Total 117 PR / Media / Communications job vacancies in Ellsworth AFB, South Dakota

Important Note:

Successful candidate will be base at Bangsar South office. Please take note that we are expecting to relocate our office location to Cheras Maluri area tentatively by early next year 2025.

Job Responsibilities:

• Handles and ensure customers’ requests, enquiries and complaints via fax, email, letter, Social Media Ticketing & Web Chat are attended and responded in timely manner.
• To support Contact Centre Department’s administrative tasks raised by Inbound Team.
• Ensure individual KRA and contribute to the Department’s overall KRA.
• Ensure operations are complied with internal policy, compliance and guideline as well as BNM requirements.
• Understand customer enquiries and respond via applicable channels: email, web chat, social media ticketing, fax, letter, and outbound call.
• Analyze, review and recommend appropriate solutions to enhance process efficiency and service standard.
• Ability to communicate effectively in written/verbally with polite manner following the processes and procedures.
• To ensure customers’ requests are attended within the stipulated time frame to avoid any service delay.
• Ability to multitask and work as a team to support each other and able to work in flexible working hours/days.
• Proactive in attending to customers' needs & solving their problems.
• Communicate with various departments in order to solve customers’ problem.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field.
• Able to work on the rotational shift, 5 days work and your off day/rest day not necessary falls under Saturday/Sunday. 
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in Customer Service or equivalent.
• Well verse in English & Bahasa Melayu, knowledge in other dialect will be added advantage.
• Ability to write well in English & Bahasa Malaysia.
• Direct experience in Contact Center operation, Customer Service environment and social media ticketing handling will be added advantage.
• Good interpersonal skills.
• Strong analytical skill and able to work under pressure and tight timeline.
• Ability to work in a team environment and have independent in solving problems.

Perks & Benefits

• Central location
• Casual dress code
• Personal leave

Responsible for implementing and overseeing 354 FSS content/social media program strategy. Under the direct supervision of the Supervisory Marketing Director, within guidelines, develops FSS strategy and implements tactical plans including building traffic, inciting engagement and growing community social media involvement and tracking and reporting metrics. Responsible for creating, editing, publishing, administering, and removing social media content. Must be mobile and may be subject to irregular duty hours for event coverage after hours and weekends to offer media support/live streaming to our social media platforms. Prepares video presentations to promote FSS events and activities.

Maintains social media content including, but not limited to; Facebook, Instagram, Twitter & Mobile Application. Tracks user analytics for each social media platform. Continuously explores, recommends, uses, and optimizes communication methods and technologies to engage with customers and to maximize the squadron's branding, products, and services. Identifies relevant new strategies and technology to increase customer engagement and to create online brand exposure. Makes use of a variety of artistic techniques through video/design software for digital media. Administers surveys, focus groups, collects data, tabulates responses, and assists the Marketing Director in analyzing results. Makes recommendations to the Marketing Director on program modifications and enhancements. Assists the Marketing Director in developing communication strategies to determine the most effective and efficient method of reaching the target market. Assists in the distribution of publicity materials to all activities.

Ability to work in a fast-changing environment where you must be flexible and learn quickly. Performs all other duties as assigned

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12612556

Fawkes And Reece are proud to be working with a leading Tier 1 main contractor in their search for an experienced Bid Writer to join their team in Sheffield.

Our client is looking for a Bid Writer to join their team on bids working across an array of sectors including commercial, accommodation, distribution, healthcare, leisure, industrial and various Frameworks. Within this role, you can enjoy exposure to exciting projects, agile working, progressions opportunities and even more.

You will be joining the close knit Pre-Construction team working closely with the operations and design teams, reporting directly to the Pre-Construction Manager.

Responsibilities of a Bid Writer

As a Bid Writer, you'll contribute to the planned and sustained business growth by creating compelling, quality content for submissions, and proactively support subject matter experts in the bidding process including guidance on writing and content.

Duties of a Bid Writer include:

• Leading & coordinating storyboard sessions to develop tailored content & responses to PQQs

• Assist in the innovation of sharing & presenting information; and applying client bid feedback to future responses to drive continuous improvement.

• Re-working proposal responses from a variety of internal stakeholders & colleagues, such as operations, commercial, legal & HR; and deliver completed proposal responses to agreed deadlines.

• Due to the nature of this role & industry, you'll need to understand and apply public procurement legislation and other relevant policies to written responses.

Requirements of a Bid Writer

This role of Bid Writer is great for you if you:

• Salary up to £45,000 DOE.
• Experience working for a Tier 1 Main Contractor.
• Have a professional writing background, degree related to English Language, and bid writing / management experience.
• Have advanced MS Word & Office skills, and be proficient in desktop publishing & design software such as Adobe InDesign.

Benefits for a Bid Writer

• My client offers a competitive salary of up to £45k DOE
• 25 days holiday per year (plus 8 bank holidays)
• Membership of our group personal pension scheme
• Private Medical

If this position sounds of interest and you would like more information, or would like to apply, please don't hesitate to get in contact with Alex at Fawkes & Reece on 0114 213 0900.

• Provides emergency 911 and dispatching services. Determines the nature of the emergency in accordance with established guidelines.
• Provides medical response dispatch services to callers. Incumbent verifies the location and call back number for a medical patient and determines the severity of the emergency situations in accordance with 97 MDG approved protocols.
• Maintains maps, checklists and charts, including automated programs.
• Operates and maintains telephones, automated data processing equipment, printers, recorders, facsimile equipment, and other devices installed in the dispatch center.
• Prepares and maintains reports and records relating to emergency responses.
• Performs Civil Engineer Service Call operations. Incumbent serves as single point of contact to receive and verify work requirements and refer emergency request to the appropriate civil engineer shop standby personnel during after duty hours, down days, and holidays.

Proud member of the Disability Confident employer scheme

Proud member of the Disability Confident employer scheme

We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer. 

On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the other-side we’re giving consumers a reliable and secure payment experience which is better than anything else they’ve experienced in the Indonesian ecosystem.