Total 7 customer service job vacancies in Others category in le2 2bd

A client within the Public Sector based in the East Midlands is currently recruiting for a Waste Recycling Officer to join their Waste team as soon as possible. The client is offering a full time, temporary contract position with the ideal candidate having experience of working within a similar role with a local authority.

The Role
You will have previous experience of working in a similar role and a relevant CoTC that covers both transfer of non-hazardous waste, and transfer of hazardous waste. In this role you will be required to cover across all Recycling Sites within the Leicestershire area therefore being able to commute using own vehicle is key.

Key duties will include;

• Completing HR related tasks (supporting the onboarding process for new starters, undertaking one to ones, return to works, Annual Performance Reviews, intermediate policy processes such as writing and implementing support plans and personal risk assessments, occupational health referrals and undertaking investigations into disciplinary and attendance or poor performance)
• Delivery of training through workbooks and / or supporting those completing learning through e-learning
• Developing and delivering toolbox talks and other training packages / safety briefings
• Drafting of, monitoring and enforcing the Council's safe systems of work and risk assessments for all site operations
• Ensuring records for waste movements are accurate and appropriately filed and that waste transfer paperwork is compliant with the sites' Environmental Permit and the Waste Duty of Care
• Drafting of processes, monitoring and enforcing the Council's Quality Management System for processes at the RHWS
• Effective and efficient stock control of consumables, PPE & Uniform, equipment and fuel
• Driving from time to time a Council 3.5ton box van
• Handling of intermediate complaints from customers face to face, by telephone and by email.

Full PPE will be provided for this position along with a Body Wear Camera,

About you;
Essential

• Good IT skills and familiar with MS Office or equivalent packages
• Good interpersonal skills
• Good numeracy and literacy skills
• Experience of dealing with customers
• Experience in contract management, management of waste operations and in the supervision and management of employees in the waste management industry or similar workplace.
• Experience of delivering training packages
• Valid UK drivers' license for driving up to a 3.5 ton vehicle, access to own vehicle and insurance to cover business use. (Mileage will be claimable in line with the councils policies).

Desirable

• Have a valid and relevant Certificate of Technical Competence with the appropriate evidence of continued competence
• Experience of driving a vehicle up to 3.5 ton

This role will be on a 37 hour week ongoing temporary contract.

For more information on this vacnacy, contact Prakash today by emailing prakash.panchani@servicecare.org.uk or call 01772 208967.

Service Care Solutions have an opportunity for Waste Recycling Assistants to join a client we are working with in Leicestershire.

Working in the role of Waste Recycling Assistant, you will be based at Oadby Recycling and Household Waste Recycling Centre on a full time temporary contract assisting customers to dispose of waste materials whilst maximising site recycling rates.

Key duties will include:

• Assist and advise with the recycling and disposal of waste materials at all RHWS, offering to show or help customers rather than tell them the correct place to deposit their waste
• Ensure waste streams are not mixed, and are separated correctly
• Maintain and ensure clean loads of recyclates before sending to disposal point and that loads that leave the site are not contaminated
• Maintain RHWS services in accordance with Health and Safety, Quality and Environmental management systems and follow health and safety procedures and safe systems of work
• Maintain compliance with all legislative requirements including the site operating and environmental licenses
• Maintain a clean and tidy work environment
• Check permits for vans and trailers, or for permitted waste
• Ensure maintenance schedules are adhered to
• Identify opportunities to improve customer service and recycling rates
• Communicate with customers, responding to queries or complaints. Build effective relationships through customer contact and consistency of approach in all customer communications

Requirements for this role:

• Be flexible to work outside of normal working hours including bank holidays, weekends and out of hours working.
• Working at different Waste Recycling Centres
• Attend training courses, meetings and conferences

For more information on this vacancy, and to apply, contact Prakash today via email to prakash.panchani@servicecare.org.uk or call 01772 208967.