Dual Site Shop Manager
Kingston upon Thames
Salary c£35,000 per annum plus benefits
Are you a passionate retail professional ready to make a difference?
This leading hospice based in Surrey, is seeking a dynamic Dual Shop/Store Manager to oversee two thriving charity shops in the local community. The Dual Site Shop/Store Manager role involves co-ordinating all retail activity across two shops in Kingston upon Thames, that are situated close to each other.
This includes leading a team of sales staff & volunteers to ensure there is an effective workforce in place to achieve shop KPI's and deliver excellent customer service across the shops. The Dual Site Shop/Store Manager will split their time between two shops, accordingly, to satisfy the commercial needs of the business.
Key Responsibilities:
- Maximise Profits: Drive sales and increase income across the locations
- Team Leadership: Inspire and manage staff and volunteers to achieve shop KPIs
- Customer Service Excellence: Ensure first class experiences for all customers
- Visual Merchandising: Maintain high standards of presentation in both shops
- Stock Management: Implement quality control and pricing strategies
- EPOS Expertise: Utilise sales data to make informed business decisions
Ideal Candidate:
- Proven track record in retail/charity management
- Ideally Multi-site experience
- Strong leadership and communication skills
- Experience gained working within fashion/clothing retailing
- Proficiency in visual merchandising and shop layouts
- KPI aware and driven
What We Offer:
- Competitive salary
- 27 days' annual leave, plus recognised public holidays - rising to 29 days after 5 years' service and 33 days after 10 years' service
- Training support and development opportunities
- Employee Assistance Programme - promoting staff wellbeing
- Access to blue light card discount
- Access to Pension Scheme
- Opportunity to make a real impact in hospice care
- Professional development and training
- Supportive work environment
- Chance to lead and innovate in charity retail
Join the team and help turn compassion into action.
Apply now to become the charities next Dual Site Shop/Store Manager and drive retail success for a worthy cause!
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