Total 193 customer service job vacancies in Others category in ruby lodge care home inspiration way sowerby thirsk north yorkshire yo7 1ts

• Manages base-wide service contracts.
• Supervises approximately 8 QAEs to ensure they perform and document inspections, coordinate with affected parties, prepares changes to contracts or purchase orders, maintains files, and investigate and resolve customer complaints.
• Coordinates service contracts and purchase orders with functions across the base. Applies knowledge of other disciplines to determine coordination required to ensure all requirements have been addressed.
• Plans and directs accomplishment of new and recurring requirements for prompt submission and award.
• Functions as a QAE during peak workloads Prepares inspection schedules for random sampling, periodic, and 100% inspection and inspects contractor performance based on schedule.

Performs tasks with several steps or sequences of tasks such as:  sets up food service counters, steam tables, dining room tables, and side service stands with hot and cold food, including meats, vegetables, salads, desserts, bread, butter, and beverages.  Serves food cafeteria-style to diners.  Serves tables family-style by placing dishes of food on tables and refilling as necessary.  Makes coffee in large urns according to the number of servings desired, with responsibility for timing and brewing.  Makes a variety of fruit and vegetable salads such as fresh fruit, tossed green, tomato and lettuce, and lettuce wedges.  Serves food in standard portions by placing uniform amounts in small dishes or glasses in prescribed quantities.  Makes simple sandwiches.  Packs box lunches.  Maintains water and detergent levels in dishwasher; removes strainer pans, inspection doors, etc., for proper cleaning of dishwasher, inside and out; removes calcium deposits as required; and restores room to orderliness.

May unload food from delivery trucks and move heavy garbage cans.   May operate cash register and be responsible for own change fund.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner.  Takes action to solve problems quickly.  Alerts the higher-level supervisor, or proper point of contact for help when problems arise.  Adheres to safety regulations and standards.  Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.  Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other related duties as required.

What to Expect

• Supervises assigned personnel, establishes and approves work schedules, assigns work, trains employees, counsels employees, approves/disapproves leave, recommends commendatory/disciplinary actions, resolves employee problems. Orders foods and supplies to maintain proper operating levels. 
• Maintains daily administrative work, including preparation and submission of accounting records, and operational reports. 
• Responsible for inventory, cash controls, accountability and security of merchandise and equipment.  Conducts physical inventories and prepares inventory reports.
• Supervises the preparation and sale of food items.
• Receives and checks quality of food and supply items.
• Ensures optimum stock availability through periodic stock counts and maintenance of sales records to ensure correct pre-preparation, issuance and consumption is in accordance with requirements.
• Lifts and carries objects up to 45 lbs independently and objects over 45 lbs with assistance. 
• Performs other related duties as assigned. 

Performs tasks with several steps or sequences of tasks such as:  sets up food service counters, steam tables, dining room tables, and side service stands with hot and cold food, including meats, vegetables, salads, desserts, bread, butter, and beverages.  Serves food cafeteria-style to diners.  Serves tables family-style by placing dishes of food on tables and refilling as necessary.  Makes coffee in large urns according to the number of servings desired, with responsibility for timing and brewing.  Makes a variety of fruit and vegetable salads such as fresh fruit, tossed green, tomato and lettuce, and lettuce wedges.  Serves food in standard portions by placing uniform amounts in small dishes or glasses in prescribed quantities.  Makes simple sandwiches.  Packs box lunches.  Maintains water and detergent levels in dishwasher; removes strainer pans, inspection doors, etc., for proper cleaning of dishwasher, inside and out; removes calcium deposits as required; and restores room to orderliness.

May unload food from delivery trucks and move heavy garbage cans.   May operate cash register and be responsible for own change fund.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner.  Takes action to solve problems quickly.  Alerts the higher-level supervisor, or proper point of contact for help when problems arise.  Adheres to safety regulations and standards.  Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.  Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other related duties as required.

• Responsible for directing and managing program and administrative operations for one or more counties.
• Carrying out permanent and ad hoc farm bill programs and policies established by USDA as well as crop insurance operations under policies established by the Risk Management Agency (RMA).
• May perform farm loan program assignments based on authorities delegated.
• Performing office and field activities as needed to accomplish program objectives.
• Managing and directs activities of subordinate staff.

*PERMANENT*

City of Doncaster Council is seeking passionate and experienced social workers to join our dedicated Children and Young People's Team (CYPT). Our team is focused on delivering high-quality services that help children feel safe, supported, and empowered to achieve their full potential.

