This is an onsite position working at various customer locations.
What Product Support/Repair-Field and Depot contributes to Cardinal Health
Product Support/Repair-Field and Depot is responsible for troubleshooting technical problems, diagnosing, analyzing and/or repairing products.
Job Summary
The Project Technician (PT) is an entry level position within the Optimization Services Consulting and Project Management Team. The PT is anticipated to be deployed to billable customer projects 80% of the year (approximately 40 weeks) and may travel up to 80% of the time in support of customer projects. A PT will perform tasks associated with improving customer’s inventory management practices. Projects will vary in length, from one week to greater than 12 months, and typically work is onsite at the customer locations Monday through Thursday weekly. A key requirement for this role is to implement projects in a way that creates a superior customer experience, starting with initial introductions through project completion. Commitment to deadlines and outcomes is critical.
The successful PT is a self-starter, has strong communication skills, is well organized, and is comfortable and experienced in contacting and conversing with hospital personnel. A successful PT will possess a demonstrated ability to perform implementation tasks accurately and thoroughly, have a collaborative approach in a team environment, possess interpersonal and communicative skills, and hold themselves accountable to the highest level of standards.
Responsibilities
- Implement projects in a way that creates a superior customer experience, starting with initial introductions through project completion.
- Adhere and support to committed deadlines and outcomes.
- Perform tasks associated with improving customer’s inventory management practices.
- Communicate with hospital personnel.
- Present and communicate project status updates to higher-level WaveMarkTM personnel.
- Navigate various hospital settings and regularly communicate with internal and external stakeholders to ensure all onsite activities are on track.
- Independently execute implementation project tasks, as assigned.
- Manage internal expectations to ensure that all stakeholders are aligned.
Qualifications
- Bachelors Degree in related field or equivalent work experience preferred.
- Experience with inventory management a plus.
- Proficiency in Microsoft Office products preferred.
- Verbal and written communication and presentation skills.
- Ability to consistently lift 50 Ibs and be able to bend, reach, stoop, lift and stand for entire shift of 8 hours or more.
- Ability to travel 80%+ of time (including overnight travel).
- To the extent permitted by state law, Must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions.
- To the extent permitted by state law, a Covid-19 vaccination or a legitimate accommodation is required in order to be employed in this position. Covid-19 vaccination includes: 2 doses of the Moderna or Pfizer vaccine, 1 dose of the Johnson & Johnson vaccine. Please Note: vaccines may be required for the position subject to federal, state and/or customer requirements.
What is expected of you and others at this level
- Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
- Works on projects of moderate scope and complexity
- Identifies possible solutions to a variety of technical problems and takes actions to resolve
- Applies judgment within defined parameters
- Receives general guidance may receive more detailed instruction on new projects
- Work reviewed for sound reasoning and accuracy
Anticipated salary range: $55,400 - $79,200
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Application window anticipated to close: 03/23/2024 *if interested in opportunity, please submit application as soon as possible.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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