Total 65 Business Management / Project / Planning job vacancies in GBR - OX - MITC - Harwell - Quad 2

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Tunbridge Wells area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.

• You’ll be rewarded with £30,000 annual salary

• You will also receive either a company car which includes personal use, or a £3700 annual car allowance paid monthly.

• In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.


• Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with a potential of a four-day working week.

• Location: You will be home-based and spend your shift visiting people in communities across your region, Ideally you will be living in the TN postcode areas.

Job title:

Television Licence Field Officer

Job Description:

Core Responsibilities:

• Conduct door to door visits to properties where no TV licence is registered.
• Listen to customer reasoning for not having a licence and make an informed decision on next steps.
• Accurately record visit details and complete daily timesheets via the handheld device.
• Explain and sell the benefits of all licence payment schemes.
• Take and accurately record payment details.
• Attend court when required to give evidence in prosecution cases.
• Carry out work and attend meetings as directed by the Visiting Manager.
• Taking Records of Interview under caution.

What you’ll need to bring:

• It’s essential that you have a full UK Driving Licence .
• You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
• Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
• Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common – excellent communication skills.

What’s in it for you?

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.

• Competitive salary of £30,000 pa
• Company car which includes personal use, or a £3700 annual car allowance paid monthly.

• 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more.
• As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology.
• Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll receive four weeks of both engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. Your two weeks of virtual classroom training will take you through the key aspects of your role, building a strong foundation for you to accelerate your growth as a Visiting Officer.

The one-to-one support in the Field will follow on from this, further enhancing your knowledge and skill within the Field, with hands-on exposure covering the important aspects of the role, such as how you approach and interact with our customers, how to use our technology and the best way to excel following our processes and policies.

Our on-going support is also what makes us stand out from the rest, with both a management and coaching team that is not only experienced but will help you grow and exceed your own expectations and progress your career, whether that’s into a management role or within the wider business.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Tunbridge Wells

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Luton area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.

• You’ll be rewarded with £30,000 annual salary

• You will also receive either a company car which includes personal use, or a £3700 annual car allowance paid monthly.


• In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.


• Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with a potential of a four-day working week.

• Location: You will be home-based and spend your shift visiting people in communities across your region, Ideally you will be living in the LU postcode areas.

Job title:

Television Licence Field Officer

Job Description:

Location:

Luton

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Southampton area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.

• You’ll be rewarded with £30,000 annual salary

• You will also receive either a company car which includes personal use, or a £3700 annual car allowance paid monthly.

• In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.

• Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with a potential of a four-day working week.

• Location: You will be home-based and spend your shift visiting people in communities across your region, Ideally you will be living in the SO postcode areas.

Job title:

Television Licence Field Officer

Job Description:

Core Responsibilities:

• Conduct door to door visits to properties where no TV licence is registered.
• Listen to customer reasoning for not having a licence and make an informed decision on next steps.
• Accurately record visit details and complete daily timesheets via the handheld device.
• Explain and sell the benefits of all licence payment schemes.
• Take and accurately record payment details.
• Attend court when required to give evidence in prosecution cases.
• Carry out work and attend meetings as directed by the Visiting Manager.
• Taking Records of Interview under caution.

What you’ll need to bring:

• It’s essential that you have a full UK Driving Licence with at least a year of driving experience.
• You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
• Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
• Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common – excellent communication skills.

What’s in it for you?

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.

• Competitive salary of £30,000 pa
• Company car which includes personal use, or a £3700 annual car allowance paid monthly.

• 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more.
• As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology.
• Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll receive four weeks of both engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. Your two weeks of virtual classroom training will take you through the key aspects of your role, building a strong foundation for you to accelerate your growth as a Visiting Officer.

The one-to-one support in the Field will follow on from this, further enhancing your knowledge and skill within the Field, with hands-on exposure covering the important aspects of the role, such as how you approach and interact with our customers, how to use our technology and the best way to excel following our processes and policies.

Our on-going support is also what makes us stand out from the rest, with both a management and coaching team that is not only experienced but will help you grow and exceed your own expectations and progress your career, whether that’s into a management role or within the wider business.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Southampton

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Watford area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.

• You’ll be rewarded with £30,000 annual salary

• You will also receive either a company car which includes personal use, or a
£3700 annual car allowance paid monthly.

