Total 12 business management project planning job vacancies in Others category in Bedfordshire, LU2 9LF

Role title: Management Accountant (hybrid)

Salary: £35,000 - £40,000

Hours: Monday to Friday 9am-5pm

Location: BCA Thurleigh (hybrid)



Join the UK’s largest B2B used vehicle service

At BCA, we’re altogether, more. More than just your average vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing business, the backbone of the UK’s automotive supply chain, and the best place to build the career you want.

Now, this is where you fit in…

We’re looking for down-to-earth go-getters, who are ready to make their mark on the automotive industry. Our Site Operations teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.

Your key responsibilities will be:


Management accountant for 1-2 sites.
Finance lead for all aspects at one of our operational sites.
The production of management accounts, ensuring the correct income and expenditure are recognized through deferred income, accruals and prepayments of up to 2 sites.
Regular site visits and meetings on site.
Variance analysis and commentary vs forecast & budget.
Monthly balance sheet reconciliations and analysis
Sales reconciliations
Presenting financial reports to all stakeholders on a monthly basis.
Support year-end audit process.
Ownership of full year budget preparation for your site.
Weekly and quarterly Forecasting
Support team with any ad-hoc tasks.
Work closely with site GM offering support.


To be successful, you’ll bring some of the following experience with you:


Advanced competency in software packages including Excel, Word, Fusion/EVO and other applications
Part Qualified CIMA/ACCA
Excellent attention to detail and ability to perform initial self-review of work prior to submission.
Effective planning and time management skills including ability to manage one’s own workload to meet deadlines.
Flexible, able to work in a fast-paced environment employing pragmatism where necessary.
Ability to take ownership of tasks and see them through to completion whilst working under pressure to meet deadlines.
Ability to challenge the status quo and a desire to find ways of improving current processes.
Ability to work independently and present findings in a concise way.
Excellent communication skills - both written and verbal, including clear articulation of financial data to non-finance audiences.


We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:


Company Pension Scheme
An Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained Mental Health First Aiders


And so much more…

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

Thank you for your interest in working for us. Unfortunately, due to the volume of responses we cannot reply to every applicant, if you haven't heard from us in two weeks, please assume you have been unsuccessful.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

INDLP

The ideal candidate is required to plan, lead and, manage a designated team (circa 50 staff) This includes street cleansing, green spaces in accordance with Council's policies and procedures, coordinate the performance of the team to deliver a sustainable customer focused, high quality, cost effective environmental services.

Proud member of the Disability Confident employer scheme

We're recruiting a Senior Management Accountant to join our team, based at our Head Office in Wootton, Bedfordshire.

Working alongside the UK/IRE Head of Management Reporting and Finance Director, the Senior Management Accountant will be an exceptional accountant, not afraid of getting into the detail when required, but who is also able to step back and take a more commercial view.

This role will support most areas of finance, including monthly preparation of income statements, financial analysis & commentary, board packs, assisting with the CAM (capital asset management) process, budgeting & forecasting, and standardisation of financial best practice.

You must have excellent communication skills, able to work with colleagues at all levels, as well as building strong relationships with various departments to help them plan their yearly budgets and walk through monthly results. Business partnering will be key to this role, as it will also involve supporting the Head of Management Reporting and Finance Director in ensuring the department is agile and fit to support the future growth of the business.

You will be responsible for communicating financial and operational trend analysis and risks and opportunities in a timely and sufficient manner, ensuring appropriate documentation is in place to support your conclusions. In addition, where relevant this role will be required to report out under US GAAP, to the US parent company, while also ensuring adherence to corporate processes, controls and reporting requirements.

This is a great opportunity for someone who wants to make a real difference and bring experience with them to help deliver transformational change and influence the growth of the business.

