Total 64 Business Management / Project / Planning job vacancies in Gloucester, GL3 4AA

Maintenance Work Scheduler
Mon-Fri 8.00am - 5.00pm
Based: Quedgley, GL2
24k, 22 days+ 8bh, training, progression. Overtime available!

Maintenance works scheduler required for large maintenance specialist with housing contracts across the south and west country. Working alongside an experienced contracts manager and friendly team of field-based engineers, you will plan and coordinate engineers for domestic boiler repairs, servicing and preventative maintenance for our clients.

Your duties will be varied but will include: - Dealing with field-based engineers via phone and email communications. - Arranging service and repair appointments direct with customers and client representatives whilst scheduling these appointments with the appropriate engineer using our state of the art planning software (Full training will be given). Dealing with enquiries via telephone and email ensuring that the customer has had a positive customer journey. - Comply with and support company procedures.

Requirements - A good understanding of basic Microsoft packages including Excel and MS teams. - Flexibility and adaptability to work under own initiative and in a busy office environment as a team. - An ability to multi-task and prioritise workloads. Able to work one Saturday per month paid at O/T rates.

Please apply online with your updated CV.

For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

What's involved with this role:

Interim Assistant Head - ASC Services & Business Development

Reference no: Gloucestershire 5258104

Pay Rate: £27.09 per hour PAYE

37 Monday – Friday, normal working hours

This opening assignment is for 7 months

City: GLOUCESTER

Enhanced DBS disclosure required

Role will be office based initially, with the potential of moving to hybrid in the new year.

Should be experienced in adult social care, service transformation and budget holding/management/monitoring.

The role of Assistant Head of ASC Support Services and Business Development will play a pivotal role in shaping the future of adult social care services, which align to the Care Act 2014 and the CQC framework. This is a great opportunity to make a real difference in people's life by transforming adult social care services to be more responsive and customer focused.

As a strategic member of the Adult Social Care Services and Business Development team, you will be responsible for promoting and driving service development and change in the Customer Services Team.

Key Responsibilities:

Lead the implementation of cutting-edge digital tools and strategies to streamline customer interactions, making them more efficient and accessible.
Redefine and streamline processes , ensuring that from first contact you deliver a consistent and positive experience.
Working closely with internal and external stakeholders, including healthcare , voluntary sector organisations and community groups to ensure integrated and person-centred approach
Lead the service to deliver high quality services, ensuring that it meets the needs and expectations of the customers, carers, and their families. Linking compliance with national regulations and standards, contributing to the wider strategic goals of the Adult Social Care sector.
Line manage the Customer Services Operations Manager, ensuring the effective and efficient delivery of the customer service team, including Your Circle, Blue Badge, The Adult Helpdesk and Reception
Manage the financial resources associated with the team, including undertaking budget holder responsibilities
Ensure services respond and contribute to improved outcomes for individuals and deliver the council’s plans, priorities, and
strategies to achieve value for money, consistent with good practice
Take a lead for audit and quality assurance within the services, developing and monitoring performance mechanisms

Qualifications:

Professional qualification in relevant field (Degree or equivalent level professional qualification)

Knowledge:

Significant knowledge of social care legislation and ability to apply knowledge appropriately.

Experience:

Proven experience of developing and delivering challenging business plans and achieving targets through strong performance and resource management.
Proven experience of the preparation and presentation of information to relevant stakeholders.
Experience of leading and successfully delivering major projects
Substantial post-qualification experience of working in a statutory health or social care setting demonstrating increasing levels of responsibility.
Experience of managing budgets within target
Experience of managing social care service functions
Experience of providing professional supervision.
Experience of change management and service development.
Proven track record in the leadership, management, and development of services.

