We are looking for an individual with experience of working in a similar environment to our busy Switchboard Communication Centre.
Please note:This position is for a Nightshift Switchboard Operator working 4 nights on 4 nights off rolling shift pattern. 11.25hrs from 8pm to 7:15am per night shift. Working Bank Holidays as and when shift pattern falls on them. All Night duty enhancements included.
Overtime as and when necessary to fulfill the needs of the service but not guaranteed.
The duties will comprise of working as part of a Switchboard and Facilities Helpdesk Team.
You will be an essential link in the telephone communication system and the first point of contact with the public, internal/external medical staff, many outside organisations and many other crucial hospital calls.
The calls are often critical and the response not always straight forward.
Some experience is essential to this important role, full training will be given.
Dealing with staff and customers' requests through our helpdesk services, is extremely diverse as we can routinely be booking requests for a varied group of services within Capital, Estates and Facilities Division.
Various other general administrative duties.
In line with the Trust’s Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, disability, nationality, religion, marital status, social back ground or trade union membership.
We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
We are currently in process of updating our values. For the latest information around our values and behaviours, please visit our careers websitecareers.northerncarealliance.nhs.uk
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk
This advert closes on Monday 11 Mar 2024
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