Total 44 customer service job vacancies in Others category in norwich and beccles nr1 2dh

A great opportunity has come up for an experienced electrician to work with our client based in South Shields. You'll be conducting EICR's and repairs to our clients managed properties.

Rate: £20 LTD an hour
Hours: 37 hours a week
Days: Monday - Friday

Job Description

• Organise and carry out the design, installation, maintenance, testing and repair work for the domestic properties,
• Manage stock/supplies to ensure works are not delayed.
• Carry out responsive electrical repairs.
• Co-ordinate the services of other trades and work with colleagues, contractors and partners to ensure a seamless and excellent service to customers.

Requirements

• 2391 or equivalent
• 18th edition
• NVQ Level 3 Installations
• Driving License

Housing IDVA (Independent Domestic Abuse Advisor)

We are seeking a skilled and compassionate Housing IDVA to join our Violence Against Women and Girls (VAWG) service. In this role, you will provide crisis intervention, advocacy, and housing-related support to women survivors of domestic abuse. You will collaborate closely with housing providers and local councils, upskill housing practitioners, and provide vital support to women with housing challenges, ensuring their voices guide every stage of the process.

As part of the dynamic team, you will engage survivors, assess risks and needs, and develop safety plans. You will manage a caseload of survivors while offering expertise in housing, tenancy, and risk management. This role is essential to ensuring women with complex housing needs can access secure accommodation and have the support needed to live safely.

• Engagement & Advocacy: Proactively reach out to housing service providers and local councils to introduce the service, enhance their response to domestic abuse, and encourage referrals. You will co-locate in housing services four days a week, providing briefings and supporting upskilling of housing workers.
• Case Management: Hold a caseload of survivors and conduct comprehensive risk and needs assessments for women facing domestic violence. Develop tailored support plans focused on short- and long-term safety planning, and offer appropriate advocacy and multi-agency referrals.
• Housing Support: Provide expert advice on housing rights and options, support tenancy sustainment, and address barriers to accessing housing support for survivors.
• Safeguarding: Assess risks to children and adults, ensuring safety measures are in place, and refer cases to safeguarding and Adult at Risk services where appropriate. Attend multi-agency meetings to advocate for clients' safety and wellbeing.
• Monitoring & Reporting: Ensure accurate and secure case recording and provide internal and external reports for safeguarding conferences, team meetings, and evaluation purposes. Collaborate with the Data Insights Analyst to ensure project monitoring and evaluation.
• Crisis Intervention: Participate in the duty team rota, conducting intake assessments and providing immediate crisis intervention as required.

Essential Knowledge and Qualifications

• Relevant qualification or training in domestic abuse, criminal justice, housing, or social work.
• Thorough understanding of domestic violence dynamics, including physical, emotional, and sexual abuse, forced marriage, and so-called 'honour-based violence.'
• In-depth knowledge of housing systems, tenancy sustainment, and the legal rights of survivors.
• Knowledge of safeguarding procedures and legislation for both children and adults.

Essential Experience

• Experience working with women affected by domestic abuse, particularly those with complex housing needs.
• Strong risk and needs assessment skills, including safety planning and crisis intervention.
• Proven experience of partnership working with housing providers or in a housing-focused role.
• Demonstrated ability to advocate for survivors and work effectively within multi-agency partnerships.

How to apply:
To apply submit your CV or contact oliver.jefferson@servicecare.org.uk or contact 01772 208962.

Senior Specialist Housing Advocate

We are seeking an experienced Senior Specialist Housing Advocate to join our dynamic team, working closely with women who have survived domestic abuse and are in urgent need of housing solutions. You will play a critical role in delivering advocacy, support, and interventions that prioritise survivors' safety, autonomy, and housing needs.

The successful candidate will work across the boroughs of Hammersmith and Fulham, Westminster, and Kensington and Chelsea, providing proactive outreach to women with complex needs, including those who are homeless or facing mental health challenges. Your role will involve working closely with key partners such as local authorities, homelessness teams, and housing associations, using your expertise to ensure survivors can access safe and appropriate accommodation.