Responsibilities Include:

• Supporting the month end process by producing the P&L, analysing trends, key movements and provide commentary on material variances
• Taking ownership of producing monthly and quarterly packs summarising financial performance across business streams

• Completion and review of balance sheet reconciliations with risks and opportunities identified and actions to mitigate
• Managing and overseeing the business' bank accounts, ensuring consistently reconciled and exceptions explained
• Monitoring performance indicators, highlighting trends and analysing causes of unexpected variance and making recommendations for improvement where appropriate
• Helping manage integration within existing systems & processes

• Ensuring that all the company's financial practices are in line in statutory regulations and legislation
• Planning, developing and implementing the Finance team operating procedures (and policies)
• Supporting internal and external audits
• Supporting the yearly budgeting, monthly forecasting process and modelling tools to support strategic initiatives

• Supporting other teams within and outside finance to create a great working environment and one that drives and recognises high performance
• Business partnering with departmental heads and senior management

• Improving performance by evaluating processes to drive efficiencies

What we need from you:

Essential

• Qualified ACA/ACCA/CIMA
• Several years PQE required
• Effective MS Office skills and first class knowledge of Powerpoint. Advanced Excel skills (macros experience not essential)
• Experience of preparing board packs or financial performance packs for senior management
• Experience of presenting to and working with senior management across the business
• Excellent attention to detail
• A strategic thinker, whilst also having the ability to think and work through the detail.
• Self-motivated, flexible can-do attitude works well under pressure, on own initiative and in a team environment
• A go-getter that wants to make a difference
• Ability to prioritise workload, juggling multiple tasks and keep to strict deadlines

Desirable

• Sarbanes-Oxley knowledge/experience
• knowledge of JDE

What we offer you in return:

• 25 days holiday plus bank holidays and an additional day per year to celebrate a special occasion to you
• A further paid day to volunteer for a charity of your choice
• Life Assurance cover
• Medicash Cover - look after you and your family by providing a range of positive health care benefits
• Contributory workplace pension plan
• Cycle to Work Scheme
• The ability to purchase shares in our successful global company at a discounted rate
• An exclusive deals and discounts website, saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home.

Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.

We have a fantastic new vacancy for a Night Team Member at the Courtyard by Marriott - Luton Airport

Job Description:

As the Night Auditor, you will play a pivotal role in creating unforgettable moments for our guests while ensuring the smooth operation of our reception desk throughout the night.

Responsibilities:


Front Desk Excellence: You will be part of a team of enthusiastic individuals who take pride in providing outstanding customer service to our guests as soon as they step through our doors. Your charm and exceptional communication skills will ensure every guest receives a warm welcome, making them feel like royalty from the moment they step through our doors.
Guest Engagement: As a face of our hotel, you will greet each guest with a smile, anticipating their needs, and go above and beyond to exceed their expectations and making their stay memorable.
Problem Solving: With a keen eye for detail and exceptional problem-solving skills, you'll handle guest requests, complaints, and challenging situations with grace and efficiency. Your resourcefulness will turn obstacles into opportunities to showcase our commitment to guest satisfaction.
Collaboration: You'll collaborate closely with various departments, namely the day time reception team. Providing a full update and handover to the day time team, you will allow for seamless guest experiences. Your excellent teamwork skills will foster a harmonious work environment, where everyone works together to create an exceptional stay for our guests.


Requirements:


Previous experience in a similar role would be desirable, but not essential as full on the job training will be provided.
Excellent communication skills in English, both verbal and written. Additional language proficiency is a bonus.
A passion for delivering exceptional guest service with a friendly and approachable demeanour.
Strong organizational skills and the ability to multitask in a fast-paced environment.
Proficient computer skills, including knowledge of hotel management systems.
Flexibility to work varying shifts, including weekends and holidays, as our hotel operates 24/7.


Perks and Benefits:


Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
Enhanced benefits for all employees – including 24/7 access to an online GP
Extensive training and development programs to enhance your skills and knowledge.
Employee / Friend & Family discounts on hotel stays and dining.
Vibrant and inclusive work environment with a diverse team.
Employee recognition programs to celebrate your achievements.
Uniform and Meals provided on duty
Death in Service benefit for contracted employees
And many more great benefits!


Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you'll shape memories and create experiences that will last a lifetime. Apply now and become a key player in our magnificent hotel's success story!

The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.

We have a fantastic new vacancy for a Night Manager at the Courtyard by Marriott - Luton Airport

Do you have a passion for hospitality? We are looking for an experienced Nights Manager to join our team at Courtyard by Marriott Luton Airport - Luton. This is a full-time, permanent position offering a salary of £26,000 per annum.