City of Doncaster Council has been recognized as Council of the Year 2023 by the LGC and MJ and has retained an Ofsted "Good" rating for its Children's Services. Join our ambitious and collaborative team in a council that values innovation, excellence, and positive outcomes for families.

• Work collaboratively with families, children, and multi-agency partners to develop and implement effective Child in Need, Child Protection, and care plans.
• Ensure timely, creative, and meaningful interventions to safeguard and promote the well-being of children and young people.
• Handle complex cases with confidence and professionalism, focusing on achieving the best outcomes for service users.
• Contribute to the council's commitment to the Signs of Safety approach.
• Actively engage in professional supervision, development programs, and team meetings to continuously enhance your practice.

• Experience: Minimum 3 years post-qualification experience in statutory children's social work.
• Qualifications: Degree in Social Work and registration with Social Work England.
• Skills: Strong written and verbal communication, confident decision-making, and effective teamwork.
• Knowledge: Comprehensive understanding of relevant legislation, policies, and safeguarding procedures.
• Eligibility: This role does not offer sponsorship; applicants must have the right to work in the UK.

• A competitive salary up to £41,438 (DOE).
• Relocation package for eligible candidates.
• Access to a robust CPD program and the Practice Development Hub.
• Flexible working options and a commitment to health and well-being.
• Supportive teams with experienced managers and high-quality supervision.

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

*PERMANENT*

Barnsley Metropolitan Borough Council is seeking passionate and experienced social workers to join our dedicated Children and Young People's Team (CYPT). Our team is focused on delivering high-quality services that help children feel safe, supported, and empowered to achieve their full potential.

Barnsley Council has been recognized as Council of the Year 2023 by the LGC and MJ and has retained an Ofsted "Good" rating for its Children's Services. Join our ambitious and collaborative team in a council that values innovation, excellence, and positive outcomes for families.

• Work collaboratively with families, children, and multi-agency partners to develop and implement effective Child in Need, Child Protection, and care plans.
• Ensure timely, creative, and meaningful interventions to safeguard and promote the well-being of children and young people.
• Handle complex cases with confidence and professionalism, focusing on achieving the best outcomes for service users.
• Contribute to the council's commitment to the Signs of Safety approach.
• Actively engage in professional supervision, development programs, and team meetings to continuously enhance your practice.

• Experience: Minimum 3 years post-qualification experience in statutory children's social work.
• Qualifications: Degree in Social Work and registration with Social Work England.
• Skills: Strong written and verbal communication, confident decision-making, and effective teamwork.
• Knowledge: Comprehensive understanding of relevant legislation, policies, and safeguarding procedures.
• Eligibility: This role does not offer sponsorship; applicants must have the right to work in the UK.

• A competitive salary up to £44,464 (DOE).
• Welcome and retention payments totaling £3,000 over 36 months.
• Relocation package for eligible candidates.
• Access to a robust CPD program and the Practice Development Hub.
• Flexible working options and a commitment to health and well-being.
• Supportive teams with experienced managers and high-quality supervision.

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

*PERMANENT POST*

Barnsley Metropolitan Borough Council are looking for a committed and experienced Advanced Practitioner to join their Children and Young Persons Team. This role is perfect for a qualified social worker ready to take the next step in their career, championing best practices and leading by example. As an Advanced Practitioner, you will take on complex cases, mentor colleagues, and contribute to the development of high-quality services that make a real difference to children, young people, and their families.

• Lead on complex cases, providing expert guidance and support to team members.
• Build effective relationships with children, families, and partners to promote positive outcomes.
• Ensure statutory responsibilities and quality standards are consistently met.
• Provide professional supervision, coaching, and mentoring for less experienced staff and students.
• Promote and lead practice development, contributing to a culture of continuous learning.
• Maintain accurate records and use data to inform and improve practices.
• Work collaboratively with multi-agency partners to assess and meet the needs of service users.

• Qualifications: Degree in Social Work or equivalent and registration with Social Work England.
• Experience: Minimum 4 years post-qualification experience in statutory children's social work, with evidence of supervision and mentoring.
• Skills: Strong communication, decision-making, and leadership abilities.
• Knowledge: In-depth understanding of legal and policy frameworks, including safeguarding, assessment, and risk management.
• A commitment to reflective practice and professional development.

• £1,000 upon signing the contract.
• £1,000 after 18 months of service.
• £1,000 upon completing 36 months of service.

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

Our Local Authority client based in West Yorkshire is currently recruiting for an Interim Director of their Environmental Services Team asap.

This is a full time, ongoing temporary contract for at least 6 months offering hybrid working and a day rate of between £475 - £550 per day Umbrella LTD (£375 - £430 PAYE)

The purpose of the role is to lead all waste related services and contracts, fleet management and transport operations, countryside management and the maintenance of the councils street scene.