Skills & Abilities:

Ability to provide professional leadership and guidance.
Able to demonstrate an understanding of personnel / human resource management issues e.g., recruitment and retention, performance management.
Able to demonstrate significant experience of multidisciplinary service delivery for adults and older people, including health, social care, and the voluntary sector.
Able to demonstrate a sound knowledge of quality assurance / performance management methods.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us directly via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

ALD
1

Job Ref: Gloucestershire 5258104


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Join us as an MQ Project Analyst

• You’ll be designing and building MQ systems to support the many applications using these systems, working with our Middleware MQ project team in a large and complex support environment
• You’ll be supporting the platforms’ operational stability and technology performance, including maintaining any system’s utilities and tools provided by the platform
• This is an opportunity to learn a variety of new skills in a constantly evolving environment, working closely with feature teams to continuously enhance your development
• This role will involve occasional on call and out of hours support

What you'll do

As an MQ Project Analyst, you’ll be supporting the team’s activities to make sure that the platform integrity is maintained in line with technical roadmaps, while supporting change demands from domains or centres of excellence. You’ll be contributing to and supporting the delivery of a robust production management service for relevant infrastructure platforms.

In addition, you’ll be contributing to the delivery of customer outcomes, innovation and early learning by contributing to test products and services to identify early on if they are viable and deliver the desired outcomes.

Your role will involve:

• Contributing to the platform risk culture, making sure that risks are discussed and understood at every step, and effectively collaborating to mitigate risk
• Designing, building and maintaining our MQ systems to customer requirements as well as supporting our application teams with testing and resolving issues
• Integrating our MQ systems with other software and linking them to external customers and partners
• Participating and seeking out opportunities to simplify the platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity
• Building relationships with platform, domain and relevant cross-domain stakeholders
• Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all our policies and regulatory obligations

The skills you'll need

To succeed in this role, you’ll need to be a very capable communicator with the ability to communicate complex technical concepts clearly to colleagues, including management level. You’ll need a solid background working in an Agile or DevOps environment with continuous delivery and continuous integration. IIB running on RedHat Linux and Solaris is desirable

We’ll also look to you to demonstrate:

• Strong experience of MQ infrastructure design, configuration, and delivery of MQ infrastructure on Z/os and, Unix as well as experience of MQ clustering, shared queues, pub/sub and AMS
• Experience of working with third party vendors, SSL certificates
• Knowledge of relevant industry standard toolsets and processes to drive up customer service within an IT environment
• An understanding of operational principles
• Good collaboration and stakeholder management skills

Regional Lens Account Manager job covering West Midlands & South West England. Zest Optical are currently looking to recruit a Regional Lens Account Manager for a leading manufacturer of Ophthalmic Lenses. The purpose of this role is to build strong business relationships with customers in the independent optical market across the West Midlands & South West region, including the following postcodes: BA, BH, B, BS, CF, DT, EX, GL, HR, NP, SA, SN, SP & TA.

The Regional Lens Account Manager will effectively increase and develop the sales of lens products within the given geographical territory, across the Independent and Lab Channels.

Regional Lens Account Manager - Role

• Achieve agreed sales targets for value within specified area
• Educate and train all levels of customers' employees within account base on features and benefits of all listed products, generic technical and optical knowledge, and generic sales skills and techniques to improve product mix and overall sales within account base.
• Through the use of persuasion and compelling arguments increase sales versus the competition throughout account base
• Provide excellent customer service to the account base through regular calls, follow up and ongoing contact to meet customer requirements
• Operate within agreed cost budgets for entertainment and expenses through planning the most economical coverage of the territory
• Execute joint marketing/local promotions that have been formally agreed to drive sales

Regional Lens Account Manager - Requirements

• FBDO qualification / Practice Manager
• Working on own initiative to tight deadlines
• Ability to communicate at all levels both verbally and in writing

Regional Lens Account Manager - Salary

• Base salary circa £32,500
• Excellent bonus scheme
• Company car and a range of additional benefits

To avoid missing out on this opportunity, please click on the Apply Now link below.

Regional Lens Account Manager job covering West Midlands & South West England. Zest Optical are currently looking to recruit a Regional Lens Account Manager for a leading manufacturer of Ophthalmic Lenses. The purpose of this role is to build strong business relationships with customers in the independent optical market across the West Midlands & South West region, including the following postcodes: BA, BH, B, BS, CF, DT, EX, GL, HR, NP, SA, SN, SP & TA.

The Regional Lens Account Manager will effectively increase and develop the sales of lens products within the given geographical territory, across the Independent and Lab Channels.

Regional Lens Account Manager - Role

• Achieve agreed sales targets for value within specified area
• Educate and train all levels of customers' employees within account base on features and benefits of all listed products, generic technical and optical knowledge, and generic sales skills and techniques to improve product mix and overall sales within account base.
• Through the use of persuasion and compelling arguments increase sales versus the competition throughout account base
• Provide excellent customer service to the account base through regular calls, follow up and ongoing contact to meet customer requirements
• Operate within agreed cost budgets for entertainment and expenses through planning the most economical coverage of the territory
• Execute joint marketing/local promotions that have been formally agreed to drive sales

Regional Lens Account Manager - Requirements

• FBDO qualification / Practice Manager
• Working on own initiative to tight deadlines
• Ability to communicate at all levels both verbally and in writing

Regional Lens Account Manager - Salary

• Base salary circa £32,500
• Excellent bonus scheme
• Company car and a range of additional benefits

To avoid missing out on this opportunity, please click on the Apply Now link below.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey. The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. Please refer to the Additional Information attachment before submitting your application.

Your new company
A well established OEM in Gloucester is seeking to add a Production Planner to their team due to increased demand for their goods. With a positive reputation in the local market, this business can be considered as an employer of choice.

Your new role
As the Production Planner, you will be reporting to the Production Planning Manager with a dotted reporting line into the Head of Supply Chain. You will be expected to manage the production schedule whilst using their integrated software, SAP. As this role is a linchpin to their operation, you will be expected to manage upwards amongst your peers, think quickly, and adapt to changes within the production facility. You will need to communicate clearly with multiple divisions, including Materials, Sales, Production, Engineering, and Logistics.

What you'll need to succeed
To be successful in your application for the Production Planner vacancy, you must have proven experience of working as a Production Planner, Materials Scheduler, Demand Planner or a similar role within the Supply Chain. Ideally, you'll have worked with SAP or a similar integrated MRP / ERP system previously. It would be highly advantageous to have worked within the Aerospace supply chain, but this isn't crucial to the success of your application.

What you'll get in return
As the Production Planner, you'll receive 25day annual leave (+8 BH) on top of your salary, which will be between £35,000 and £45,000 (dependent upon your experience). This business offers a great pension scheme, as well as multiple salary sacrifice benefits.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Key Result Areas: To attend all mandatory components of the Apprenticeship Framework including: - Corporate induction - GHNHSFT mandatory training - Department based vocational assessments - Progress review meetings To undertake training as required and agreed with the mentor, supervisor and external assessor and complete competencies relevant to the work area / department To support the admin duties listed within the advert and on the Job Description, on both hospital sites as and where required: The successful candidate will be expected to: Provide and receive complex and sensitive information. and follow policies established for their own role and roles within their team with the ability to create their own procedures and the ability to comment / implement and propose changes to practices. Demonstrate own activities / training to new or less experienced employees. Provide expertise in managing all the administrative functions needed to perform the role. Communications and Working Relationships: - Patients, relatives and carers - Dietitians and Psychologists - Nursing staff - Management staff including Secretary Supervisor and General Management team - Medical Secretaries - Support staff, e.g. interpreters, domestic staff - IT staff - GP practice personnel - Volunteers - Apprenticeships and Careers Team - Training Provider Most Challenging part of the job: - Learning in-house systems and processes - Filing and archiving of hospital notes - Dealing with patients/relatives/hospital personnel frequently with complex and sensitive issues - Dealing with anxiety and aggression from patients/relatives/hospital personnel - Unpredictable work pattern due to interruptions from telephone enquiries, visits from internal and external personnel - Physical effort and working conditions - Prolonged use of PC for the majority of the working day - Dealing with sensitive and confidential information Other job requirements: - Comply with Trust and Departmental policies and procedures e.g. Health and Safety at Work Act (1974), Manual Handling, clinical equipment competency, risk management, Data Protection Acts and patient confidentiality at all times. This will include demonstrating compliance with the terms of all safeguarding policies and processes relevant to the safeguarding of adults and children in the care of GHNHSFT and to undergo regular mandatory training concerned with safeguarding matters. - Achieve and demonstrate agreed standards of personal and professional development within agreed timescales - Ensure a smart, professional image that enhances the public perception of the Trust and the professionalism of its staff is portrayed. - Contribute positively to the effectiveness and efficiency of the teams in which he/she works - Actively participate in the Trusts appraisal/development conversation process. Undertake training as necessary in line with the development of the post and as agreed with line manager as well as maintain and complete the Level 3 Business Administration Apprenticeship within the timeframe.