This role is pivotal to our Lighthouse Hotel Management's success, and we are committed to providing a competitive package that reflects the candidate's skills and responsibilities. We are seeking an experienced hospitality expert who can demonstrate a successful track record in a similar role.

Responsibilities:


Ensure that all guests receive an exceptional level of customer service.
Supervise and coordinate all duties of the night shift staff.
Enforce security policies and procedures.
Conduct regular audits of staff performance.
Ensure the cleanliness and orderliness of the hotel during the night shift.
Monitor the hotel's energy management system and ensure that the hotel is in compliance with all applicable laws.
Handle guest complaints and inquiries.
Perform other duties as assigned.


Qualifications:


A minimum of 3 years' experience in a hospitality management role.
Strong leadership and problem-solving skills.
Excellent communication and interpersonal skills.
A commitment to providing exceptional customer service.
Knowledge of hospitality industry standards and regulations.
Ability to work independently and as part of a team.




Perks and Benefits:


Competitive salary and opportunities for career growth within Lighthouse Hotel Management family.
Enhanced benefits for all employees – including 24/7 access to an online GP
Extensive training and development programs to enhance your skills and knowledge.
Employee / Friend & Family discounts on hotel stays and dining.
Vibrant and inclusive work environment with a diverse team.
Employee recognition programs to celebrate your achievements.
Uniform and Meals provided on duty
Death in Service benefit for contracted employees
And many more great benefits!


Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you'll shape memories and create experiences that will last a lifetime. Apply now and become a key player in our magnificent hotel's success story!

The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.

We have a fantastic new vacancy for a Reservations Agent (Maternity cover FTC 12months) at the Courtyard by Marriott - Luton Airport

Job Description:

What will I be doing?


As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
Convert, quickly, inquiries into contracted business
Respond, positively, to sales inquiries to develop future sales leads
Identify sales leads, as appropriate
Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
Provide prompt and efficient service while maintaining the hotels brand standards and developing of the Reservation team


What are we looking for?

A Reservations Agent serving our brand is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:


A passion for delivering great customer service
A highly professional telephone manner and excellent communication skills
Outstanding administration and organizational skills
Intermediate computer proficiency


It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:


Previous experience in a Reservations environment
Tertiary qualifications, or other collegiate-level degreequalification in a business discipline


Perks and Benefits:


Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
Enhanced benefits for all employees – including 24/7 access to an online GP
Extensive training and development programs to enhance your skills and knowledge.
Employee / Friend & Family discounts on hotel stays and dining.
Vibrant and inclusive work environment with a diverse team.
Employee recognition programs to celebrate your achievements.
Uniform and Meals provided on duty
Death in Service benefit for contracted employees
And many more great benefits!


Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you'll shape memories and create experiences that will last a lifetime. Apply now and become a key player in our magnificent hotel's success story!

The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.

Package: £30,000 - £49,000 plus 15% bonus.

- 26 days holiday, plus bank holidays, and the option to purchase more days if needed
- Access to training and development opportunities, along with license with award winning learning content provider.
- Enhanced family leave
- Life assurance options
- An extra paid day off to focus on your mental health
- A generous pension plan, invest your contributions to maximise your pension pot
Discounts on activities, technology and restaurants
- An extra paid day off to dedicate to volunteer projects
- An independent employee assistance programme for all employees and their immediate family, giving 24/7 access to experts in health & wellbeing

We are seeking a Demonstration specialist to join our team at Konica Minolta - Based in our new Customer experience centre

As a Demonstrations Specialist at Konica Minolta, you will play a crucial role in delivering exceptional demonstration experiences to clients, showcasing the advanced capabilities and features of our print hardware and solutions portfolio. You will conduct live demonstrations, ensuring a detailed understanding of our product's functionalities and benefits, and tailoring each demonstration to address specific client needs. There will be a high level of client engagement during and after demonstrations, you will answer questions, provide technical insights, and gather valuable feedback. This feedback will be documented and shared with the sales and product development teams to drive continuous improvement. Your role will also involve close collaboration with the sales team to understand client requirements and tailor demonstrations accordingly, as well as effective communication with the product development team to relay client feedback and suggest potential product enhancements.

What you can expect from our hiring process?