• In addition, you will receive a mileage allowance (paid in line with published
HMRC rates). In addition to mileage completed between visits we also pay
this allowance from and to your home address each day.


• Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern,
with 12 hours to be completed between 4pm-9pm Monday-Friday or anytime
at the weekend, with a potential of a four-day working week.

• Location: You will be home-based and spend your shift visiting people in communities across your region, Ideally you will be living in WD post code areas.

Job title:

Television Licence Field Officer

Job Description:

Location:

Watford

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Bromley area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.

• You’ll be rewarded with £33,400 annual salary

• You will also receive either a company car which includes personal use, or a £3700 annual car allowance paid monthly.

• In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.


• Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with a potential of a four-day working week.

• Location: You will be home-based and spend your shift visiting people in communities across your region, Ideally you will be living in the BR postcode areas.

Job title:

Television Licence Field Officer

Job Description:

Core Responsibilities:

• Conduct door to door visits to properties where no TV licence is registered.
• Listen to customer reasoning for not having a licence and make an informed decision on next steps.
• Accurately record visit details and complete daily timesheets via the handheld device.
• Explain and sell the benefits of all licence payment schemes.
• Take and accurately record payment details.
• Attend court when required to give evidence in prosecution cases.
• Carry out work and attend meetings as directed by the Visiting Manager.
• Taking Records of Interview under caution.

What you’ll need to bring:

• It’s essential that you have a full UK Driving Licence .
• You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
• Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
• Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common – excellent communication skills.

What’s in it for you?

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.

• Competitive salary of £33.400 pa
• Company car which includes personal use, or a £3700 annual car allowance paid monthly.

• 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more.
• As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology.
• Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll receive four weeks of both engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. Your two weeks of virtual classroom training will take you through the key aspects of your role, building a strong foundation for you to accelerate your growth as a Visiting Officer.

The one-to-one support in the Field will follow on from this, further enhancing your knowledge and skill within the Field, with hands-on exposure covering the important aspects of the role, such as how you approach and interact with our customers, how to use our technology and the best way to excel following our processes and policies.

Our on-going support is also what makes us stand out from the rest, with both a management and coaching team that is not only experienced but will help you grow and exceed your own expectations and progress your career, whether that’s into a management role or within the wider business.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Bromley

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

[What the role is]
To capture the potential and opportunities of the unmanned systems sector and emerging technology for Singapore, the Unmanned Systems Technology, Engineering and Planning (UTEP) Division assesses, identifies, and forges partnerships with Industry, other Civil Aviation authorities, and research entities to grow new business areas, initiate greenfield research and develop capabilities. The Division also focuses on systems engineering, technology capabilities and resourcing for unmanned systems, such as the integration, implementation, and operational oversight of the maintenance of Counter-UAS systems.

One specific workstream on emerging technology is assessing the feasibility of and driving the adoption of alternative fuels and related technology such as hydrogen and hydrogen fuel cell vehicles for the aviation sector. We are hiring an officer to drive the emerging technology workstream on alternative fuels and related technology in UTEP Division. In this role, the officer plans, strategises, coordinates and implements initiatives to drive the adoption of alternative fuels and related technology at the airports in Singapore, including looking into technologies such as hydrogen fuel cell powered airside vehicles and hydrogen-powered aircraft operations. The officer can expect to develop a deeper understanding of the nexus between technology and sustainability in the airport sector and play a catalytic role in enabling the transition of Singapore’s aviation sector towards a net-zero carbon emissions future.

If this role excites you, read on for details of the job responsibilities and requirements. We look forward to your application.

[What you will be working on]
Responsibilities
• Monitor and assess key emerging trends and developments in clean energy fuel technology for the aviation sector globally (e.g. technology, CONOPs, regulations, supply chain, readiness of other airports, fuel price), and sense-make the implications for CAAS and Singapore.
• Prepare, publish, and award grant / call for proposals to pilot/trial the use of alternative fuels and related technology such as hydrogen fuel cell vehicles at Seletar Airport and Changi Airport, and manage the awarded projects from end-to-end to achieve CAAS’ objectives.
• Coordinate and drive CAAS’ strategic position on the use of alternative fuels and related technology in the aviation sector through preparation of briefs, workplan, engagement and forging partnerships with key internal and external stakeholders and presentations at key forums and conferences.
• Stakeholders include Singapore government agencies, industry, standards organisations, institutes of higher learning, foreign civil aviation authorities and government agencies, and research entities.
• Opportunities for overseas travel to engage international partners and cross-learning of best practices.

