Job Description: General ManagerCompany: Satkar Ltd RestaurantLocation: Peterborough, UKPosition Overview:Satkar Ltd Restaurant,.....
Job Description: General Manager
Company: Satkar Ltd Restaurant
Location: Peterborough, UK
Position Overview:
Satkar Ltd Restaurant, a well-established dining destination in Peterborough, is seeking a dynamic and experienced General Manager to lead the overall operations of the restaurant. The General Manager will be responsible for strategic planning, financial management, team leadership, and ensuring exceptional customer experiences. The ideal candidate should have proven managerial skills, a strong understanding of the hospitality industry, and a passion for delivering excellence.
Key Responsibilities:
Strategic Planning:
Develop and implement strategic plans to achieve business objectives and growth targets.
Analyze market trends, customer preferences, and competition to identify opportunities for improvement.
Financial Management:
Oversee budgeting, financial forecasting, and financial reporting.
Monitor and control expenses, optimize revenue streams, and achieve financial targets.
Team Leadership:
Lead and inspire a diverse team, fostering a positive and collaborative work environment.
Recruit, train, and develop staff, ensuring high levels of competence and motivation.
Customer Experience:
Ensure an exceptional and consistent dining experience for all customers.
Address customer feedback, concerns, and inquiries with professionalism and efficiency.
Operational Oversight:
Oversee day-to-day restaurant operations, including front-of-house and back-of-house activities.
Collaborate with department heads to optimize efficiency and service quality.
Compliance and Regulations:
Ensure compliance with health and safety regulations, licensing requirements, and industry standards.
Keep abreast of changes in regulations and implement necessary adjustments.
Marketing and Promotion:
Collaborate with the marketing team to develop and implement promotional strategies.
Enhance the restaurant's visibility and reputation in the local community.
Vendor and Supplier Management:
Negotiate contracts and agreements with vendors and suppliers.
Monitor and manage relationships with key partners to ensure quality and cost-effectiveness.
Events and Special Promotions:
Plan and coordinate special events, promotions, and marketing initiatives.
Collaborate with the events team to ensure successful execution.
Quality Control:
Maintain high-quality standards for food, service, and overall guest experience.
Implement and enforce quality control measures throughout the restaurant.
Reporting:
Prepare regular reports on key performance indicators, financial metrics, and operational efficiency.
Provide insights and recommendations for continuous improvement.
Qualifications and Requirements:
Proven experience (3 + years) in a senior managerial role within the hospitality industry.
Bachelor's degree in Business Administration, Hospitality Management, or a related field.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Financial acumen and budget management skills.
Proficiency in using point-of-sale systems and other relevant software.
Flexibility to work evenings, weekends, and holidays.
Application Process:
To apply for the position of General Manager at Satkar Ltd Restaurant, please submit your updated CV, a cover letter outlining your relevant experience, and any relevant references. Applications can be sent to email