Total 3 customer service job vacancies in Purchasing / Procurement / Inventory category in Washington, District of Columbia

As the Chief Procurement Officer (CPO), you will oversee, manage, and develop policies and procedures involving the procurement of supplies, construction, and services required to manage the overall operational efficiency within the Secret Service. As the agency authority on procurement and contracting matters, you will be responsible for the acquisition of all goods and services for the protective, investigative, and administrative mission of the Secret Service.

As a key executive advisor, you will inform the Chief Management Officer and the Chief Operating Officer on the interpretation of contracting laws, principles, and regulations to generate new procurement concepts or make recommendations regarding procurement matters impacting the Secret Service.

The primary duties include, but are not limited to, the following:

• Acquires commercial items, classified/sensitive intelligence technology, protective countermeasures, major nationwide telecommunication network systems, complex and diversified information technology systems and services, major system acquisitions for highly sensitive investigation and protection equipment, and state-of-the-art electronic and security systems. Products and services procured are unique, time sensitive, high dollar value and critical to the mission of the Secret Service.
• Plans, directs, and oversees a worldwide centralized procurement program through several subordinate supervisors who directly supervise contract and procurement specialists, automation specialists, and administrative/support personnel in procuring equipment, supplies, and services for the Secret Service.
• Refines procurement policies used in the acquisition of goods and services to enhance operational efficiency; develops and implements new procedures and processes to streamline and improve operations.
• Develops and maintains liaison with officials from other Federal agencies as well as state and local agencies, the private sector, administrators of other related programs and professional associations, and the Office of Management and Budget (OMB).
• Keeps abreast of newly proposed or enacted legislation impacting procurement programs, program innovations at the Federal, state, and local levels, and in the private sector. Provides authoritative interpretations, instructions, and guidance relative to all phases of procurement management. Provides information and guidance at meetings with senior officials of the Secret Service.

Job Title: Senior Procurement and Contract Manager
Directorate: Corporate Services
Department: Procurement
Location: Brigade Headquarters, 169 Union Street, SE1
Salary: £43,736 - £52,242 per annum

The Senior Procurement and Contract Manager will play a pivotal role in supporting the Assets & Estates Category team by developing and managing sourcing strategies and the contracting process. This role involves overseeing supplier performance, conducting market analysis, and ensuring that all procurement activities comply with the London Fire Brigade's (LFB) standards and regulations.

1. Procurement and Contract Management:

   • Monitor and enhance existing contractual arrangements.
   • Identify service requirements and evaluate existing contracts.
   • Manage major contracts, ensuring compliance and addressing non-compliance issues.
   • Collaborate with suppliers and stakeholders for efficient service delivery.
   • Maintain accurate records of meetings and actions.

2. Tenders and Category Management:

   • Lead procurement strategies for assigned categories.
   • Conduct market analysis and manage supplier performance.
   • Oversee procurement activities from need identification to contract signature.
   • Draft and manage tender documentation and notices.

3. Financial Management:

   • Assist in setting and managing annual budgets.
   • Ensure financial data related to contracts is securely maintained.
   • Evaluate costs, prices, and services for value for money.

4. Reporting:

   • Draft high-quality reports for various management and governance purposes.
   • Maintain accurate project data and identify risks and opportunities.

5. Responsible Procurement and Policies:

   • Implement LFB's "Responsible Procurement" agenda.
   • Ensure procurement processes align with environmental and social objectives.
   • Promote safe working procedures and comply with health and safety policies.

1. Experience:

   • Minimum 5 years of experience in procurement, category, and contract management, particularly in Assets & Estates Services.
   • Knowledge of public sector procurement procedures.
   • Experience in drafting commercial/tender documents and supplier management.
   • Degree in finance, business administration, or similar preferred.
   • CIPS certification or membership is desirable.

2. Skills:

   • Excellent interpersonal and communication skills.
   • Strong numeracy and analytical skills.
   • Proficiency in Microsoft 365 and related tools.
   • Strong organisational skills and ability to manage multiple projects.

3. Knowledge:

   • Understanding of commercial and contract documentation.
   • Awareness of public authority procurement practices and 'best value' principles.
   • Knowledge of health and safety practices within an office environment.
   • Understanding of GDPR, Data Protection, and Freedom of Information Act.

This is a permanent role based in London. If you are interested in applying, please contact Lewis Ashcroft at Service Care Solutions via email at lewis.ashcroft@servicecare.org.uk or call 01772 208962

Job Title: Procurement Manager - FM Assets & Estates
Job Category: Permanent
Location: 169 Union Street, London SE1 (Hybrid: 2 days in-office, including Tuesday team day)
Salary: £43,736 - £52,242 per annum (scope for higher salary for top candidates)
Department: Directorate of Procurement, FM Assets & Estates
Application Deadline: ASAP

About the Role: We are seeking a dynamic Procurement Manager to join our FM Assets & Estates team within the Procurement Directorate. This role is crucial in managing the sourcing strategy and contracting process, ensuring compliance with public procurement regulations, and supporting the organisation's operational needs.

Key Responsibilities:

• Procurement & Contracting: Develop and manage sourcing strategies and contracting processes for the FM Assets & Estates category. Ensure compliance with relevant regulations and best practices, particularly in JCT and NEC contract formats.
• Supplier Management: Oversee supplier performance, manage risks, and contribute to the development of multi-year category plans.
• Stakeholder Engagement: Proactively engage with stakeholders to ensure their needs are met, resolving issues promptly and maintaining clear communication.
• Compliance & Strategy: Lead the tendering process, ensuring all activities comply with public procurement regulations. Develop and implement strategic procurement initiatives.
• Team Leadership: Provide training and support to a direct report, fostering a collaborative and effective team environment.

Qualifications & Experience:

• Experience: Proven experience in FM works, particularly with JCT/NEC contracts, and public procurement. Strong strategic thinking, problem-solving, and stakeholder management skills are essential.
• Qualifications: Ideally working towards CIPS certification as part of your professional development.
• Skills: Strong communication skills, with a proactive approach to procurement and compliance.

Interview Process:

• One-Stage Interview: Includes a face-to-face interview with a panel of three, alongside a small scenario-based test.

Why Join Us? This role offers an excellent opportunity to advance your career in procurement within a supportive and dynamic public sector environment. You will play a key role in shaping our procurement strategies and ensuring the success of our operations.

How to Apply: Submit your CV as soon as possible, highlighting specific achievements in estate works and compliance. We are particularly interested in candidates who can demonstrate practical experience and a proactive approach to procurement.

For more information or to apply, please contact Lewis Ashcroft at lewis.ashcroft@servicecare.org.uk or call 01772 208962.