[What we are looking for]
Requirements
• Passion for aviation and technology, in particular shaping the future and development of a sustainable aviation sector in Singapore.
• Experience in grant process and large-scale technology project management in aviation context.
• Experience working on alternative fuels and sustainability projects is a plus.
• Experience in standards and technical references development is a plus.
• Strong analytical, problem-solving, written, and oral communication skills.
• A positive can-do attitude amidst a fast-paced and dynamic work environment.
• Tenacious, self-motivated, and good team player with ability to build consensus.
• Experience in cross-functional and senior stakeholder engagement.
• Good ethics and professional conduct, and with strong sense of care, responsibility and teamwork spirit.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).

Your appointment will be commensurate with the relevance of your work experience.
Successful candidates will be offered a 3-year contract in the first instance and may be considered for placement on a permanent tenure or a contract renewal.

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Bristol area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.

• You’ll be rewarded with £30,000 annual salary.

• You will also receive either a company car which includes personal use, or a £3700 annual car allowance paid monthly.

• In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.

• Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with a potential of a four-day working week.

• Location: You will be home-based and spend your shift visiting people in communities across your region. Ideally, you will be living in the BS postcode areas.

Job title:

Television Licence Field Officer

Job Description:

Core Responsibilities:

• Conduct door to door visits to properties where no TV licence is registered.
• Listen to customer reasoning for not having a licence and make an informed decision on next steps.
• Accurately record visit details and complete daily timesheets via the handheld device.
• Explain and sell the benefits of all licence payment schemes.
• Take and accurately record payment details.
• Attend court when required to give evidence in prosecution cases.
• Carry out work and attend meetings as directed by the Visiting Manager.
• Taking Records of Interview under caution.

What you’ll need to bring:

• It’s essential that you have a full UK Driving Licence.
• You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
• Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
• Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common – excellent communication skills.

What’s in it for you?

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.

• Competitive salary of £30,000.
• Company car which includes personal use, or a £3,700 annual car allowance paid monthly.

• 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more.
• As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology.
• Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll receive four weeks of both engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. Your two weeks of virtual classroom training will take you through the key aspects of your role, building a strong foundation for you to accelerate your growth as a Visiting Officer.

The one-to-one support in the Field will follow on from this, further enhancing your knowledge and skill within the Field, with hands-on exposure covering the important aspects of the role, such as how you approach and interact with our customers, how to use our technology and the best way to excel following our processes and policies.

Our on-going support is also what makes us stand out from the rest, with both a management and coaching team that is not only experienced but will help you grow and exceed your own expectations and progress your career, whether that’s into a management role or within the wider business.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Bristol

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Hartlepool area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.

• You’ll be rewarded with £30,000 annual salary.

• You will also receive either a company car which includes personal use, or a £3700 annual car allowance paid monthly.

• In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.

• Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with a potential of a four-day working week.

• Location: You will be home-based and spend your shift visiting people in communities across your region. Ideally, you will be living in the TS postcode areas.

Job title:

Television Licence Field Officer

Job Description:

Core Responsibilities:

• Conduct door to door visits to properties where no TV licence is registered.
• Listen to customer reasoning for not having a licence and make an informed decision on next steps.
• Accurately record visit details and complete daily timesheets via the handheld device.
• Explain and sell the benefits of all licence payment schemes.
• Take and accurately record payment details.
• Attend court when required to give evidence in prosecution cases.
• Carry out work and attend meetings as directed by the Visiting Manager.
• Taking Records of Interview under caution.

What you’ll need to bring:

• It’s essential that you have a full UK Driving Licence.
• You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
• Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
• Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common – excellent communication skills.

What’s in it for you?

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.

• Competitive salary of £30,000.
• Company car which includes personal use, or a £3,700 annual car allowance paid monthly.

• 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more.
• As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology.
• Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll receive four weeks of both engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. Your two weeks of virtual classroom training will take you through the key aspects of your role, building a strong foundation for you to accelerate your growth as a Visiting Officer.