As a Senior Specialist, you will lead service delivery, support the Service Manager, and supervise a Housing Advocate. You will manage a caseload, support front-line work, and ensure that all processes are compliant with best practices in housing and domestic abuse sectors.

• Survivor Engagement: Conduct proactive outreach and assessments, ensuring survivors engage with the service and have access to safety plans and housing options.
• Comprehensive Casework: Deliver high-quality crisis intervention, advocacy, and support, addressing housing, legal rights, welfare, and other urgent needs for women and children affected by domestic abuse.
• Risk & Safety Planning: Manage risks through safety plans and support survivors in navigating housing and other related systems.
• Team Leadership: Line manage and support the Housing Advocate, promoting professional growth and ensuring a high level of service.
• Partnership Working: Foster relationships with key stakeholders, including local authorities and housing associations, to improve outcomes for survivors.
• Data & Reporting: Ensure accurate case recording and contribute to internal and external reports. Monitor service delivery and quality, ensuring best practice.
• Operational Support: Assist the Service Manager in reviewing procedures, deputise when needed, and ensure that staffing and resources align with service needs.

Knowledge & Qualifications

• Relevant qualification/training in areas such as domestic abuse, social work, or housing (Desirable).
• Excellent understanding of domestic abuse, housing needs, and the impact on women and children (Essential).
• Knowledge of housing options for survivors of domestic abuse, including homelessness and social/private housing sectors (Essential).
• Understanding of safeguarding practices and relevant legislation (Desirable).

Experience

• Proven experience working with women affected by domestic abuse and supporting their housing needs (Essential).
• Strong background in project management, partnership working, and stakeholder engagement (Essential).
• Experience with risk assessments, safety planning, and managing complex caseloads (Essential).
• Experience of crisis management and delivering support to women with multiple/complex needs (Essential).

How to apply:
To apply, Submit your CV or contact oliver.jefferson@servicecare.org.uk or contact 01772 208962

Our Client in Newcastle NE7 are looking to add an experienced Plasterer to their team. You will be based in the Newcastle area working as part of our client's property maintenance teams.

The Working Hours will be:
Monday - Friday
08:00-16:00

The Pay Rate will be:
£17 LTD Per Hour

Responsibilities include:

• You will be responsible for general plastering maintenance and improvements to domestic and untenanted properties.
• Working with bathroom, kitchen and other required areas to deliver high quality work exceeding minimum industry standard quality.
• Delivering the highest quality maintenance plastering work.
• Pre inspect and diagnose selected repair requirements.
• Ensure that repairs and maintenance improvement works are undertaken in a considerate manner within agreed timescales, meeting customer satisfaction and needs.

Candidate Requirements:

• Attainment of an NVQ Level 2 or equivalent in Plastering.
• 2 years' Experience
• Full UK Driving License

Placement Officer

Service care Solution are currently recruiting for a Placement Officer in Kensigton and Chelsea.

The Placement Officer will Work in a small team serving 2 councils sourcing private and voluntary placements for children & young people age 0-25, in a range of settings including foster care, residential children's homes, residential family assessment centre, and Semi-Independent Living accommodation.

Pay rate - £161.29 per day / £205.05 ltd (umbrella)

Main Responsibilities

As a Placement Officer, you will be responsible for:

• To assist the team and managers to: manage the children's placement budget; meet performance targets relating to the placement of LAC; utilising management information as required.
• Maintain IT (Mosaic) databases and be proficient in the use of 'Word' applications.
• Undertake quality assurance (QA) of placements (via virtual and in-person) and complete written reports to evidence QA findings of residential, fostering and semi-independent provisions and these offer value for money.
• Take responsibility for financial management, including savings delivery; ensure placements provide value for money; and the placement is efficient use of resources.

Requirements:

• Enhanced DBS
• Experience in a similar role
• Educated to degree level or equivalent evidence of continuing professional development

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Placement Officer role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Our Client in South Tyneside are looking to add an experienced Joiner to their team. You will be based in the South Tyneside area working as part of our client's void maintenance teams.

