About the role
CAFE GENERAL MANAGER
In our Cafes, it’s all about creating a rewarding work environment by given the opportunity to make a difference in someone’s day, every day. Being a General Manager in our Café will feel like running your own business with the backing of a big brand we all know and love.
Never a late night, you can finally have a career in hospitality with the work-life balance you were looking for! Because our business is growing, we can offer you job security and the opportunity to develop your career alongside us.
If you’re looking for a career in hospitality where you can make a difference by delivering phenomenal standards and store growth and are passionate about creating an exceptional workplace for all your team, this is the role for you!
You will be responsible for
- Driving all Cafe operations – remember this is your Cafe
- Developing, inspiring & leading the best cafe team
- Taking ownership of HR within your cafe including absence management and recruitment
- Creating an environment with your team which balances serving the customer and having fun, you are not just a "manager" but an integral part of the team.
- Being fully accountable for guest experience, finance, sales growth, legal compliance and team development, both FOH and BOH.
- Hands on management of the Café
- Focusing your energy on product availability, upselling & controlling costs
- Striving to always do better for your guests.
- Owning your profit and loss so you so you can take the necessary steps to improve your cafes’ efficiency & profitability.
- Promoting and marketing your Café – Entice Tesco Shoppers to be our guests. You have the traffic; you just need to convert them!
You will need
- To be 18 years of age or older.
- In-depth knowledge of the hospitality industry.
- Evidence of growing guest satisfaction
- Positive attitude with a passion for customer service
- Management experience within the hospitality industry.
- Evidence of developing successful hospitality teams.
- To be someone who thrives in a branded business, with set menus, food specs, etc.
- The ability to coordinate multiple tasks in a fast-paced environment.
- To be an excellent communicator and inspirational leader.
- A consistent track record of managing finance in particular sales growth, labour costs, gross margin
- Experience and passion for appraising, training, and developing team members.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
What’s in it for you
Alongside a fantastic work life balance with no late nights, we offer excellent benefits that help make The Cafe a brilliant place to work. These include but aren’t limited to:
- Colleague Bonus
- Retirement savings plan - minimum contribution level is 5% of your base salary with the company contributing 3% of your base salary.
- Life Assurance - 3 x salary applies to employees
- Optional Private Healthcare
- Ongoing leadership development
- Routes for progression within an ever-growing brand
- Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
- Holiday starting at 33 days (Including Bank Holidays)
- Colleague Discounts which include:
- 10% off One Stop
- 10% off pay monthly & SIM only deals with Tesco Mobile
- 20% off all F&F purchases
- 20% off car, pet and home insurance at Tesco Bank. T&C’s apply
- 10% off Tesco Café
- 50% off health checks at Tesco Pharmacy
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