The one-to-one support in the Field will follow on from this, further enhancing your knowledge and skill within the Field, with hands-on exposure covering the important aspects of the role, such as how you approach and interact with our customers, how to use our technology and the best way to excel following our processes and policies.

Our on-going support is also what makes us stand out from the rest, with both a management and coaching team that is not only experienced but will help you grow and exceed your own expectations and progress your career, whether that’s into a management role or within the wider business.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Middlesbrough

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Croydon area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.

• You’ll be rewarded with £33,400 annual salary

• You will also receive either a company car which includes personal use, or a £3700 annual car allowance paid monthly.

• In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.


• Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with a potential of a four-day working week.

• Location: You will be home-based and spend your shift visiting people in communities across your region, Ideally you will be living in the CR postcode areas.

Job title:

Television Licence Field Officer

Job Description:

Core Responsibilities:

• Conduct door to door visits to properties where no TV licence is registered.
• Listen to customer reasoning for not having a licence and make an informed decision on next steps.
• Accurately record visit details and complete daily timesheets via the handheld device.
• Explain and sell the benefits of all licence payment schemes.
• Take and accurately record payment details.
• Attend court when required to give evidence in prosecution cases.
• Carry out work and attend meetings as directed by the Visiting Manager.
• Taking Records of Interview under caution.

What you’ll need to bring:

• It’s essential that you have a full UK Driving Licence .
• You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
• Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
• Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common – excellent communication skills.

What’s in it for you?

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.

• Competitive salary of £33,400 pa
• Company car which includes personal use, or a £3700 annual car allowance paid monthly.

• 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more.
• As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology.
• Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll receive four weeks of both engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. Your two weeks of virtual classroom training will take you through the key aspects of your role, building a strong foundation for you to accelerate your growth as a Visiting Officer.

The one-to-one support in the Field will follow on from this, further enhancing your knowledge and skill within the Field, with hands-on exposure covering the important aspects of the role, such as how you approach and interact with our customers, how to use our technology and the best way to excel following our processes and policies.

Our on-going support is also what makes us stand out from the rest, with both a management and coaching team that is not only experienced but will help you grow and exceed your own expectations and progress your career, whether that’s into a management role or within the wider business.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Croydon

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Canterbury area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.

• You’ll be rewarded with £30,000 annual salary

• You will also receive either a company car which includes personal use, or a £3700 annual car allowance paid monthly.

• In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.


• Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with a potential of a four-day working week.

• Location: You will be home-based and spend your shift visiting people in communities across your region, Ideally you will be living in the CT postcode areas.

Job title:

Television Licence Field Officer

Job Description:

Core Responsibilities:

• Conduct door to door visits to properties where no TV licence is registered.
• Listen to customer reasoning for not having a licence and make an informed decision on next steps.
• Accurately record visit details and complete daily timesheets via the handheld device.
• Explain and sell the benefits of all licence payment schemes.
• Take and accurately record payment details.
• Attend court when required to give evidence in prosecution cases.
• Carry out work and attend meetings as directed by the Visiting Manager.
• Taking Records of Interview under caution.

What you’ll need to bring:

• It’s essential that you have a full UK Driving Licence .
• You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
• Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
• Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common – excellent communication skills.

What’s in it for you?

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.

• Competitive salary of £30,000 pa
• Company car which includes personal use, or a £3700 annual car allowance paid monthly.

• 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more.
• As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology.
• Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll receive four weeks of both engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. Your two weeks of virtual classroom training will take you through the key aspects of your role, building a strong foundation for you to accelerate your growth as a Visiting Officer.

The one-to-one support in the Field will follow on from this, further enhancing your knowledge and skill within the Field, with hands-on exposure covering the important aspects of the role, such as how you approach and interact with our customers, how to use our technology and the best way to excel following our processes and policies.

Our on-going support is also what makes us stand out from the rest, with both a management and coaching team that is not only experienced but will help you grow and exceed your own expectations and progress your career, whether that’s into a management role or within the wider business.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Canterbury

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the York area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.

• You’ll be rewarded with £30,000 annual salary.

• You will also receive either a company car which includes personal use, or a £3700 annual car allowance paid monthly.

• In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.

• Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with a potential of a four-day working week.

• Location: You will be home-based and spend your shift visiting people in communities across your region. Ideally, you will be living in the YO postcode areas.