The ares include:

• Domestic and Commercial Waste Operations
• Strategic Waste (Waste PFI Contract Lead)
• Street Cleansing
• Public Rights of Way
• Highways Infrastructure
• Transport Services Fleet Maintenance and Management as well as Passenger Transport
• Grounds maintenance and countryside management.
• Flood risk management

Responsibilities:

• Supporting, developing, promoting and maintaining constructive multi-agency working to ensure the Council can deliver its priorities, overall aims and objectives ensuring the delivery of high quality services that focus on the needs of local people.

Requirements:

• Knowledge of Waste collection, recycling and disposal
• Understanding of how to deliver operational services with the lowest environmental impact.
• Excellent understanding of both contract and relationship management including negotiating
• Proven track record of successful leadership.
• Significant experience of Environmental legislation and in a field related to Environment based services including specifically waste management.

If interested of require any additional information, please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk

Job Title: Deputy Manager, Approved Premises
Location: Bradford
Salary: £37,214 per annum
Hours: 40 hours per week, including some unsociable hours
Additional Requirements: Some travel may be required, including occasional overnight stays. The role may require work from various locations and participation in the on-call rota.

About the Role

We are seeking a Deputy Manager to join our approved premises in Bradford. This position offers a unique opportunity to make a tangible impact by leading, supporting, and guiding both staff and clients in line with our Christian mission and values. This role is integral to our commitment to providing a Christ-centred, positive environment where clients can reach their potential and experience genuine pastoral support.

A Christian faith reference is required for this role.

Job Purpose

To assist the Manager in leading a dynamic Intensive Approved Premises (IAP) in accordance with Christian values, ensuring that we meet all contractual obligations and foster a supportive environment for staff, clients, and stakeholders. The Deputy Manager will be responsible for championing positive outcomes and nurturing a Christ-centred workplace culture.

Key Responsibilities

1. Staff Supervision and Pastoral Support

• Supervise staff and provide Christian pastoral support, fostering a workplace ethos rooted in Christian values, including "Christ-like" behavior.
• Serve as a role model of faith, actively demonstrating belief in Christ through leadership actions.

• Engage with Christian practices within the organization, such as leading prayers, devotionals, and worship.
• Represent the Trust at faith-based events, delivering talks, and leading worship to build and maintain a local and national supporter base.

• Lead in assessing and managing risk, overseeing physical and situational security measures to ensure the safety of the public, staff, and clients.
• Liaise with stakeholders to support effective risk management.

Maintain a calm, composed approach when addressing challenging behavior and risk factors among clients through knowledge, and planning.

If you are interested in this role, please contact Andy at Service Care Solutions on 01772 208962 or email andrew.quinney@servicecare.org.uk

Hourly Pay from £13 PAYE per hour / £18 ltd (umbrella pay rate) - £15 PAYE per hour / £20 ltd (umbrella pay rate)

Service Care Solutions is looking for a committed and empathetic Prison Support Worker to join our team, working across two sites near Leeds. This contract role involves splitting your time between HMP Leeds (three days per week) and HMP Wealstun, totalling 35 hours a week. The position requires an enhanced DBS check and prison vetting clearance.
Key Responsibilities:
As a Prison Support Worker, your primary role will be to provide comprehensive support to individuals within the prison system, helping them navigate their time in custody and preparing them for life after release. Your key responsibilities will include:

• 
  Assessing Needs: Conduct initial and ongoing assessments to identify the specific support needs of each participant. Provide tailored advocacy, mentoring, advice, and guidance to meet these needs effectively.
• 
  Case Management: Engage and case-manage eligible participants on the CFO Evolution programme, offering ongoing resettlement support. You will also be responsible for completing pre-release inventories and associated actions to ensure participants are well-prepared for their transition back into the community.
• 
  Quality Assurance & Reporting: Develop and implement detailed Action Plans, designing and delivering appropriate activities, training programmes, and interventions. You will be expected to lead high-quality 1:1 and group sessions, monitor participants' progress, and contribute to internal quality assurance processes. Regularly provide timely monthly reports on progress against agreed outcomes.
• 
  Team Collaboration: Build strong working relationships with HMPPS, other agencies, and colleagues within the prison system. You will also collaborate with the local CFO Activity Hub to facilitate effective through-the-gate transitions and ensure a smooth handover to community-based support workers.

Person Specification:
We are looking for candidates who possess the following skills, knowledge, and attributes:

• 
  Experience: A background in working intensively with individuals, particularly those from marginalized or offender backgrounds, is essential. Experience in training, guidance, advice, or counseling environments is highly desirable.
• 
  Knowledge: A strong understanding of the issues affecting the rehabilitation of offenders, desistance theory, and the prison environment is crucial. You should also be knowledgeable about local and national training, education, and employment opportunities for offenders.
• 
  Skills & Abilities: We seek individuals with excellent communication, interpersonal, and IT skills, along with the ability to work independently and as part of a team. You should be self-motivated, flexible, and capable of developing positive working relationships with a wide range of stakeholders.
• 
  Attitude: A positive, empathetic, and resilient attitude is essential. You must have a strong belief in the ability of people to turn their lives around and a commitment to consultative and collaborative working practices.

If you are interested in this role, please contact Andy at Service Care Solutions on 01772 208962 or email andrew.quinney@servicecare.org.uk

Service Care Solutions is currently seeking a dedicated and compassionate Wing Facilitator to join our team at HMP Wealstun, near Leeds. This is a full-time position, offering 35 hours per week with a competitive salary of up to £28,000 following a successful probationary period. The role comes with a generous benefits package, including 30 days of annual leave plus bank holidays.

Role Overview:
As a Wing Facilitator, you will play a pivotal role in the rehabilitation and resettlement of offenders, providing them with the support and guidance they need to reintegrate into society. Your responsibilities will include:

• 
  Assessing & Supporting Participants: You will engage with participants on the CFO Wing, providing ongoing resettlement support and managing their cases. You will also facilitate high-quality, engaging group sessions to encourage active participation and completion of their action plans.
• 
  Monitoring & Reporting: Regularly track participants' progress, conduct reviews, and complete necessary pre-release actions. You will also contribute to quality assurance processes, ensuring compliance with standards and reporting on outcomes monthly.
• 
  Team Collaboration: You will work closely with HMPPS, external agencies, and colleagues to provide holistic resettlement support, including effective through-the-gate transitions to community support workers.

What we're looking for:

We are seeking individuals with a strong commitment to supporting those in need, particularly those with experience in working intensively with marginalized individuals or offenders. The ideal candidate will possess:

• 
  Experience: Background in supporting individuals' progression, especially within training, guidance, or counseling environments. Experience in working with offenders is desirable.
• 
  Qualifications: Information Advice and Guidance or teaching qualifications (or equivalent) are desired, along with high-level guidance skills for delivering 1:1 and group sessions.
• 
  Knowledge: Understanding of rehabilitation issues, desistance theory, and the prison environment, along with awareness of training, education, and employment opportunities for offenders.
• 
  Skills & Abilities: Strong communication, interpersonal, and IT skills are essential, as is the ability to assess and support learners with complex needs.
• 
  Attitude: We value a positive, empathetic, and resilient attitude, with a strong belief in the potential for people to turn their lives around.

What we offer:

In return for your commitment, we offer a comprehensive induction, ongoing learning and development opportunities, continuous support, and supervision to help you succeed in this role.
If you are passionate about making a difference and believe you have the skills and experience we're looking for, we encourage you to apply.

How to apply:
Please send your up-to-date CV to Mark White at mark.white@servicecare.org.uk. We are looking for someone to start as soon as possible, so don't delay in submitting your application.

A client within the public sector based in West Yorkshire is currently recruiting for a Building Safety Manager to join their team as soon as possible. The client is offering a full time, permanent position with the ideal candidate having experience of working within a data management environment.

The Role

Key purpose of the role is to deliver strategic management of building safety, supporting the Head of Service in developing long terms plans to provide homes and services that put residents and communities first, and are fit for the future.

Key responsibilities will include but not be limited to:

• Lead and coordinate the development and delivery of a robust regime for building safety
• management and related compliance and performance reporting.
• Support the Head of Service in establishing overall asset strategies, investment profiles and option appraisals based on up to date, reliable building safety data.
• Coordinate the collection, management and use of building safety data to enable timely actions to be taken and compliance maintained.
• Work collaboratively with colleagues and other key enablers and partners to develop and deliver programmes of work, commissioning specialist input where required.

The Candidate

To be considered for this role you will require a Construction and Built Environment or Project Management: Degree level qualification or equivalent experience.

The below skills would be essential for the role:

• Relevant management level knowledge and experience of Compliance and Building Safety Regulatory Frameworks, British Standards and current sector best practice in social housing.
• Proven ability to coordinate the management of specialist building safety information, advice and support in social housing.
• Proven track record of data management, performance reporting, trend analysis and risk profiling.

The client is looking to move quickly with this role and as such are offering up to £55,267 per annum.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.