Total 144 customer service job vacancies in Others category in Leicester, Leicestershire, LE5 3GH

A client within the public sector based in the East Midlands is currently recruiting for a Repairs Team Leader to join their team as soon as possible. The client is offering a full time, contract position with the ideal candidate having experience of working within a local authority environment.

The Role

Key purpose of the role is to carry out repair inspections of residential properties with experience of working on disrepair cases and understand the Pre-Action Protocol for Housing Conditions Claims.

Key responsibilities will include but not be limited to:

• facilitate and supervise housing repairs and void maintenance services.
• identify, develop and implement new business opportunities within repairs and maintenance.
• effectively lead, develop and motivate the repairs and maintenance teams (operatives), monitor and report on the delivery of the Responsive Repairs and Void Maintenance services, ensuring they meet time, cost, quality targets and the needs of residents.
• ensure all employees within the section including trade and manual employees are effectively managed, have a clear focus on quality and customer service delivery and are motivated and empowered to achieve objectives.
• provide equality in service delivery and lead on all aspects of repairs and maintenance for the Council, including management of the in-house repairs service, external material suppliers and sub-contractors.

The Candidate

To be considered for this role you will require to have an HNC/ONC in Building studies/Construction Management or equivalent level. You will also require a valid driving license as well as access to your own vehicle.

It will be essential to be in experiences in the below:

• Proven supervisory experience in the delivery of a high quality in-house (DLO) repairs and maintenance
• Experience of planned maintenance and asset management contracts
• Management experience in a construction related environment.
• Knowledge and understanding of the legal and statutory framework relating to repairs and maintenance services.
• Extensive knowledge and understanding of the legal and statutory framework relating to employment, local government and repairs and maintenance services.

The client is looking to move quickly with this role and as such are offering £25 p/h Umbrella Ltd. (approx. £20 p/h PAYE)

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

Service Care Solutions are working alongside a local authority in Lincolnshire for a Principal Auditor to join their team on a temporary basis.

Rate: £27-£28 per hour

Hours: 37 per week

Working: Remote

Location: Lincolnshire

Position Overview: We are seeking a qualified and experienced Principal Auditor to join our audit team. This role will involve overseeing the delivery of audits in Q4 to conclude our annual audit plan and ensuring that follow-up audits are completed effectively. The successful candidate will work closely with the Audit Manager and other Principal Auditors to support the audit function within our organization.

Key Responsibilities:

• Act as Principal Auditor, leading and overseeing the audit process in Q4.
• Support the Audit Manager in delivering the annual audit plan and ensuring timely completion of audits.
• Conduct follow-up audits to verify that recommendations from previous audits are implemented.
• Provide coaching and quality assurance to senior auditors, ensuring high standards of audit delivery.
• Participate in face-to-face meetings and collaborative discussions with team members and stakeholders.
• Maintain effective communication with the LCC management team to align audit activities with organizational goals.

Qualifications:

• Qualified auditor with relevant certifications.
• Strong background in financial auditing is highly advantageous.
• Proven experience in leading audit teams and managing audit processes.
• Excellent analytical and communication skills.
• Ability to work flexibly and adapt to varying workloads and deadlines.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

Director of Clinical Services

Location: Leicester
Rate Of Pay: up to £60,000 Per Year (Dependent on experience) + £250 Welcome Bonus
Shift Patterns: 40 hours Per Week, Full Time, Permanent
Information about the Role:

• You will use your clinical expertise and strong managerial skills to make a real difference to the lives of our service users.
• You will play a vital role supporting the Hospital Director in the delivery of exceptional quality, person centred care to our service users.
• Strong and dedicated leader, who is passionate about delivering consistently high levels of care. You will need to be a proactive individual, with excellent administration and clinical skills, who will ensure the team delivers excellent person centred care, helping each service users or patient enjoy the highest possible standards of life.

Duties will include:

• Leading by example to ensure consistently high levels of care are maintained
• Day to Day management of the hospital supported by the hospital Director
• Promote professional, clinical training & care & support planning within the home to maintain the health, welfare and wellbeing of the residents.
• Manage, maintain and oversee Registered nurses
• Clinical audits and reporting
• Family relationship building
• Staff supervision and appraisal
• Training of staff
• Delivering hands on care when required including some shift work (days, nights and weekends)
• Participation of on call rotas

Leadership and Management Style
· Dynamic, passionate, open participative and supportive leadership style
· Ability to demonstrate a robust performance management approach
· Strong influencing skills with the ability to shape development across the health and social care system

Skills
· Able to influence, negotiate and persuade regarding complex or sensitive issues
· Ability to operate effectively in clinical academic operational environment with multiple stakeholders
· Ability to motivate and lead staff to deliver operational objectives and standards
· Highly developed communication and interpersonal skills both verbal, written and presentation and excellent listening skills, including facilitation.
· Ability to encourage multi-professional team working and problem solving
· Ability to think and plan strategically, tactically and creatively.
· Advanced MS office: Intermediate Word/PowerPoint skills/Excel
· Attention to detail
· Team Player
· Proactive, versatile and problem solving approach
· Able to seek and exploit opportunities to advance objectives
· Robust and persistent in pursuit of objectives and maintaining personal credibility

Applicants must:

• Have a valid NMC PIN
• Registered Mental Health Nurse/Registered Nurse Learning Disabilities (5+ years post reg)
• Have sound clinical knowledge & strong leadership qualities
• Be eligible to work in the UK
• Excellent teamwork skills
• Strong organisational skills
• Good verbal/written communication skills
• Have resilience and stamina.