Job title:

Television Licence Field Officer

Job Description:

Core Responsibilities:

• Conduct door to door visits to properties where no TV licence is registered.
• Listen to customer reasoning for not having a licence and make an informed decision on next steps.
• Accurately record visit details and complete daily timesheets via the handheld device.
• Explain and sell the benefits of all licence payment schemes.
• Take and accurately record payment details.
• Attend court when required to give evidence in prosecution cases.
• Carry out work and attend meetings as directed by the Visiting Manager.
• Taking Records of Interview under caution.

What you’ll need to bring:

• It’s essential that you have a full UK Driving Licence.
• You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
• Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
• Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common – excellent communication skills.

What’s in it for you?

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.

• Competitive salary of £30,000.
• Company car which includes personal use, or a £3,700 annual car allowance paid monthly.

• 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more.
• As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology.
• Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll receive four weeks of both engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. Your two weeks of virtual classroom training will take you through the key aspects of your role, building a strong foundation for you to accelerate your growth as a Visiting Officer.

The one-to-one support in the Field will follow on from this, further enhancing your knowledge and skill within the Field, with hands-on exposure covering the important aspects of the role, such as how you approach and interact with our customers, how to use our technology and the best way to excel following our processes and policies.

Our on-going support is also what makes us stand out from the rest, with both a management and coaching team that is not only experienced but will help you grow and exceed your own expectations and progress your career, whether that’s into a management role or within the wider business.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

York

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Manchester area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.

• You’ll be rewarded with £30,000 annual salary.

• You will also receive either a company car which includes personal use, or a £3700 annual car allowance paid monthly.

• In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.

• Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with a potential of a four-day working week.

• Location: You will be home-based and spend your shift visiting people in communities across your region. Ideally, you will be living in the M postcode areas.

Job title:

Television Licence Field Officer

Job Description:

Core Responsibilities:

• Conduct door to door visits to properties where no TV licence is registered.
• Listen to customer reasoning for not having a licence and make an informed decision on next steps.
• Accurately record visit details and complete daily timesheets via the handheld device.
• Explain and sell the benefits of all licence payment schemes.
• Take and accurately record payment details.
• Attend court when required to give evidence in prosecution cases.
• Carry out work and attend meetings as directed by the Visiting Manager.
• Taking Records of Interview under caution.

What you’ll need to bring:

• It’s essential that you have a full UK Driving Licence.
• You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
• Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
• Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common – excellent communication skills.

What’s in it for you?

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.

• Competitive salary of £30,000.
• Company car which includes personal use, or a £3,700 annual car allowance paid monthly.

• 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more.
• As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology.
• Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll receive four weeks of both engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. Your two weeks of virtual classroom training will take you through the key aspects of your role, building a strong foundation for you to accelerate your growth as a Visiting Officer.

The one-to-one support in the Field will follow on from this, further enhancing your knowledge and skill within the Field, with hands-on exposure covering the important aspects of the role, such as how you approach and interact with our customers, how to use our technology and the best way to excel following our processes and policies.

Our on-going support is also what makes us stand out from the rest, with both a management and coaching team that is not only experienced but will help you grow and exceed your own expectations and progress your career, whether that’s into a management role or within the wider business.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Manchester

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Liverpool area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.

• You’ll be rewarded with £30,000 annual salary.

• You will also receive either a company car which includes personal use, or a £3700 annual car allowance paid monthly.

• In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.

• Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with a potential of a four-day working week.

• Location: You will be home-based and spend your shift visiting people in communities across your region. Ideally, you will be living in the L postcode areas.

Job title:

Television Licence Field Officer

Job Description:

Core Responsibilities:

• Conduct door to door visits to properties where no TV licence is registered.
• Listen to customer reasoning for not having a licence and make an informed decision on next steps.
• Accurately record visit details and complete daily timesheets via the handheld device.
• Explain and sell the benefits of all licence payment schemes.
• Take and accurately record payment details.
• Attend court when required to give evidence in prosecution cases.
• Carry out work and attend meetings as directed by the Visiting Manager.
• Taking Records of Interview under caution.

What you’ll need to bring:

• It’s essential that you have a full UK Driving Licence.
• You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
• Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
• Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common – excellent communication skills.

What’s in it for you?

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.

• Competitive salary of £30,000.
• Company car which includes personal use, or a £3,700 annual car allowance paid monthly.