Stage 1
Screening call with a member of our Talent Acquisition team and a chance to get to know you better.
Stage 2
In person interview with our hiring team, CEC tour and task provided in interview invite
Stage 4
Our Talent Acquisition team will be in touch to make an offer and should you accept our HR operations team will take care of you from there on in.

We would love to hear from people who ...

- Develop and maintain in-depth knowledge of all print hardware products, including specifications, operation, and maintenance.
- Clear communication skill written and verbal
- Previous experience in a similar role within the print hardware industry or a related technical field.
- Experience in operating and maintaining complex machinery or equipment.
- Proven track record of successful product demonstrations and client engagement.

If you have worked in a Demonstration role before you will know that each day can look quite different, take a look at our role profile (at the bottom of the page) for a deep dive into what your "day to day" might look like in this role.

Don't meet every single requirement?

Studies have shown that women and people from ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Konica Minolta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for us!


We are an equal opportunities employer, and Disability confident employer. Please let us know on your application or email us at recruitment@konicaminolta.co.uk if there's any adjustments, we can make that would be helpful for you.

Additionally, we are open to discussing flexible working arrangements and job-sharing opportunities. If you are interested in this great opportunity, we encourage you to apply today or reach out for a confidential discussion. We look forward to hearing from you!

ESG Initiatives at Konica Minolta

A global company with more than 39,000 employees in 150 countries, Konica Minolta takes its environmental, social and governance responsibilities seriously. We aim to be a robust and innovative company that keep evolving and contributing to the sustainable growth of society and individuals, and we use an ESG framework to navigate our efforts and obligations.

Take a look at our sustainable development goals here https://www.konicaminolta.co.uk/en-gb/corporate-information/esg

Please note, if we receive sufficient interest in this role we reserve the right to close the vacancy early, so if you're interested in the role we would encourage you to apply as soon as possible to avoid missing out on the opportunity

Proud member of the Disability Confident employer scheme

Lighthouse Hotel Management are recruiting for the exciting role of Finance Assistant at the Courtyard by Marriott Luton Airport hotel. Reporting to the Financial controller.

Where Will You Be Working?

Courtyard by Marriott Luton Airport, featuring 250 bedrooms, 3 meeting rooms, a gymnasium and bar and bistro, is next to the developing and growing Luton airport. Courtyard by Marriott Luton Airport is managed by Lighthouse Hotel Management, which is the operational arm of the Molo Hotel Group.

Responsibilities:

What you'll be doing...

You will take charge of the day to day processing of all reconciliation in accordance with hotel accounting and financial controls, policies and procedures.

Your main duties as a Accounts Assistant:

* Reconcile the cash received by the front office and POS on daily basis.

* Ensure any corrections are completed on the Opera and POS, as needed.

* Banking money on daily basis.

* Order all change for the front office according to their request and needs.

* Credit card reconciliation on daily basis. All corrections to be made on Opera as needed as well as on excel.

* Credit cards charge back to be rectified immediately and to do corrections in Opera as needed.

* Manage Hotel Petty cash expenditure.

* To check the Management consumption daily and ensure this is authorised by the General Manager.

* Allowances and voids have to be checked on daily basis and to be authorised by the General Manager

* File all the above mentioned in the proper files.

* Daily revenue report to be completed on a daily basis.

* Reconciliation of the bank accounts at month end.

* Assist the Assistant Financial Controller with the month end reporting process.

* Any other reasonable tasks requested by the CFC / Assistant Financial Controller.

Perks and Benefits:


Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
Enhanced benefits for all employees – including 24/7 access to an online GP
Extensive training and development programs to enhance your skills and knowledge.
Employee / Friend & Family discounts on hotel stays and dining.
Vibrant and inclusive work environment with a diverse team.
Employee recognition programs to celebrate your achievements.


Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you'll shape memories and create experiences that will last a lifetime. Apply now and become a key player in our magnificent hotel's success story!

The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.

Assistant Management Accountant

Location: Hybrid/Luton

The Role

We are looking for a talented Assistant Management Accountant to join our Global Managed Services Finance Team. The Finance Team support the business, processing and maintaining all accounting information and records as well as a range of commercial and operational support. This is a great opportunity for someone who is interested in a role in finance, has great organisational skills and can deliver with consistency. The role involves working as part of the finance team, helping with general administrative tasks and co-ordination of deliverables to the whole business as well as getting involved in problem solving, with a view to developing and advancing these skills.