IPS Group is excited to be working with one of the leading names in the regional insurance market who are currently winning large amounts of new business as well as prestigious insurance industry awards. This is working for a company which is clearly going places. It not only offers a great working environment and culture it also offers excellent benefits and salary.

As a Property and Casualty Underwriter you will focus predominantly on new business. You will be contributing to team trading results through effective underwriting and trading and through building dynamic underwriting relationships with brokers.

Role and Responsibilities

• Delivering planned financial results through the effective underwriting of cases.
• Building effective trading relationships with Brokers through trading activity - being recognised as a positive trading partner.
• Identifying poorly performing accounts and investigating reasons for lack of retention.
• Contributing to the improvement of profitability by implementing actions agreed with brokers to improve account performance.

To be considered you will need to have commercial underwriting experience either at Underwriter level currently or Assistant Underwriter with a proven technical understanding. You will be rewarded with a competitive salary and excellent benefits package.

Proud member of the Disability Confident employer scheme

Job Summary This is a key role within the Children, Maternity and Personalised Care team within Gloucestershire Integrated Care Board (ICB) Directorate of Integrated Commissioning. The role is essential in supporting system wide collaborative working to facilitate the delivery of multi-priority work streams identified specifically by the Childrens Clinical Programme Group. This role will undertake and lead on service improvement projects for children and young people, delivering Integrated Care System (ICS) priorities and supporting the delivery of new care pathways, service improvements and new models of care, with the support of with senior colleagues. The Senior Project Manager will directly contribute to improving the health and wellbeing for our population and ensuring the sustainability of our local services. The post holder will work collaboratively with stakeholders, both inside and outside of the NHS to implement change and make improvements to both service delivery, outcomes and experience for children, young people and their parents/carers. This could be in the form of developing new care pathways or models of care. The Senior Project Manager, supported by the Deputy Director, Associate Directors and Senior Commissioning Programme Managers, will contribute expertise and knowledge on implementation and sustainability of programmes to ensure change plans are embedded within services and deliver the expected outcomes. Maintaining strong working relationships across organisational boundaries and ensuring successful project delivery are pivotal aspects to this role. The post holder will ensure that their workstream of programmes are planned and managed effectively and take the lead in assisting in their successful delivery. The above is only an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation and the post holder will be required to work flexibly throughout the wider team as needs dictate.

What skills and experience we're looking for

You will need:

• Comprehensive understanding of financial systems and double entry book-keeping
• Sound knowledge of Microsoft Office, particularly Excel
• A financial background with strong knowledge of annual budget creation and budget monitoring
• Financial qualification, CCAB, AAT level 4 or equivalent is desirable
• Experience of using Sage Intacct,IMP and producing statutory reports would also be an advantage
• Experience of working within education is not essential but would be a bonus for us!

What the school offers its staff

What’s in it for you:

• Professional development and career progression
• Generous pension scheme
• An Employee Assistance Programme
• Gym Discounts
• Free eye tests
• Cycle to work scheme
• Green car scheme
• Being part of a great team and expanding organisation

Further details about the role

We are looking for a Finance Business Partner to join the finance shared services team, to be responsible for planning, developing and delivering Finance for the Trust and its schools. Based out of our Gloucester hub, this is an exciting opportunity to join GLT and become an integral member of the Finance team.