• 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more.
• As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology.
• Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll receive four weeks of both engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. Your two weeks of virtual classroom training will take you through the key aspects of your role, building a strong foundation for you to accelerate your growth as a Visiting Officer.

The one-to-one support in the Field will follow on from this, further enhancing your knowledge and skill within the Field, with hands-on exposure covering the important aspects of the role, such as how you approach and interact with our customers, how to use our technology and the best way to excel following our processes and policies.

Our on-going support is also what makes us stand out from the rest, with both a management and coaching team that is not only experienced but will help you grow and exceed your own expectations and progress your career, whether that’s into a management role or within the wider business.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Liverpool

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Kirkcaldy area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.

• You’ll be rewarded with £30,000 annual salary.

• You will also receive either a company car which includes personal use, or a £3700 annual car allowance paid monthly.

• In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.

• Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with a potential of a four-day working week.

• Location: You will be home-based and spend your shift visiting people in communities across your region. Ideally, you will be living in the KY postcode areas.

Job title:

Television Licence Field Officer

Job Description:

Core Responsibilities:

• Conduct door to door visits to properties where no TV licence is registered.
• Listen to customer reasoning for not having a licence and make an informed decision on next steps.
• Accurately record visit details and complete daily timesheets via the handheld device.
• Explain and sell the benefits of all licence payment schemes.
• Take and accurately record payment details.
• Attend court when required to give evidence in prosecution cases.
• Carry out work and attend meetings as directed by the Visiting Manager.
• Taking Records of Interview under caution.

What you’ll need to bring:

• It’s essential that you have a full UK Driving Licence
• You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
• Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
• Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common – excellent communication skills.

What’s in it for you?

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.

• Competitive salary of £30,000.
• Company car which includes personal use, or a £3,700 annual car allowance paid monthly.

• 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more.
• As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology.
• Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll receive four weeks of both engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. Your two weeks of virtual classroom training will take you through the key aspects of your role, building a strong foundation for you to accelerate your growth as a Visiting Officer.

The one-to-one support in the Field will follow on from this, further enhancing your knowledge and skill within the Field, with hands-on exposure covering the important aspects of the role, such as how you approach and interact with our customers, how to use our technology and the best way to excel following our processes and policies.

Our on-going support is also what makes us stand out from the rest, with both a management and coaching team that is not only experienced but will help you grow and exceed your own expectations and progress your career, whether that’s into a management role or within the wider business.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Edinburgh

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Newcastle and Durham area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.

• You’ll be rewarded with £30,000 annual salary.

• You will also receive either a company car which includes personal use, or a £3700 annual car allowance paid monthly.

• In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.

• Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with a potential of a four-day working week.

• Location: You will be home-based and spend your shift visiting people in communities across your region. Ideally, you will be living in the NE and DH postcode areas.

Job title:

Television Licence Field Officer

Job Description:

Core Responsibilities:

• Conduct door to door visits to properties where no TV licence is registered.
• Listen to customer reasoning for not having a licence and make an informed decision on next steps.
• Accurately record visit details and complete daily timesheets via the handheld device.
• Explain and sell the benefits of all licence payment schemes.
• Take and accurately record payment details.
• Attend court when required to give evidence in prosecution cases.
• Carry out work and attend meetings as directed by the Visiting Manager.
• Taking Records of Interview under caution.

What you’ll need to bring:

• It’s essential that you have a full UK Driving Licence.
• You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
• Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
• Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common – excellent communication skills.

What’s in it for you?

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.

• Competitive salary of £30,000.
• Company car which includes personal use, or a £3,700 annual car allowance paid monthly.

• 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more.
• As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology.
• Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll receive four weeks of both engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. Your two weeks of virtual classroom training will take you through the key aspects of your role, building a strong foundation for you to accelerate your growth as a Visiting Officer.

The one-to-one support in the Field will follow on from this, further enhancing your knowledge and skill within the Field, with hands-on exposure covering the important aspects of the role, such as how you approach and interact with our customers, how to use our technology and the best way to excel following our processes and policies.

Our on-going support is also what makes us stand out from the rest, with both a management and coaching team that is not only experienced but will help you grow and exceed your own expectations and progress your career, whether that’s into a management role or within the wider business.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Newcastle Upon Tyne

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent