy within their area of responsibility working with their division to prioritise work requests within available resources. The post-holder will have excellent customer service skills and exhibit a can-do attitude. This role will offer opportunities to set the standards and lead on the use of data and information throughout the Trust in order to bring business intelligence and data analytics to the forefront of shaping patient care. They will be responsible for developing forecasting capability through predictive analytics. The post-holder will be expected to provide cross-cover for other BI teams as required. This is a new post and post-holders are expected to be flexible in their approach to the needs of the service. Main Duties and Responsibilities Work directly with Division to gather requirements, prioritise work packages and then design, develop and implement resultant Business Intelligence Solutions. Providing users with seamless access to information to support service delivery, improvement and management. Responsible and accountable for the service delivery, maintenance and continual improvement of a fit for purpose complex Data Warehouse. Develop/update interfaces between systems as required, ensure interfaces to and feeds from all systems are maintained at all times. Manage the integrity of the systems by monitoring the performance of the network and the database software, and by monitoring data entry, devising rigorous error trapping techniques and running regular data quality reports. Upgrade systems when required, including testing of the databases and the interface(s). Ensure appropriate technical documentation is created and maintained using change control processes. Responsible for the weekly/bi-monthly processes to produce invoicing files for the Commissioning Team and SUS files for submission. Work closely with the Commissioning Team to incorporate any charging and billing changes into the Monitoring Process. Ensure the annual updates to HRGs and Tariffs are applied and tested in a timely manner. Responsible for data quality of SUS submissions. Continually develop the information and business intelligence provision, working closely with their Divisional leadership to capture key business requirements and foster an intelligence lead culture. Engaging with multiple stakeholders; responsible for the development, preparation and maintenance of high quality, timely and accurate intelligence provision and analytical services to ensure managers, clinicians and operational staff have the information required to deliver a high quality, safe, patient focused service. Lead/Develop toolkits, reports and dashboards that directly address Divisional and wider organisational requirements to provide evidence based information that enable hindsight, insights and foresight. Supporting the operational and strategic decision-making process through the provision of focused business intelligence, including, providing leadership on capacity planning and modelling to support service developments and performance objectives. Working pro-actively to ensure the Trust is aware of the impact on information through business developments and process changes whilst conversely ensuring that operational leaders are fully aware of changes and developments in information systems, policies, and software. Act as a specialist resource to deliver analysis using business intelligence tools (primarily QlikView and Qlik Sense) and industry-recognised statistical techniques (e.g. statistical process control, bed modelling, and demand and capacity analysis) in order to interpret data, create intelligent reports and provide appropriate advice to clinical and operational teams. Support and contribute to the ongoing development of the Trusts Intelligence Strategy To put accurate and timely information at the heart of all decision making at RNOH, promoting the use of intelligence and reporting tools within the Trust. Present performance monitoring information across a range of operational forums, escalating areas of concern through appropriate management structures. Coordinating/Developing advanced analytics capabilities / solutions, e.g. statistical and modelling work, enabling business intelligence analysis across services and contributing to the development of the business intelligence services. Direct and lead on ad-hoc analyses for their Division using knowledge and experience of NHS data standards and Trust policies to understand and interpret complex requirements, in order to investigate and respond appropriately, within agreed timescales. Identify, organise and deliver formal and informal specialist information management training for Trust staff as required. Represent the Business Intelligence Team at internal and external meetings as a specialist in Trust data processes and reporting. With a progressive outlook, motivate others to achieve positive outcomes, meet tight deadlines and objectives, and aspire to deliver innovative intelligence solutions. Acting as a key function of the early warning mechanism for Trust performance concerns, highlighting and escalating areas of risk to operational teams developing and utilising effective forecasting tools. Identifying, recommending and implementing strategic improvements to streamline and enhance existing processes and systems, promoting greater efficiency and effectiveness within the Business Intelligence team. Ensure excellent data quality in all outputs delivered by the Business Intelligence Team, highlighting any data quality issues to the Mandatory Returns and Data quality Manager. Line management responsibility for Business Intelligence staff, including allocation and prioritisation of workloads, establishing professional standards, setting objectives and personal development plans, review of performance, handling personnel issues and taking a key role in recruitment and selection of new team members. Mentors and supports Business Intelligence staff, to ensure they are well motivated, work effectively and achieve their personal and team objectives. Responsible for allocating specialist resource to support project work for the Trusts Strategic priorities. Oversee and project manage specific work streams, projects and relevant staff so that they can be delivered within timescale, budget and to the required quality. Achieve results through supportive, co-operative and encouraging working, showing necessary leadership as required. Technical expert in Qlik (Insight) reporting tool and its reporting output. Facilitates a culture of self-development within the team including a proactive service culture. Lead by example and develop mechanisms of feedback on all elements of the service. Work with the Head of Business Intelligence and all other Business Intelligence staff to foster good working relationships. Develop a coordinated supportive approach to working across Divisions, and beyond where appropriate, to help optimise use of the Trust BI resource. The post holder will liaise with partner organisations to promote collaborative working; introduce defined standards on reporting and presenting; drive best practice and ensure effective usage of analytical solutions across the Trust To embrace and promote the Trust Values and Behaviours. Undertake other tasks and duties as required which are commensurate with the nature of the job.