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Licence/Certification:

• NMC Pin (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

TO APPLY: email eleanor.binns@servicecare.org.uk or call 01772 208963

Service Care Solutions are recruiting for a Registered Mental Health Nurse (RMN) to work Permanent Contract in a private hospital.

Location: Leicester,
Rate Of Pay: £18 - £22 Per Hour (£37,440 - £45,760 per annum)
Shift Patterns: Full-time, 40 hours per week, Days / Nights

Working as an RMN at this Community Hospital, you will:

• Assess patient health problems and needs, develop and implement nursing care plans, and maintain medical records. Administer nursing care to ill, injured, and long-term service users.
• Behave in a professional and discreet manner at all times, in line with the Nursing and Midwifery Council (NMC) Code.
• Be competent and confident in managing people with long-term health conditions.
• Assess, diagnose, plan, implement, and evaluate interventions/treatments for service users with complex needs.
• Proactively identify, diagnose, and manage treatment plans for service users, as appropriate.
• Prioritise health problems and intervene appropriately in complex, urgent, or emergency situations, including initiating effective emergency care.
• Work within your competence level, recognising when to seek support.
• Produce accurate, contemporaneous, and complete records of service user interactions, consistent with legislation, policies, and procedures.
• Support, manage, and guide support workers daily.
• Commit to continual personal development to enhance your skills and the role.

• Hold a valid NMC Pin.
• Ability to work on a shift/rota pattern.
• Have the right to work in the UK.
• Minimum of 2 years of experience in a mental health setting.

This Community Hospital offers a flexible environment designed to support each patient's progress along their rehabilitation pathway. The hospital is a 31-bedded facility in Leicester, providing holistic services for women between 18-65 with complex mental health needs, including personality disorders, serious and enduring mental illness, co-morbidity, and a history of complex trauma.
Service Care Solutions is the recruitment team for this role.

A client within the Public Sector based in the East Midlands is currently recruiting for a Waste Recycling Officer to join their Waste team as soon as possible. The client is offering a full time, temporary contract position with the ideal candidate having experience of working within a similar role with a local authority.

The Role
You will have previous experience of working in a similar role and a relevant CoTC that covers both transfer of non-hazardous waste, and transfer of hazardous waste. In this role you will be required to cover across all Recycling Sites within the Leicestershire area therefore being able to commute using own vehicle is key.

Key duties will include;

• Completing HR related tasks (supporting the onboarding process for new starters, undertaking one to ones, return to works, Annual Performance Reviews, intermediate policy processes such as writing and implementing support plans and personal risk assessments, occupational health referrals and undertaking investigations into disciplinary and attendance or poor performance)
• Delivery of training through workbooks and / or supporting those completing learning through e-learning
• Developing and delivering toolbox talks and other training packages / safety briefings
• Drafting of, monitoring and enforcing the Council's safe systems of work and risk assessments for all site operations
• Ensuring records for waste movements are accurate and appropriately filed and that waste transfer paperwork is compliant with the sites' Environmental Permit and the Waste Duty of Care
• Drafting of processes, monitoring and enforcing the Council's Quality Management System for processes at the RHWS
• Effective and efficient stock control of consumables, PPE & Uniform, equipment and fuel
• Driving from time to time a Council 3.5ton box van
• Handling of intermediate complaints from customers face to face, by telephone and by email.

Full PPE will be provided for this position along with a Body Wear Camera,

About you;
Essential

• Good IT skills and familiar with MS Office or equivalent packages
• Good interpersonal skills
• Good numeracy and literacy skills
• Experience of dealing with customers
• Experience in contract management, management of waste operations and in the supervision and management of employees in the waste management industry or similar workplace.
• Experience of delivering training packages
• Valid UK drivers' license for driving up to a 3.5 ton vehicle, access to own vehicle and insurance to cover business use. (Mileage will be claimable in line with the councils policies).

Desirable

• Have a valid and relevant Certificate of Technical Competence with the appropriate evidence of continued competence
• Experience of driving a vehicle up to 3.5 ton

This role will be on a 37 hour week ongoing temporary contract.

For more information on this vacnacy, contact Prakash today by emailing prakash.panchani@servicecare.org.uk or call 01772 208967.