The starting salary for this full-time, permanent position is £27,897 per annum based on a 36 hour working week.
This role is open to remote working meaning you aren't required in the office 5 days a week. In support of our people and our greener futures strategies, we'd welcome a conversation with the successful candidate on what remote working may look like for you.
Join us in making a difference for Surrey families!
Are you passionate about making a positive impact for Surrey's families? The Family Information Service is at the heart of Surrey's 'Early Help' system, committed to providing essential information and support to empower families. We believe in addressing challenges at the earliest opportunity, preventing issues from escalating and fostering a community where every family thrives.
Our role
The Family Information Service plays a pivotal role in ensuring families have access to the resources they need to stay healthy, safe and well-informed about the opportunities available to them. As part of the 'Early Help' system, we are dedicated to working collaboratively with families and partner organisations to make a lasting difference. Additionally, we deliver the SEND Local Offer.
Your opportunity
As a key member of our team, you will respond to families and practitioners who reach out to us for guidance and support through our enquiry service. Your role also extends to creating content for our website and social media and updating the directory of services, ensuring that our information remains current and accessible.
Who are we looking for?
We are seeking someone who will thrive on connecting with families who might be facing diverse challenges. Whether you're engaging with our families, crafting compelling materials for publication or navigating content management systems; you'll play a crucial role in amplifying our impact. Your ability to communicate effectively, be it over the phone, email, letters or face-to-face interactions, will be vital.
To be considered for shortlisting for this position, your CV and personal statement will need to evidence the following:
- Some experience of supporting children, families and professionals
- Excellent communication skills across various channels
- Proficiency in writing for the web, social media or other communication platforms
- Familiarity with, or knowledge of, the Family Information Service
We value adaptable and proactive individuals who are ready to make a difference. If you are passionate about social impact, eager to learn and ready to contribute to the well-being of Surrey families, we want to hear from you!
At Surrey we work together openly and honestly to provide our residents with an excellent service that is inclusive and respectful of all. We offer a wide range of benefits that allow you to develop within your career without having to sacrifice your work/life balance.
You can read more about our benefits, vision and values on our website by clicking apply.
The job advert closes at 23:59 on 13th December 2023 with interviews to follow.
An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.
Contact Details
For further information about this role please contact Michael Pipe on mobile 07790 369982
We look forward to receiving your application, please click on the apply online button below to submit.
Benefits
From flexible working to job sharing we are committed to providing a healthy work life balance. For more information about the wide variety of benefits you can take advantage of please visit our website.
Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.
We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
