NOTE: This position is multi-disciplinary and can be filled by: Social Worker, Licensed Professional Mental Health Counselor, or Marriage & Family Therapist. Applicants must apply to the appropriate vacancy announcement.
The ADD/C's primary responsibility is to provide clinical and administrative leadership, management and supervision of all Vet Center staff and all other professional, paraprofessional and nonprofessional staff assigned to work at the Vet Center and to plan, develop, implement, coordinate, monitor and evaluate all treatment services of the Vet Center.
Additional duties and responsibilities include, but are not limited to:
Oversight: The ADD/C oversees clinical effectiveness of Vet Centers. Performs quality assurance inspections of Vet Centers Ensures clinical charting and Veteran client privacy is following Readjustment Counseling Service and VHA policies.
Quality Assurance: Oversees the administrative and clinical aspects of a major specialty treatment program, for quality assurance in RCS. Ensures clinical quality assurance utilizing various clinical modalities and evidence-based practices. Reviews and evaluates Vet Centers at least annually. Establishes and tracks developmental objectives to guide the team in improving services to Veteran clients.
Clinical Crisis Management: Develops, reviews, and analyzes a clinical crisis reporting system that accurately tracks critical incidents to improve Vet Center services. The individual collaborates and coordinates with VA entities to facilitate and ensure that a Mortality & Morbidity (M&M) quality review panel is conducted when Vet Center clients die by suicide. Ensures the Peer Review protocol process is completed at Vet Centers when the outcome of the Self- Directed Violence Assessment tool indicates a suicide attempt. Utilizes administrative and clinically qualitative outcomes to further educate staff.
Staff Development and Education: Ensures that the clinical staff in their respective RCS Zone is adequately trained to address the needs of Vet Center clients. The individual also ensures staff is kept abreast of clinical issues or evidence-based treatments. Assesses the educational developmental needs of the clinical staff. Responsible for monitoring licensure of all eligible clinical staff in consultation with Deputy District Director and Staffing, to ensure compliance. Develops educational activities, training curriculum in conjunction with District Offices.
Education Liaison: Oversees and ensure that all clinical supervisors adhere to established VHA policies governing health professions training in VHA facilities.
Supervision/Guidance: Provides consultation, clinical supervision, and guidance to the clinical staff of the Vet Centers. The individual is the primary clinical supervisor for each Vet Center Director within their RCS Zone. The venue of supervision may be on-site during a quality assurance site visit, telephonic, tele-video, or through written policy and directives.
Research: Reviews all research proposals involving Vet Centers and advises the Deputy District Director of the effectiveness and value of the project to enhance treatment of Vet Center clients. Upon approval of any research project, the ADD/C monitors the process and compliance with VHA research protocol; ensures proposal guidelines, Veteran client privacy, and timely completion. Independently studies such areas to arrive at appropriate solutions to be recommended for implementation.
Outreach: Monitors Vet Center outreach activities are strategically planned and adjusted to ensure market penetration of the local eligible individuals' population. Reviews and advises the Deputy District Director as to the appropriateness and effectiveness of outreach efforts, strategies, and activities. Promotes the sharing of successful outreach strategies among the Vet Centers in a best practices model.
Collaboration and Networking: Ensures that Vet Centers maintain clinically productive relationships with programs and organizations internal and external to the Readjustment Counseling Service. The goal of these relationships is to attain a network of liaisons and coordination of services that enhance prompt and successful referrals of Veteran clients. Collaborate with internal and external partners to further program goals and enhance patient centered care.
Work Schedule: Monday - Friday, 8:00 am - 4:30 pm; some evenings and weekends may be required based on the needs of the District.
Telework: Ad-hoc
Virtual: This is not a virtual position. Please see note below.
Functional Statement #: PD478270
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not Required
** Hired employee will need to have a permanent residence and currently living in one of the states falling under the "10RCS4 Continental District," to include Montana, Wyoming, Utah, Colorado, Oklahoma, Texas, Arkansas, Louisiana, or Mississippi. **
Starting at $103,409 Per Year (GS 13)