Key Responsibilities

• Apprentice Levy Management
• Weekly/monthly data transfer
• Posting Journals
• Month end tasks
• Supporting the preparation and circulating management account information
• Tracking other centrally held information
• Any other Adhoc requests

About you

• Excellent organisational and time management skills, and the ability to meet deadlines
• Excellent Communication Skills
• Good Excel skills and able to pick new systems up quickly
• Excellent attention to details, numerical skills and accuracy
• The ability to work as a part of a team and use own initiative
• Study support may be available for the individual depending on requirements

We welcome applications from individuals requiring varying levels of flexibility, our supportive and highly experienced team will provide you with the full details of the role.

You are guaranteed an interview if you can demonstrate that you can meet the role requirements above and have a disability /long-term health condition - just tell us when applying for the role. Our interview guarantee also applies to any current reservists, ex-armed forces personnel or forces spouses applying. We also recognise the value people with previous convictions can bring to society and are proud to be a "Ban the Box" employer.

We genuinely care about creating a diverse and inclusive team and we welcome people from all backgrounds, with different perspectives and experiences to work with us. We cannot, and will never discriminate against anyone based on, race, ethnicity, national origin, colour, sex, gender identity, gender reassignment, sexual orientation, religion, beliefs, disability status, family or parental status, age, marriage and civil partnerships, pregnancy and maternity. At Guidant Global everyone has the freedom to give their opinion, build their career path and be part of a cooperative and supportive team. If you need any reasonable adjustments at any stage of the application or interview process please do let us know. In your application please feel free to note which pronouns you use.

Proud member of the Disability Confident employer scheme

At Lighthouse Hotel Management we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & well-being, sustainability, and individuality sets us apart from our competitors. We are passionate about the industry and always on the lookout for new talent to join us on our journey.

We are recruiting for the exciting role of Nights Assistant at the Courtyard by Marriott Luton Airport Hotel. Reporting into the Night Manager, you will be responsible for a warm welcome for our Guests and dealing with any requests they might have throughout the night. Ensuring that all brand standards are adhered to and that excellent standards of customer service are delivered at all times.

Key Duties and Responsibilities


To assist Night Manager with operations of the Nights team.
To ensure operations are carried out in line with department and hotel standards while providing quality service to our guests in accordance with statutory and health and safety requirements to all colleagues and guests during the evening hours.
To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay.
To anticipate guests needs whenever possible to enhance quality service and in turn enhance guest satisfaction.
To carry out departmental standards in accordance with the SOP Manual.
To ensure that the highest possible standard of personal hygiene, dress, appearance, body language and conduct is maintained at all times.
To ensure all accident, incidents and suspicious occurrences are reported to the relevant people and to assist in providing all relevant backup.
To be familiar with and adhere to all rules and regulations of the hotel with specific regard to: Fire procedures, Health and Safety at work, Security regulations.
To carry out the Night Audit.
To assist in positively promoting sales within the department and maximize every sales opportunity.
To oversee the standard of meeting rooms for the next business day.
To assist in controlling departmental costs within the standards set by the departmental manager.
To ensure the security of cash, stock and equipment and to carry out all agreed departmental/Hotel procedures.


Requirements:


6 - 12 months experience in a similar role.
Excellent organisational skills and the ability to oversee & delegate work to others.
A warm, friendly and approachable personality when dealing with fellow staff and guests.
The ability to work on their own initiative, as well as being capable of working as part of a team.


Where Will You Be Working?

Courtyard by Marriott Luton Airport, featuring 250 bedrooms, 3 meeting rooms, a gymnasium and bar and bistro, is next to the developing and growing Luton airport. Courtyard by Marriott Luton Airport is managed by Lighthouse Hotel Management, which is the operational arm of the Molo Hotel Group.

What's In It for You?


Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
Enhanced benefits for all employees – including 24/7 access to an online GP
Extensive training and development programs to enhance your skills and knowledge.
Employee / Friend & Family discounts on hotel stays and dining.
Vibrant and inclusive work environment with a diverse team.
Employee recognition programs to celebrate your achievements.
Uniform & Meals on duty provided
Death in service benefit for contracted employees


Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you'll shape memories and create experiences that will last a lifetime. Apply now and become a key player in our magnificent hotel's success story!

The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.

The position of Front Office Supervisor (full time, permanent role) has become available at Courtyard by Marriott Luton Airport. Reporting into the Front Office Manager, you will be responsible for managing the smooth operation of the hotel reception desk. Ensuring that all brand standards are adhered to and that excellent standards of customer service are delivered. Your role will include running night audit, health and safety checks and dealing all guests requests. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.

Where Will You Be Working?

Courtyard by Marriott Luton Airport, featuring 250 bedrooms, 3 meeting rooms, a gymnasium and bar and bistro, is next to the developing and growing Luton airport. Courtyard by Marriott Luton Airport is managed by Lighthouse Hotel Management, which is the operational arm of the Molo Hotel Group.

Job Description:

As the Hotel Front Office Supervisor, you will play a pivotal role in creating unforgettable moments for our guests while ensuring the smooth operation of our reception desk.

Responsibilities:


Front Desk Excellence: You'll lead a team of enthusiastic front desk agents, inspiring them to provide outstanding service with a smile. Your charm and exceptional communication skills will ensure every guest receives a warm welcome, making them feel like royalty from the moment they step through our doors.
Guest Engagement: As the face of our hotel, you'll engage with guests, anticipate their needs, and go above and beyond to exceed their expectations. Your ability to build genuine connections will transform first-time visitors into loyal fans of the hotel.
Supervision and Training: You'll oversee the daily operations of the reception desk, guiding and mentoring the front desk agents to deliver exceptional service. Sharing your knowledge and expertise, you'll provide ongoing training to ensure our team is equipped with the skills needed to create magical experiences for our guests.
Problem Solving: With a keen eye for detail and exceptional problem-solving skills, you'll handle guest requests, complaints, and challenging situations with grace and efficiency. Your resourcefulness will turn obstacles into opportunities to showcase our commitment to guest satisfaction.
Collaboration: You'll collaborate closely with various departments, including housekeeping, concierge, and reservations, to ensure seamless guest experiences. Your excellent teamwork skills will foster a harmonious work environment, where everyone works together to create an exceptional stay for our guests.


Requirements


Prior experience in a supervisory or leadership role in a hotel reception department is preferred.
Excellent communication skills in English, both verbal and written. Additional language proficiency is a bonus.
A passion for delivering exceptional guest service with a friendly and approachable demeanour.
Strong organizational skills and the ability to multitask in a fast-paced environment.
Proficient computer skills, including knowledge of hotel management systems.
Flexibility to work varying shifts, including weekends and holidays, as our hotel operates 24/7.


Perks and Benefits:


Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
Enhanced benefits for all employees – including 24/7 access to an online GP
Extensive training and development programs to enhance your skills and knowledge.
Employee / Friend & Family discounts on hotel stays and dining.
Vibrant and inclusive work environment with a diverse team.
Employee recognition programs to celebrate your achievements.


Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you'll shape memories and create experiences that will last a lifetime. Apply now and become a key player in our magnificent hotel's success story!

The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.

A successful, well-established opticians are looking for a full time Optometrist at their York practice.

Optometrist - Role

• Modern opticians with advanced equipment
• 25 minute tests
• Monday to Friday
• 9 - 5:30
• Fantastic opportunity to develop further accreditations
• Pride themselves on providing excellent service and clinical care
• Advanced patient management system
• Ensuring top levels of customer service
• Continuous investment into the business
• Supportive regional manager
• Pre-screening done by dispensing staff

Optometrist - Requirements

• Fully qualified Optometrist registered with the GOC
• Drive to develop yourself as an Optometrist alongside the team around you
• Team player
• Enthusiastic
• Excellent communication skills

Optometrist - Salary

• Highly competitive salary
• Bonus
• Company benefits
• Significant discounts
• Professional fees covered
• Free parking

To avoid missing out on this opportunity, please send your CV across to Sam Bowden using the 'Apply' link as soon as possible.