Greenshaw Learning Trust is a highly successful multi academy trust that provides excellent quality, comprehensive, non-selective and inclusive education through primary schools and secondary schools. Our schools are based in London, Surrey, Berkshire, Gloucestershire and South Gloucestershire, Bristol and Plymouth.

We also have three shared service hubs with remote / hybrid working opportunities where appropriate. We are building a family of like-minded schools, that collaborate to provide mutual support, share their good practice and learn from each other, whilst retaining and developing their own distinctive character.

We thrive from collaboration at every level. We encourage a culture of sharing ideas and learning from one another. As a Trust of schools, we are ‘Always Learning’.

Main responsibilities:

• Working with head teachers and other budget holders to prepare a three-year financial budget within a set of consistent budget assumptions
• Identifying savings within the financial budget to support the medium-term financial plan (MTFP)
• Working with finance managers to improve the accuracy of management accounts
• Maintaining a budget forecast throughout the year to reflect known anticipated changes in the final position.
• Preparing monthly monitoring reports to show year to date actual performance against budgeted performance highlighting areas of risk
• Producing internal and external benchmarking reports
• Managing the administration of Trust finance systems.

Commitment to safeguarding

Greenshaw Learning Trust are committed to building an inclusive, diverse workplace where everyone can thrive. If you require any support or adjustments to interact with us, please let us know. Greenshaw Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects staff and volunteers to share this commitment. The successful applicant will be subject to an Enhanced DBS and barred list check.

What skills and experience we're looking for

This is an exciting opportunity to join a high-achieving and forward-thinking school, where staff and students work together, ensuring that high quality relationships lead to high quality learning. For February 2025, We are seeking to appoint a well-qualified and inspiring School Business Manager.

You will be responsible for Strategic Financial Planning, Finance, Overseeing Human Resources and Site Development, ICT Infra-structure, Capital Projects, Risk Management, Whole School Administration.

The main purpose of the job will be:

• Be an active member of the Senior Leadership Team (SLT) and contribute to the strategic development of the school
• Be responsible for the financial and business management of the school
• Be responsible for leading and overall strategic direction of all support services of the school including finance, HR, admin, ICT, site, risk management, catering and cleaning
• Be responsible for delivering value for money, financial planning, budgetary control and financial advice to governors, SLT and budget holders
• Oversee the management of the site facilities and implementation of capital building improvements to provide an enabling teaching environment which will maximise staff performance and contribute to pupils’ learning and well-being
• Direct fundraising strategies including the writing of bids
• Support and develop the school’s ethos and culture
• Ensure the performance management process is completed each cycle to ensure that support staff are aware of their key objectives and receive training and support to maximise effectiveness
• Act as Company Secretary and attend governors’ meetings

What the school offers its staff

• Electric Car Salary Sacrifice Scheme

• Onsite parking and cycle storage

• Cycle-To-Work Scheme

• Free Flu Vaccines

• Free access to school fitness suite

• Dry cleaning delivery service

• On site car valet service

• Family-focused leave

• Discounted Nuffield Health gym

membership

• Subsidised, onsite exercise classes

• Comprehensive Free Employee Assistance

Programme

• Free onsite financial advice clinics

• ...and more!

Commitment to safeguarding

Churchdown School is committed to ensuring the welfare and safety of all our children in school and expects all staff and volunteers to share this commitment. We believe that students have a right to learn in a supportive, caring and safe environment, which includes the right to protection from all types of abuse, where staff are vigilant for signs of any student in distress and are confident about applying the processes to avert and alleviate any such problems. We have a Safeguarding Policy and procedures in place. All staff must ensure that they are aware of these procedures.

Join us as our Marketing Business Partner in Corporate & Institutional Banking

• Lead a team of marketing professionals by translating the Corporate & Institutional Banking (CIB) business strategy and commercial outcomes into plan, budget and execution
• Day-to-day, you’ll lead the marketing for our Corporate and Institutional (C&I) customer businesses, including Markets, supporting the strategy and commercial objectives alongside brand objectives
• Support the Marketing Director, C&I to drive the overall C&I marketing strategy, bringing together the three businesses, customer goals and journeys to deliver a customer-first marketing strategy
• This is an opportunity to make an important impact through your work and establish yourself as a key senior leader in both our Marketing function and across the customer business

What you'll do

As our Marketing Business Partner in Corporate & Institutional Banking, we’ll look to you to lead engagement with senior business leaders on converting business Objective Key Results into a customer centric strategy, with clear activation plans. You’ll design the marketing strategy, making decisions on resources and plans to prioritise delivery on the strategy, translating these into a three-year marketing strategy with an annual plan.

You’ll lead a team of marketing professionals by translating strategy into operational management activities, along with recommending and delivering a portfolio of products and services in line with the Marketing service proposition, through effective collaboration with the Marketing Centres of Excellence and all other relevant internal and external partners. You’ll sit on our leadership committees and interface with senior leaders within CIB.

Your top priorities will include:

• Providing insight to business stakeholders on marketing strategy, including annual business planning, marketing campaigns and proposition exploration and development
• Leading and developing a professional, capable and engaged team to meet the needs of the business and customers
• Driving greater visibility of Return on Investment for marketing spend across CIB marketing plans
• Delivering accurate and reliable profiling for the broad spectrum of customers within our Corporate, Institutional and Markets businesses, allowing for personalised marketing interventions to be deployed to the appropriate decision-maker within the business
• Delivering against commercial goals through direct and response marketing, developing a consistent approach across the bank
• Acting as a spokesperson for Corporate & Institutional Banking at external engagements such as trade events and through online networks
• Identifying key marketing priorities through the provision of expert diagnostics, analysis and decision support, making recommendations to the business and Centre of Expertise
• Drawing insights from Centre of Expertise to help inform the annual C&I marketing strategy and budget

The skills you'll need

To be successful in this role, you’ll need strong influencing and stakeholder engagement levels at a senior level, with knowledge and application of marketing strategies and leadership including comprehensive end-to-end understanding of the commercial sales funnel and customer lifetime value. You'll demonstrate strategic and commercial acumen, with experience of creating a clear connection between commercial drivers and marketing strategies.

In addition, you’ll have marketing experience within a large matrix organisation and knowledge of the banking industry, regulatory and commercial environment, specifically corporate and institutional banking including financial and capital markets.

Furthermore, you’ll need:

• Marketing technical expertise including Global Corporates, Sovereign Wealth Funds, Real Money Funds, Global Insurers, Non-Bank Financial Institutions, Structured Finance, and Markets
• The ability to make data driven decisions and support a culture of continuous improvement
• Cross-border marketing experience in key geographical markets aligned to NatWest’s Commercial & Institutional franchise, including European Economic Area, United States, Singapore, and Japan
• Experience of leading diverse, professional teams
• Experience of operational and financial planning with budget management experience
• A high level of drive, energy and personal commitment to success
• Demonstrated experience in understanding and communicating complex commercial models of value to a broad audience of stakeholders and collaborators
• Knowledge of relevant legal policies, regulations and risk management

Join us as a Business Analyst

• Take on a critical high profile role in the Operations Centre of Excellence, defining and realising fantastic solutions, processes, benefits and new opportunities
• You’ll be delivering the five year strategic vision for Operations, transforming the operational capability across the bank and helping us to shape the future of our operations by delivering pan-bank innovative solutions
• It’s a great chance to hit the ground running and make a tangible impact on the bank’s operational capability as you work in a vibrant, forward looking team

What you'll do

In your new role, you’ll be managing the analysis of complex cross franchise and pan group requirements, while capturing, validating and documenting business and system requirements and making sure that they are in line with key strategic principles and the Operations strategy.

In the course of your work, you’ll work closely with key stakeholders across the business to create, shape, define and own pan-operations and individual franchise opportunities. You’ll build, manage and maintain positive working relationship with stakeholders at different levels of hierarchy and third party suppliers across multiple franchises and functions.

You’ll also:

• Create and maintain documentation, as well as support controls and quality assurance for key stakeholders and suppliers
• Identify upstream failure demand in processes and propose remediation to prevent flow of work into operations
• Trace and link business requirements to future state design and communicate business needs into technical requirements
• Create and execute test scenarios and test scripts at various stages of the project in order to validate the solution design
• Facilitate user acceptance testing and support business users in executing the user acceptance testing

The skills you'll need

You’ll need to hold an appropriate business analyst certification, such as BAX, CPRE and CBAP. You should be comfortable working with ambiguity and have the ability to pay keen attention to detail and drive progress at pace.

It’ll be ideal if you have experience of working with large scale automation or AI and strategies that are tangible and grounded, as will be a background in business design and experience of Agile processes and ceremonies.

You’ll also need:

• Experience of applying business analysis tools and techniques to include the use of a wide range of data such as Operational, Technology, Finance and HR to support problem solving and decision making
• Experience of delivering change within a banking operations team driving measurable business outcomes
• The drive to understand emerging technical capabilities and how these might be leveraged by Operations
• The ability to engage and communicate with multiple stakeholders at senior level across the bank
• An analytical mindset, with strong organisational skills and the ability to prioritise your work
• Critical thinking skills, enabling you to cut through complexity, and make sound decisions and recommendations that are carefully balanced against risk

Join us as a Business Design & Solutions Lead

• This is a high profile role in the Operations Centre of Excellence that will see you supporting the ongoing definition of the bank wide Operations strategy alongside key business stakeholders
• We’ll look to you to define and mobilise key components of the Operations strategy in partnership with senior Operations leaders and key supporting functions such as Technology and D&A
• You'll have a real opportunity to add value and deliver lasting results in this role, while building meaningful relationships with a wide variety of stakeholders

What you'll do

As a Business Design & Solutions Lead, you’ll play a leading role in driving innovation across Operations and identifying and designing new opportunities that will allow us to execute and deliver on the five year strategic vision for Operations. You’ll make sure that all solutions align to the bank’s strategy and the franchise and functions’ five year plans.

You’ll create, shape, define and own pan-operations and individual franchise opportunities that support delivery of the Operations five year strategic plan and develop the associated business case, securing sign-off and approval of the same from all major stakeholders.

More specifically, you’ll:

• Work closely with key stakeholders across the business to create, shape, define and own pan-operations and individual franchise opportunities
• Make sure that all designs are compliant with all the appropriate governance and policies and in line with the bank’s risk management appetite
• Manage the programme design and associated working groups and project teams to provide strategic direction and leadership
• Understand the impact and associated risks that other programmes may have and manage any associated dependencies

The skills you'll need

To thrive in this role, you’ll need a background in business design and have experience of delivering strategic programmes that support a business strategy and its growth agenda. You’ll have a track record of designing and delivering end-to-end innovative designs and solutions within Operations. You’ll be a trusted partner to senior stakeholders and have the ability to influence them with your ideas and concepts and secure the buy-in of all key decision makers.

In addition, you’ll need to be resilient, creative and free thinking and be prepared to challenge status quo and the conventional ways of doing things. You’ll be comfortable in analysing data and operating in an environment with ambiguity and have sound decision making skills.

You’ll also demonstrate:

• Experience developing compelling strategies that are tangible and grounded
• Experience of working with senior stakeholders in the design, shaping and mobilisation of innovative solutions in an operational construct
• Familiarity with multiple data sources and the ability to leverage those data sources to create insight and inform, both strategy and execution
• Excellent stakeholder management and collaboration skills
• Critical thinking skills, enabling you to cut through complexity, and make sound decisions and recommendations that are carefully balanced against risk