To plan, run and comprehensively project manage allocated clinical studies and research projects by overseeing their coordination, data management and administrative activities to ensure smooth running and progress of the studies. Support the Chief and Primary Investigators as required. Be responsible for the development and ongoing management of partnerships with external suppliers for the delivery of the different projects. Develop and frequently up-date project documentation. Generation of study specific procedures for obtaining and assessing safety information. Track study milestones in terms of progress, study recruitment and budget. Ensure any contractual obligations are met including safety reporting obligations, provision of documentation, progress reports and report writing. Organise regular study meetings and presentations including funder meetings, team meetings, teleconferences and Investigator meetings. Identify, record and provide solutions to complex project risks and issues. Implement project management methods to deliver agreed requirements and successful project outcomes. Assist with the development of operational policies, procedures and training requirements for the projects. Provide timely highlight / exception reports etc. Make use of a wide range of information sources, including the Intranet/Internet, and professional publications so as to enhance successful project delivery. Submit/oversee study applications, protocol amendments, revised information sheets and other study documentation to the ethics committee and regulatory authority as required. Oversee submission of the summary of study reports as required. Prepare, conduct and follow up on study initiation visits if required. Manage timely and efficient procedures for collection, entry and monitoring of study data. Perform remote monitoring of studies via the online study database to identify and resolve queries in between monitoring visits. To maintain regular communication and a close working relationship with clinicians, R&D members, scientists, and other researchers at collaborating institutions. Use computational software to maintain databases with complex clinical and scientific information. Provide regular project updates with research findings and technical scientific information to colleagues and collaborators with multi-disciplinary backgrounds. Write and submit manuscripts to peer reviewed journals and submit abstracts to key national and international conferences. Operate specialised metrology equipment and use associated computational software to analyse implants. Supervise other researchers in the lab, including training of users on the safe use of metrology equipment. Provide technical guidance and mentorship to team members. Keep abreast of relevant developments and new techniques, maintaining a detailed awareness of current topics important to this field. Ensure implants and associated clinical and medical imaging data received from the RNOH and other hospitals are appropriately and securely logged. Monitor and maintain the supply of consumable material to the different collaborating project sites. Adhere to all Trust policies and procedures relevant to your position. Attending mandatory training. Comply with all other relevant institutional policies. Undertake such duties as may be required from time to time as are consistent with the responsibilities of the grade and the needs of the service. Contribute to the RNOHs strategic scientific objectives. Seek to maximise research effectiveness, by fostering links between individuals and appropriate research groupings and exploiting opportunities. Adhere to all Trust policies and procedures relevant to your position. Attending mandatory training. Comply with all other relevant institutional policies. Undertake such duties as may be required from time to time as are consistent with the responsibilities of the grade and the needs of the service.

Responsible for the Performance Systems/Data Warehouse function, Business Intelligence and reporting development function that operates across the whole Trust. The post-holder will ensure that the team provides a high quality and responsive service in support of the Trusts clinical, operational and strategic objectives by meeting its rapidly growing and changing information needs. This includes the management and development of complex information and business intelligence systems providing critical information, both internally for use in the Trusts performance management framework and planning processes, and external statutory reporting to NHSI/NHS England and the Trusts Commissioners. Responsible for the structure of the team and the development of staff, ensuring adequate plans are in place for succession planning thus ensuring the Trust benefits from a resilient and robust service. Post-holder will provide input into non-BI system developments, promote management information and data quality agendas through appropriate Trust forums and communication channels, and ensure that training also supports those agendas. Responsible for ensuring that the accuracy, completeness and timeliness of all national and mandatory reporting requirements are met. Responsible for an information architecture design that delivers a responsive, robust and resilient service. Responsible for developing Management Information strategically; to ensure business intelligence services are resilient, future-proof, sustainable, viable and cost-effective. To adopt a lessons learned approach to all aspects of analytical provision with a view to proactive management, innovation and increasing productivity and efficiency across the Trust. Will represent the Trust in business intelligence discussions through working groups and forums at ICB level. The post-holder must have a strong technical, analytical and problem-solving skill set and be able to communicate highly complex issues to a wide-range of audiences, clinical and operational. Being able to draw conclusions from analysis undertaken and guide people to make sound decisions based on the results.

To provide proactive research support to Investigators and teams seeking to set up and manage research studies within or requiring support from radiology. Study management responsibilities for radiology studies. To provide support to the research team in relation to research governance responsibilities. In association with the radiology research teams, actively manage project specific activities, ensuring identified milestones and targets are met. Prepare detailed study timelines for specific projects, monitoring study progress on a continuous basis, with a clear understanding of any impact on the critical path. Identify mechanisms for the early identification of potential issues in meeting milestones and development of potential solutions, including revisions to financial flows, along with the investigator and other teams. Co-ordination of various management, steering group and project-specific team meetings to ensure appropriate progress against objectives is maintained. A conduit for regional radiology research teams across the other relevant teams supporting the project including, but not limited to Sponsor, finance, Grants & Contracts team, R&D and other support departments. Maintenance of research activity databases and assistance with the development of milestone/annual reports to the relevant funding bodies. Work collaboratively with wider R&D Team, providing support where required. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.