The Working Hours will be:
Monday - Friday
08:00-16:00

The Pay Rate will be:
£20 LTD Per Hour

Responsibilities include:

• You will be responsible for general carpentry maintenance and improvements to domestic and untenanted properties.
• Working with bathroom, kitchen and other required areas to deliver high quality work exceeding minimum industry standard quality.
• Delivering the highest quality maintenance joinery work.
• Pre inspect and diagnose selected repair requirements.
• Ensure that repairs and maintenance improvement works are undertaken in a considerate manner within agreed timescales, meeting customer satisfaction and needs.

Candidate Requirements:

• CSCS
• Attainment of an NVQ Level 2 or equivalent in Joinery/Carpentry.
• 2 years' Experience
• Full UK Driving License

Are you a Practitioner Psychologist looking for a remote role?

Service Care Solutions are recruiting for a Band 8a Clinical Psychologist for a LOCUM contract supporting Norfolk and Suffolk NHS Trust. We have two positions available, one providing therapeutic support to Children and Young People, and another providing support to Adults - both with Complex Mental Health Issues.

Band 8a Psychologist.
Pay: £35 LTD p/h + £250 Welcome
Location: North Norfolk
Hours: 37.5hrs Monday - Friday
Contract: Hybrid (Desirable) | Remote (Accepted DOE)

Key Responsibilities:

• To communicate highly complex and sensitive information to clients and to other agencies where there may be differing opinion, hostility and the potential for violence. Clinical work will involve frequent involvement with highly emotive and distressing casework.
• To carry out comprehensive psychological and cognitive assessments and formulate and implement psychological interventions.
• To provide specialist psychological advice, guidance and consultation to other professionals contributing to the patient's formulation, diagnosis and treatment plan and to provide advice to other professionals on psychological aspects of risk assessment and management.

Essential:

• Post-graduate doctorate degree (or its equivalent if trained prior to 1996) in clinical psychology, accredited by BPS
• Ongoing further specialist training / accredited short courses.
• Supervisor training, to be a supervisor of doctoral programme clinical psychology trainees or willing to undertake training.
• Registered as a Practitioner Psychologist with the Health and Care Professions Council (HCPC)

Benefits

• Four weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Exceptional referral bonuses
• Specialists mental health consultants offering single point of contact
• Frequent notifications for upcoming opportunities via text and email
• Ltd & PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
• FREE DBS disclosures provided via fast track online services
• FREE Occupational Health Check and Immunisations

Are you happy with your current agency? At SCS, we believe in rewarding your loyalty and hard-work!

• £150 Agency Switch Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
• £250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of two weeks in your new placement.
• £750 Referral Bonus - Simply refer your friend. If they get the role, we'll give you up to £750.

To Apply:
Please contact Eleanor: eleanor.binns@servicecare.org.uk | (01772) 208 963

Do you know someone who may be interested? Simply send me their details - If they join and begin work with Service Care Solutions for the first time, you will be entitled to a Referral Bonus of up to £750!

A new long term placement has become available for a Band 6 Mental Health Practitioner to work in the Youth Service based in Norwich.

This role is 37.5 hours per week with a pay rate of £26-£27 ltd per hour.

Young-People focused assessment and formulation. Confidence in contributing to MDT discussions, and providing support/leadership to less senior members of the team. The ability to swiftly build relationships with young people, whilst safely managing risk. Developed skills in delivering therapeutically-informed interventions.

Placement details
Assessment, formulation. Waiting-list calls to young people. Care planning, risk assessment and co-ordinating support for young people within an MDT and mutli-agency context.

For more details or to be considered, please respond directly to this email with your CV.

We also offer a £150 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

We also have £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

The benefits of working with Service Care Solutions:

- DBS disclosures provided via fast track online services free of charge

- 3 weekly payroll runs

- £250 training allowance
- Excellent pay rates
- Specialist mental health consultants offering single point of contact
- Frequent notifications of upcoming opportunities via text and email
- Ltd and PAYE payment options available
- Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities