Job Description
Health and Social Care Partnership
Business Assistant - Service Matching Unit (SMU)
Waverley Court
Salary: £22,185 - £24,590
Hours: 36 per week
An excellent opportunity has arisen for an experienced administrator to fulfil the vacant post of a Business Assistant within the Service Matching Unit.
I am looking for a member of staff who would like an excellent opportunity to assist in the Service Matching Unit . You will provide a full range of duties to support the matching of packages of care to both internal and external Providers.
The Service matching Unit – is a fast paced environment so the ability to prioritise and record accurate information is vital. The vacancies play a key role in matching packages of care to ensure a prompt discharge from hospital or to keep those currently waiting in the community safe in their own home. You will be responsible for issuing contracts, recording Payments/ services and responding to queries from both internal and external customers. You will also provide a full range of duties to support the matching of packages of care to both internal and external Providers. You will require excellent interpersonal skills, the ability to multi-task effectively and to deal with complex and challenging situations in a confidential and sensitive manner.
The postholder is not directly responsible for managing staff, although s/he is expected to provide guidance and support to other staff members as part of a team environment.
Post is subject to a Basic Disclosure Scotland check
In most cases decisions will be made within the confines of well-defined departmental procedures and guidelines. However, procedures for each of the above areas are detailed and complex, with both support staff and operational staff having a role. It is therefore imperative that support staff understand the boundaries between the operational and support roles and when to seek advice or guidance from their Business Officer/Manager with respect to situations that are unclear.
We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.
Follow us on Twitter at @edincounciljobs
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
